Utah’s Top Rated Local® Family Doctors Award Winner: Primary Care Pediatrics

Top Rated Local® is pleased to announce that Primary Care Pediatrics is a 2018 award winner for family doctors in Utah!

Is your child due for a check-up in Logan? If so, there’s no better family doctor to turn to than Primary Care Pediatrics.

Primary Care Pediatrics has earned dozens of online reviews with an average rating of 4.79 stars, a wonderful Rating Score™ of 96.92 and a 2018 Top Rated Local award for being ranked among the top 10 family doctors in all of Utah!

Here’s just one of the many five-star reviews they’ve received from their happy patients and their families:

“We love Primary Care Pediatrics! Dr. Labrum is amazing and very knowledgeable. He would do anything he can to help his patients. He was willing to stay during lunch and help my little boy when he fell and we weren’t sure if he broke his arm or not. He is very caring and down to earth, which I love! We have seen a few of the other doctors as well and love them all! Thank you!” – Amanda C

Not Your Average Family Doctor

Primary Care Pediatrics is a mom-and-pop doctor’s office, not a corporate practice. This allows them to take a more intimate approach to medicine instead of having to jump through corporate hoops, which is how it should be.

The team at Primary Care Pediatrics is committed to developing relationships with their patients and their families. And everything they do is done in-house, ensuring quality and reliability.

We asked Dr. Labrum why they do what they do at Primary Care Pediatrics and what they do to make the world a better place. Here’s what he had to say:

“Our mission is to provide the best care for our patients that we can. We take our job very seriously, and we always make sure that our patients get what they need. We are always here when our patients need us — but for their sake, we hope we never have to see them!”

Building Success Through Word of Mouth

Primary Care Pediatrics stays on top of their online reputation in so many ways. When they bill a patient, they go through the website, making it easy for their patients or families to leave a review. They also send out text messages and occasional surveys to get feedback from their patients, and they have a robust social media presence.

Apart from managing and building their strong online reputation, Primary Care Pediatrics has mostly grown through word of mouth. However, they also participate in philanthropic opportunities in their community, such as donating to high schools and location recreational programs. Last but certainly not least, they have done ads on Facebook and Google.

We asked Dr. Labrum what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Have a dedicated employee take ownership of your online reputation. Make it fun! Post pictures of your staff all dressed up for Halloween and their involvement in community events. Participate in events in the community that funnel back to your website.”


Congratulations to the team at Primary Care Pediatrics for being a 2018 Top Rated Local award winner, and thank you so much, Dr. Labrum, for taking the time to speak with us!

If you’re looking for a family doctor for your child, we highly recommend Primary Care Pediatrics. Visit their website today!

Washington’s Top Rated Local® Family Doctors Award Winner: Assurance Healthcare & Counseling Center

Top Rated Local® is pleased to announce that Assurance Healthcare & Counseling Center is a 2018 award winner for family doctors in Washington!

Are you looking for a great family doctor to turn to in Yakima? If so, look no further than Assurance Healthcare & Counseling Center.

Assurance Healthcare & Counseling Center has earned dozens of online reviews with an average rating of 5.00 stars, a stupendous Rating Score™ of 94.00 and a 2018 Top Rated Local award for being ranked among the top 10 family doctors in all of Washington!

Here’s just one of the many five-star reviews they’ve received from their happy patients:

“The staff at Assurance is incredibly friendly and helpful. The office has a small-town feel, and Dr. Edgerly is great to work with. I trust my family to Assurance.” – Michael Y

Not Your Average Family Doctor

Assurance Healthcare & Counseling Center connects patients and physicians with no go-between, letting patients have the doctor-patient relationship they deserve.

We talked to Jason Larsen, the CEO of Assurance Healthcare & Counseling Center, about what sets them apart from other family doctors. Here’s what he had to say:

“Instead of accepting insurance, we deal directly with patients through memberships. One low-cost, monthly membership gives our members unlimited office visits and 24/7 telephone access to physicians.”

When asked why they do what they do and what they do to make the world a better place, Jason had this to share:

“We think that the problem with healthcare today is that people don’t have good access to a primary care physician. When access goes up, patients are happier and healthier. Direct primary care is a better model of medicine to help people keep costs down.”

Building Success Through Great Patient

According to Jason, there is no secret to Assurance Healthcare’s strong online reputation. They never solicit reviews from their patients; they simply focus on taking great care of their patients.
We asked Jason what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Look into a direct primary care model, which puts patients first and provides a better relationship for patients and physicians.”


Congratulations to the team at Assurance Healthcare & Counseling Center for being a 2018 Top Rated Local award winner, and thank you so much, Jason, for taking the time to speak with us!

If you’re looking for a family doctor who can take care of your whole family in Yakima, we highly recommend Assurance Healthcare & Counseling Center. Visit their website today!

Arizona’s Top Rated Local® Family Doctors Award Winner: Premier Health, LLC

Top Rated Local® is pleased to announce that Premier Health, LLC is a two-time award winner in Arizona for 2018.

By providing its patients with next-level customer service and high-quality care, Premier Health, LLC has earned hundreds of positive online reviews, an unbelievable 99.36 Rating Score™ and two Top Rated Local awards in 2018 — the first for being ranked number one among family doctors in Arizona and the second for being ranked among the top businesses in all of Arizona. Here’s just one of the many five-star reviews that helped them get there:

“The best doctors experience I’ve ever had! The exam rooms are unique. and this whole place has a very comfortable setting. The staff is incredibly friendly and made me feel like we’ve been friends for a long time, and the doctor was patient and listened to my concerns. She was very easy to talk to and made you feel at ease. I was very impressed with my entire experience, starting with the moment I talked to the receptionist to make the appointment.” – Whitney

Not Your Average Family Doctor

Premier Health offers more than your typical primary care provider; in fact, they offer massage therapy, weight loss programs, wart removal, trigger point therapy and a host of other services that you won’t find at your typical family doctor. But no matter what service you turn to the team at Premier Health for, they offer patient-centered care, taking the time to truly listen to their patients. With Premier Health, patients are a part of the family, and the care Premier Health provides goes beyond your appointment.

Another thing that sets Premier Health apart is that they don’t just push medications on their patients. Medication can sometimes act as a band-aid solution, and Premier Health is dedicated to finding the root cause of the problem so that they can find the right treatment option. Premier Health offers a wide variety of treatments, and they work with their patients to find the right treatment option for their needs.

When asked why Premier Health does what they do, Office Assistant, Gina Holloway, had this to say:

“We strive to provide the best medical care to every person who walks in our doors. We offer health care based on the collaboration of the patient, the provider and the best outcomes.”

Building Success Through Customer Service and Quality Care

According to Gina, Premier Health’s secret to building such a strong online reputation comes down to establishing strong customer service and delivering quality care to their patients on a daily basis. They believe that, when you do what you say you’re going to do, your reputation will reflect that.

While word of mouth is probably the biggest source for Premier Health’s growth, they have also done a limited amount of Facebook marketing.

When asked what advice she has for other businesses looking to build their online reputation, Gina shared these words of wisdom:

“Treat others how you would want to be treated. If you say you are going to deliver something, make sure that you do, and that you do so to the best of your ability.”


Thank you so much, Gina, for taking the time to share your secrets to success with us. And congratulations to you and the whole team at Premier Health, LLC for being a two-time 2018 Top Rated Local award winner!

If you’re in the market for a family doctor who truly cares in Queen Creek, visit Premier Health, LLC online today to schedule your appointment.

Arizona’s Top Rated Local® Family Doctor’s Award Winner: Grayhawk Medical Group

Top Rated Local® is pleased to announce that, due to their impeccable Rating Score™, Grayhawk Medical Group is an award-winning family doctor’s office in Arizona.

From annual check-ups to weight loss programs, Grayhawk Medical Group provides a variety of services to keep its patients in Scottsdale at their healthiest.

The team at Grayhawk Medical Group is committed to truly listening to their patients, and it has helped them earn hundreds of positive online reviews, an award-winning 92.71 Rating Score and a 2018 Top Rated Local award for family doctors in Arizona. Here’s just one of the many five-star reviews that got them there:

“I have been a patient at this office for over two years now. I have had nothing but a fantastic experience here. I have never had the chance to have Dr. Nunez (I schedule appointments with the women doctors); however, he actually made it a point to introduce himself during one of my appointments and thanked me for being a patient there. They listen to you during the appointments and are great at explaining things and answering all of your questions while you are there. They also make you feel very comfortable in the office. THANK YOU, Grayhawk Medical Group!” – Sarah S

Not Your Average Family Doctor

When asked what makes Grayhawk Medical Group different from other family doctors, Office Manager, Yanna, said that they always go above and beyond for each and every patient, and that they take every patient very seriously.

We also asked Yanna about why Grayhawk Medical Group does what they do. She said that, with larger groups of physicians, patients will often get lost in the process. But since Grayhawk Medical Group is one of the few solo providers left, they are there to take the time to truly listen and care for their patients.

To the staff at Grayhawk Medical Group, every patient is extremely important.

Building Success Through Great Customer Service

Yanna says that Grayhawk Medical Group’s secret to such a strong online reputation lies in their focus on great customer service. They provide next-level care, and their happy patients go on to leave reviews and spread the news about the care they received to their friends, family and neighbors. They are also always there for new patients who are looking to make Grayhawk Medical Group their forever doctor.

We asked Yanna what advice she had for other businesses looking to grow and build a strong reputation. Here’s what she thought we should know:

“Ensure that you have a great staff because they are what makes the practice! We pride ourselves on great customer service and that all comes from the staff. Training your staff the right way is also critical.”


Thank you so much, Yanna, for taking the time to share your secrets to success with us, and congratulations to you and the whole team at Grayhawk Medical Group for being a 2018 Top Rated Local award winner!

If you’re interested in learning more about Grayhawk Medical Group or you’re looking for the right family doctor in Scottsdale, visit their website today!

Colorado’s Top Rated Local® Family Doctor Award Winner: Heartlight Family Clinic

Dedicated service gets great reviews, and that is certainly apparent for Heartlight Family Clinic. Thanks to their phenomenal reviews, Heartlight Family Clinic has earned a 94.32 Rating Score™ on Top Rated Local®. Because of that, we are excited to announce that they are 2018 Top Rated Local® award winners. Here are a couple of the reviews that got them here:

“Truly one-on-one personal care. In a medical society of fast patient care, it is wonderful to feel like you are not [just] a case number. For anyone considering a new [medical practice], you need to consider this clinic. I am thankful not only for their affordable self-pay rates, but also for being treated with patience and respect.” -S.R.

“Katrina De Romana is, bar none, the best primary care practitioner I have ever had in my 60 plus years. She is smart and able to look ‘outside the box’ to find solutions or causes to every medical situation I’ve encountered. All of her staff is amazing and their follow-through with prescriptions is unfailing.” -M.D.

Owners, Katrina and Carlos De Romana, took a moment to speak with us about their clinic’s success and outstanding online reputation. This is what we found out:

What is your secret to such a strong online reputation?

We treat our patients like family, with lots of respect, care, and dignity. Our front desk people are awesome, and we make sure to call everyone by name.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Most family clinics try to get people in and out within 20 minutes. We like to be more thorough, so we are happy to take 40 minutes or more during visits. You’re not just a number here, we truly care!

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

Our mission is to give each and every patient the best treatment possible. We want to create a culture of serving others.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We have tried many things, but now we’re winning with word of mouth. We strive for slow growth so we don’t lose our high quality of service.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Find your target market, then research your competitors’ strengths and apply them to your model.


We’d like to thank Katrina and Carlos De Romana for speaking with us. We appreciate your time! To the whole team at Heartlight Family Clinic, congratulations on your 2018 Top Rated Local award!

For compassionate care in Castle Rock, we wholeheartedly recommend Heartlight Family Clinic. Check out their website today to find out more.