Top Rated Local® is pleased to announce that Brooks Diamonds has won two 2019 awards.
If you are looking for a jewelry store with a reputation as sparkling as their gorgeous jewelry, look no further than this award-winning company!
Brooks Diamonds has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.82 stars, earning them an impressive Rating Score™ of 98.24 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses and one of the top five jewelry stores in Pennsylvania!
Here’s just one of their many five-star reviews:
“Stacy did a fantastic job getting to know me and what exactly I was looking for! She showed me countless options for stones and bands that would work in a wide variety of budgets. The ring is absolutely perfect! I would highly recommend her to anyone in the market for any of their jewelry needs.” – R.A.
It is because of excellent reviews like this that Brooks Diamonds is now able to call themselves a Top Rated Local award winner!
Not Your Average Jewelry Store
We were excited to learn all about Brooks Diamonds and how they have gotten where they are today, so we sat down with the owner, Stacey Brooks.
The first thing we wanted to know was what it is that makes Brooks Diamonds stand apart from its competitors. Stacey told us that they try to meet their customers’ specific needs. She said:
“We try to make our customers very comfortable with their purchase. We don’t push too hard; we make sure we figure out what they need, and we find something for them that is in their budget. We also do free cleanings, and we make sure everyone is getting awesome customer service.”
She told us a bit more about their excellent customer service:
“Customer service is one of the biggest things we strive for. We treat people the way we would like to be treated.”
Building Success, Online And Off
Brooks Diamonds has earned a fantastic reputation, so we asked Stacey how they have managed to grow their business and get their name out. She told us that they use a third-party company that helps them with their SEO (search engine optimization) and that they have a great social media presence on sites, like Facebook and Instagram. They also make sure to ask their customers for feedback via reviews!
In addition to building the kind of online reputation that any small business would envy, Brooks Diamonds has spread the word about who they are and what they do by giving back to their community. Stacey told us:
“We do a lot of charity events. We donate pieces for silent auctions to help support the local community. We always want to participate when someone asks for help.”
There are many businesses out there that are looking to build as impressive a reputation as Brooks Diamonds has managed to. We asked if Stacey could share any expert advice with these companies. Here’s what she had to say:
“You have to have a website and update it a lot. Utilize your social media as well, and if you can be involved in any charities, that also helps.”
Congratulations to Brooks Diamonds for being a 2019 Top Rated Local award winner, and special thanks to Stacey for taking the time to speak with us!
