Top Rated Local® is pleased to announce that Schneider Carpet One Floor & Home is a 2019 award winner for flooring contractors in Minnesota!
Entrust your flooring needs to the best of the best by entrusting them to Schneider Carpet One Floor & Home in St. Paul.
Schneider Carpet One Floor & Home has received dozens of reviews on three verified sites with an average rating of 4.81 stars, earning them an incredible Rating Score™ of 94.13 and a 2019 Top Rated Local award for ranking among the top 10 flooring contractors in all of Minnesota!
Here’s just one of their many five-star reviews:
“Schneider Carpet is the best. They went more than the extra mile to repair and refinish our hardwood floors and make them look beautiful. They even covered some cost themselves when they had to re-do their work due to some damage caused by a third party, not the fault of Schneider. [They were] so great to work with; the crew was prompt and thorough in their work, and their service was outstanding. I highly recommend Schneider for any floor work that needs to be done.” – Joyce F.
Not Your Average Flooring Company
Patrick Schneider, the owner of Schneider Carpet One Floor & Home, generously gave us a few minutes of his time to tell us about his award-winning business and its outstanding online reputation.
The first question we had for Patrick was what sets Schneider Carpet One Floor & Home apart from the many other flooring companies in Minnesota. Patrick points to their years of experience, knowledge of products and problem-solving abilities, and that they make it a point to surround themselves with good people:
“It takes quite a bit to find those right people; you have to go through 25 to find the right one.”
Patrick went on to talk about Spot Bomb, a stain remover created by Schneider Carpet One Floor & Home that you can buy online with a money back guarantee.
We also wanted to know what their mission is at Schneider Carpet One Flooring & Home and how they work to make the world a better place. Here’s what Patrick had to say:
“[Our mission is] to help the customer make the best decision for their home or office, to do good work and stand behind that work. We aim to be responsible for our products and installation, and aware of what we can do for our customers. Our goal is to take care of our customers [from] start to finish. After the years go by, we’re there for the customers…We are people pleasers; we get satisfaction in making other people happy with the work we do.”
Building Success Through Quality Service and Knowledge
Patrick attributes Schneider Carpet One Floor & Home’s strong online reputation to the quality of their installers and sales staff:
“The sales staff has really good product knowledge to help customers put the right products in their homes and businesses. We do a lot of commercial work. We listen to the customer and what they want, and we try to provide and take care of them from start to finish.”
Outside of building a powerful online reputation, Schneider Carpet One Floor & Home has grown through television ads and by being the oldest, originally owned flooring store in the state of Michigan. However, word of mouth is their number one source of growth:
“Nothing [is] better than word of mouth. When you advertise, it becomes a price thing…Ultimately you get what you pay for. If you want cheap, we can give you cheap, but our service will always be excellent. Do good work, and your advertising is free. Our sales staff start slow, get to know the business, understand the products, how they are made, how long they last and why some are cheap and others are expensive, so they can go out and take care of customers. Their book of business should be like a snowball rolling downhill getting bigger and bigger. All the ads I hear and see are lies and deceitful; I’d rather rely on my reputation to get business.”
There are so many business owners out there looking to grow their business and build their online reputation. Here’s Patrick’s expert advice for those business owners:
“Have the right people in the right places. If they aren’t the right person, get rid of them quickly. Have integrity, and treat people how you would want to be treated. My dad taught me that you can’t worry about the money; do the best you can for the customer; give them what they want; take care of them after the sale, and you’ll do their home and business over and over again and the money will come. We’ve had some customers for over 40 years.”
Congratulations to the team at Schneider Carpet One Floor & Home for being a 2019 Top Rated Local award winner, and thank you so much, Patrick, for taking the time to speak with us!
We highly recommend Schneider Carpet One Floor & Home in St. Paul. Visit their website today!