Top Rated Local® is pleased to announce that Home Care Assistance of Albuquerque is the number one home health care provider in New Mexico!
Thanks to a 93.07 Rating Score™, a 4.71 average star rating, and tons of positive online reviews on verified sites, Home Care Assistance of Albuquerque is a 2019 Top Rated Local award winner! This is just one of the enthusiastic reviews they’ve received:
“Home care assistance is very reliable and knowledgeable. They’re just very helpful compared to the other provider we were using. They’ve always been there for us..” -Wallace A.
Not Your Average Home Health Care Provider
Susan Bruketta, the geriatric care manager of Home Care Assistance of Albuquerque, spoke with us about the business’ extraordinary online reputation.
We asked Susan what it is that she would call the Home Care Assistance of Albuquerque secret to success. She pointed to their ability to handle an issue that all businesses face. She said, “The biggest hurdle we, and any business faces, is asking a family to consider giving you feedback. We have no problem soliciting feedback because we have made it part of our process. Once you standardize it, it starts to become second nature. It just needs to become part of your business.”
The difference between Home Care Assistance of Albuquerque and other home health care providers is their ability to handle complicated cases of memory loss. “We truly are memory loss experts — we have proprietary cognitive therapeutics methods,” Susan said. “We aren’t just your standard support. We are all about focusing on improving the lives of our patients through exercise and engagement that they truly need. We don’t just talk the talk; we walk the walk as well. We are very serious about what we do, and it shows.”
Building Success Through Flexibility
As an integral part of an award-winning business, Susan has quite a bit of wisdom regarding what it takes for a business to thrive. She knows that in order to succeed, flexibility is key. This is her advice to other businesses that want to build up an online reputation, like that of Home Care Assistance of Albuquerque:
“You have to be very engaged with your online presence. As your market base changes, you need to be able to adapt year over year. You need to be adaptable and agile”
Congratulations to the team at Home Care Assistance of Albuquerque for being a 2019 Top Rated Local award winner, and thank you so much, Susan, for taking the time to speak with us!