New Mexico’s Top Rated Local® Funeral Homes & Services Award Winner: Romero Funeral Home

Top Rated Local® is pleased to announce that Romero Funeral Home is a 2019 award winner for funeral homes and services in New Mexico!

For compassionate funeral services in Belen, look no further than Romero Funeral Home.

Romero Funeral Home has received dozens of reviews on three verified sites with an average rating of 4.64 stars, earning them a fantastic Rating Score™ of 88.39 and a 2019 Top Rated Local award for ranking among the top 10 funeral homes in all of New Mexico!

Here’s just one of their many five-star reviews:

“I have seen funerals by this funeral service business for years. My mom and dad both used this company for their burial. My dad died a while back, but they did beyond their job to work out the details for his services. My dad died out of state, and it was a pain, but Romero’s handled the situation and made it easy on me. The most recent was the funeral for my mom. They again did a great job. My mom prearranged with Romero’s and went off perfectly. The girl in charge did an excellent job and represented Romero’s with a lot of class…Funerals are never easy but Romero does a lot to make it easier. Thank you!” – M.B.

Not Your Average Funeral Home

We sat down with Dicky Romero, the owner of Romero Funeral Home, to find out what sets them apart. Dicky shared with us that Romero Funeral Home has been serving the Belen community for 83 years now, and that it was started by his grandfather back in 1936. This makes Dicky a third-generation funeral home owner, and he and his team are family-taught.

At Romero Funeral Home, taking care of the families they service requires all hands on deck:

“It takes a family team effort. It takes all of us to be able to service a family from the time they call to after the service.”

We also wanted to know why they do what they do at Romero Funeral Home and how they work to make the world a better place. Here’s what Dicky had to say:

“When somebody calls us, we consider it a huge honor, and we respect that honor by doing the best we can. We pour our hearts out the best can. These people find us in their time of need, and we want to help.”

Building Success by Serving Others

Dicky credits Romero Funeral Home’s strong online reputation to their commitment to honesty and to serving the families that turn to them to the best of their ability:

“We take care of customers regardless of where they are. Our family serves their family.”

Outside of building a powerful online reputation, Romero Funeral Home has grown through their affiliation with a life insurance company, as well as through the seminars they give for the public at the Chamber of Commerce.

There are many other business owners out there looking to grow their business and build their online reputation. Here’s Dicky’s simple yet powerful advice for those business owners:

“Be as honest as you can.”


Congratulations to the team at Romero Funeral Home for being a 2019 Top Rated Local award winner, and thank you so much, Dicky, for taking the time to speak with us!

We highly recommend Romero Funeral Home. Visit their website today to learn more!

Alabama’s Top Rated Local® Funeral Homes & Services Award Winner: Dante Jelks Funeral Home

Top Rated Local® is pleased to announce that Dante Jelks Funeral Home is a 2019 award winner for funeral homes and services in Alabama!

If you’re looking for a compassionate funeral home, look no further than Dante Jelks Funeral Home in Birmingham.

Dante Jelks Funeral Home has received dozens of reviews from three verified sites with an average rating of 4.80 stars, earning them a spectacular Rating Score™ of 94.03 and a 2019 Top Rated Local award for ranking among the top 10 funeral homes in all of Alabama!

Here’s just one of their many five-star reviews:

“In my time of need, I and my family were very impressed by the integrity and the genuine concern and attention to detail exhibited by Mr. Jelks and his staff. I must also mention that his pricing for services was reasonable! I feel very comfortable recommending this funeral home in your time of need.” – C.H.

Not Your Average Funeral Home

Dante Jelks Funeral Home is a family-oriented home where everyone is treated like family. The staff works hard to create a bright, lively atmosphere, helping their clients feel more positive and like home, and perhaps even encouraging them to share a laugh while celebrating the life of their loved one.

The team at Dante Jelks Funeral Home welcomes people from every financial background and every ethnic background, and they make it a point to keep their prices fair.

We sat down with Dante Jelks, the owner of Dante Jelks Funeral Home, to find out why he does what he does and how Dante Jelks Funeral Home works to make the world a better place:

“I’ve been in the funeral profession my whole life, and I’ve been in a lot of funeral homes, working for them, managing them, etc. There are not a lot of honest people out there. Have you ever heard the phrase, ‘You get what you pay for?’ That isn’t true, actually. We believe EVERYBODY should receive quality service regardless of your background. We want everybody to feel loved and appreciated!”

Building Success by Following the Golden Rule

Dante credits his business’ strong online reputation to their commitment to following the golden rule, which is:

“Treat others with love and respect, and be fair in all that you do.”

Outside of building a powerful online reputation, Dante Jelks Funeral Home has grown through television commercials on major stations, Google ads, Facebook marketing and word of mouth. They’ve also handed out flyers at several local churches and contributed to many charitable organizations.


Congratulations to the team at Dante Jelks Funeral Home for being a 2019 Top Rated Local award winner, and thank you so much, Dante, for taking the time to speak with us!

We highly recommend Dante Jelks Funeral Home in Birmingham. Visit their website today to learn more about who they are and what they have to offer!

Oregon’s Top Rated Local® Funeral Homes and Services Award Winner: Duyck & VanDeHey Funeral Home

Top Rated Local® is pleased to announce that Duyck & VanDeHey Funeral Home is a 2018 award winner for funeral homes and services in Oregon!

For caring and compassionate funeral services in Forest Grove or Hillsboro, choose the professionals at Duyck & VanDeHey Funeral Home.

Duyck & VanDeHey Funeral Home has received dozens of reviews from three verified sites with an average rating of 5.00 stars, earning them an incredible Rating Score™ of 96.00 and a 2018 Top Rated Local award for being ranked the number one funeral home in all of Oregon!

Here’s just one of their many five-star reviews:

“I cannot give Duyck & VanDeHey Funeral Home a high enough rating or a better review. They were so respectful, compassionate and kind. They have a price package for every pocketbook and are in no way pushy — only helpful and understanding. I cannot thank them or recommend them enough.” – Barbara M.

Not Your Average Funeral Home

There are many things that make Duyck & VanDeHey Funeral Home one of a kind, but according to the owners, Aaron Duyck and Elizabeth VanDeHey Duyck, it’s the fact that they always treat their clients in a way they would want to be treated that really sets them apart.

“We will come to your house if needed, meet you on a Sunday, whatever we can do to make things as easy as possible for the family who is going through a hard time.”

We asked Aaron and Elizabeth why they do what they do and how they work to make the world a better place. Here’s what they had to say:

“We get up every morning because there’s a new challenge with a family every day. Not everyone grieves alike. From the day we meet you when someone has passed, until the day we part ways business-wise, we like to see a transition from the grieving process to the next step forward.”

Building Success Through Personal Customer Service

Aaron and Elizabeth credit Duyck & VanDeHey Funeral Home’s strong online reputation to their commitment to providing personal customer service each and every day.

Outside of building a powerful online reputation, Aaron and Elizabeth have grown their business through their awesome website. They also socialize at churches in their community to make sure that people know who they are.

When asked what advice they have for other business owners looking to grow their business and build their online reputation, Aaron and Elizabeth shared these words of wisdom:

“You have to keep on top of it. We’re on our website about two hours every day, making tweaks and responding to inquiries. We get our customers to review our website and ask what changes we should make to make it an easy process for people looking for us.”


Congratulations to the team at Duyck & VanDeHey Funeral Home for being a 2018 Top Rated Local award winner, and thank you so much, Aaron and Elizabeth, for taking the time to speak with us!

If you’re looking for a caring, compassionate funeral home in Forest Grove or Hillsboro, we highly recommend working with Duyck & VanDeHey Funeral Home. Visit their website today!

Texas’ Top Rated Local® Funeral Homes & Services Award Winner: Wade Family Funeral Home

Top Rated Local® is pleased to announce that Wade Family Funeral Home is a 2018 award winner for funeral homes and services in Texas!

After the loss of a loved one, working with a compassionate, caring funeral home can make all the difference. Luckily here in Arlington, you have Wade Family Funeral Home on your side.

Wade Family Funeral Home has earned dozens of online reviews from four verified sites with an average rating of 4.78 stars, earning them a fantastic Rating Score™ of 95.77 and a 2018 Top Rated Local award for being ranked among the top 10 funeral homes in all of Texas!

Here’s just one of their many five-star reviews:

“I cannot express with words how wonderful this family is. Every time I attend a visitation or funeral, their professionalism and caring is very evident. In 2014, I lost my mother. The entire staff was so kind and caring. My mother looked so natural and peaceful. The death of a family member or friend is always difficult, but knowing your loved one is in caring hands makes it a little easier. Thanks, Blake Wade and the entire Wade family.” – W.P.

Not Your Average Funeral Home

When the team at Wade Family Funeral Home meets with a client, they aren’t handed off to 10 different people, like they might be at other funeral homes. The whole team at Wade Family Funeral Home helps, and they work closely with their clients throughout the entire process in order to build real connection.

We asked Mike Wade, the owner of Wade Family Funeral Home, why he does what he does and how he works to make the world a better place. Here’s what he had to say:

“The Wade Family Funeral Home family are people people. We love people. I grew up near a funeral home and was always intrigued. In high school, I started working at my first funeral home and realized how much I loved how much I was able to help in a time of need. My wife, Amy, and I have passed this passion onto our children, and now operate a multi-generational family business together.”

Building Success By Taking Care of Families

Mike credits Wade Family Funeral Home’s strong online reputation to their commitment to taking care of the families they serve.

“We don’t pressure sales at all. We give our clients options and let them decide what’s best for them.”

At Wade Family Funeral Home, they are always focused on growth. In fact, they just recently built a crematory building, and they are constantly expanding to add new services. They know that, the more services they can offer from start to finish, the better they are able to help their clients through the difficult process of losing a loved one.

We asked Mike what advice he has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom he shared with us.

“Take care of people. Be honest and genuine.”


Congratulations to the team at Wade Family Funeral Home for being a 2018 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!

If you’re looking for a funeral home in Arlington, we highly recommend working with Wade Family Funeral Home. Visit their website today!

Texas’ Top Rated Local® Funeral Homes & Services Award Winner: Hillier Funeral Home

Top Rated Local® is pleased to announce that Hillier Funeral Home is a 2018 award winner for funeral homes and services in Texas!

The team at Hillier Funeral Home in Bryan and College Station provide compassionate, heartfelt services for the families and guests they serve.

Hillier Funeral Home has received dozens of online reviews from four different verified sites with an average rating of 4.68 stars, earning them a exemplary Rating Score™ of 94.81 and a 2018 Top Rated Local award for being ranked among the top 10 funeral homes in Texas!

Here’s just one of their many five-star reviews:

“Losing a beloved one is never easy, and it shouldn’t be. Losing a most beloved son for me seemed unsurvivable; even though I seemed strong to so many, my heart had ripped in two. I was blessed by finding the folks at Hillier Funeral Home, who had the most impeccable manner and spirit. They helped a broken momma like me through the hardest of times. The whole time, they were incredibly compassionate and giving and spectacular. They will always remain in my heart and did help me mend, even if just a bit. Thank you to you all. Know there is a very special place in heaven for all of you. Blessings and joy!” – S. R.

Not Your Average Funeral Home

At Hillier Funeral Home, they truly understand the grieving process. They work to take the family from the tornado of grief, personalize the service and, ultimately, celebrate life.

We sat down with Kyle J. Incardona, the Managing Partner/Funeral Director, Celebrant at Hillier Funeral Home, to find out why he do what he does what he does and how he works to make the world a better place. Here’s what he had to say:

“I am passionate about ensuring that we celebrate life and acknowledge that life is precious.”

Building Success by Focusing on the Guests’ Experience

Kyle credits Hillier Funeral Home’s strong online reputation to their continued focus on the families they work with and on guest experience.

“No one wants to attend a funeral. We want to make sure families and guests are able to celebrate their loved one’s life and share their experiences.”

Many funeral homes focus on providing a great experience for the families, but the focus on guests is often what’s missing in the industry.

We asked Kyle what advice he has for other business owners looking to grow their business and build their online reputation. Here’s what he had to say:

“Really focus on the customer and guest experience. This is overlooked too often.”


Congratulations to the team at Hillier Funeral Home for being a 2018 Top Rated Local award winner, and thank you so much, Tom, for taking the time to speak with us!

If you’re in the market for the right funeral home, we highly recommend Hillier Funeral Home. Visit their website today! 

Texas’ Top Rated Local® Funeral Home Award Winner: Mansfield Funeral Home

Top Rated Local® is pleased to announce that Mansfield Funeral Home is the number one funeral home in Texas for 2018!

As a group of dedicated individuals in the death care industry, the team at Mansfield Funeral Home exhibits an incredible level of compassion and professionalism. That became abundantly clear when reading through the many positive reviews they’ve received online. The following are just two of those reviews:

“Thank you, Christie Moore and staff. You held our hand while we were lost and guided us through a painful process. You went above and beyond to put together a wonderful service to honor our son. Thank you for praying for our family. I hope not to need you again for a long while but I know where to turn.” -Christi D.

“If I could do a higher rating I would. My husband passed away pretty unexpectedly in April. We went to this funeral home since it was in Mansfield. We could not have been treated better. They were extremely helpful and gave us suggestions and just met our every need. The facility is beautiful, not the old ‘funeral home’ feeling at all. We had his service in the garden area, which is amazing. They did his DVD which was perfect, as was the program for the service and the guest book. I had never seen a program or guest book so beautiful. I just can’t say enough about the owner, Christie, and her staff. She even checked on me a week or so after the funeral to see how I was doing.” -Merryl K.

Not Your Average Funeral Home

We got the chance to speak with Christie Moore, the CEO and one of the owners of Mansfield Funeral Home, about their online reputation and success.

What makes them different from other funeral homes in the area? In Christie’s words, “Our business is a ministry, it’s not a job for us. It’s something we were called to do. When service is given from the heart, there is nothing but excellence that can follow. We believe in educating our families first, so when all the decisions are made, they are clear and they understand the value of every single purchase.”

Building Success Through Community Building

A lot of things go into making this funeral home such a welcoming and caring place — a compassionate team, a state-of-the-art facility that is 100 percent solar powered, and a prayer and meditation garden where funeral and memorial services are held (pictured above),  for example. As for the Mansfield Funeral Home secret to success, Christie said, “[We] set expectations for our families, when they tell us they receive excellent service, we ask them to share that with the community.”

As an award-winning business owner, Christie has a great deal of wisdom to pass on to anyone that is working on building or maintaining a positive online reputation. This is what she had to say:

“1. Customers can recognize when your business is genuinely interested in understanding and supporting their needs. That formula, along with best-in-class service will keep the positive online chatter going. 2. Focus on pouring into the community year round and make it easy for them to engage you, however they choose, whether it be online or offline.”


Congratulations to the team at Mansfield Funeral Home for being a 2018 Top Rated Local award winner!

Oregon’s Top Rated Local® Funeral Homes & Services Award Winner: Johnson Funeral Home

Top Rated Local® is pleased to announce that Johnson Funeral Home is a 2018 award winner for funeral homes in Oregon!

For compassionate, affordable cremation, funeral and burial services in Salem, there’s one funeral home that stands above the rest — Johnson Funeral Home.

Johnson Funeral Home has earned more than 150 online reviews with an average rating of 4.96 stars, an impressive Rating Score™ of 95.60 and a 2018 Top Rated Local award for being ranked the number two funeral home in all of Oregon!

Here’s just one of their many five-star reviews:

“When our son passed away, Miles took charge of many difficult arrangements and put our minds at ease with his empathy and compassion. He took his time with us, and we were not ever made to feel rushed or pressured into purchasing options that we didn’t want. The funeral service was professional and dignified and in keeping with what we wanted. This is a place where you and your family will feel valued and important.” – D.B.

Johnson Funeral Home’s Secret to a Strong Online Reputation

According to Miles Johnson, the owner of Johnson Funeral Home, they’ve been building a powerful online reputation over the past four years by making sure every single family that they serve gets the proper attention and is treated like the only person they are serving at the time.

“We want to make sure that they get the attention that they deserve at that tough time in their life.”

Apart from working hard to build such a solid online reputation, Johnson Funeral Home has grown through mostly their online presence and word of mouth.

Through their marketing efforts — which are all done in-house — Johnson Funeral Home has developed a great online presence. And they keep it that way by running Google ads and focusing on their organic presence.

They also help to foster more positive word of mouth for their business by making it a point to send thank you cards to their clients.

We asked Miles what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“My advice is that you need to treat your customers as if they are your biggest advertiser. Once people find someone they like, they will always use that product or service forever.”

Making the World a Better Place By Helping People in Their Time of Need

We asked Miles why he does what he does at Johnson Funeral Home, and how he works to make the world a better place. Here’s what the had to say:

“I have a background in construction, but I did not enjoy it emotionally. I found no satisfaction in it, and I did not feel like I was helping a cause. I started a funeral home because I am in it to help people. Doing this has made me feel like I am making a difference in the world, and that makes me feel more satisfied.”

When clients choose to work with Johnson Funeral Home, they get the benefit of working with a true family business. Although Miles is the owner, he’s also the person who helps clients through each aspect of the process.

Trust is another big thing that sets Johnson Funeral Home apart from other funeral homes in Oregon. They work hard to build up a ton of trust in their clients.

Last but certainly not least, Miles and the staff at Johnson Funeral Home aren’t in it to make a profit. They are there to impact their community in a positive way, and they do that by never demanding payment up-front, by making sure every client is taken care of and by making payment arrangements when they need to.


From all of us at Top Rated Local, congratulations to the team at Johnson Funeral Home for being a 2018 award winner, and thank you so much, Miles, for taking the time to speak with us!

Johnson Funeral Home truly is a one-of-a-kind funeral home, and we highly recommend them to anyone looking for cremation, funeral and burial services in Salem. Visit their website today!

Washington’s Top Rated Local® Funeral Homes & Services Award Winner: Scott Funeral

Top Rated Local® is pleased to announce that Scott Funeral is a 2018 award winner for funeral homes and services in Washington!

If you’re looking for a compassionate, supportive funeral home in Tacoma, look no further than Scott Funeral.

Scott Funeral has earned dozens of online reviews with an average rating of 5.00 stars and an incredible Rating Score™ of 99.00 — helping them earn a 2018 Top Rated Local award for being ranked the number one funeral home in all of Washington!

Here’s just one of their many five-star reviews:

“My aunt died six years ago, and Scott Funeral took really good care of us. From the moment I made that call, they put my mind at ease and we knew she was in good hands. The thing I loved about them is that they did not try and push us to buy things that we did not want, like some other places do. They respected our wishes and went out of their way to make sure that everything was right. I don’t know if we could have done this without their help. Losing a loved one is always hard, but having a caring staff that goes out of their way to see you smile makes the process a little easier.” – C.K.

Not Your Average Funeral Home

Scott Funeral is a local funeral home that has been in the same location for the past 22 years, and although there are many things that make them stand out, Coretta, the owner of Scott Funeral, says that it’s the level of customer service they provide that makes the biggest difference.

“People come here because we will sit down and spend time learning about who their loved one was, what they liked to do, etc. My job is to help fill that area up with positive memories.”

As a small company, the staff at Scott Funeral Home is able to interact with their customers and provide the kind of service they deserve. Families also have direct access to a main point of contact, and they don’t have to worry about getting stuck on the phone with a receptionist, like they do with bigger funeral homes.

At the end of the day, the team at Scott Funeral is here to help and to make people feel supported; that’s a must for them.

We asked Coretta why she does what she does and how she works to make the world a better place. Here’s what she had to say:

“I’m here to provide care and compassion, one person at a time. I take care of people when they’re going through some of the hardest times in their lives. My mission is just to love people.”

Building Success Through Excellent Customer Service

Coretta credits Scott Funeral’s strong online reputation to her team’s commitment to taking care of people and to providing great customer service. Coretta has a history of training her managers on customer service, and because of it, she’s received several awards, as well as international recognition.

In an industry that’s all about trust, person-to-person referrals have been a huge source of growth for Scott Funeral.

Scott Funeral also gets their name out there by giving back to their community in many different ways, from helping kids get the supplies they need to go back to school to helping people released from prison transition back into the community.

We asked Coretta what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Take care of people! If you sincerely take care of people, the business will grow. Just like we have to have good principles in the accounting side, we have to have good principles in the customer service side as well. It all comes down to servitude and service.”


Congratulations to the team at Scott Funeral for being a 2018 Top Rated Local award winner, and thank you so much, Coretta, for taking the time to speak with us!

If you’re looking for a funeral home in Tacoma, we highly recommend working with Scott Funeral. Visit their website today!

Utah’s Top Rated Local® Funeral Homes & Services Award Winner: Mitchell Funeral Home

Top Rated Local® is pleased to announce that Mitchell Funeral Home is a 2018 award winner for funeral homes and services in Utah!

For the past 78 years, Mitchell Funeral Home has been providing funeral services to people of all faiths in Price.

Mitchell Funeral Home has earned dozens of online reviews with an average rating of 4.90 stars, a wonderful Rating Score™ of 96.02 and a 2018 Top Rated Local award for being ranked among the top 10 funeral homes in all of Utah!

Here’s just one of the many five-star reviews they’ve received:

“Mitchell’s took wonderful care of my dad. They were very gentle and patient with our family. The services were less expensive than we had thought. All-around great service. Thank you so much!” – K.M.

Not Your Average Funeral Home

There are many things that set Mitchell Funeral Home apart from other funeral homes in Utah. Mitchell Funeral Home is family-owned and operated, which adds a nice, personal touch to their services. Furthermore, every call at Mitchell Funeral Home is answered by a licensed funeral director, ensuring that each client gets their questions and concerns addressed promptly and compassionately.

The licensed funeral directors at Mitchell Funeral Home were born and raised in the community they serve. They know that the job is 365 days a year and 24 hours a day, and they are committed to serving the families they work with on a daily basis.

We asked Bobby Etzel, the co-owner of Mitchell Funeral Home, why they do what they do and how they work to make the world a better place. This is what he had to say:

“In a small community, it is an honor to serve every family like they are our own. We take pride in serving every family, hand-in-hand, during tough times.”

Building Success Through Word of Mouth and Community Involvement

Their number one goal at Mitchell Funeral Home is to serve people in their time of need, and in order to get their name out there to help as many families as possible, they’re an active part of their community.

Word of mouth has been another large driving force of growth at Mitchell Funeral home, and they’ve done radio and newspaper advertisements at the local level as well.

We asked Bobby what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Treat everybody with honesty and integrity, and be there when your clients call.”


Congratulations to the team at Mitchell Funeral Home for being a 2018 Top Rated Local award winner, and thank you so much, Bobby, for taking the time to speak with us!

If you’d like to learn more about Mitchell Funeral Home and the compassionate funeral services they provide, visit their website today.

Arizona’s Top Rated Local® Funeral Homes and Services Award Winner: Richardson Funeral Home

Top Rated Local® is pleased to announce that Richardson Funeral Home is a 2018 award winner for funeral homes and services in Arizona!

For anyone looking for a respectful, compassionate funeral home in Tempe, there’s no better option than Richardson Funeral Home.

Richardson Funeral Home has earned dozens of online reviews with an average rating of 4.80 stars, an impressive Rating Score™ of 96.00 and a 2018 Top Rated Local award for being ranked among the top 10 funeral homes in all of Arizona!

Here’s just one of the many five-star rewards they’ve received from their clients:

“Troy at Richardson Funeral Home is extremely professional and very compassionate. He was available no matter when I called and even gave me his personal cell phone number. He is extremely responsive via email as well. I can’t thank him enough for his help during the most difficult week of my family’s life. We are so grateful.” – C.R.

Not Your Average Funeral Home

Unlike most funeral homes, which are corporate-owned, Richardson Funeral Home is a family-owned funeral home that provides individualized funeral services to meet the needs of each family they serve.

Another thing that sets Richardson Funeral Home apart is their many years of experience. The staff has almost 100 years of experience in the funeral business, giving them the expertise to support the families they work with through and through.

We asked Troy Richardson, the owner of Richardson Funeral Home, why they do what they do. Here’s what he had to say:

“We deal with families at the absolute worst moments in their lives, when they’ve lost a loved one. We’re here to try to make things as easy as possible for them, and provide guidance as needed so that their funeral experience is something to be remembered and not to be looked down upon.”

Building Success Through Quality Service

Troy credits Richardson Funeral Home’s strong online reputation to the quality service they provide for their clients. They also try to encourage each family to leave a review on their website or on a review platform, like Google, Yelp or the Better Business Bureau.

Apart from their powerful online reputation, Richardson Funeral Home has gotten their name out there by being involved in their community. Troy belongs to both the Kiwanis Club of Tempe and Rotary International, and the office manager belongs to the local Lions Club. Richardson Funeral Home also belongs to state and national funeral directors associations — the National Funeral Directors Association and the Arizona State Funeral Directors Association.

However, according to Troy, their biggest source of growth has been word of mouth. They also get a lot of clients who have found them online; they have a great website with lots of valuable information on it.

We asked Troy what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Provide good quality service, and your reputation will take care of itself.”


Congratulations to the team at Richardson Funeral Home for being a 2018 Top Rated Local award winner, and thank you so much, Troy, for taking the time to speak with us!

If you’re looking for a compassionate funeral home that will go out of their way to take care of you, we highly recommend Richardson Funeral Home. Visit their website today!