Top Rated Local® is pleased to announce that Alexander and Xavier Masonry is a 2018 Top Rated Local award winner!
With a 99.00 Rating Score™ and an average five-star rating across a wide variety of verified review sites, as well as tons of overwhelmingly positive reviews, Alexander and Xavier Masonry is one of the top five home contractors in the entire state of Texas! Here are just two of the many positive reviews they’ve received:
“Alexander and Xavier Masonry recently completed an outdoor kitchen at my house and did a fantastic job. The team was very professional and completed the project on time and on budget. The manager, Alonzo, was honest, punctual, and visited the site almost every day. He asked for feedback every step of the way and went out of his way to satisfy our needs. I would recommend this company to anyone looking to do some masonry work. The team was excellent.” -Amath F.
“Alonzo is the man. He is very easy to work with and shows up when he says so. The quality of work and attention to detail surpassed my expectations. He did a great job color matching and did not overlook any repairs that were discussed. This is the second time he has done work at my house, and I will continue to use him. He is honest and reasonably priced. Two thumbs up!” -Chris H.
Not Your Average Home Contracting Company
Office manager, Erica Perez, took some time to chat with us about her business’ impressive online reputation. “What makes us different is we try to make sure that we’re not selling the customer,” she said. “We’re putting ourselves in their shoes. And then also, we provide overall great customer service.”
Building Success By Putting the Customer First
With such a phenomenal presence online, Alexander and Xavier Masonry is clearly doing something right. We wanted to know their secret to success and what advice Erica had for other businesses. This is what she had to say:
“I would say, that the first thing is always putting the customer first, and then getting those systems in place for asking for reviews. If you did a great job and you know that you’re providing great value, ask for reviews and the homeowners will be happy to give those reviews. I would think that the other thing is updating your website consistently, so that way customers can find you. Your service is of value to customers when they can find you. If they can’t find you, then you’re not being of service.”
Thank you for speaking with us, Erica! Congratulations to the team at Alexander and Xavier Masonry for being a 2018 Top Rated Local award winner!
For excellent home contracting services in Texas, we strongly recommend you choose the talented team at Alexander and Xavier Masonry.
