Top Rated Local® is pleased to announce that Assistance Home Care is a 2019 award winner for home health care providers in Missouri!
Gain peace of mind knowing that your loved one is in good hands by relying on the team at Assistance Home Care in Saint Charles.
Assistance Home Care has received dozens of reviews with an average rating of 4.91 stars, earning them a stellar Rating Score™ of 93.05 and a 2019 Top Rated Local award for ranking among the top 10 home health care providers in all of Missouri!
Here’s just one of their many five-star reviews:
“We really appreciate the great caregivers that we have had sent to the house by Assistance Home Care. My mom frequently comments that they are ‘gentle’ and ‘very kind.’ I can’t think of any better compliment for caregivers, but for my part, they are also cheerful, helpful and very flexible with scheduling and duties. The office staff responds quickly to any issues that come up — even on holiday weekends! We are grateful for all their good work.” – Sandy E.
Not Your Average Home Health Care Provider
We wanted to learn all about Assistance Home Care and its impressive online reputation, so we took a few minutes to talk with the owner, Allen Serfas.
The first question we had for Allen was what is it that sets Assistance Home Care apart from their competition in Missouri. Here’s Allen’s response:
“I don’t think that you’ll find anyone more dedicated to serving our clients’ needs. We find their goals and then assemble a caring team. We also ask clients to rate us from one to 10. If they can’t give us a ten, then we aren’t doing our job. Our families know they can call us with any issues and that there will be no charge for that day and we’ll fix it right away.”
We also wanted to know what their mission is at Assistance Home Care and how they work to make the world a better place. Allen shared their mission statement with us, which is:
“Take initiative; be reliable; bring sunshine and smiles; serve others; be committed to communicating clearly, early and often. Respect our clients, yourself and our teammates, and then everything will fall into place. When moving isn’t an option, we are committed to honoring one’s wishes to remain at home and enrich the journey of aging with compassion, dignity and respect.”
Allen went on to add:
“Assistance Home Care was opened to provide assistance for those wishing to age in the comfort of their own home. Assistance Home Care provides non-medical in-home care services and homemaker services to adults and seniors who want to remain at home with help, instead of struggling to meet their own needs. Assistance Home Care provides the necessary in-home care within the familiar surroundings of home, whether home is a private residence, assisted living facility, retirement community, nursing home, skilled nursing facility, adult family home or group home. We are a unique agency because we personally participate in the home care plan for each and every client. We truly care and want to help you with your St. Louis home care needs.”
Building Success Through Great Service Service
Allen attributes Assistance Home Care’s strong online reputation to their commitment to providing great service to their clients and treating their family like their own.
Outside of building a powerful online reputation, Assistance Home Care has gotten their name out there through community involvement and by building relationships. Allen told us that they don’t do any other marketing.
There are so many business owners out there looking to build the kind of online reputation Assistance Home Care has. Here’s Allen’s expert advice for them:
“My advice is to focus on your employees. Happy employees will deliver the best results. It starts within. Then, focus on developing others.”
Congratulations to the team at Assistance Home Care for being a 2019 Top Rated Local award winner, and thank you so much, Allen, for taking the time to speak with us!
We highly recommend Assistance Home Care in Saint Charles. Visit their website today!
