Washington’s Top Rated Local® Jewelry Stores Award Winner: Frederick’s Jewelry

Top Rated Local® is pleased to announce that Frederick’s Jewelry is a 2018 award winner for jewelry stores in Washington!

Whether you’re looking for custom-designed jewelry or expert jewelry repair in Moses Lake, look no further than Frederick’s Jewelry.

Frederick’s Jewelry has earned dozens of online reviews with an average rating of 4.73 stars, an incredible Rating Score™ of 95.35 and a 2018 Top Rated Local award for being ranked among the top 10 jewelry stores in all of Washington!

Here’s just one of the many five-star reviews they’ve received from their happy customers:

“I’ve been to quite a few places in Grant County, checking things out, asking about prices and what they could do, etc. The service has never been bad but it’s not the service you get from Nick and Marty! One hundred percent, Nick and his mother, Marty, are the nicest, most down-to-earth people who will work with you and try to make anything you have envisioned possible. Only place I’ll ever go!” – Tyler S

Not Your Average Jewelry Store

Frederick’s Jewelry has been around for 65 years now, and Marty Utsunomiya is a second-generation owner. Marty’s son, Nick Criscuolo, is a goldsmith and gemologist, and he is able to craft and design custom jewelry for their clients.

At Frederick’s Jewelry, they constantly change their offerings so that they always have something special to offer their clients. They can also restore any piece to make it look new again!

We asked Marty why she does what she does at Frederick’s Jewelry. Here’s what she had to say:

“My dad was a watch and clock maker. He could repair almost anything! My mother was the person who decided to put jewelry into the shop. I’ve carried the family tradition on for 45 years, and Nick joined us 10 years ago to continue growing the family business.”

Building Success Through Word of Mouth

The great customer service they provide at Frederick’s Jewelry, as well as their 65 years of experience, has made word of mouth a huge growth factor for the company.

“We’ve had several generations of families that continue to send their kids and grandkids to us for their jewelry.”

Nick reaches out to their clients to ask for reviews, and he handles the company’s online presence.

We asked Marty what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Good customer relationships are the number one thing. Make sure you have unique offerings, and follow through with whatever you say you can do!”


Congratulations to the team at Frederick’s Jewelry for being a 2018 Top Rated Local award winner, and thank you so much, Marty, for taking the time to speak with us!

At Frederick’s Jewelry, they offer excellent, personal service. Give them a chance by stopping by their shop and looking around today or by visiting their website to learn more!

Washington’s Top Rated Local® Jewelry Store Award Winner: Olsen and Sons Fine Jewelry

Top Rated Local® is pleased to announce that Olsen and Sons Fine Jewelry is a 2018 award winner!

Due to their awesome 97.43 Rating Score™ and impressive online reviews, we are excited to announce that Olsen and Sons Fine Jewelry has landed a coveted spot as one of the top three jewelry stores in the entire state of Washington. Here are just three of the reviews that got them here:

“Beautiful jewelry, amazing customer service, and fast and efficient repair service have been my experience with Olsen and Sons. My husband and I have bought several pieces from Greg, including our wedding bands, and we leave very happy after each visit. They are careful to pay attention to our budget, listen to what styles we want, and show they care. I have had two jewelry repairs done by them in the last five years and both times, the pieces came back looking brand new like they were just bought. We love Olsen and Sons and won’t go anywhere else!” -Kristina B.

“[I] have purchased several items from Olsen and Sons, including my engagement ring. Have also referred friends, and [we are] all completely thrilled with service, quality, and selection. I cannot say enough awesome [things] about this group. [I] will go out of my way to shop here.” -Carol H.

“10/10 would recommend. Brought my Seiko in for band repair on short notice and they cranked it out in under an hour, for no charge. Employees are friendly and competent, quality of work is significantly better than Newcastle Jewelers down the road.” -Stephen H.

Not Your Average Jewelry Store

Store owner, Greg Leff, took some time to speak with us about his online reputation. “We’re not just another face in the crowd, customers stay loyal and always come back because of how we take care of them. We have decades of [experience] in the jewelry industry and are always taking care of [our] customers” He said when asked what sets Olsen and Sons apart from other jewelry stores. “I really love what I do. It’s important to be passionate about your work. Maintaining a positive attitude and working hard [are also very important].”

Building Success Through Superior Service

Any savvy business owner will tell you, it takes a lot of care and a ton of work to build up a great online reputation. It’s not just about asking for reviews, you have to actually give your customers a positive experience. This fact is certainly not lost on the team at Olsen and Sons Jewelry, who always try to provide unparalleled service to their customers. Greg’s advice to other business owners? “Treat people how you want to be treated. [It’s] not just a rule in business, but a rule in life. Try to find something unique [that makes you] stand out from the crowd. Treat customers with respect.”


Congratulations to the team at Olsen and Sons Jewelry for being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® Jewelry Store Award Winner: Belliston Jewelry

Top Rated Local® is pleased to announce that Belliston Jewelry is one of the top five jewelry stores in the entire state of Utah!

“The customer service at Belliston Jewelry is the best I have ever had. Everyone that I dealt with was kind, attentive, and very honest and upfront with repair costs and possibilities. They repaired two rings [and] a gold chain, and brought back to life a pendant. I will be going back to them for all of my future jewelry needs.” -Shane B.

“Stunning and durable custom jewelry. They take great pride in their work, as they should. Had my rings custom made by their designers and have always taken the rings here exclusively to get them detailed or resized.” -Audrey H.

“My fiancée and I had a great experience at Belliston. They treated us kindly and were very attentive. The owner, Dean, helped us, took his time showing us myriad diamonds and bands, and ensured our needs were met. We are pleased with the purchase and would recommend Belliston to anyone looking for any type of jewelry.” -Richard C.

These are just a few of the many reviews that earned Belliston Jewelry their well-deserved 97.29 Rating Score and, in turn, a 2018 Top Rated Local award.

Not Your Average Jewelry Company

Dean Belliston, owner of Belliston jewelry, look some time out to speak with us about his business’ enviable online reputation. When asked what sets Belliston Jewelry apart from other similar companies in Utah, Dean said, “My team does not work on consignment. That is much different than most jewelry stores, but I think it changes the dynamic of the conversation because the staff member is not acting out of their own personal interest — they are focused on what the customer wants and needs. We also have a huge selection for our customers to choose from with over 2,000 ring choices. We want to make sure our customers, no matter what their price point is, have several options to choose from. We are extremely competitive in pricing and have exceptional quality in our stones.”

Building Success Through Focus and Customer Connection

So, what exactly is the Belliston secret to success? In Dean’s words, “I have always felt that business is a service to help people, not sell them something. We know that if we keep the customer’s best interest at heart, we will continue to get repeat business and they will be happy with their experience.” The Belliston way of doing things is undoubtedly customer-focused, which explains why they’re such a local favorite.

As for his advice to other businesses that are working on their online reputation, Dean had the following to offer:
“Have a focus/view of what you want to become. When I started this business 45 years ago, I knew I wanted it to be different. My name is on the sign outside, I knew I wanted to make it personal and never wanted my name to be tarnished in any way. It elevated the level of service we strive to provide from the very beginning.”


Congratulations to the team at Belliston Jewelry for being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® Jewelry Stores Award Winner: The Jeweler’s Bench

Top Rated Local® is pleased to announce that, thanks to their impeccable 97.76 Rating Score™, The Jeweler’s Bench is a two-time award winner in 2018!

Whether you’re looking for an engagement ring or a custom diamond wedding ring, one jewelry store in Provo stands above the rest — The Jeweler’s Bench.

With an emphasis on providing each and every client with the individual attention they deserve, The Jeweler’s Bench has earned dozens of online reviews with an average rating of 4.78 stars and two 2018 Top Rated Local awards — one for being among the top 100 business in Utah and one for being among the top 10 jewelry stores in Utah.

Here is just one of the many five-star reviews they’ve received from their happy customers:

“Dan the jeweler is awesome! Extremely knowledgeable and great at explaining all things jewelry to someone who doesn’t have much experience. Very fair prices! Would highly recommend this place to anyone looking to buy or sell.” – Chase P

Not Your Average Jewelry Store

The Jeweler’s Bench is not like most other jewelry stores, and one of the biggest differences is the individual attention that they provide for every single customer. It doesn’t matter if the customer is a big spender or they just need a small repair, they’ll always get the same high level of attention at The Jeweler’s Bench.

Unlike at other jewelry stores, customers at The Jeweler’s Bench are refreshed to learn that they won’t be brushed off or ignored, even if they aren’t planning on dropping a lot of money.

We asked the Master Jeweler at The Jeweler’s Bench, Dan Broadbent, why they do what they do. Here’s what he had to say:

“We help our customers find products that serve both them and their budget well, and we never try to push people out of their budget. The last thing that we want is to push people into something that’s not going to serve them well.”

Dan also shared his personal story with us:

“I wasn’t initially passionate about jewelry, but after being introduced to a jewelry class in high school, I enjoyed working with my hands so much that I decided to do it professionally. I love getting to work with people at a very important time in their lives, and it’s an honor to be able to play a part in commemorating that event.”

Dan will always go out of his way for his customers. For example, one customer wanted to pass on her wedding ring, but the only catch was that she had five heirs. Dan created five replicas so that she could pass her ring onto her five daughters and granddaughters!

Building Success By Providing the Best Possible Service

Dan credits the strong online reputation that The Jeweler’s Bench has been able to build to the team’s dedication to meeting their customers’ needs. They don’t always provide the fastest service, and sometimes, it takes time to get the work done, but it’s always the best service.

The customers at The Jeweler’s Bench appreciate the service the team provides, even if it takes longer than they might anticipate, and that compels them to leave a review and to spread the word to their friends and family.

Apart from having a banner in front of the store, The Jeweler’s Bench hasn’t done a lot of marketing, but they track everything and word of mouth is a huge source of growth for the company.

Dan always ensures that every individual he hires shares the same mentality of giving the customer what they need rather than just focusing on the bottom line. In fact, many times in the past, he has had to choose between pushing profits and doing what’s better for the customer, and every time, he’s chosen the latter.

When asked what advice he has for other business owners looking to grow their business and build their online reputation, Dan had these words of wisdom to share:

“Treat everyone like a friend, and go for the long-term relationship.”


Congratulations to the team at The Jeweler’s Bench for being a two-time 2018 Top Rated Local award winner, and thank you so much, Dan, for taking the time to speak with us!

If you’re looking for a great jewelry store in Provo, we highly recommend The Jeweler’s Bench. Visit their website today!