West Virginia’s Top Rated Local® Home Health Care Providers Award Winner: Visiting Angels, Charleston

Top Rated Local® is pleased to announce that Visiting Angels is an award winner for home health care providers in 2019.

If you are looking for a home health care provider that will give you and your family peace of mind, look no further than this award-winning company!

Visiting Angels has received many overwhelmingly positive reviews with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 93.49 and a 2019 Top Rated Local award for ranking as the number one home health care provider in West Virginia!

Here’s just one of their many five-star reviews:

“I choose Visiting Angels to help me with my care because of the positive reputation they have, and I am not disappointed. The Angels have been excellent. I really enjoy my time with them. I would definitely recommend them to my family and friends.” – P.D.

It is because of excellent reviews like this that Visiting Angels is now able to call themselves a Top Rated Local award winner!

Not Your Average Home Health Care Provider

We were excited to learn all about Visiting Angels and how they have gotten where they are today, so we sat down with the director, Julie C. Roberts.

The first thing we wanted to know was what it is that makes Visiting Angels stand apart from its competitors.

“Our caregivers are the best. They care, they’re loving, and they’re compassionate… We actually have caring staff in our offices. Everybody is compassionate about our clients, and we do everything to keep them safe, happy, and healthy in their home.”

Julie said that their mission is to help their clients and their families to know that their loved ones are safe, secure, and well-taken-care-of in their homes. They aim to provide people with peace of mind.

Building Success And Giving Back

Visiting Angels has earned a fantastic reputation, so we asked Julie how they have managed to grow their business and get such great reviews. Julie said that they focus on providing great service, and simply ask for reviews and feedback after service.

In addition to building the kind of online reputation that any small business would envy, Visiting Angels has spread the word about who they are and what they do through word of mouth and by finding ways to stay involved with the community. Julie shared:

“We attend all the Alzheimer’s walks and support them and raise money for them. We attend a lot of health fairs [in the area]. We stay in contact with the health care community, letting them know what services we have so we can help people stay in the home.”

There are many businesses out there that are looking to build as impressive a reputation as Visiting Angels has managed to. We asked if Julie could share any expert advice with these companies. Here’s what she had to say:

“You really have to provide the best customer service. You have to take care of everybody, all the time.”

Congratulations to Visiting Angels for being a 2019 Top Rated Local award winner, and special thanks to Julie for taking the time to speak with us!

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