North Carolina’s Top Rated Local® Jewelry Stores Award Winner: Lumina Gem

Top Rated Local® is pleased to announce that Lumina Gem is an award winner for jewelry stores in 2019.

If you are looking for a jewelry store that will help you to find or create the piece of your dreams, look no further than this award-winning company!

Lumina Gem has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.85 stars, earning them an impressive Rating Score™ of 98.49 and a 2019 Top Rated Local award for ranking as one of the top six jewelry stores in North Carolina!

Here’s just one of their many five-star reviews:

“When I began my search for the perfect engagement ring, I was a little lost. A friend suggested I go see Brad at Lumina Gem, and it was some of the best advice I ever received. I visited many times over several months and got ideas and tips from Brad, who was always patient with me and never pushy. Over that time, I researched and learned, and my vision became clear for exactly what I wanted. Then Brad helped me make it happen, assisting as I chose the perfect setting, and waiting patiently to find the perfect loose diamond. The end result was a stunning, gorgeous ring that I was proud to give to my fiance, and she loves it. I have since gone back and purchased our wedding bands as well, and the experience was just as great. [They have] high-quality jewelry with honest and patient service. I would recommend anyone looking for any type of stone or jewelry to go see Brad at Lumina Gem and not waste your time with anyone else.” – P.P.

It is because of excellent reviews like this that Lumina Gem is now able to call themselves a Top Rated Local award winner!

Not Your Average Jewelry Store

We were excited to learn all about how Lumina Gem has been able to build such an impressive reputation, so we sat down with the owner, Brad Bass.

The first thing we wanted to know was what it is that makes Lumina Gem stand apart from their local competitors. At Lumina Gem, they are able to offer a little bit of everything: appraisals, repair, custom, and estate jewelry. They have designer pieces at affordable prices. Brad shared:

“We try and treat everyone fairly. Ours are low-pressure sales with no intimidation. We want them to leave with the best piece of jewelry possible.”

As a way of being able to best serve their customers, they make sure to always keep up with the latest technology. Because of this, they are able to quickly check-out their customers, as well as offer quick turnaround for repairs. Since timeliness is an important piece of their customer service, they always have at least one jeweler on-site.

Building Success Through Community Involvement

Lumina Gem has managed to build a truly impressive reputation, so we were excited to learn more about some of the ways they have marketed themselves. We learned that they have a large email following and an in-house marketing coordinator who handles their email blasts and social media. Offline, they just make sure to stay present in their community. They try to give back however they can, and will donate and sponsor local charities.

There are many businesses out there that are looking to build as impressive a reputation as Lumina Gem has managed to. We asked if Brad could share any expert advice with these companies. Here’s what he had to say:

“Treat people with respect. Form solid partnerships with vendors and customers and anyone else involved with the business.”


Congratulations to Lumina Gem for being a 2019 Top Rated Local award winner, and special thanks to Brad for taking the time to speak with us!

South Dakota’s Top Rated Local® Jewelry Stores Award Winner: Greenberg’s Jewelers

Top Rated Local® is pleased to announce that Greenberg’s Jewelers is a 2019 award winner for jewelry stores in South Dakota!

For great customer service and the largest selection of engagement and wedding rings in Sioux Falls, turn to Greenberg’s Jewelers.

Greenberg’s Jewelers has received hundreds of reviews on multiple verified sites with an average rating of 4.87 stars, earning them a phenomenal Rating Score™ of 92.65 and a 2019 Top Rated Local award for ranking among the top 10 jewelry stores in all of South Dakota!

Here’s just one of their many five-star reviews:

“[I] can’t say enough about the help we received designing an engagement ring. They were always helpful and worked with us to design the perfect piece, always showing us new designs and ideas. We had a very specific look in mind, and they used all their resources to find what we were looking for. They didn’t sacrifice quality and guided us to find our look without sacrificing durability. Thanks to all that helped us!” – Adam N.

Not Your Average Jewelry Store

John Virkus, the manager of Greenberg’s Jewelers, took a few minutes of his time to tell us a little more about this one-of-a-kind jewelry store and its award-winning online reputation.

The first question we had for John was what is it that makes Greenberg’s Jewelers stand out when compared to the many other jewelry stores in South Dakota. Here’s his response:

“We care about our customers. In sales, you either sell something or you care about them. When you sell it to them, you give backup service. When your service is good throughout, people come back generation after generation.”

John went on to tell us how some of the staff at Greenberg’s Jewelers has been there for 21 years, and they’ve helped the children of customers they’ve sold engagement rings to in the past.

We also wanted to know what their mission is at Greenberg’s Jewelers and how they work to make the world a better place. Here’s what John had to say:

“Greenberg’s mission statement is to sell a better product at the same or better price than anybody else out there but more so to make our customers part of our family.”

Building Success Through Customer Service

John attributes Greenberg’s Jewelers’ strong online reputation to his team’s commitment to great customer service.

When we asked John how Greenberg’s Jewelers has gotten their name out there outside of building a powerful online reputation, he told us that their marketing department handles that side of the business, and that the salespeople and management hand out cards and give rewards for referrals.

There are so many business owners looking to build the kind of online reputation Greenberg’s Jewelers has. Here’s John’s expert advice for them:

“Always, always make it about the customer and not the product.”


Congratulations to the team at Greenberg’s Jewelers for being a 2019 Top Rated Local award winner, and thank you so much, John, for taking the time to speak with us!

We highly recommend Greenberg’s Jewelers in Sioux Falls. Visit their website today!

Minnesota’s Top Rated Local® Jewelry Stores Award Winner: Security Jewelers

Top Rated Local® is pleased to announce that Security Jewelers is a 2019 award winner for jewelry stores in Minnesota!

For all of your jewelry needs in Duluth, there’s no better jewelry store to turn to than Security Jewelers.

Security Jewelers has received more than 150 reviews on five verified sites with an average rating of 4.75 stars, earning them a superb Rating Score™ of 97.54 stars and a 2019 Top Rated Local award for ranking among the top 10 jewelry stores in all of Minnesota!

Here’s just one of their many five-star reviews:

“I brought in a pair of sapphire earrings that my husband bought for me 13 years ago. The posts had worn thin, and the backs no longer locked. They fixed them free of charge and paid over $12 to ship them back to me. Thanks! Your customer service has always been great.” – Kathy J.

Not Your Average Jewelry Store

Andrew Genereau, the owner of Security Jewelers, generously gave us a few minutes of his time to tell us about his award-winning business and its incredible online reputation.

The first thing we wanted to know was what it is that sets Security Jewelers apart from their competition in Minnesota. Andrew points to the fact that Security Jewelers is a 94-year-old, family-owned business and told us that most of their staff has been with the company for more than 20 years. That means that their customers are helped by the same people year after year. The sales staff at Security Jewelers are never pushy, and because of this, if their clients walk away, they are much more likely to come back.

We also asked Andrew what their mission is at Security Jewelers and how they work to make the world a better place. He shared with us that their aim for their employees to think that Security Jewelers is the best place to work and to treat every person who walks in the door properly:

“If you do these two things, then you’ll have a great business.”

Andrew went on to tell us that they are a proud supporter of their local community.

Building Success Through Great Service

When we asked Andrew about their secret to such a strong online reputation at Security Jewelers, he told us that their services are their strongest attribute and that they concentrate on greeting people right away and listening intently to what they want.

Outside of building a powerful online reputation, Security Jewelers has gotten their name out there through the radio, billboards, participating in community events and giving to local fundraisers. They know that they sell a product that not everyone needs, so they try to be great community members so that people remember them; they even offer their employees paid volunteer time.

There are so many business owners out there looking to build the kind of online reputation Security Jewelers has. Here’s Andrew’s expert advice for them:

“Talk to your customer and listen to them. Treat your customers as a very important asset, and treat your employees even better.”


Congratulations to the team at Security Jewelers for being a 2019 Top Rated Local award winner, and thank you so much, Andrew, for taking the time to speak with us!

We highly recommend Security Jewelers in Duluth. Visit their website today!

North Carolina’s Top Rated Local® Jewelry Stores Award Winner: Jewelsmith Inc

Top Rated Local® is pleased to announce that Jewelsmith Inc is an award winner for jewelry stores in 2019.

For all of your custom jewelry needs in Durham, look no further than this award-winning company!

Jewelsmith Inc has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.82 stars, earning them an impressive Rating Score™ of 98.24 and a 2019 Top Rated Local award for ranking as one of the top 10 jewelry stores in North Carolina!

Here’s just one of their many five-star reviews:

“[This is an] excellent staff. My partner and I could not be more thrilled about our custom-made engagement rings. [They have] been with us every step of the way and helped us design rings that reflect our aesthetics, values, and budget. I recommend this ‘gem’ of a local business to everyone.” – J.T.

It is because of excellent reviews like this that Jewelsmith Inc is now able to call themselves a Top Rated Local award winner!

Not Your Average Jewelry Store

We were excited to learn all about how Jewelsmith Inc has been able to build such an impressive reputation, so we sat down with the Designer, Delouis Wilson.

The first thing we wanted to know was what it is that makes Jewelsmith Inc stand apart from their local competitors. We learned that they are a full-service, custom design store that believes strongly in providing exceptional customer service.

Building Success Through Customer Service

With 43 years of success behind them, we were excited to learn about some of the ways this business has marketed themselves over the years. They occasionally advertise online via social media platforms. They also do some advertising in local papers. They are most excited about the community service they participate in. As a small local business, they believe it is very important to support their community.

There are many businesses out there that are looking to build as impressive a reputation as Jewelsmith Inc has managed to. We asked if Delouis could share any expert advice with these companies. Here’s what she had to say:

“Great customer service is key.”


Congratulations to Jewelsmith Inc for being a 2019 Top Rated Local award winner, and special thanks to Delouis for taking the time to speak with us!

Mississippi’s Top Rated Local® Jewelry Stores Award Winner: Rae’s Jewelry

Top Rated Local® is pleased to announce that Rae’s Jewelry is an award winner for jewelry stores in 2019.

If you are looking for a hometown jewelry store that will offer one-of-a-kind service and experience, look no further than this award-winning company!

Rae’s Jewelry has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.78 stars, earning them an impressive Rating Score™ of 93.81 and a 2019 Top Rated Local award for ranking as one of the top 10 jewelry stores in Mississippi!

Here’s just one of their many five-star reviews:

“[This is the] best place ever. [They are] your hometown jeweler. I wouldn’t go anywhere else. [I] love this family. They have hooked me up with fine jewelry for years now. If you need a clock or watch fixed, or an engagement ring, or [if] you want something for yourself, this is the place to go.” – J.R.

It is because of excellent reviews like this that Rae’s Jewelry is now able to call themselves a Top Rated Local award winner!

Not Your Average Jewelry Stores

We were excited to learn all about how Rae’s Jewelry has been able to build such an impressive reputation, so we sat down with the President, Pete Creekmore.

The first thing we wanted to know was what it is that makes Rae’s Jewelry stand apart from their local competitors. Pete shared that it is their service that puts them ahead of others. They believe in offering as personalized a service as possible. Pete said:

“We try to be honest and give people something they don’t see in the mall stores.”

Building Success Through Experience

Pete has owned Rae’s Jewelry for the last 19 years, and in that time, they have grown a truly impressive reputation, online and off. We were excited to learn about some of the ways they have marketed themselves over the years. We learned that they have a presence on social media, and that they have invested time into making an excellent website.

There are many businesses out there that are looking to build as impressive a reputation as Rae’s Jewelry has managed to. We asked if Pete could share any expert advice with these companies. Here’s what he had to say:

“Be honest, and do better than you even say you will.”


Congratulations to Rae’s Jewelry for being a 2019 Top Rated Local award winner, and special thanks to Pete for taking the time to speak with us!

South Dakota’s Top Rated Local® Jewelry Stores Award Winner: Faini Designs Jewelry Studio

Top Rated Local® is pleased to announce that Faini Designs Jewelry Studio is a two-time 2019 award winner in South Dakota!

With a wide range of jewelry and services, including custom design and jewelry repair, there’s no better jewelry store to turn to in Sioux Falls than Faini Designs Jewelry Studio.

Faini Designs Jewelry Studio has received dozens of reviews on four verified sites with an average rating of 4.95 stars, earning them a phenomenal Rating Score™ of 97.49 and two 2019 Top Rated Local awards — one for being ranked among the top 100 businesses and one for being ranked the number one jewelry store in all of South Dakota!

Here’s just one of their many five-star reviews:

“When my fiancee and I went in search of an engagement ring, I wasn’t sure what I wanted except for one specific: I did not want a diamond. I wanted an opal. With every other jewelry store we walked into, we quickly left in disappointment and frustration. The moment we said ‘opal,’ their faces dropped, and they showed us the rather limited selection they had of that stone. None of them seemed interested in working with us until we got to Faini’s. They were so friendly and accommodating. [They] didn’t brush us off because we weren’t after a diamond. They worked with us to help us create a one-of-a-kind ring that fits who we are. And when we returned for the wedding bands, they again blew us away with their amazing customer service and willingness to help us find the pieces that fit us.” – Jamie S.

Not Your Average Jewelry Store

Gerard Faini, the owner of Faini Designs Jewelry Studio, generously gave us a few minutes of his time to tell us about his award-winning business and its superb online reputation.

To kick off our conversation, we asked Gerard what it is that sets Faini Designs Jewelry Studio apart from the many other jewelry stores in South Dakota. Here’s his response:

“When you want to give something to someone you love, we make that dream come true for you. We make jewelry that the grandkids want to fight over, jewelry that will last forever.”

We also wanted to know what their mission is at Faini Design Jewelry Studio and how they work to make the world a better place. Gerard shared with us that they provide a community-feel in their store and that all of their customers are friends.

Gerard went on to say:

“We make memories that last a lifetime. Jewelry is a memory.”

Building Success by Being There for Customers’ Needs

Gerard attributes Faini Designs Jewelry Studio’s strong online reputation to their commitment to being there for their customers’ needs and to never treating them like just another sale. Faini Designs Jewelry Studio has been serving Sioux Falls forever, and in all of that time, they’ve remained dedicated to treating their customers like family and to selling because of needs rather than numbers.

Outside of building a powerful online reputation, Faini Designs Jewelry Studio has gotten their name out there through Facebook, billboards and television, as well as by working with children’s charities.

There are so many business owners looking to build the kind of online reputation Faini Designs Jewelry Studio has. Here’s Gerard’s expert advice for them:

“Be honest. Be transparent. Be true to the customer.”


Congratulations to the team at Faini Designs Jewelry Studio for being a 2019 Top Rated Local award winner, and thank you so much, Gerard, for taking the time to speak with us!

We highly recommend Faini Designs Jewelry Studio in Sioux Falls. Visit their website today!

South Dakota’s Top Rated Local® Jewelry Stores Award Winner: The Diamond Room by Spektor

Top Rated Local® is pleased to announce that The Diamond Room by Spektor is a 2019 award winner for jewelry stores in South Dakota!

When it comes to jewelry in Sioux Falls, you won’t find a better option than The Diamond Room by Spektor.

The Diamond Room by Spektor has received almost 100 reviews on four verified sites with an average rating of 4.84 stars, earning them a spectacular Rating Score™ of 96.41 and a 2019 Top Rated Local award for ranking among the top 10 jewelry stores in all of South Dakota!

Here’s just one of their many five-star reviews:

“Twenty years ago, I worked with Alon to create a one-of-a-kind engagement ring for my then-fiancee, now-wife. She truly loved it and was heartbroken when she lost it somewhere in our kitchen. When I reached out to The Diamond Room to assist us in replacing it, they still had the same mold from the original ring and were able to exactly duplicate it! The replacement ring was every bit as beautiful and every bit loved by my wife as the original one. To be able to do this after 20 years truly proves they are best-in-class!” – C.J.

Not Your Average Jewelry Store

In order to learn a little more about this outstanding jewelry store and its incredible online reputation, we took a few minutes to talk with Amanda Lumheim, Marketing Manager at The Diamond Room by Spektor.

The first question we had for Amanda was what makes The Diamond Room by Spektor unique compared to the many other jewelry stores in South Dakota. Amanda told us that their prices are very competitive because they are a diamond wholesaler — especially the prices on their engagement rings.

We also asked Amanda what their mission is at The Diamond Room by Spektor and how they work to make the world a better place. Here’s her response

“We try to do more than sell; we educate our customers on what they are paying for and why.”

Building Success Through Relevancy

Amanda attributes The Diamond Room by Spektor’s strong online reputation to their commitment to always staying relevant in the market. In fact, they’ve just recently redone their website to inspire interest in their customers.

Outside of building a powerful online reputation, The Diamond Room by Spektor has gotten their name out there through Pinterest, Facebook, Instagram, print ads, television ads and participation in external events.

There are so many business owners out there looking to grow their business and build their online reputation. Here’s Amanda’s expert advice for those business owners:

“Be confident and consistent. Show original content. Customers want to see what they are buying and feel confident about their purchase.”


Congratulations to the team at The Diamond Room by Spektor for being a 2019 Top Rated Local award winner, and thank you so much, Amanda, for taking the time to speak with us!

We highly recommend The Diamond Room by Spektor in Sioux Falls. Visit their website today!

Kansas’ Top Rated Local® Jewelry Store Award Winner: Davids Jewelers

Top Rated Local® is pleased to announce that Davids Jewelers is not only the number one jewelry store in Kansas, but one of the top 100 businesses in the state overall!

“Very friendly people and decent prices. They have all the right equipment and pay attention to detail. They can fix just about anything if it can be fixed they CAN do it! Mitzi is the best! Everyone there is extremely helpful and will tell you the truth. Have a question just ask. They have some very pretty clocks and jewelry and so much more. Check them out for all your fancy jewelry needs. They also repair priceless watches. Stop in just to say hello!” -Brook B.

Reviews just like this have helped Davids Jewelers to earn a perfect 100.00 Rating Score™ and 5.00 average star rating on verified sites, making them a 2019 Top Rated Local award winner!

Not Your Average Jewelry Company

Mitzi Elliot, the aptly described “wearer of all hats” at Davids Jewelers, took some time to talk to us about the business’ awesome online reputation.

We first wanted to know how Mitzi and the rest of the team differentiate themselves from other jewelry stores in the area. She told us, “We’re an old time jewelry store that makes and designs jewelry. We do watch repair and customers can design custom jewelry.”

According to Mitzi Elliot, the David Jewelers team is wholeheartedly committed to doing right by their clients. She said, “Our mission is to treat people right. Treat people how you want to be treated. Match the excitement of your customers.”

Building Success Through Word Of Mouth

As for a secret to success, Mitzi believes it can be credited to the business’ longevity. “We’ve been here forever and have generations of customers,” she told us. “We work off of word of mouth a lot.”

The following are Mitzi’s words of wisdom for other businesses that are working on their online reputation:

“Word of mouth is a big thing. Try to keep your customers happy. Even if they shut the door now, they might come back in the future. Be involved in the community.”


Congratulations to the team at Davids Jewelers, and thank you, Mitzi, for taking the time to speak with us!

We highly recommend Davids Jewelers in Kansas. Visit their website today!

Minnesota’s Top Rated Local® Jewelry Stores Award Winner: Paul Hartquist Jeweler

Top Rated Local® is pleased to announce that Paul Hartquist Jeweler is a 2019 award winner!

“I spent the last month with Paul custom-making an engagement ring for my fiancé. He was extremely helpful and knowledgeable, and most importantly, he was prompt as I had a one-month deadline. I would absolutely recommend Paul to anyone looking to make custom jewelry, as mine turned out exactly as I had envisioned it.” -Calvin O.

Thanks to tons of excellent reviews just like this, Paul Hartquist Jeweler has earned a spot among the top 10 jewelers in the entire state of Minnesota, as well as a 98.00 Rating Score™ and a perfect 5.00 average star rating on verified sites.

Not Your Average Jeweler

Paul Hartquist himself took a few minutes to speak with us about his business’ impressive online reputation.

According to Paul, the thing that most sets him apart from other jewelers in the area is his immense dedication to giving his customers the very best. “My prices are better and so is my experience,” he told us. “I’m honest with customers and do my best to make the customer happy. My mission is to work hard and take care of the customer.”

Building Success Through Hard Work and Experience

When we asked Paul about his secret to success, he chalked it all up to hard work and dedication. He told us, “I work very hard. Because of that, I’m able to get most of my business through word of mouth. It has kept me in business for 30 years.”

The following is Paul’s advice to other business owners who are working on boosting, maintaining, or improving their online reputation:

“Work hard, and be honest, even if it hurts.”


Congratulations to the team at Paul Hartquist Jeweler for being a 2019 Top Rated Local award winner, and thank you so much, Paul, for taking the time to speak with us!

We highly recommend Paul Hartquist Jeweler in Minnesota. Visit their website today!

Michigan’s Top Rated Local® Jewelry Stores Award Winner: Massoud Jewelers

Top Rated Local® is pleased to announce that Massoud Jewelers is a 2019 award winner!

A 98.00 Rating Score™, a perfect 5.00 average star rating, and more than 50 phenomenal reviews make Massoud Jewelers one of the top 10 jewelry stores in Michigan! Here’s just one example:

“Massoud Jewelers are exceptional at their jobs. I have a gorgeous wedding ring that was custom made for me. For my 25 anniversary, Michel is making me a mother’s ring; I can’t wait to see the beautiful job he does on this ring. Hopefully, he will post a picture on this Facebook page.”

Not Your Average Jewelry Company

Michel Massoud, co-owner of Massoud Jewelers, took some time to chat with us about his business’ exemplary online reputation.

According to Michel, it’s a wide variety of things that sets Massoud Jewelers apart from other businesses in the area. When we asked what those differences are, he said, “Being the fourth generation in the family – combining old world skills and new technologies — we’re recognized as those of the finest craftsmanship in the jewelry industry. This is not our say, but the testimonies of every jewelry store we provided services to them throughout the years and retail clients as well. So, honest work, low prices, fine quality merchandise, creative designers, patience, informative and welcoming [are what set us apart]. That’s what’s bringing back the customer.”

We were also particularly interested in finding out how the Massoud Jewelers team makes the world a better place. Michel said, “We just keep loving everyone and welcoming them into our place. We’re the place where everything is possible. We never reject anybody.”

Building Success Through Trust

Of course, we couldn’t let Michel go without finding out his secret to success. However, when we asked, he told us that it’s not all that complicated. “Honestly, there’s no secret behind it. I’m not one of those guys who spends too much money on advertising to get the exposure,” he said. “I’d say that 100 percent of any comment on any social media, whether Google, Yelp, Facebook or others are strictly our clients. Out of their own will, they go out there and [write reviews] because of their satisfaction and pleasant experience. We never ask; we never promote; we never put a sign in the store to follow us or like us on anything. That’s the honest truth.”

The following is Michel’s wise advice to other businesses that are working on their online reputation:

“Honesty and delivering what you promise (fine quality and reasonable prices) are the most important thing when seeking reputation in general. Nobody is going to give you their money if they don’t trust in your business. On the other hand, people could walk into a mall, and just because they like an item they’d by it whether it’s priced right or not! Somebody could mark up the jewelry 10 times more and give 70 or 80 percent off, and people are still falling for that kind of stuff. I still believe that a loyal, satisfied and educated consumer is your best advertiser.”


Congratulations to the team at Massoud Jewelers for being a 2019 Top Rated Local award winner, and thank you so much, Michel, for taking the time to speak with us!