New Mexico’s Top Rated Local® Award Winner: Home Care Assistance of Albuquerque

Top Rated Local® is pleased to announce that Home Care Assistance of Albuquerque is the number one home health care provider in New Mexico!

Thanks to a 93.07 Rating Score™, a 4.71 average star rating, and tons of positive online reviews on verified sites, Home Care Assistance of Albuquerque is a 2019 Top Rated Local award winner! This is just one of the enthusiastic reviews they’ve received:

“Home care assistance is very reliable and knowledgeable. They’re just very helpful compared to the other provider we were using. They’ve always been there for us..” -Wallace A.

Not Your Average Home Health Care Provider

Susan Bruketta, the geriatric care manager of Home Care Assistance of Albuquerque, spoke with us about the business’ extraordinary online reputation.

We asked Susan what it is that she would call the Home Care Assistance of Albuquerque secret to success. She pointed to their ability to handle an issue that all businesses face. She said, “The biggest hurdle we, and any business faces, is asking a family to consider giving you feedback. We have no problem soliciting feedback because we have made it part of our process. Once you standardize it, it starts to become second nature. It just needs to become part of your business.”

The difference between Home Care Assistance of Albuquerque and other home health care providers is their ability to handle complicated cases of memory loss. “We truly are memory loss experts — we have proprietary cognitive therapeutics methods,” Susan said. “We aren’t just your standard support. We are all about focusing on improving the lives of our patients through exercise and engagement that they truly need. We don’t just talk the talk; we walk the walk as well. We are very serious about what we do, and it shows.”

Building Success Through Flexibility

As an integral part of an award-winning business, Susan has quite a bit of wisdom regarding what it takes for a business to thrive. She knows that in order to succeed, flexibility is key. This is her advice to other businesses that want to build up an online reputation, like that of Home Care Assistance of Albuquerque:

“You have to be very engaged with your online presence. As your market base changes, you need to be able to adapt year over year. You need to be adaptable and agile”


Congratulations to the team at Home Care Assistance of Albuquerque for being a 2019 Top Rated Local award winner, and thank you so much, Susan, for taking the time to speak with us!

Alabama’s Top Rated Local® Home Health Care Providers Award Winner: Home Instead Senior Care

Top Rated Local® is pleased to announce that Home Instead Senior Care is a 2019 award winner for home health care providers in Alabama!

When you need caring, compassionate home care for yourself or a loved one in Tuscaloosa, you need Home Instead Senior Care.

Home Instead Senior Care has received dozens of reviews from three review sites with an average rating of 4.76 stars, earning them a fantastic Rating Score™ of 93.60 and a 2019 Top Rated Local award for ranking among the top 10 home health care providers in all of Alabama!

Here’s just one of their many five-star reviews:

“I can’t say enough about this wonderful company headed up by Stephanie and Bobby Buffaloe. For the past four years, they have been patient, kind, caring, flexible and, most importantly, reliable with the day-to-day care of my mother. The ladies were always upbeat and helpful. I am forever in their debt.” – Barbara G.

Not Your Average Home Health Care Providers

We sat down with Dr. Staphanie Buffaloe, the owner of the Tuscaloosa Home Instead Senior Care franchise, to find out what makes them different. Here’s what she had to say:

“We are different because we always look at heart more than anything else.”

At Home Instead Senior Care, they believe that when you care about people, it makes everything else falls into place. They don’t see themselves as regular caregivers but as dream managers. And for many seniors, the dream is to stay at home and live out their lives the way they wanted to. The team at Home Instead customizes care plans to make that happen.

Not only have they implemented this approach with their residents, but also with their caregivers:

“We are now looking at their dreams and what is it that they want to accomplish or what is it that they want to do. When you care about people at a deeper level, and it’s not just an employee/employer relationship, it actually shows in their work.”

We also wanted to know why they do what they do at Home Instead Senior Care and how they work to make the world a better place. Here’s what Dr. Buffaloe had to say:

“I think that we’re called to enhance the lives of one another and to encourage each other and build each other up, so I live by that value. Every day, we look at how we make a difference in the lives of others. When you are on a mission from God, everything else falls into place.”

Building Success by Always Getting Better

At Home Instead Senior Care, they are always analyzing their services and changing things up to better serve their clients, and Dr. Buffaloe credits their strong online reputation to those efforts.

Outside of building a powerful online reputation, Home Instead Senior Care has mostly grown through word of mouth. They’ve done some marketing locally, but according to Dr. Buffaloe, it’s really about making connections and being there for the local individuals — they offer continuing education credit for nurses and social workers who refer clients to them.

We asked Dr. Buffaloe what advice she has for the many other business owners out there looking to grow their business and build their online reputation. Here are the words of wisdom she shared with us:

“I think they have to get out there. I think you have to have someone who is educated in search engine optimization. You have to look at the keywords that the people you are targeting are searching. I think target marketing is important…”


Congratulations to the team at Home Instead Senior Care in Tuscaloosa for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Buffaloe, for taking the time to speak with us!

If you’re looking for caring, compassionate home health care for yourself or a loved one in Tuscaloosa, we highly recommend giving Home Instead Senior Care a shot. Visit their website today!

Texas’ Top Rated Local® Home Health Care Providers Award Winner: Visiting Angels

Top Rated Local® is pleased to announce that Visiting Angels is a 2018 award winner for home health care providers in Texas!

If you’re looking for compassionate and reliable home health care in Brazos Valley, look no further than the caring team at Visiting Angels!

Visiting Angels has received dozens of online reviews with an average rating of 4.74 stars, earning them a fantastic Rating Score™ of 93.44 and a 2018 Top Rated Local award for being ranked among the top 10 home health care providers in all of Texas.

Here are just a couple of their many five-star reviews:

“My mother has been receiving Visiting Angels’ care by one very sweet woman…here in Cleburne. She is excellent, and we have come to love her. She is perfect for caregiving. Thank you so much for all you do.”

“Dependable caregivers, and the staff is always available. Great customer service, too!” Craig C

Not Your Average Home Health Care Provider

There are so many things that set Visiting Angels apart from other home health care companies in Texas, but according to Brandi Riley, the owner of Visiting Angels in Brazos Valley, it’s the training and education they provide for their employees that really make them different.

We asked Brandi why they do what they do at Visiting Angels and how they work to make the world a better place. She shared with us that they are there to improve their patients’ quality of life and to help them hold onto or regain their independence.

Building Success by Delivering Great Service

Brandi credits Visiting Angels’ strong online reputation to her team’s commitment to always delivering the great service that they promise their patients every single day.

Outside of building a powerful online reputation that speaks for itself, Visiting Angels has grown thanks to all of the traffic they received.

When asked what advice she has for other business owners looking to grow their online reputation, Brandi had this succinct yet essential advice to share:

“Invest.”


Congratulations to the team at Visiting Angels in Brazos Valley for being a 2018 Top Rated Local award winner, and thank you so much, Brandi, for taking the time to speak with us!

If you’re looking for a home health care provider for yourself or a loved one, we highly recommend working with the team at Visiting Angels. Visit their website today!

California’s Top Rated Local® Home Health Care Providers Award Winner: Care To Stay Home

Top Rated Local® is pleased to announce that Care To Stay Home is a 2018 award winner for home health care providers in California!

For quality, non-medical, in-home care in Orange County, there’s no better option than Care To Stay Home.

Care To Stay Home has earned dozens of online reviews with an average rating of 4.67 stars, a stellar Rating Score™ of 95.66 and a 2018 Top Rated Local award for being ranked among the top 10 home health care providers in all of California!

Here’s just one of their many five-star reviews:

“Wonderful service. Scott was great. He came to our house and gave us all the info we needed. He answered all of our questions. We used Care To Stay Home for one week to help me as I recovered from spinal fusion surgery. We had two caregivers during the week. Both ladies were wonderful and very helpful. I felt confident and very comfortable with them. They assisted me with walking and some light laundry, and prepared some easy meals for me. They were skilled and friendly. I would use Care To Stay Home again in a heartbeat.” – Leslie P

Not Your Average Home Health Care Company

The focus at Care To Stay Home is not to be the biggest in-home care company, which is what many other home health providers focus on, but on quality growth and on trying to be the best. According to Scott Messick, the director of Care To Stay Home, this focus is what really sets them apart from other home health care providers.

In addition to that focus, Care To Stay Home puts a strong emphasis on hiring the best caregivers in the industry. They work hard to ensure that every person they hire has a passion for helping people.

We asked Scott why they do what they do at Care To Stay Home and how they work to make the world a better place. In response, he shared the company’s mission statement with us:

“Our mission is focused on enhancing the independence, dignity and quality of life for loved ones who care to stay home.”

Building Success Through Quality Service

Scott says that the strong online reputation that Care To Stay Home has managed to build is evidence of the quality service they provide for their clients.

“Families want to share the quality of service we provide for them and their loved ones.”

In addition to building their powerful online reputation, Care To Stay Home has grown through developing relationships with community partners, such as hospitals and skilled nursing facilities.

We asked Scott what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Be confident enough to ask for the review. If you’re confident in the service you provide, you shouldn’t be scared to ask for the review.”


Congratulations to the team at Care To Stay Home for being a 2018 Top Rated Local award winner, and thank you so much, Scott, for taking the time to speak with us!

If you or your loved one is in need of in-home care in Orange County, we highly recommend Care To Stay Home. Visit their website today!

Utah’s Top Rated Local® Home Health Care Provider Award Winner: Salt Lake City Signature HCH: Home Health & Hospice

Top Rated Local® is pleased to announce that Salt Lake City Signature HCH: Home Health & Hospice is a 2018 award winner for home health care providers in Utah!

If you or one of your loved one are looking for a home health care provider that can help you live safely and happily in your home for as long as possible in Salt Lake City, look no further than Salt Lake City Signature HCH: Home Health & Hospice.

Salt Lake City Signature HCH has earned multiple online reviews with an average rating of 5.00 stars, an impressive Rating Score™ of 84.00 and a 2018 Top Rated Local award for being ranked among the top 10 home health care providers in all of Utah!

Here’s just one of the many five-star reviews they’ve received from their happy clients:

“I’m so happy with the personal attention given to our ill father. You have great staff members who are very caring and understanding. [I’d] definitely recommend this company to anyone who wants their loved one to be taken care of by compassionate staff! Thank you for everything!” – Brigitt S

Not Your Average Home Health Care Provider

There are many things that make Salt Lake City Signature HCH a different kind of home health care provider, but what really sets them apart are their provider services. Most home health care providers have certified nursing assistants or caregivers but rely on outside physicians when their clients require additional care. Salt Lake City Signature HCH, on the other hand, has nurse practitioners and physicians on staff who make house calls to home-bound individuals.

These provider services make it possible for the team at Salt Lake City Signature HCH to manage disease processes, symptoms and medications — all within the patient’s home environment. They also help to bridge the gap in healthcare for individuals who are not able to leave their homes.

We asked the Director of Professional Services at Salt Lake City Signature HCH, Rochelle Alonzo, why they do what they do. Here’s what she had to say:

“Our mission is to enhance the life of every person we serve. We strive to provide excellent care to individuals in the comfort of their own home. We believe this contributes to enhancing their quality of life.”

Building Success With a Strong Online Presence

With a user-friendly website that contains pertinent information about the services they provide, the team at Salt Lake City Signature HCH works hard to ensure that their online presence is strong. They also encourage their clients to leave feedback about their experience, which has contributed to the company’s powerful online reputation.

In addition to working toward building their online reputation and presence, Salt Lake City Signature HCH gets their name out there by being a great presence among physician groups, acute care settings and long-term care facilities in their community. Word-of-mouth referrals from previous patients and their families are also a key part of success for Salt Lake City Signature HCH.

We asked Rochelle what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Ensure that your website is easy to navigate and up to date; it’s vital!”


Congratulations to the team at Salt Lake City Signature HCH: Home Health & Hospice for being a 2018 Top Rated Local award winner, and thank you so much, Rochelle, for taking the time to speak with us!

If you’re looking for the right home health care provider in Salt Lake City for you or your loved one, we highly recommend Salt Lake City Signature HCH: Home Health & Hospice. Visit their website today!

Utah’s Top Rated Local® Home Health Care Providers Award Winner: Visiting Angels West Jordan

Top Rated Local® is pleased to announce that Visiting Angels West Jordan is a 2018 award winner for home health care providers in Utah!

If you’re looking for the right home health provider in West Jordan for you or a loved one, look no further than Visiting Angels West Jordan.

Visiting Angels West Jordan has earned multiple online reviews with an average rating of 5.00 stars, a respectable Rating Score™ of 85.50 and a 2018 Top Rated Local award for being ranked among the top 10 home health care providers in all of Utah!

Here is just one of the many five-star reviews their happy clients have given them:

“The name, Visiting Angels, is perfect…All the Caregivers have been lifesavers for my mother and for my family. They care 100 percent about the client and family. I would highly recommend them, and words cannot express the deeply felt thanks that I have for what they do.” – Michelle H

Not Your Average Home Health Care Provider

Highly rated by a third-party home care survey company, Visiting Angels is not like other home health agencies in West Jordan. They make it a point to find quality caregivers who are background-checked, regularly trained and equipped to give their clients the level of care and compassion they deserve. Their caregivers are overseen by a Registered Nurse who ensures the highest quality of care.

We asked the managing owner of Visiting Angels, Greg Romero, why they do what they do. Here’s what he had to say:

“There is a need to help families keep loved ones in their homes for as long as safely possible. It’s our mission to meet that need.”

Building Success Through Quality Work

Greg credits the solid reputation Visiting Angels has built to the team’s commitment to doing good work. Most of their reviews are unsolicited and 100-percent organic, and that speaks to the level of service Visiting Angels provides on a daily basis.

According to Greg, Visiting Angels West Jordan utilizes its corporate advertising funds to run ads on television, the radio and in local print. They also have a marketing rep who meets with referral sources face to face.

We asked Greg what advice he has for other business owners looking to grow their business and build their online reputation. Here are his simple yet powerful words of wisdom:

“Face-to-face networking in your community is vital to your success.”


Congratulations to the team at Visiting Angels West Jordan for being a 2018 Top Rated Local award winner, and thank you so much, Greg, for taking the time to speak with us!

Visiting Angels West Jordan is fully licensed, insured and bonded, and we highly recommend them for all of your home health needs. Visit their website today!

Utah’s Top Rated Local® Home Health Care Providers Award Winner: Interim HealthCare® of Salt Lake City, UT

Top Rated Local® is pleased to announce that, due to their wonderful 93.05 Rating Score™, Interim HealthCare® of Salt Lake City, UT is a 2018 award winner for home health care providers in Utah!

If you’re looking for compassionate home health care for yourself or a loved one in Salt Lake City, look no further than Interim HealthCare of Salt Lake City, UT.

Interim HealthCare has earned dozens of online reviews with an average rating of 4.90 stars and a 2018 Top Rated Local award for being rated among the top 10 home health care providers in all of Utah.

Here is just one of the many five-star reviews they’ve received:

“A very professional and genuinely caring staff and administration. They communicated quickly about any issues as they arose and made sure that any problems were resolved in a timely manner.” – Bill B

Not Your Average Home Health Care Providers

Interim HealthCare is a family owned company that is invested in achieving the best possible results for its clients and their families. The leadership at Interim HealthCare understands that, in order to provide the best service they can, it all starts with hiring the right people, and that’s why they always make it a point to hire staff members who are driven by the right things.

When we asked the team at Interim HealthCare why they do what they do, they had this to share:

“Our team has a service mindset, and we always strive to do our best work. We have a passion for healthcare and for helping others, and we are motivated to maintain this great company because it was built on the framework of service and support.”

Building Success Through Quality Service

The team at Interim HealthCare credits the company’s strong online reputation to their commitment to quality service.
“Our online reputation is a by-product of our real-life reputation, and it’s driven by the perspectives of the employees and clients we serve to the best of our ability.”

When we asked the team what advice they have for other business owners looking to grow their business and build their online reputation, they had these words of wisdom to share:

“You have to be credible, know what you can and can’t do, and own it. Celebrate your successes, learn from your mistakes and be willing to do the right thing no matter what.”


Congratulations to the team at Interim HealthCare of Salt Lake City, UT for being a 2018 Top Rated Local award winner, and thank you so much for taking the time to speak with us!

If you or a loved one is in need of home health care in Salt Lake City, we highly recommend checking out Interim HealthCare. Visit their website today to learn more.

Utah’s Top Rated Local® Home Health Care Provider Award Winner: Maple Creek Home Health and Hospice

Top Rated Local® is pleased to announce that Maple Creek Home Health and Hospice is a 2018 award winner!

Here are just a couple of the many positive reviews that earned them their 90.64 Rating Score™, as well as this award:

Maple Creek has been with my mother for over two years now. They have continued to give her the utmost care and respect. My mother loves Carma and her staff. They have done a fantastic job over these last two years in caring for her — from daily routines, to making sure she is continually comfortable. Carma sees my mother personally and has become one of the family herself. Maple Creek staff just don’t come in, get the work done, and leave. They have all gained a personal relationship with her and I truly believe they treat and care for her as they would for one of their only family members. I would highly recommend Maple Creek for anyone that is in the need of care by a very professional staff.” -Duane B.

“My words are simple yet, I hope, effective. Maple Creek Home Health and Hospice is a company that I would recommend to all of my friends. The staff is very friendly and passionate about their jobs. Carma was the nurse that took care of both of my parents, she is and was amazing with them. My mother was a person that had a hard time letting people into her home. One thing I noticed from the first visit to the last is that my mother considered her [to be] family and talked to her like a family member too. My father also loved Carma, after the loss of my mother she took care of him like a daughter and brought him the most amazing pie. As he was mourning and very sad, it made his day…” -Annie R.

Not Your Average Home Health Care Provider

We spoke with Carma (owner) and Melissa (administrator) about their phenomenal online reputation and service to their clients. When we asked what made them different from other home health care providers, they said: “We have no limits on how we serve our clients. Meaning we will educate, give tools that work best for them and show our commitment to them. We have a low turn over rate in employees for a reason. We are huge on stability and going above and beyond for all our customers.”

Building Success Through Excellent Service

We wanted to know what Maple Creek Home Health’s secret is to their awesome online reputation. Carma and Melissa said it’s all about “Giving customers excellent service so that they will want to write reviews and exceeding customers’ expectations through personable conversations and showing empathy.”

As for advice for other businesses, Carma and Melissa offered this advice:

“Commit to your word and promises to your customers and that in itself is going the extra mile. Work the extra hours to show how committed you are to your customers. Make sure that you stay connected with your customers by asking for reviews. Customer service is key.”


Congratulations to the team at Maple Creek Home Health and Hospice for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® Home Health Care Provider Award Winner: Senior Home Care of Tucson

We are ecstatic to announce that, due to their stellar 93.67 Rating Score™, Senior Home Care of Tucson is a 2018 Top Rated Local® award winner! Here are a few of our favorite reviews they’ve received:

“In 2017, while hiking in the desert, I stepped in a hole and broke my ankle in three places, and surgery was required to put me back together. I was 73 years old at the time. In the post-op period, a family member provided in-home care for the first two weeks, but for an additional two months, I relied on Senior Home Care of Tucson, and the service they provided was great! The only way I could get around in the house was on a knee scooter, and I couldn’t drive a car. The in-home care providers sent by Senior Home Care of Tucson were warm and cordial, and they knew how to do lots of things, which made my life easier. They helped me with showering, shopping for food, meal preparation, appointments, going to church, etc. Very capable people! And the company is easy to deal with.” -Robert T.

“I can’t speak highly enough of Tina and Senior Home Care of Tucson. When I was in great need of additional support, she and her team were a God-send. Tina is kind, compassionate, and very devoted to seeing that your needs and your loved one’s needs are completely met. Her team was absolutely wonderful. I don’t know how we would have made it without them. I highly recommend them to anyone with a family member who needs more help than you can provide on your own.” -Sheri M.

“Awesome caregivers, quality company, timely response, and compassion given to clients. I have used Senior Home Care of Tucson for several of my clients and have had very positive outcomes. Our community is fortunate to have this quality of service for our elderly and disabled.” -Debra E.

Owner, Tina Gillette, took a moment to speak with us regarding her online presence and devotion to her clients. This is what she had to say:

What is your secret to such a strong online reputation?

We work hard. We also ask for reviews, as well as follow up on social media and respond personally.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We do extensive research on the caregivers we hire, and we conduct drug tests and background checks. We work hard not to lose sight of what the end goal is — to keep people healthy in their own homes.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

At Senior Home Care of Tucson, we honestly care about people. I personally feel it’s a true calling of mine. I’m happy to be able to provide both care and employment to members of our community.

Outside of building a strong online reputation, what else do you do to market and grow your business?

In-office, we have a branding, training, and development center. We also invite our community partners to market together.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Stay active and tenacious, and focus on consistency. Make sure your branding is consistent. Don’t let long periods of time go by without posting.


Thank you for your time, Tina! Congratulations to you and your entire team on your 2018 Top Rated Local® award!

If you are in need of expert home care in Tucson, we highly recommend Senior Home Care of Tucson! Find out more about them on their website.

Colorado’s Top Rated Local® Award Winner: Home Care Assistance of Colorado Springs

We are thrilled to announce that Home Care Assistance of Colorado Springs is a 2018 Top Rated Local® award winner. Over the years, they’ve provided compassionate care to countless people, many of whom have left the excellent reviews that have earned them their extraordinary 92.67 Rating Score™. Here are just a couple of those reviews:

“Wonderful! Helped our family through a difficult time and allowed mom to remain in the comfort of her own home. [They] were instrumental in preserving the quality of life for our mom through her passing. Care and comfort were primary concerns, but HCA and their caregivers extend their services to overseeing, cooking, cleaning, traveling, and shopping (mom’s favorite pastime). The medical care and attentive oversite allowed us to focus more on quality time with her… They quickly became our friends and now extended family. We couldn’t have asked for more! [I’m] happy to provide this recommendation of what they bring to a family dealing with tough decisions or trying time. Classy establishment.” -Ricardo T.

“My care assistant is outstanding! She does everything that I need her help with! She’s the best! Dorothy is also very kind. At holiday times, she always makes the time to stop and visit as well as bring treats or small gifts. I truly appreciate her time and efforts. Home Care Assistance was my first and probably best choice. Thank you.” -Gail T.

We got a chance to chat with co-owner, Mark Silvinac, about his business’ online reputation and commitment to service. This is what he had to say:

What is your secret to such a strong online reputation?

We have amazing caregivers. Not only are we a drug-free agency, but we have a lot of specialized caregivers that offer personalized service to our clients.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Our company offers balanced care, not just the basics. In fact, we even have a plan that builds in nutrition and exercise. We utilize cognitive therapy to help our clients exercise their brains and mentally thrive. Many of our programs also focus on the emotional wellbeing of our clients.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

After retiring from the military, we wanted to give back and change the way the world ages. We’ve had family members in need of care and know exactly what that struggle is like. We wanted to make a real impact on the world with both our caregivers and clients.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We are very connected with the local community and are on multiple boards that help us both give back and have a say in our community. That helps to get our name out there.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

You have to believe in what you’re doing and make sure you are doing the best for your clients and employees, as well as the community.


Thank you for taking the time to speak with us, Mark! We appreciate it. Congratulations to the entire team at Home Care Assistance of Colorado Springs on being 2018 Top Rated Local®award winners!

For compassionate and professional home care in Colorado Springs, we highly recommend Home Care Assistance of Colorado Springs. Learn more on their website.