Utah’s Top Rated Local® Home Health Care Provider Award Winner: Salt Lake City Signature HCH: Home Health & Hospice

Top Rated Local® is pleased to announce that Salt Lake City Signature HCH: Home Health & Hospice is a 2018 award winner for home health care providers in Utah!

If you or one of your loved one are looking for a home health care provider that can help you live safely and happily in your home for as long as possible in Salt Lake City, look no further than Salt Lake City Signature HCH: Home Health & Hospice.

Salt Lake City Signature HCH has earned multiple online reviews with an average rating of 5.00 stars, an impressive Rating Score™ of 84.00 and a 2018 Top Rated Local award for being ranked among the top 10 home health care providers in all of Utah!

Here’s just one of the many five-star reviews they’ve received from their happy clients:

“I’m so happy with the personal attention given to our ill father. You have great staff members who are very caring and understanding. [I’d] definitely recommend this company to anyone who wants their loved one to be taken care of by compassionate staff! Thank you for everything!” – Brigitt S

Not Your Average Home Health Care Provider

There are many things that make Salt Lake City Signature HCH a different kind of home health care provider, but what really sets them apart are their provider services. Most home health care providers have certified nursing assistants or caregivers but rely on outside physicians when their clients require additional care. Salt Lake City Signature HCH, on the other hand, has nurse practitioners and physicians on staff who make house calls to home-bound individuals.

These provider services make it possible for the team at Salt Lake City Signature HCH to manage disease processes, symptoms and medications — all within the patient’s home environment. They also help to bridge the gap in healthcare for individuals who are not able to leave their homes.

We asked the Director of Professional Services at Salt Lake City Signature HCH, Rochelle Alonzo, why they do what they do. Here’s what she had to say:

“Our mission is to enhance the life of every person we serve. We strive to provide excellent care to individuals in the comfort of their own home. We believe this contributes to enhancing their quality of life.”

Building Success With a Strong Online Presence

With a user-friendly website that contains pertinent information about the services they provide, the team at Salt Lake City Signature HCH works hard to ensure that their online presence is strong. They also encourage their clients to leave feedback about their experience, which has contributed to the company’s powerful online reputation.

In addition to working toward building their online reputation and presence, Salt Lake City Signature HCH gets their name out there by being a great presence among physician groups, acute care settings and long-term care facilities in their community. Word-of-mouth referrals from previous patients and their families are also a key part of success for Salt Lake City Signature HCH.

We asked Rochelle what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Ensure that your website is easy to navigate and up to date; it’s vital!”


Congratulations to the team at Salt Lake City Signature HCH: Home Health & Hospice for being a 2018 Top Rated Local award winner, and thank you so much, Rochelle, for taking the time to speak with us!

If you’re looking for the right home health care provider in Salt Lake City for you or your loved one, we highly recommend Salt Lake City Signature HCH: Home Health & Hospice. Visit their website today!

Utah’s Top Rated Local® Home Health Care Providers Award Winner: Visiting Angels West Jordan

Top Rated Local® is pleased to announce that Visiting Angels West Jordan is a 2018 award winner for home health care providers in Utah!

If you’re looking for the right home health provider in West Jordan for you or a loved one, look no further than Visiting Angels West Jordan.

Visiting Angels West Jordan has earned multiple online reviews with an average rating of 5.00 stars, a respectable Rating Score™ of 85.50 and a 2018 Top Rated Local award for being ranked among the top 10 home health care providers in all of Utah!

Here is just one of the many five-star reviews their happy clients have given them:

“The name, Visiting Angels, is perfect…All the Caregivers have been lifesavers for my mother and for my family. They care 100 percent about the client and family. I would highly recommend them, and words cannot express the deeply felt thanks that I have for what they do.” – Michelle H

Not Your Average Home Health Care Provider

Highly rated by a third-party home care survey company, Visiting Angels is not like other home health agencies in West Jordan. They make it a point to find quality caregivers who are background-checked, regularly trained and equipped to give their clients the level of care and compassion they deserve. Their caregivers are overseen by a Registered Nurse who ensures the highest quality of care.

We asked the managing owner of Visiting Angels, Greg Romero, why they do what they do. Here’s what he had to say:

“There is a need to help families keep loved ones in their homes for as long as safely possible. It’s our mission to meet that need.”

Building Success Through Quality Work

Greg credits the solid reputation Visiting Angels has built to the team’s commitment to doing good work. Most of their reviews are unsolicited and 100-percent organic, and that speaks to the level of service Visiting Angels provides on a daily basis.

According to Greg, Visiting Angels West Jordan utilizes its corporate advertising funds to run ads on television, the radio and in local print. They also have a marketing rep who meets with referral sources face to face.

We asked Greg what advice he has for other business owners looking to grow their business and build their online reputation. Here are his simple yet powerful words of wisdom:

“Face-to-face networking in your community is vital to your success.”


Congratulations to the team at Visiting Angels West Jordan for being a 2018 Top Rated Local award winner, and thank you so much, Greg, for taking the time to speak with us!

Visiting Angels West Jordan is fully licensed, insured and bonded, and we highly recommend them for all of your home health needs. Visit their website today!

Utah’s Top Rated Local® Home Health Care Providers Award Winner: Interim HealthCare® of Salt Lake City, UT

Top Rated Local® is pleased to announce that, due to their wonderful 93.05 Rating Score™, Interim HealthCare® of Salt Lake City, UT is a 2018 award winner for home health care providers in Utah!

If you’re looking for compassionate home health care for yourself or a loved one in Salt Lake City, look no further than Interim HealthCare of Salt Lake City, UT.

Interim HealthCare has earned dozens of online reviews with an average rating of 4.90 stars and a 2018 Top Rated Local award for being rated among the top 10 home health care providers in all of Utah.

Here is just one of the many five-star reviews they’ve received:

“A very professional and genuinely caring staff and administration. They communicated quickly about any issues as they arose and made sure that any problems were resolved in a timely manner.” – Bill B

Not Your Average Home Health Care Providers

Interim HealthCare is a family owned company that is invested in achieving the best possible results for its clients and their families. The leadership at Interim HealthCare understands that, in order to provide the best service they can, it all starts with hiring the right people, and that’s why they always make it a point to hire staff members who are driven by the right things.

When we asked the team at Interim HealthCare why they do what they do, they had this to share:

“Our team has a service mindset, and we always strive to do our best work. We have a passion for healthcare and for helping others, and we are motivated to maintain this great company because it was built on the framework of service and support.”

Building Success Through Quality Service

The team at Interim HealthCare credits the company’s strong online reputation to their commitment to quality service.
“Our online reputation is a by-product of our real-life reputation, and it’s driven by the perspectives of the employees and clients we serve to the best of our ability.”

When we asked the team what advice they have for other business owners looking to grow their business and build their online reputation, they had these words of wisdom to share:

“You have to be credible, know what you can and can’t do, and own it. Celebrate your successes, learn from your mistakes and be willing to do the right thing no matter what.”


Congratulations to the team at Interim HealthCare of Salt Lake City, UT for being a 2018 Top Rated Local award winner, and thank you so much for taking the time to speak with us!

If you or a loved one is in need of home health care in Salt Lake City, we highly recommend checking out Interim HealthCare. Visit their website today to learn more.

Utah’s Top Rated Local® Home Health Care Provider Award Winner: Maple Creek Home Health and Hospice

Top Rated Local® is pleased to announce that Maple Creek Home Health and Hospice is a 2018 award winner!

Here are just a couple of the many positive reviews that earned them their 90.64 Rating Score™, as well as this award:

“Maple Creek has been with my mother for over two years now. They have continued to give her the utmost care and respect. My mother loves Carma and her staff. They have done a fantastic job over these last two years in caring for her — from daily routines, to making sure she is continually comfortable. Carma sees my mother personally and has become one of the family herself. Maple Creek staff just don’t come in, get the work done, and leave. They have all gained a personal relationship with her and I truly believe they treat and care for her as they would for one of their only family members. I would highly recommend Maple Creek for anyone that is in the need of care by a very professional staff.” -Duane B.

“My words are simple yet, I hope, effective. Maple Creek Home Health and Hospice is a company that I would recommend to all of my friends. The staff is very friendly and passionate about their jobs. Carma was the nurse that took care of both of my parents, she is and was amazing with them. My mother was a person that had a hard time letting people into her home. One thing I noticed from the first visit to the last is that my mother considered her [to be] family and talked to her like a family member too. My father also loved Carma, after the loss of my mother she took care of him like a daughter and brought him the most amazing pie. As he was mourning and very sad, it made his day…” -Annie R.

Not Your Average Home Health Care Provider

We spoke with Carma (owner) and Melissa (administrator) about their phenomenal online reputation and service to their clients. When we asked what made them different from other home health care providers, they said: “We have no limits on how we serve our clients. Meaning we will educate, give tools that work best for them and show our commitment to them. We have a low turn over rate in employees for a reason. We are huge on stability and going above and beyond for all our customers.”

Building Success Through Excellent Service

We wanted to know what Maple Creek Home Health’s secret is to their awesome online reputation. Carma and Melissa said it’s all about “Giving customers excellent service so that they will want to write reviews and exceeding customers’ expectations through personable conversations and showing empathy.”

As for advice for other businesses, Carma and Melissa offered this advice:

“Commit to your word and promises to your customers and that in itself is going the extra mile. Work the extra hours to show how committed you are to your customers. Make sure that you stay connected with your customers by asking for reviews. Customer service is key.”


Congratulations to the team at Maple Creek Home Health and Hospice for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® Home Health Care Provider Award Winner: Senior Home Care of Tucson

We are ecstatic to announce that, due to their stellar 93.67 Rating Score™, Senior Home Care of Tucson is a 2018 Top Rated Local® award winner! Here are a few of our favorite reviews they’ve received:

“In 2017, while hiking in the desert, I stepped in a hole and broke my ankle in three places, and surgery was required to put me back together. I was 73 years old at the time. In the post-op period, a family member provided in-home care for the first two weeks, but for an additional two months, I relied on Senior Home Care of Tucson, and the service they provided was great! The only way I could get around in the house was on a knee scooter, and I couldn’t drive a car. The in-home care providers sent by Senior Home Care of Tucson were warm and cordial, and they knew how to do lots of things, which made my life easier. They helped me with showering, shopping for food, meal preparation, appointments, going to church, etc. Very capable people! And the company is easy to deal with.” -Robert T.

“I can’t speak highly enough of Tina and Senior Home Care of Tucson. When I was in great need of additional support, she and her team were a God-send. Tina is kind, compassionate, and very devoted to seeing that your needs and your loved one’s needs are completely met. Her team was absolutely wonderful. I don’t know how we would have made it without them. I highly recommend them to anyone with a family member who needs more help than you can provide on your own.” -Sheri M.

“Awesome caregivers, quality company, timely response, and compassion given to clients. I have used Senior Home Care of Tucson for several of my clients and have had very positive outcomes. Our community is fortunate to have this quality of service for our elderly and disabled.” -Debra E.

Owner, Tina Gillette, took a moment to speak with us regarding her online presence and devotion to her clients. This is what she had to say:

What is your secret to such a strong online reputation?

We work hard. We also ask for reviews, as well as follow up on social media and respond personally.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We do extensive research on the caregivers we hire, and we conduct drug tests and background checks. We work hard not to lose sight of what the end goal is — to keep people healthy in their own homes.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

At Senior Home Care of Tucson, we honestly care about people. I personally feel it’s a true calling of mine. I’m happy to be able to provide both care and employment to members of our community.

Outside of building a strong online reputation, what else do you do to market and grow your business?

In-office, we have a branding, training, and development center. We also invite our community partners to market together.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Stay active and tenacious, and focus on consistency. Make sure your branding is consistent. Don’t let long periods of time go by without posting.


Thank you for your time, Tina! Congratulations to you and your entire team on your 2018 Top Rated Local® award!

If you are in need of expert home care in Tucson, we highly recommend Senior Home Care of Tucson! Find out more about them on their website.

Colorado’s Top Rated Local® Award Winner: Home Care Assistance of Colorado Springs

We are thrilled to announce that Home Care Assistance of Colorado Springs is a 2018 Top Rated Local® award winner. Over the years, they’ve provided compassionate care to countless people, many of whom have left the excellent reviews that have earned them their extraordinary 92.67 Rating Score™. Here are just a couple of those reviews:

“Wonderful! Helped our family through a difficult time and allowed mom to remain in the comfort of her own home. [They] were instrumental in preserving the quality of life for our mom through her passing. Care and comfort were primary concerns, but HCA and their caregivers extend their services to overseeing, cooking, cleaning, traveling, and shopping (mom’s favorite pastime). The medical care and attentive oversite allowed us to focus more on quality time with her… They quickly became our friends and now extended family. We couldn’t have asked for more! [I’m] happy to provide this recommendation of what they bring to a family dealing with tough decisions or trying time. Classy establishment.” -Ricardo T.

“My care assistant is outstanding! She does everything that I need her help with! She’s the best! Dorothy is also very kind. At holiday times, she always makes the time to stop and visit as well as bring treats or small gifts. I truly appreciate her time and efforts. Home Care Assistance was my first and probably best choice. Thank you.” -Gail T.

We got a chance to chat with co-owner, Mark Silvinac, about his business’ online reputation and commitment to service. This is what he had to say:

What is your secret to such a strong online reputation?

We have amazing caregivers. Not only are we a drug-free agency, but we have a lot of specialized caregivers that offer personalized service to our clients.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Our company offers balanced care, not just the basics. In fact, we even have a plan that builds in nutrition and exercise. We utilize cognitive therapy to help our clients exercise their brains and mentally thrive. Many of our programs also focus on the emotional wellbeing of our clients.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

After retiring from the military, we wanted to give back and change the way the world ages. We’ve had family members in need of care and know exactly what that struggle is like. We wanted to make a real impact on the world with both our caregivers and clients.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We are very connected with the local community and are on multiple boards that help us both give back and have a say in our community. That helps to get our name out there.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

You have to believe in what you’re doing and make sure you are doing the best for your clients and employees, as well as the community.


Thank you for taking the time to speak with us, Mark! We appreciate it. Congratulations to the entire team at Home Care Assistance of Colorado Springs on being 2018 Top Rated Local®award winners!

For compassionate and professional home care in Colorado Springs, we highly recommend Home Care Assistance of Colorado Springs. Learn more on their website.

Colorado’s Top Rated Local® Home Health Care Award Winner: Home Care of the Grand Valley

We are thrilled to announce that, due to their incredible 92.30 Rating Score™, Home Care of The Grand Valley is a 2018 Top Rated Local® award winner! Due to their incredible service to their community, they’ve received an impressive 92.30 Rating Score™. Here are just a couple of the enthusiastic reviews that got them here:

“Homecare of the Grand Valley is a wonderful agency. It is evident that the staff care about the customers they are helping. They are all friendly and knowledgeable. If you or your family are needing assistance with medical needs, I would highly recommend Homecare of the Grand Valley!” -Angela D.

“When I had a knee replacement, the management and staff were the most caring group and had me up and back to normal within a few weeks. I referred them to my sister, who transitioned from a rehabilitation facility after COPD and pneumonia, and she is extremely happy with their professionalism… and she’s a retired RN!” -Sue B.

CEO, Charleen Raaum, took a moment to speak with us about her agency’s phenomenal online reputation. Here’s what we found out:

What is your secret to such a strong online reputation?

We keep an active presence on Facebook, sharing stories from the heart with the community that follows us online. We also spread the word verbally and by participating in local events and charities.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Our agency and employees have passion stronger than anyone else out there. They truly believe that what we do makes a difference in the world. In everything we do, we lead with the heart. That’s why we are the go-to agency in the industry.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

Our mission is to help individuals with chronic illness. We have a passion for our work and a fundamental belief that people have a right to heal in their homes.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We are actively involved in community projects, such as helping the homeless and serving at local hospitals with patients. Our team is heavily invested in figuring out what people need to help them maintain a high quality of life at home. Word of mouth is huge for us, and we focus on having an open dialogue with our community about home care. Because of our proven service, we are the go-to agency that hospitals, private insurance companies, and transition companies in our area choose.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Tell your story from the heart. Not only share your “why”, but how you set yourself apart as an employee-friendly, stellar place to work.


Thank you for speaking with us, Charleen! We appreciate your time. Congratulations to you and your entire team on your 2018 Top Rated Local award! Want to know more? Check out their website today.

Colorado’s Top Rated Local® Home Health Care Providers Award Winner: RGA Home Health Services, INC.

Top Rated Local® is proud to announce that, thanks to their exemplary Rating Score™, RGA Home Health Services, INC. is a 2018 award-winning home health care provider in Colorado.

For more than nine years, the team at RGA Home Health Services has assisted thousands of individuals and families throughout Colorado. They offer a full range of services, from physical therapy to medical social services, and their compassionate services allow their patients to stay in their homes for as long as possible.

Throughout their years of service, RGA Home Health Services has earned a stellar reputation and many positive reviews, as evidenced by their award-winning 97.47 Rating Score™. Here’s one review that we believe truly embodies this company:

“I had brain surgery that left me temporarily unable to speak and move the left side of my body. This was such a traumatic event for my family, but RGA was there every step of the way. They were incredibly knowledgeable, skilled, professional, and patient. RGA HHS’s care is gentle, very kind, and compassionate. If you or your loved one is recovering from cancer or struggling with disease, you want RGA on your team.” – Reyna A

At Top Rated Local, we know first-hand how many companies struggle to build the kind of reputation RGA has managed to build, so we sat down with Office Manager, Regina Asuncion, to learn about their secrets to success. Here’s what she had to say:

What is your secret to such a strong online reputation?

We are a local company, and that has helped us to build a reputation as a trusted company in our area. But what really sets us apart is the fact that we are family-owned and -operated by a nurse who has more than 40 years of experience. Her leadership gives us insight into the many difficulties clinicians experience, which we use to improve our company. This allows us to retain the best clinicians Colorado has to offer, and our patients really appreciate working with familiar faces.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Going further than any other agency in of Colorado, all services are provided in 13 different languages at no additional cost to the patient. Also, our state-of-the-art EMR system allows our team to create, improve and deliver better, more coordinated care to our patients, families and their doctors.

RGA has earned the highest level of trust in our community and healthcare organizations, which we use to meet any of your healthcare needs. Do you need medical equipment, supplies, facility referrals or even legal help? Simply call our care management team, and we will help match your needs with a provider you can trust.

Also, RGA offers you the confidence of Joint Commission accreditation. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to raising the level of professionalism and standards in the industry. Lastly, RGA was handpicked as one of the “Best Home Caregivers” in Denver for 2017!!

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

Here at RGA, we are firm advocates of aging in place. We promote and support the ability to live in one’s own home and community safely, independently and comfortably. In order to do so, RGA is focused on delivering superior home health services and can manage a full range of personalized care in the comfort of our patients’ own homes. We can accomplish that by providing our patients with the best, expert medical team of professionals Colorado has to offer seven days a week, 24 hours a day with 24-hour phone support.

Outside of building a strong online reputation, what else do you do to market and grow your business?

Being able to serve the Colorado population has been RGA’s privilege for 10 years. We ensure that our team has the latest knowledge, training and tools to promote health, safety, independence and dignity for all of our patients. Our experienced care management team is supervised by a registered nurse and is committed to answering any question or concern anytime, day or night. Also, RGA has earned the highest level of trust in our community and healthcare organizations, which we use to meet any of our patient’s healthcare needs. This helps us be an intimate part of our patient’s healthcare continuum and lives, even long after they discontinue home health. Also, RGA is very active in giving back to the community via numerous donations, fundraisers and health fairs throughout the year.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

It may sound like a simple business practice, but it’s not applied as much as people think — if you take care of your people, they will take care of your business. When your team is happy, they’ll do better at their jobs, productivity increases and it promotes higher retention. That’s why, here at RGA, it’s imperative that our employees are treated like family and this has helped us thrive in an overly saturated industry.


At Top Rated Local, we’d like to thank Regina for taking the time to sit down with us and answer our questions, and we’d like to congratulate the entire team at RGA Home Health Services for being a 2018 award winner!

If you’re looking for home health care for you or a loved one in Colorado, or you’re interested in learning more about RGA Home Health Services, visit their website today.

Colorado’s Top Rated Local® Home Health Care Award Winner: Home Instead Senior Care

We are thrilled to announce that Home Instead Senior Care is a 2018 Top Rated Local® award winner, due to their phenomenal 93.06 Rating Score™. They gained their exemplary reputation through enthusiastic, satisfied clients who felt the community should know about how great their home care services are. Here are just two of their numerous rave reviews:

“Home Instead was a blessing for our family. The caretakers took great care of both my mother at 88 years and father at 91 years. My father has dementia; the caretakers had a great way of engaging him in good conversation and helped get him to exercise. They took a load off my mother with light housekeeping and some meal prep and grocery shopping so she could have time to relax. We had several different caretakers throughout our time with Home Instead and they were so sweet and caring. We only had one concern that arose and all it took was a phone call to administration and they quickly resolved the problem. I appreciated their prompt attention and the way they handled the situation. I would highly recommend Home Instead.” -L.P.

“We are able to keep mom at home because of Home Instead. My dad used them for about a year to give him some free time. When he passed away last year, a caregiver came to the funeral. This was a very special and compassionate act. I have moved in with Mom to live with her and we continue to have Home Instead caregivers about 12-20 hours a week so that I may do things I need to. They have bent over backward to accommodate my occasionally quirky life. They have been very knowledgeable about dementia, which is a big comfort. Thanks Home Instead!!! Mom would go downhill very fast if she had to be in an institution.” – C.M.

Co-Owner, Curt Foust, took some time to chat with us about what makes his business great and how he built up such a positive online reputation. This is what he had to say:

What is your secret to such a strong online reputation?

We’re very good at what we do. Lots of hard work and training go into making sure we provide the highest quality of care.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We have the best-trained caregivers, by far. We also have a very supportive staff that is really responsive and helps our caregivers be amazing at their jobs.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We focus on enriching lives every day through integrity and compassion — whether that be our clients or our staff. We strongly believe we’re the best and we work really hard to prove that.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We rely a lot on word of mouth. Because we customize our plan of care to exceed expectations and we value our one on one connections, our clients feel comfortable recommending us to friends and family.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Be there for your clients with quality care and a supportive staff. Lead with compassion, it goes a long way toward success!


Thank you for speaking with us, Curt! Congratulations to you and your team on your 2018 Top Rated Local® award!

If you have a loved one in need of in-home care and you live in the North Denver Metro area, we highly recommend Home Instead Senior Care. You can find out more about their services on their website.