Iowa’s Top Rated Local® Award Winner: The Merrill Hotel & Conference Center

Top Rated Local® is pleased to announce that The Merrill Hotel & Conference Center is a 2019 award winner in Iowa!

Whether you’re looking for the perfect setting to say, “I do,” or you want a luxurious place to stay in Muscatine, there’s no better option than The Merrill Hotel & Conference Center.

The Merrill Hotel & Conference Center has received hundreds of reviews on five verified sites with an average rating of 4.83 stars, earning them an outstanding Rating Score™ of 98.28 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of Iowa!

Here’s just one of their many five-star reviews:

“We visited family in the area and decided to stay at The Merrill. The room, restaurant and general atmosphere of the hotel were great. I can say it exceeded our expectations, and we will definitely be returning customers!”

Not Your Average Hotel

Cathie Lienen, Director of Sales and Marketing at The Merrill Hotel & Conference Center, and Lisa K. Adams, Area Marketing Manager with Hostmark Hospitality Group, generously gave us a few minutes of their time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets The Merrill Hotel & Conference Center apart from their competition in Iowa. Here’s Cathie and Lisa’s response:

“The Merrill’s celebration of artistry, its thoughtful guest details and sense of community inspire the artist, innovator and storyteller in the hearts of our guests. The Merrill stands apart. A true Muscatine experience melded with comfortable luxury, it invites and inspires travelers to experience the magic of the Mississippi.”

Cathie and Lisa went on to tell us that The Merrill Hotel & Conference Center is a Tribute Portfolio Hotel. 

We also wanted to know why they do what they do at The Merrill Hotel & Conference Center and how they work to make the world a better place. Here’s what Cathie and Lisa had to say:

“The Merrill is breathing new life into Muscatine, telling its rich, colorful history with expressive brush strokes, carefully penned chapters and a pioneering spirit. We are Muscatine, and Muscatine is The Merrill. Together, we will improve the quality of life for the residents and the experience for visitors to our picturesque river town.”

Building Success Through Four-Diamond Service

When we asked Cathie and Lisa about The Merrill Hotel & Conference Center’s secret to such a strong online reputation, they said:

“We are lucky to represent a brand new, unique, luxury, boutique hotel. With four-diamond service, we quickly rose above the competition in Muscatine. At this stage, the reviews practically write themselves!”

Outside of building the kind of online reputation any business owner would envy, The Merrill Hotel & Conference Center has spread the word about who they are and what they do by connecting with their local community:

“We aim to capture the stories of our Iowa town, from Mark Twain sunsets to our famous pearl buttons. Working together, we can grow our business while boosting the economy of Muscatine.”

Clearly, Cathie and Lisa know a thing or two about growing a business and building an online reputation. Here’s their expert advice for the many other business owners out there:

“Consistency is key. Tell your unique story consistently across all channels, and it will begin to resonate with your customers.”

Congratulations to the team at The Merrill Hotel & Conference Center for being a 2019 Top Rated Local award winner, and thank you so much, Cathie and Lisa, for taking the time to speak with us!

We highly recommend The Merrill Hotel & Conference Center in Muscatine. Visit their website today!

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