Top Rated Local® is pleased to announce that Peter’s Flooring is a 2019 award winner for flooring contractors in Arkansas!
When the time comes to enhance your living space with a new flooring option, turn to the experts at Peter’s Flooring in Hot Springs.
Peter’s Flooring has received dozens of reviews on three verified sites with an average rating of 4.67 stars, earning them an outstanding Rating Score™ of 92.69 and a 2019 Top Rated Local award for ranking among the top 10 flooring contractors in all of Arkansas!
Here’s just one of their many five-star reviews:
“Peter’s Flooring has the best customer service I’ve received in a long time. What they say is what they’ll do. They also had the best price over their competitors. So if you want great service at an economical price, they are your best choice. They have my future business.” – Harry F.
Not Your Average Flooring Company
We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with the owner, Brooks Clem.
The first question we had for Brooks was what is it that sets Peter’s Flooring apart from their competition in Arkansas. Brooks said that what sets them apart is their level of customer service and the unique things they do. They do what they call a ‘design audit’ before they start every project to fully assess the conditions inside your home before things start. This ensures that everything runs smoothly and ends up looking fantastic. They are a large purchaser with their vendors, which translates to low prices. They have a 110-percent price guarantee on everything. They have free local delivery. They provide free color consultations to builders and customers, and they have a trusted network of qualified installers.
We also wanted to know what their mission is at Peter’s Flooring and how they work to make the world a better place. Here’s what Brooks had to say:
“[Our mission is] to provide knowledge and products that exceed customer expectations through an extensive line of floor coverings and paint products. We are committed to providing unparalleled experiences to our customers and community with a continued devotion to outstanding results for our customers’ projects.”
Building Success Through Love and Respect
Brooks attributes Peter’s Flooring’s strong online reputation to the love and respect that they have for their customers, as well as to their commitment to always doing the right thing for their customers:
“If you do right and respect people, it comes back full circle, and that is reflected in our customer reviews.”
Outside of building a powerful online reputation, Peter’s Flooring has gotten their name out there through digital marketing.
There are so many business owners out there looking to grow their business and build their online reputation. Here’s Brooks’ expert advice for them:
“It all comes back to putting the customer first and doing right. You may fall occasionally, but it is important to get back up and make things right. If you have a problem, nip it in the bud. if your end goal is a happy customer, you won’t accept anything less.”
Congratulations to the team at Peter’s Flooring for being a 2019 Top Rated Local award winner, and thank you so much, Brooks, for taking the time to speak with us!
We highly recommend Peter’s Flooring in Hot Springs. Visit their website today!
