Top Rated Local® is pleased to announce that Kraft-Sussman Funeral & Cremation Services is an award winner for funeral homes and services in 2019.
If you are looking for a funeral home that will offer compassion and professionalism in your time of need, look no further than this award-winning company!
Kraft-Sussman Funeral & Cremation Services has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.97 stars, earning them an impressive Rating Score™ of 99.71 and two 2019 Top Rated Local awards for ranking as one of the top 50 businesses and the number one funeral home in Nevada!
Here’s just one of their many five-star reviews:
“There are no words to express my sincere gratitude for the incredible people at Kraft Sussman. In the time of my greatest need, they were so caring and attentive. I am forever grateful for the care they gave me and the peace they were able to provide. [They were] an absolute blessing. Everyone here cares about what they do, and they show it in how they treat you.” – M.W.
It is because of excellent reviews like this that Kraft-Sussman Funeral & Cremation Services is now able to call themselves a Top Rated Local award winner!
Not Your Average Funeral Home
We were excited to learn all about Kraft-Sussman Funeral & Cremation Services and how they have gotten where they are today, so we sat down with the owner and President, Laura.
Kraft-Sussman Funeral & Cremation Services is a local, independently-owned funeral home that is dedicated to providing personalized, compassionate, and dignified care for a fair price. They can help you and your family out with a burial, cremation, funeral services, memorial services, and worldwide shipping. Laura told us that they develop relationships with all of the families they serve because they believe in the importance of taking care of people in a personal way.
Laura also told us about their incredible team, which is made up of six full-time staff members, several part-time staff members, and one licensed therapy dog, named Obie, which makes Kraft-Sussman Funeral & Cremation Services the only funeral home in Southern Nevada that employs a therapy dog! Laura says that their staff is like family and that they work together to promote a comfortable and relaxed environment for their clients. They do not work on commission, which means they are never incentivized to put any pressure on anyone and can instead focus on their business’ mission of taking care of people based on their individual needs. Together, they work to make life for their clients as easy as possible in their time of need.
Building Success by Caring for Others
Kraft-Sussman Funeral & Cremation Services has earned an incredible reputation, so we were excited to hear about some of the ways they have marketed and grown their business. Laura said that their success is largely due to word of mouth and that they greatly appreciate the families who have referred them to others. Kraft-Sussman is also involved in the community. Laura sits on a number of boards and makes donations to local charities. On top of all this, the staff all participates in volunteer work.
There are many businesses out there that are looking to build as impressive a reputation as Kraft-Sussman Funeral & Cremation Services has managed to. We asked if Laura could share any expert advice with these companies. Here’s what she had to say:
“I think the families we serve are the best vehicle to get the word out. I would encourage companies to focus on their reputation. That is the best way possible to increase your business.”
Congratulations to Kraft-Sussman Funeral & Cremation Services for being a 2019 Top Rated Local award winner, and special thanks to Laura for taking the time to speak with us!