Texas’ Top Rated Local® Restaurants Award Winner: Hickory Hill BBQ

Top Rated Local® is pleased to announce that Hickory Hill BBQ is a 2019 award winner for restaurants in Texas for the second year in a row!

When you want finger-licking BBQ the way it used to be, you want Hickory Hill BBQ in Tyler.

Hickory Hill BBQ has received hundreds of reviews on five verified sites with an average rating of 4.85 stars, earning them a tremendous Rating Score™ of 99.49 and a 2019 Top Rated Local award for ranking as the number one restaurant in all of Texas! This is the second consecutive year that Hickory Hill BBQ has been ranked amongst the top restaurants Texas.

Here’s just one of their many five-star reviews:

“We LOVE LOVE LOVE this place! [They have] amazing barbecue, maybe the best I’ve ever had, and I’ve had a lot. Everything is outstanding — the brisket, ribs, potato salad. The LEMONADE is great and comes in a refillable mason jar! We’re from out of state, but our son goes to Louisiana Tech, and every time we visit, we go out of our way (driving from Dallas to Ruston, LA on the 20) to get the best barbecue anywhere. [This is a] tiny little place, but with more room in the back. Also, you can dine on the porch, so it’s pet-friendly. Kerry and Kelly (the owners) are the sweetest, warmest folks and will make every visit a special meal. YOU NEED TO get there on a weekend sometime when they do their smoked prime rib lobster and shrimp!” – C.C.

A One-of-a-Kind Restaurant’s Secret to a Strong Online Reputation

Hickory Hill BBQ has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the owner, Kerry.

The first thing we wanted to know was what makes Hickory Hill BBQ unique compared to the many other restaurants in Texas. Kerry pointed to their commitment to customer service and said:

“We deal with all types of people. The world is in bad shape today, and you never know what someone’s been through or if they had a bad day, whether they’re having an argument with their wife or had a bad day at the job. We provide wonderful customer service. We cook our food from scratch; everything is from scratch. We have no shortcuts. We hand-select every piece of our meat. We treat our customers like we would want to be treated.”

When we asked what the secret is to such a solid online reputation at Hickory Hill BBQ, Kerry pointed to the fact that they put God first. Kerry added:

“We give magnificent customer service. …We want to make everyone feel like they’re at home, and they are at home if they’re here for barbecue.”

Making the World a Better Place by Giving Back

We also wanted to know what their mission is at Hickory Hill BBQ and how they work to make the world a better place. Kerry told us:

“We don’t just do things for our community; we do everything for everyone. If you walk through our doors and you’re down and out, we’re going to feed you. If your car breaks down or you have a flat and can wait a few minutes, I’ll come out there and change your flat. If you can’t get out of your car, we’re going to bring your food to you. It’s not just about the community; it’s about everyone.”

Outside of building a powerful online reputation, Hickory Hill BBQ has grown solely through word of mouth:

“We don’t have a big corporate budget to market our product and restaurant; it’s all word of mouth.”

It’s clear that Kerry knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Number one, you have to put God first. Number two, you have to get with your employees and tell them that they need to have immaculate customer service. You cannot win without customer service. It’s all the little bitty things; no shortcuts.”


Congratulations to the team at Hickory Hill BBQ for being a 2019 Top Rated Local award winner!

We highly recommend Hickory Hill BBQ in Tyler. Visit their website today!

Texas’ Top Rated Local® Acupuncturists Award Winner: Beachside Community Acupuncture

Top Rated Local® is pleased to announce that Beachside Community Acupuncture is the number one acupuncturist in all of Texas for 2019!

When you want quality acupuncture in a relaxing environment and at an affordable price, you want Beachside Community Acupuncture in Dallas.

Beachside Community Acupuncture has received almost 150 reviews on five verified sites with an average rating of 4.95 stars, earning them a perfect Rating Score™ of 100.00 and a 2019 Top Rated Local award for being ranked the number one acupuncturist in all of Texas!

Here’s just one of their many five-star reviews:

“From start to finish, this was a fantastic experience! Kathleen has such a calming presence about her. She’s also so informative about the whole process and what to expect. The environment is also calming as well. There are salt lamps in various spots, which I liked since we have them at home. The space is a shared space with others. It’s very quiet, and there is calming music as well. You have up to an hour to chill once the needles are put in. Kathleen has a great touch, so none of the needles really hurt. I already feel pretty good. I want to definitely go back!” – Tiam L.

Not Your Average Acupuncture Clinic

We wanted to know what makes Texas’ number one acupuncture clinic so special, so we took a few minutes to talk with the owner, Kathleen Ellerie.

The first question we had for Kathleen was what makes Beachside Community Acupuncture unique compared to their competition in Texas. Here’s what she had to say:

“While we are located in landlocked Dallas, our clinic is all beach-themed, so patients listen to ocean waves for an hour during their treatment and enjoy feeling like they’re on vacation. Also, because we’re a community clinic, our treatments are in a group setting, which makes healing more of a shared community experience, even though patients aren’t interacting with each other (Many take a nap!). Of course, the low cost of treatments is another big draw for people, as they can come in for acupuncture as often as they need and adjust what they pay on our sliding scale accordingly.”

We also asked Kathleen about Beachside Community Acupuncture’s mission and how they work to make the world a better place. Kathleen told us:

“Our mission is to provide quality acupuncture at an affordable rate in a relaxing and refreshing environment.”

She went on to add:

“Our values are that every individual should be his or her own health advocate; that the path to health shouldn’t be a secret; that everyone should have access to affordable holistic medicine; that the beach can heal aches of the body, mind, and soul; and that it is our duty to preserve beaches for future generations. To that end, we donate 10 percent of our profits to marine conservation.”

Building Success by Putting Patients First

When we asked Kathleen what their secret is to such a strong online reputation at Beachside Community Acupuncture, she said:

“We always put our patients first. Beachside is a community clinic, which means we offer treatments on a sliding scale so that everybody can afford to have holistic care. Natural medicine can be expensive, and our patients truly appreciate that we give them the option of choosing how much to pay for their treatments based on their own personal health budget because they are able to take care of themselves without causing extra financial stress. We treat everyone the same, regardless of their circumstances, and take the time to really get to know a patient’s health to offer the best acupuncture treatment and appropriate advice on lifestyle, diet, supplements, herbal medicine, and/or essential oils based on his or her needs. Additionally, a lot of our new patients have never acupuncture before, so they really appreciate that we make them feel relaxed, listened to and that the whole process is easy and calming.”

Apart from building the kind of online reputation any business would envy, Beachside Community Acupuncture has spread the word about their service through their informative website, blog and social media accounts, which give people an idea of what they’re all about. Kathleen went on to say:

“Offline, we also get a lot of new patients from referrals. We create a really great patient experience at the clinic so that people love to tell their friends and family about us. Finally, we also network in the community, especially as a member of the Holistic Chamber of Commerce Dallas. Through this nonprofit, we build relationships with other healthcare providers so that we have resources for our patients and can give confident referrals for other therapies within the field of holistic medicine.”

She added:

“Expanding is on the horizon for Beachside Community Acupuncture.”

Every business owner wants to grow their business and build their online reputation the way Beachside Community Acupuncture has. Here’s Kathleen’s advice for them:

“If you provide a great experience for your patients, clients and/or customers, they will be appreciative and want to help your business grow by giving referrals and reviews. Make it easy for them by letting them know which type of reviews will help, and share the reviews that you have to make more of an impact.”


Congratulations to the team at Beachside Community Acupuncture for being a 2019 Top Rated Local award winner, and thank you so much, Kathleen, for taking the time to speak with us!

We highly recommend Beachside Community Acupuncture in Dallas. Visit their website today!

Texas’ Top Rated Local® Award Winner: WobblySun Seamless Gutters

Top Rated Local® is pleased to announce that WobblySun Seamless Gutters is a 2019 award winner in Texas!

With more than 100,000 feet of gutter installed in the area, WobblySun Seamless Gutters is the company to rely on in Killeen.

WobblySun Seamless Gutters has received more than 100 reviews with an average rating of 4.92 stars, earning them a tremendous Rating Score™ of 100.00 and a 2019 Top Rated Local award for ranking among the top 75 businesses in all of Texas!

Here’s just one of their many five-star reviews:

“Herb is reliable, easy to talk to and flexible. He offers a fair price and quality work. I added a last-minute detail, and he was able to fulfill my request easily. His team showed up on time and finished the work in a professional manner. I recommend WobblySun to anyone who needs gutters on their home.” – Christy H.

Not Your Average Rain Gutter Company

We wanted to learn all about WobblySun Seamless Gutters and its impressive online reputation, so we took a few minutes to talk with the owner, Herb Veness.

The first question we had for Herb was what is it that sets WobblySun Seamless Gutters apart from their competition in Texas. Here’s Herb’s response:

“My customers can trust me. I’ve got great Google reviews; I’m a member of the Chamber of Commerce and the Texas Homebuilder’s Association, and I have a great rapport with my customers.”

We also wanted to know what their mission is at WobblySun Seamless Gutters and how they work to make the world a better place. Here’s what Herb had to say:

“We provide seamless rain gutters for homes that don’t have them and offer military discounts, which is important in a military town, and we offer great service.”

Building Success Through Good Work and Communication

Herb attributes WobblySun Seamless Gutters’ strong online reputation to their commitment to doing good work and maintaining communication with their clients.

Outside of building a powerful online reputation, WobblySun Seamless Gutters has gotten their name out there through word-of-mouth referrals. Many of their clients also find them on Google.

There are so many business owners out there looking to build the kind of online reputation WobblySun Seamless Gutters has. Here’s Herb’s expert advice for them:

“Keep communication with the customers constantly. Be honest with your customers. If you make a mistake, be willing to fix it. We basically make sure that the customers trust us.”


Congratulations to the team at WobblySun Seamless Gutters for being a 2019 Top Rated Local award winner, and thank you so much, Herb, for taking the time to speak with us!

We highly recommend WobblySun Seamless Gutters in Killeen. Visit their website today!

Texas’ Top Rated Local® Senior Living Communities Award Winner: Arabella Of Longview

Top Rated Local® is pleased to announce that Arabella Of Longview is a 2019 award winner for senior living communities in Texas!

When you want senior living the Lonestar way, there’s no better option than Arabella of Longview.

Arabella Of Longview has received dozens of reviews with an average rating of 4.88 stars, earning them a fantastic Rating Score™ of 94.77 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Texas!

Here’s just one of the many five-star reviews that got them there:

“My 93-year-old mother and I live in the Independent Living community, and we love it. The staff is very helpful and caring, and always willing to go the extra mile for the residents. They offer many activities, events and trips throughout the month. I just can’t say enough about how nice our apartment is and how wonderful the staff is.” – Sue C.

Not Your Average Senior Living Community

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Cody Campbell, Executive Director of Arabella Of Longview.

To kick off our conversation, we asked Cody about what it is that makes Arabella Of Longview unique compared to the many other senior living communities in Texas. Cody told us:

“It’s the passion that our associates show through their care and through every aspect of their dealings with the residents.”

Cody went on to say:

“We’ve implemented standards of excellence in 2019 to bring a focus on the things that we feel matter the most.”

Building Success by Showcasing What They’re Doing

Cody credits Arabella Of Longview’s strong online reputation to posting pictures online of events and activities in their community, and to their commitment to showcasing what they’re doing.

Outside of building a powerful online reputation, Arabella Of Longview has grown primarily through word of mouth:

“If we are providing top-notch service, people will tell others who could benefit from our care.”

There are many business owners looking to grow their business and build their online reputation. Here’s Cody’s expert advice for them:

“Stay consistent, stay positive and showcase what you do best.”


Congratulations to Arabella Of Longview for being a 2019 Top Rated Local award winner, and thank you so much, Cody, for taking the time to speak with us!

We highly recommend Arabella Of Longview. Visit their website today!

Texas’ Top Rated Local® Family Doctors Award Winner: Methodist Family Health Center

Top Rated Local® is pleased to announce that Methodist Family Health Center is a 2019 award winner for family doctors in Texas!

When it comes to primary care in Grand Prairie, there’s no better option than Methodist Family Health Center.

Methodist Family Health Center has received dozens of reviews on three verified sites with an average rating of 4.93 stars, earning them an outstanding Rating Score™ of 95.33 and a 2019 Top Rated Local award for ranking among the top five family doctors in all of Texas!

Here’s just one of their many five-star reviews:

‘I love Dr. Gavalda and his staff. It’s like talking to my brother, and I learn something new every time I visit. The nurses are friendly and amazing with bloodwork! It was done before I knew they started! It was a huge bonus for me. I actually look forward to going! Thanks, guys!” – J.S.

Not Your Average Family Health Center

Melissa Carmona, front office coordinator at Methodist Family Health Center, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Methodist Family Health Center apart from their competition in Texas. Melissa pointed to their staff and said:

“We like to communicate with our patients. We hear them out and get their problems solved then and there. If there is a conflict in the office, we try to help the patient as much as we can to leave the office with a happy smile.”

We also wanted to know why they do what they do at Methodist Family Health Center and how they work to make the world a better place. Here’s what Melissa had to say:

“It’s about getting the patient the healthcare and helping them with anything they might need. We just try to help them out as much as we can. When they come in needing information, if we can’t do it here, we find other ways outside of the office to try to get them the help they are looking for.”

Building Success by Truly Listening

When we asked Melissa about Methodist Family Health Center’s secret to such a strong online reputation, she attributed it to their staff as well as to the way that they communicate with and engage with each patient:

“…From the front staff to the medical assistants to the providers, they like to take their time and listen to what the patient has to say. I believe that has a major impact on how the patients view us…”

Outside of building the kind of online reputation any business owner would envy, Methodist Family Health Center has spread the word about who they are and what they do through the efforts of their physicians, who work with outside employers, doing physicals and promoting the business. They are also active in their community — each year they take marathon runners’ blood pressure at an annual community event at the market place — and they get a lot of business from patient referrals as well.

Clearly, Melissa knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“Start off with who you have now in the office, and if the physicians are hearing out the patients and taking care of their needs, more than likely, they’ll reach out to family and friends and say, ‘My doctor is amazing; my doctor takes care of me how I want them to take care of me.’ And you can spread the word through the patients.”

Melissa ended our conversation with this shoutout:

“Shoutout to our physicians, Dr. Gavalda, Dr. Jones, Dr. Hidalgo and our Nurse Practitioner Eleven Corley, and the staff, because without the staff, it would be very difficult to make the patients happy.”


Congratulations to the team at Methodist Family Health Center for being a 2019 Top Rated Local award winner, and thank you so much, Melissa, for taking the time to speak with us!

We highly recommend Methodist Family Health Center in Grand Prairie. Visit their website today!

Texas’ Top Rated Local® Businesses: 2019

Texas is home to world-famous BBQ, the Alamo, rodeos and, of course, a large number of truly talented musicians, but there’s something else that makes the Lone Star State unbeatable — its local businesses. Whether the good people of Texas are looking for an accounting firm to help them through the next tax season, an HVAC specialist to help them fight the Texas heat or a painting contractor to keep their home looking like new, they’re in good hands, but only the most elite businesses have made it on our list of Top Rated Local® award winners this year. Today, we’re ecstatic to announce our 2019 award winners in Texas.

To calculate our 2019 winners, we’ve looked at each business’ Rating Score™, which is determined by the total number of verified review sites the business is listed on, the total number of ratings/reviews the business has on those review sites and the business’ average overall star rating. The more review sites a business is listed on, the more reviews or ratings a business has and the higher the average star rating, the higher the Rating Score will be, with the highest being 100.00.

There are so many businesses that work hard to serve the people of Texas and provide them with everything they need to thrive, and this year, we’ve identified 407 total businesses that have made the cut. These one-of-a-kind, local businesses have clearly made an impact on the customers and clients they serve each and every day, as evidenced by their impressive average Rating Score of 98.79 and average star rating of 4.92. For comparison, businesses across Top Rated Local average a 69.15 Rating Score and a 4.24 star rating. These businesses are truly the best of the best.

There are so many stand-out businesses in Texas that deserve to be recognized for their success, but we’re especially excited to give a shoutout to the number one award-winner in Texas for 2019 — Alan Murphy Salon in Houston. Alan Murphy Salon helps its clients look and feel their very best, and works to bringing style, elegance and a successful business model to the salon industry. Alan Murphy Salon has received 3,767 reviews across seven verified reviews sites with an average star rating of 4.97, which has earned it a phenomenal Rating Score of 100.00 and the bragging rights of being the number one Top Rated Local business in Texas for 2019.

Congratulations to all of our award winners in Texas for 2019, and we commend you for the outstanding service and support you provide for your community day in and day out.

Texas’ Top Rated Local® Event Planners Award Winner: Pearl Events Austin

Top Rated Local® is pleased to announce that Pearl Events Austin is an award winner for event planners in 2018.

If you are looking for an event planner that will take the stress out of planning the event of your dreams, look no further than this award-winning company!

Pearl Events Austin has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 97.42 and a 2018 Top Rated Local award for ranking as one of the top 10 event planners in Texas!

Here’s just one of their many five-star reviews:

“There is nothing that I can say that will do Pearl Events justice for how amazing [they were] with handling my wedding. There is absolutely no way that our wedding would have gone off without a hitch if it weren’t for how professional, organized, knowledgeable, creative, fun, caring, amazing and beautiful Jen is. Jen was so patient with my mom and I over the year we had to plan the big day… I had to piece together every single detail for my big day. Every. Single. Detail. For the most indecisive person/bride in the world, this would have taken YEARS to plan on my own… I put all my trust in Jen ,and she made my dreams a reality. She exceeded all of my expectations with her vendor recommendations, knowledge, and recommendations about how to utilize the space, and with her ability to see into my mind and understand what I was looking for, when all I knew was what I wasn’t looking for. Jen gifted us with a stress-free wedding day, and we could not be more grateful. There is not one thing that we wish would have been different [or] better, and we owe it ALL to [Pearl Events Austin]. This was, hands-down, the most deserving five-star review I have ever written.” – E.B.

It is because of excellent reviews like this that Pearl Events Austin is now able to call themselves a Top Rated Local award winner!

Not Your Average Event Planner

We were excited to learn all about Pearl Events Austin and how they have gotten where they are today, so we sat down with the Founder and owner, Becky Navarro.

The first thing we wanted to know was what it is that makes Pearl Events Austin stand apart from its competitors. Becky told us a bit about their values and goals, and how they work to make their clients happy:

“We are trustworthy, proactive, and professional. We believe in creating a relationship with each client during, and after, the event planning process. Our goal is to make any wedding, social, or corporate event as seamless and stress-free as possible. At the end of the day, we want our clients to be nothing but happy with the outcome.”

She went on to tell us about how they work to improve their industry and take care of the people who hire them:

“We feel like we make the event industry a better place by educating our clients. We plan events every day, but we have to remember that our clients are usually very new to the planning world, so we do our best to be educational and honest throughout the process.”

Building Success, Online and Off

Pearl Events Austin has earned a fantastic reputation, both online and off, so we were excited to hear about some of the ways they have gotten their name out there. Becky said that she believes that word of mouth is one of the best ways to grow in the event planning industry. When we asked how they have gotten such awesome feedback in their online reviews, she said:

“Although we have many clients, I believe each of our clients feels like they get the one-on-one attention they deserve. We are huge on open communication and honesty throughout the entire planning process.”

There are many businesses out there that are looking to build as impressive a reputation as Pearl Events Austin has managed to. We asked if Becky could share any expert advice with these companies. Here’s what she had to say:

“Consistency is key. We strongly believe in the power of Instagram! Our posts are a direct reflection of our work.”


Congratulations to Pearl Events Austin for being a 2018 Top Rated Local award winner, and special thanks to Becky for taking the time to speak with us!

Texas’ Top Rated Local® Dentists Award Winner: Lazor Richard H

Top Rated Local® is pleased to announce that Lazor Richard H is an award winner for dentists in 2018.

If you are looking for a professional and caring dentist, look no further than this award-winning company!

Lazor Richard H has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.92 stars, earning them an impressive Rating Score™ of 99.20 and a 2018 Top Rated Local award for ranking as one of the top 50 businesses and one of the top five dentists in Texas!

Here’s just one of their many five-star reviews:

“I love my dentist! Can anyone say that? I can! I fly in from Miami to visit him every time I need work done. I don’t trust anyone else to care for my teeth the way Dr. Lazor does. My entire family sees him, and I can only hope he is still in practice when I have children old enough to see him! I don’t fear my visits, and I know he will only treat what is necessary. I can’t thank him and his office staff enough.” – A.C.

It is because of excellent reviews like this that Lazor Richard H is now able to call themselves a Top Rated Local award winner!

Not Your Average Dentistry Professionals

We were excited to learn all about Lazor Richard H and how they have gotten where they are today, so we sat down with the Office Manager, Sandy.

The first thing we wanted to know was what it is that makes Lazor Richard H stand apart from its competitors. Sandy said it is their warm, familial environment and the patient care they offer that truly make them shine.

Building Success And Taking Care Of The Patient

There are many businesses out there that are looking to build as impressive a reputation as Lazor Richard H has managed to. We asked if Sandy could share any expert advice with these companies. She told us that there’s no secret; just provide good work and a warm and happy environment. She also shared that they have gotten their name out thanks to mailers and newspaper ads.


Congratulations to Lazor Richard H for being a 2018 Top Rated Local award winner, and special thanks to Sandy for taking the time to speak with us!

Texas’ Top Rated Local® Moving Service Companies Award Winner: Big Tex Moving

Top Rated Local® is pleased to announce that Big Tex Moving is a 2018 award winner for moving service companies in Texas!

Whether you’re moving across the state or down the street, the experts at Big Tex Moving in Dallas are here to help.

Big Tex Moving has received hundreds of reviews with an average rating of 4.78 stars, earning them a wonderful Rating Score™ of 97.79 and a 2018 Top Rated Local award for ranking among the top 10 moving service companies in all of Texas!

Here’s just one of their many five-star reviews:

“These guys are incredible. [They have] great rates and great customer service. [They are] reliable and very easy to work with. I fully recommend them for any of your moving needs.” – Zach I.

Not Your Average Moving Service Company

We wanted to learn all about Big Tex Moving and its impressive online reputation, so we took a few minutes to talk with the owner, Andy Montgomery.

The first question we had for Andy was what is it that sets Big Tex Moving apart from their competition in Texas. Andy told us that they offer simple, transparent pricing that’s based on an hourly rate and prorated down to the exact minute. They calculate the time when they arrive at the customer’s house and prorate the time.

We also wanted to know what their mission is at Big Tex Moving and how they work to make the world a better place. Andy told us that their goal is to provide honest, transparent customer service while they help their customers move. They know how stressful moving can be, and they are there to provide their community with simple, straightforward help.

Building Success With Satisfied Customers

Andy attributes Big Tex Moving’s strong online reputation to their commitment to doing whatever it takes to ensure that their customers are satisfied and to paying their employees well.

Outside of building a powerful online reputation, Big Tex Moving has gotten their name out there through by building relationships with Realtors® and through word of mouth.

There are so many business owners out there looking to build the kind of online reputation Big Tex Moving has. When we asked Andy what advice he has for them, he emphasized the importance of giving 110-percent effort and said:

“The world of business is an eye-opener.”


Congratulations to the team at Big Tex Moving for being a 2018 Top Rated Local award winner, and thank you so much, Andy, for taking the time to speak with us!

We highly recommend Big Tex Moving in Dallas. Visit their website today!

Texas’ Top Rated Local® Award Winner: Money Management International

Top Rated Local® is pleased to announce that Money Management International is a 2018 award winner in Texas!

When you need credit counseling you can rely on in Fort Worth, there’s no better company to turn to than Money Management International.

Money Management International has received hundreds of reviews with an average rating of 4.43 stars, earning them an impressive Rating Score™ of 83.33 and a 2018 Top Rated Local award in Texas!

Here’s just one of their many five-star reviews:

“We have been working with MMI (or they have been working with us) for just about a year now, and their service is FANTASTIC! We have a light at the end of our ‘under-water-with-debt’ tunnel and feel optimistic about our financial future. Money Management International has been helpful from the start with answering questions, explaining how the process works, working with creditors and helping us get back above water! THANKS to MMI for EXCELLENT customer service, and to anyone considering going this direction to work toward your stable financial future, I wholeheartedly recommend MMI!” – K.H.

Not Your Average Credit Counseling Company

We wanted to learn all about Money Management International and its impressive online reputation, so we took a few minutes to talk with the Communications Lead, Thomas Nitzsche.

The first question we had for Thomas was what is it that sets Money Management International apart from their competition in Texas. Here’s Thomas’s response:

“MMI is the largest and oldest non-profit credit counseling agency in the country. We’re also the only one that’s open 24/7. We’re one of the only agencies to offer online counseling through our mobile-friendly online portal.”

We also wanted to know what their mission is at Money Management International and how they work to make the world a better place. Here’s what Thomas had to say:

“[Our mission is to] improve lives through financial education. We want to change how America overcomes financial challenges through a variety of tools and strategies. We also operate back office and phone services for other credit counseling organizations.”

Thomas went on to add:

“Something that we’ve been working towards is learning more about the needs of people after they experience natural disasters. We want to offer longer-term financial help to folks that have been through disasters, especially when work is interrupted and they incur extra expenses. The program is called ‘Project Porchlight.’ You can find more information at moneymanagement.org and clearpoint.org.”

Building Success by Partnering With TrustPilot

Thomas attributes Money Management International’s strong online reputation to their partnership with TrustPilot:

“Currently we partner with Trustpilot. Any one of our existing clients is free to leave us a review there. We also occasionally solicit reviews from our existing clients.”

Outside of building a powerful online reputation, Money Management International has gotten their name out there through online advertising, social advertising and by having a robust community outreach and industry relations team; however, referrals are one of their biggest sources of growth:

“We receive referrals from major employers, credit counseling agencies, other credit agencies, and HUD agencies.”

According to Thomas, with 40 different offices in 30 different states, the name of the game for Money Management International is digital marketing.

There are so many business owners out there looking to build the kind of online reputation Money Management International has. Here’s Thomas’s expert advice for them:

“Something we prioritize is our content development. We put out rich content that is relevant to current consumer pain points. We’ve got a couple of websites that we update, and they’re loaded with good informational things that consumers can use on their own or reach out on their own. Be sure to educate your clients!”


Congratulations to the team at Money Management International for being a 2018 Top Rated Local award winner, and thank you so much, Thomas, for taking the time to speak with us!

We highly recommend Money Management International in Fort Worth. Visit their website today!