Top Rated Local® is pleased to announce that Excel Roofing Inspections is a 2019 award winner for roofing contractors in Idaho!
From roofing inspections and repairs to reroofing, Excel Roofing Inspections has what it takes to meet your needs in Nampa.
Excel Roofing Inspections has received more than 100 reviews on three verified sites with an average rating of 4.87 stars, earning them an outstanding Rating Score™ of 94.66 and a 2019 Top Rated Local award for ranking among the top five roofing contractors in all of Idaho!
Here’s just one of their many five-star reviews:
“The two workers Excel Roofing sent to our home were very polite friendly, and professional. They even worked on Thanksgiving Day to complete our new roof in a timely manner. Tyler, who was very helpful and personable, talked to us initially, assessed our needs and checked with us throughout the project to make sure we were happy with the work provided. We heartily recommend Excel Roofing to all our friends.” – Dale W.
Not Your Average Roofing Company
Tyler Peterson, the owner of Excel Roofing Inspections, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Excel Roofing Inspections apart from the many other roofing companies in Idaho. Here’s Tyler’s response:
“Our whole purpose is to educate the consumer. I feel that I’ve been successful when I’ve been able to properly educate the homeowner on the ins and outs of their roof, on their particular situation and to help them walk through all the different scenarios, so they ultimately can make the most informed decision possible. I do that with integrity, and our pricing is competitive and you get the most bang for your buck. We’re not the cheapest but we’re not adding things in to pad the bottom line. We do a fair price, and integrity is something that we adhere strongly to.
I would rather lose a little bit of money and do the job right than to try and cut corners just to make something work.”
We also wanted to know why they do what they do at Excel Roofing Inspections and how they work to make the world a better place. Here’s what Tyler had to say:
“We’re highly involved in charitable organizations. We annually contribute to Shop with a Cop for underprivileged youth. We contribute to Meals on Wheels for seniors. We also have contributed to the YMCA as well. We consider it important to give back to the community, especially those who are underprivileged or struggle with things. When you’re blessed with the ability to earn a living and provide a great service, then you should give back to those who are less fortunate.”
Building Success Through Quality Service
When we asked Tyler about Excel Roofing Inspections‘ secret to such a strong online reputation, he said:
“Reviews just happen if you’re doing the right thing and if you’re doing the work that the customer expects. I’m always about communication and making sure that their needs are communicated or understood well and met on our side. And if they’re not met, then I find out why not and how we make it better.”
Outside of building the kind of online reputation any business owner would envy, Excel Roofing Inspections has spread the word about who they are and what they do by occasionally purchasing leads, but the majority of their business comes from word of mouth and repeat customers. Tyler added:
“It’s really about cultivating those relationships and making sure that they know how to find us, that we’re still there and that we follow up on every referral.”
Clearly, Tyler knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“It’s pretty murky waters out there online. It’s really tough to find your way, so you just have to muddle along. …If I could do it all over again, I would have looked for some kind of mentorship program and then had somebody walk me through what to do and what not to do… I had to learn the hard way, try different things and test them to see how well they would work, move on and try something else. When it comes to having a good online presence, it takes diligence and vigilance, so you just have to make sure you’re doing the right things with your customers. Follow up with them because you have to ask for the referral.”
Congratulations to the team at Excel Roofing Inspections for being a 2019 Top Rated Local award winner, and thank you so much, Tyler, for taking the time to speak with us!
We highly recommend Excel Roofing Inspections in Nampa. Visit their website today!