Top Rated Local® is pleased to announce that Carpets of Arizona is a 2019 award winner for flooring contractors in Arizona!
For all of your flooring needs in the Chandler and Glendale area, there’s no better flooring company to rely on than Carpets of Arizona.
Carpets of Arizona has received almost 150 reviews with an average rating of 4.82 stars, earning them a wonderful Rating Score™ of 98.24 and a 2019 Top Rated Local award for ranking among the top five flooring contractors in all of Arizona!
Here’s just one of their many five-star reviews:
“If you’re looking for a flooring company that actually cares about you, look no further. Carpets of Arizona is more concerned about you and your home than about making a quick sale. They will do what it takes to get the job done right. Thank you, Carpets of Arizona, for just doing business right!” – Joni V.
Not Your Average Flooring Company
We wanted to learn all about Carpets of Arizona and its impressive online reputation, so we took a few minutes to talk with the owner, Shane Levinson.
The first question we had for Shane was what is it that sets Carpets of Arizona apart from their competition in Arizona. Here’s Shane’s response:
“I would say that it has to do with it being a total construction project. People think its quick and easy, but if you’re any good, the project takes time. You want a company that stands by their job and behind their work, and we work hard to be that company. We sell really good/ high-quality material and lifetime project satisfaction. We’re always looking to help families and those who are looking to live in their home for a while. We’re very family-oriented. We’ve been doing work in people’s homes for 70 to 80 combined years through multiple generations of our family… Our goal is not to sell someone once, but to sell a product that lasts a lifetime and to gain lifetime customers.”
Shane went on to tell us that Carpets of Arizona is family owned and operated, and that he works alongside his dad, fiance and grandfather. Carpet of Arizona was also an early adopter of vinyl flooring, which has come a long way and that they aim to rid the world of grout lines.
We also wanted to know what their mission is at Carpets of Arizona and how they work to make the world a better place. Here’s what Shane had to say:
“Our mission is to offer the best material for our customers at an affordable price.”
Building Success by Focusing on the Experience
Shane attributes Carpets of Arizona’s strong online reputation to the fact that they are always focused on the customer experience:
“As soon as they search for us, it’s about the customer. Everything we do is with the customer in mind, even with our pricing. All of the details of the pricing for flooring are all upfront and transparent. We have a guaranteed-accurate quote; if our measurement or quote is wrong, we fix the pricing and eat the difference, just to be sure the customer is getting what they want and paid for. We always make sure we have enough materials to do the job right and offer a lifetime guarantee on installations. If we make a mistake, we are always there to fix it and make things right.”
Outside of building a powerful online reputation, Carpets of Arizona has gotten their name out there through networking and with the help of Shane’s father, who is their Chief Marketer.
There are so many business owners out there looking to build the kind of online reputation Carpets of Arizona has. Here’s Shane’s expert advice for them:
“Spend two hours a week minimum on your website, analyze it and work hard to keep your online presence relevant. Also, it’s good to have someone on your team who is familiar with such processes. Have someone who understands marketing and web design, who can keep up with or adapt to the marketing aspect of your business.”
Congratulations to the team at Carpets of Arizona for being a 2019 Top Rated Local award winner, and thank you so much, Shane, for taking the time to speak with us!
We highly recommend Carpets of Arizona in Chandler. Visit their website today!