New Mexico’s Top Rated Local® Jewelry Stores Award Winner: Harris Jewelers And Gemologists, Casa De Oro Custom Design

Top Rated Local® is pleased to announce that Harris Jewelers And Gemologists, Casa De Oro Custom Design is a 2019 award winner for jewelry stores in New Mexico!

From a wide selection of stunning jewelry to custom-made pieces, Harris Jewelers And Gemologists, Casa De Oro Custom Design has what it takes to meet all of your jewelry needs in Albuquerque.

Jewelers And Gemologists, Casa De Oro Custom Design has received more than 150 reviews on verified sites with an average rating of 4.82 stars, earning them a stellar Rating Score™ of 93.19 and a 2019 Top Rated Local award for ranking among the top 10 jewelry stores in all of New Mexico!

Here’s just one of their many five-star reviews:

“Karen is wonderful. We live in San Francisco and couldn’t find anyone who could/would help us find a wedding band for my vintage engagement ring. We walked into Harris Jewelers, met Karen and all our worries were solved. She and her team did a beautiful job helping me design my own custom platinum ring and also helped my husband figure out what he wanted. Our interaction was perfect, and we’ll be customers for life!” – Stephanie K.

Not Your Average Jewelry Store

Harris Jewelers And Gemologists, Casa De Oro Custom Design is unique in all the universe. There are many things that set Harris Jewelers and Gemologists apart from other jewelry stores, but according to Karen Fitzpatrick, the Vice President, the fact that they can repair almost anything is what truly makes them stand out:

“We can repair almost anything — 18th-century blood-letting tools — things that other jewelers will turn noses up at. We’ve even fixed a fuel injector system for a Corvette!”

We also asked Karen why they do what they do at Harris Jewelers and Gemologists and how they work to make the world a better place. Here’s what she had to say:

“Our challenge is to make or repair something that others have said was impossible. We like to think outside the box, and we don’t turn down our customers.”

Building Success Through Customer Service.

Karen credits Harris Jewelers and Gemologists’ strong online reputation to the next-level customer service they provide day in and day out, as well as to the fact that they treat their customers like family.

Outside of building a powerful online reputation, Harris Jewelers and Gemologists has gotten their name out there through mostly word of mouth. They have done print advertising in the past, but they stopped doing that five years ago.

Clearly, Karen understands a thing or two about how to grow a business and build an online reputation. Here is her expert advice for the many business owners out there working to do the same thing:

“Do the best you can. Show up to work, and solve problems for people. Take care of your clients.”


Congratulations to the team at Harris Jewelers And Gemologists, Casa De Oro Custom Design for being a 2019 Top Rated Local award winner, and thank you so much, Karen, for taking the time to speak with us!

Whether you’re looking for the perfect piece of jewelry or you’d like to design your own, we highly recommend Harris Jewelers And Gemologists, Casa De Oro Custom Design in Albuquerque. Visit their website today!

Alabama’s Top Rated Local® Jewelry Stores Award Winner: Hobbs Jewelers

Top Rated Local® is pleased to announce that Hobbs Jewelers is a 2019 award winner for jewelry stores in Alabama!

From engagement rings to jewelry appraisals and repairs, Hobbs Jewelers has all of your jewelry needs covered in Athens.

Hobbs Jewelers has received dozens of reviews with an average rating of 4.90 stars, earning them a phenomenal Rating Score™ of 93.01 and a 2019 Top Rated Local award for ranking among the top 10 jewelry stores in all of Alabama!

Here’s just one of their many five-star reviews:

“Hobbs Jewelry has great inventory and prices, but I choose to shop there because of the people. When you walk in the door, you will be greeted with a friendly smile by good, trustworthy people. It’s always a great shopping experience at Hobbs.” – Margaret J.

Not Your Average Jewelry Store

There are so many things that set Hobbs Jewelers apart. For one, they have the largest selection of bridal jewelry in the entire state. Another thing that sets them apart is that, once a customer buys from them, the team at Hobbs considers that customer to be a part of the family and will remember them and their special occasions for years to come.

We sat down with Anna, the store manager at Hobbs Jewelers, to find out why they do what they do and how they work to make the world a better place. Here’s what she had to say:

“We love our community and the people in the community, and we give back to our community. Nothing is better than seeing generations of families coming back for help with their purchase.”

Building Success Through Customer Experience

Anna credits Hobbs Jewelers’ strong online reputation to their commitment to providing the best experience possible for their customers. When they treat their customers with extra special care, they find that they get good feedback from them in return.

Outside of building a powerful online reputation, Hobbs Jewelers has grown by staying up to date on industry training and staying ahead of what’s up and coming.

“We really focus on keeping up with the times and pioneering the changes in the industry.”

We asked Anna what advice she has for the many business owners out there looking to grow their business and build their online reputation. Here are the words of wisdom she wanted to pass on:

“Don’t be afraid to hire somebody to help you with [your online reputation]…Don’t be afraid to make it your own and be great.”


Congratulations to the team at Hobbs Jewelers for being a 2019 Top Rated Local award winner, and thank you so much, Anna, for taking the time to speak with us!

Whether you’re shopping for jewelry or are looking for jewelry services, we highly recommend checking out Hobbs Jewelers. Visit their website today!

Virginia’s Top Rated Local® Jewelry Store Award Winner: Carreras Jewelers

Top Rated Local® is pleased to announce that Carreras Jewelers is one of the top five jewelry stores in Virginia for 2019!

“Couldn’t be happier. Mark took one look at my ring and suggested a repair no other jeweler had suggested. I went to discuss disassembling the stones for earrings because I had been previously told by another store the ring was beyond repair. I am now able to properly enjoy my beautiful ring every day and I am so grateful!” -Elizabeth H.

“I was so happy with my experience at Carreras! I wanted to create something unique for my fiancée, and Presley helped me find and custom-order a perfect engagement band that fit my rather detailed specifications. They had no issues at all in working with the lab-grown stone I brought in for the ring, which is something I’d heard some jewelers take issue with for various reasons. They did a wonderful job setting the stone, and the ring turned out beautifully!” -Martin L.

“Best jewelry retailer in Richmond, hands down. Not only is their inventory extremely unique, custom and personal, but their staff truly cares and treats their clients like family. You get what you pay for and Carreras provides value unlike any jeweler I’ve ever experienced.” -Jason S.

These and more than 100 other reviews have given Carreras Jewelers a 97.88 Rating Score™ and a 4.79 average rating, and made them a 2019 Top Rated Local award winner!

Not Your Average Jewelry Company

Mary Leipertz, the marketing manager at Carreras Jewelers, took some time to speak with us about the business’ impressive online reputation.

“The service provided and our estate jewelry collection are big differentiating factors which make Carreras a great store to do business with,” she said, when asked what sets Carreras Jewelers apart from other jewelers in Virginia. “We have two buyers on-site who work with the public and private dealers across the country to ensure we have unique pieces to offer our customers. We’re also members of the GIA and AGS.”

Building Success With A Community of Enthusiastic Clients

As the marketing manager at a company with a phenomenal online reputation, Mary has quite a bit of knowledge to share with other businesses that want to build and maintain a good online reputation. Here’s her best advice for those businesses:

“Reviews and reputation are everything. Clients want to shop somewhere they can trust, especially for a luxury item such as jewelry. Clients sharing their experiences online after shopping with us helps paint the picture for other customers who are exploring options when shopping for jewelry.”


Thank you for speaking with us, Mary! Congratulations to the team at Carreras Jewelers for being a 2019 Top Rated Local award winner!

Virginia’s Top Rated Local® Jewelry Stores Award Winner: Ketterman’s Jewelers

Top Rated Local® is pleased to announce that Ketterman’s Jewelers is a 2019 award winner for jewelry stores in Virginia!

Whether you’re looking for that perfect piece of jewelry or you need a service, like a repair or engraving, look no further than Ketterman’s Jewelers in Leesburg.

Ketterman’s Jewelers has received almost 300 reviews from six verified sites with an average rating of 4.73 stars, earning them a dazzling Rating Score™ of 97.27 and a 2019 Top Rated Local award for ranking among the top 10 jewelry stores in all of Virginia!

Here’s just one of their many five-star reviews:

“Thank you so much for such wonderful service and the PERFECT engagement ring! I felt no pressure and eventually picked the perfect diamond and setting. The final product was more than I could have ever hoped it to be. Thank you again for everything. I will send everyone I know your way.” – Ryan D.

Not Your Average Jewelry Store

Ketterman’s Jewelers is a family-owned and -operated jewelry store, and according to Richi, the co-owner, it’s the people who work there and the family atmosphere they’ve created that truly makes them stand out.

Their staff consists of people who were previously their friends or their customers, and once they join the team, they’re a part of the family. Being a part of the family means that each staff member genuinely cares about their customers, as well as their fellow employees.

We asked Richi why they do what they do at Ketterman’s Jewelers and how they work to make the world a better place. Here’s what she had to say:

“[My] parents started the company as a greeting card company and noticed how much that made people happy. Then, our grandfather sold a diamond and saw how much THAT made people happy. God has continued to bless us, so we can continue to be a blessing.”

Building Success Through Relationships and Asking for Reviews

Richi credits the store’s strong online reputation to the relationships and friendships they’ve developed with their awesome customers, as well as to their point of sale system, which automatically pushes out a message asking the customer to leave a review.

Outside of building a powerful online reputation, Ketterman’s Jewelers has tried many different things to grow the business; however, word of mouth has been their strongest source of growth. They’ve also recently started doing some social media marketing internally, and it’s working well so far.

Another way they get their name out there is by giving back to their community. They participate in “First Fruits,” a program where they donate 10 percent of the revenue from the first business day of every month to an organization.

We asked Richi what advice she has for the many other business owners out there looking to grow their business and build their online reputation. Here are the simple yet powerful words of wisdom she shared with us:

“Ask your customers for reviews!”


Congratulations to the team at Ketterman’s Jewelers or being a 2019 Top Rated Local award winner, and thank you so much, Richi, for taking the time to speak with us!

Whether you’re looking for an engagement ring or jewelry repair, we highly recommend turning to the experts at Ketterman’s Jewelers in Leesburg. Visit their website today!

Oregon’s Top Rated Local® Jewelry Stores Award Winner: Treml’s Jewelry

Top Rated Local® is pleased to announce that Treml’s Jewelry is a 2018 award winner for jewelry stores in Oregon!

Whether you’re looking for the perfect engagement ring for that special someone or you are in need of expert jewelry repair, Treml’s Jewelry in Lebanon has you covered.

Treml’s Jewelry has received dozens of reviews from four verified sites with an average rating of 4.86 stars, earning them a stand-out Rating Score™ of 96.63 and a 2018 Top Rated Local award for ranking among the top 10 jewelry stores in all of Oregon!

Here’s just one of their many five-star reviews:

“Best service! Above and beyond what we could’ve even hoped for! They made sure my fiancé got exactly what he wanted for his wedding band and repaired all our pieces we brought in, too, and all in a timely manner. Thank you for making this part of our wedding planning super easy and fun!” – Melissa T

Not Your Average Jewelry Store

Treml’s Jewelry is a local, family-owned, full-service jewelry store. No matter what a customer comes in for, the team at Treml’s Jewelry will bend over backwards to earn their satisfaction and a good review.

We sat down with Jim Treml, the owner of Treml’s Jewelry, to find out why they do what they do and how they work to make the world a better place.

He shared with us with us that they do what they do to earn their customers’ satisfaction each and every day. And they make the world a better place by giving support to the Boys & Girls Club. They also run donation drives.

Building Success by Putting Customers First

Jim credits his business’ strong online reputation to his team’s customers-first, family-driven approach to service.

Outside of building a powerful online reputation, Jim has gotten the word out about Treml’s Jewelry through social media campaigns and his website.

We asked Jim what advice he has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom he shared with us:

“Always be willing to ask for help!”


Congratulations to the team at Treml’s Jewelry for being a 2018 Top Rated Local award winner, and thank you so much, Jim, for taking the time to speak with us!!

For all of your jewelry needs in Lebanon, we highly recommend visiting the talented team at Treml’s Jewelry! Visit their website today.

Alabama’s Top Rated Local® Jewelry Store Award Winner: Griffins Jewelers

Top Rated Local® is pleased to announce that Griffins Jewelers is a 2019 award winner!

With a 95.00 Rating Score™ and a perfect five-star average rating, Griffins Jewelers has landed a spot among the top five jewelers in the entire state of Alabama. Here are just three of the reviews that got them here:

“I am so glad I chose Griffins Jewelers to purchase my diamond. The staff was incredibly knowledgeable, helpful, and friendly. There was no pressure to purchase the ring. Griffins Jewelers wanted me to be happy and pleased with my selection. I have a ring that I love to show off, and I feel I have made new friends with the people at Griffins Jewelers. Do yourself a favor and go to Griffins Jewelers and see what they have for you.” -Emilie J.

“Griffins Jewelers is a great place to shop. It’s like visiting family. Locally owned and always willing to help. If you have a specific need they can get it. Remember, for your Jewelry needs, shop a Griffins Jewelers today. I love the Pell City store. Love all the employees, but I am partial to Stephanie and Michael. [They are] great people. Give them a try, [and you] will not be disappointed!” -Cindy M.

“I’ve had the opportunity to use Griffins Jewelers in Pell City, AL a number of times since moving here nearly three years ago. I have always been impressed with their selection and prices. But I have been most impressed with the professionalism of the staff. I am also pleased that they are members of the American Gem Society. I plan to do business here for many more years to come.” -Barbara M.

A One-of-a-Kind Jeweler’s Secret to a Strong Online Reputation

We spoke with Griffins Jewelers partner and co-owner, Michael Abernathy, about his business’ stellar online reputation.

First things first, we wanted to know what he believed to be Griffins Jewelers’ secret to success. He said, “[It’s] how we treat our customers. We always talk about how, if you don’t sell someone and just help them with want they want, and go out of your way to be a helpful neighbor, they will have a great experience and buy from us. We want to leave people with a lasting impression of a very easy and helpful sales process so they tell all of your friends, ‘Hey, you need an engagement ring — you’ve got to go talk to Michael at Griffins Jeweler.’”

Making the World a Better Place By Making Memories

The Griffins Jewelers team is wholeheartedly dedicated to making sure their clients’ experience is the best it can possibly be. “We help our customers create special memories that will last a lifetime. We work to create long-term relationships that span generations. We genuinely care about our customers.”


Thank you for speaking with us, Michael! Congratulations to the team at Griffins Jewelers for being a 2019 Top Rated Local award winner!

Oregon’s Top Rated Local® Jewelry Store Award Winner: Klein Jewelers

Top Rated Local® is pleased to announce that Klein Jewelers is a 2018 award winner!

“It became apparent in the past few days that the battery on my watch was probably dying. I stopped by here and the dude told me the pricing info, asked if that’d be okay, and I agreed. He took the watch back, verified that its a battery problem with low voltage, replaced it, and I paid. The watch seems back to normal, hurray! Super straightforward, and I would not hesitate to get your watch battery replaced here. If I have other issues with my watch, or have jewelry needs, I certainly expect to return to Klein Jewelers.” -Tom M.

“Great jewelers! I took a ring here to be resized. They had great prices, great customer service, and a fast turnaround time. Happy to have small local businesses like this one around still to support! I’ll definitely return to them for any future jewelry-repair needs.” -Lindsey S.

“This is the best jeweler in Portland. They are fair, reasonable and friendly and quick. They replace all watch batteries for less than anyone else and can repair jewelry expertly. If they can’t do it, they are honest about it or offer you options. They also have a nice showroom. I encourage everyone to support them with jewelry issues large and small.” -Cindy W.

A One-of-a-Kind Jeweler’s Secret to a Strong Online Reputation

We spoke with Kathy Hellwege, the owner of Klein Jewelers, about her business’ terrific online reputation.

Of course, one of the first things we wanted to know was what Kathy believes to be the Klein jewelers secret to success. “I’d say it would have to be our longevity. We’ve been in business for 92 years,” she said. “It’s our customer service that intrigues just about every person that walks in the door.”

Making the World a Better Place By Exceeding Expectations

Kathy and her team take pride in providing a “We’re a family-owned business. I grew up doing this and it’s a natural part of my life. Our customer service, our repair services, our designs, everything we do is to exceed expectations.”

Kathy has quite a bit of wisdom to pass on to other business owners looking to improve their online reputation. Here’s what she had to say:

“Businesses need to concentrate on customer service. This seems to be lacking in a lot of modern industries these days.”


Thanks for speaking with us, Kathy! Congratulations to the team at Klein Jewelers for being a 2018 Top Rated Local award winner!

Texas’ Top Rated Local® Jewelry Stores Award Winner: Amber’s Designs

Top Rated Local® is pleased to announce that Amber’s Designs is a 2018 award winner for jewelry stores in Texas!

Whether you’re looking for the perfect engagement ring, a great piece of custom jewelry or expert services, like jewelry repair and appraisal, look no further than Amber’s Designs in Katy.

Amber’s Designs has earned hundreds of online reviews with an average rating of 4.89 stars, a dazzling Rating Score™ of 98.88 and a 2018 Top Rated Local award for being ranked among the top 10 jewelry stores in all of Texas!

Here’s just one of their many five-star reviews:

“I went into Amber’s Design to pick up a birthday gift for my niece. I found a beautiful pair of earrings. The staff was great. Everyone was knowledgeable, friendly and kind. It was busy in the store with last-minute Christmas shoppers, but as always, Amber took time to give a personal hello and wish me a Merry Christmas. Amber’s Design is a gem of a store in Katy, Texas.” – Lynette P

A One-a-Kind Jewelry Store’s Secret to a Strong Online Reputation

We sat down with Amber herself to learn about her secret to building such a strong online reputation for her company. She told us that they utilize Podium, an app that helps them gather reviews. She also takes advantage of her store’s POS system to get reviews, and they send emails or texts to customers asking for a review after they leave her store.

In addition to making it a point to always ask for reviews, Amber credits her store’s success to the superb customer service they provide, as well as the prices they offer, which are especially good considering how talented a jeweler Amber is.

Making the World a Better Place By Exceeding Dreams and Expectations

When we asked Amber why they do what they do at Amber’s Designs and how they work to make the world a better place, she shared her company’s mission statement with us:

“Our mission is to design and create jewelry with exceptional quality, value and service that exceeds our clients’ dreams and expectations.”

Amber’s Designs is not like other jewelry stores, which are generally just merchants who sell stuff made by manufacturers. Amber’s Designs is a bench jewelry store, which means that they actually make their own jewelry from the ground up, and they travel the world to find the stunning gems they use for their custom creations. And they’ve been doing so for 17 years now.

We asked Amber what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Keep persevering, keep regular hours, be consistent in your quality and be good to your staff.”


Congratulations to the team at Amber’s Designs for being a 2018 Top Rated Local award winner, and thank you so much, Amber, for taking the time to speak with us!

If you want jewelry that goes above and beyond the cookie-cutter pieces you find at most jewelry stores, we highly recommend shopping at Amber’s Designs in Katy. Visit their website today!

Oregon’s Top Rated Local® Jewelry Store Award Winner: Art Fx

Top Rated Local® is pleased to announce that Art Fx is a 2018 award winner!

“My engagement ring needed some work. When I went to pick it up, it was so perfect it brought tears to my eyes. Suddenly, it seemed like I was 27 again and newly engaged. They have also made other beautiful pieces for me. I appreciate how they are able to visualize and then beautifully bring the piece to life.” -Barbara M.

“We stopped in here while visiting Ashland and I fell head over heels in love with a beautiful ring (and many other things). They have a wonderful selection of styles and price ranges and lots of great designs to choose from. I got my ring and was leaving the next day, so they were able to resize it for me that afternoon. Very professional and knowledgeable.,and I thought prices were reasonable for the quality.” -Jan B.

“I am so grateful I found [Art Fx]. My husband lost his wedding band and was devastated. I shared a few pictures with [the employee we worked with] and he was able to create an identical and even improved version of the ring. We are thrilled by the custom piece he created for us. I highly recommend Art Fx for beautiful custom jewelry.” -Kathryn F.

These are just a few of the terrific reviews Art Fx has received that have contributed to their five-star average ratings and 97.00 Rating Score™ on Top Rated Local, making them one of the top 10 jewelry stores in Oregon!

Not Your Average Jewelry Company

Manager, Jeremy Foreman, took some time to discuss Art Fx’s enviable online reputation.

It goes without saying that any award-winning company has made quite the impression. If you ask Jeremy what sets Art Fx apart from the other jewelry companies in the area, he’ll say, “It comes back to the personal process and making everything onsite. We are interested in being profitable but not in making a ton of money on every sale. Number one is to make things enjoyable for employees and customers. No one at Art Fx is a salesperson — just craftspeople with the task of selling jewelry.”

Building Success Through

So, what’s the Art Fx secret to an awesome online reputation? “We always follow up and make sure customers are completely satisfied with their experience. We also make the whole process as personable as possible: When you come in to have us create jewelry, the person you speak to about what you want will also be the person making the piece. You will work with this craftsperson throughout the whole process to ensure we can create the customer’s vision.”

As the manager of an award-winning business, Jeremy has a ton of wisdom to pass on. “It’s important to ask your clients for feedback – whether they had a good one or a bad one it is worth asking. When a customer comes in they are asking for the business to do stuff for them, It’s only fair that the business can ask for feedback that makes the process and experience better.”


Thank you for taking the time to speak with us, Jeremy! Congratulations to the team at Art Fx for being a 2018 Top Rated Local award winner!

For gorgeous, unique pieces in Ashland, Oregon, we highly recommend Art Fx.

Washington’s Top Rated Local® Jewelry Stores Award Winner: Frederick’s Jewelry

Top Rated Local® is pleased to announce that Frederick’s Jewelry is a 2018 award winner for jewelry stores in Washington!

Whether you’re looking for custom-designed jewelry or expert jewelry repair in Moses Lake, look no further than Frederick’s Jewelry.

Frederick’s Jewelry has earned dozens of online reviews with an average rating of 4.73 stars, an incredible Rating Score™ of 95.35 and a 2018 Top Rated Local award for being ranked among the top 10 jewelry stores in all of Washington!

Here’s just one of the many five-star reviews they’ve received from their happy customers:

“I’ve been to quite a few places in Grant County, checking things out, asking about prices and what they could do, etc. The service has never been bad but it’s not the service you get from Nick and Marty! One hundred percent, Nick and his mother, Marty, are the nicest, most down-to-earth people who will work with you and try to make anything you have envisioned possible. Only place I’ll ever go!” – Tyler S

Not Your Average Jewelry Store

Frederick’s Jewelry has been around for 65 years now, and Marty Utsunomiya is a second-generation owner. Marty’s son, Nick Criscuolo, is a goldsmith and gemologist, and he is able to craft and design custom jewelry for their clients.

At Frederick’s Jewelry, they constantly change their offerings so that they always have something special to offer their clients. They can also restore any piece to make it look new again!

We asked Marty why she does what she does at Frederick’s Jewelry. Here’s what she had to say:

“My dad was a watch and clock maker. He could repair almost anything! My mother was the person who decided to put jewelry into the shop. I’ve carried the family tradition on for 45 years, and Nick joined us 10 years ago to continue growing the family business.”

Building Success Through Word of Mouth

The great customer service they provide at Frederick’s Jewelry, as well as their 65 years of experience, has made word of mouth a huge growth factor for the company.

“We’ve had several generations of families that continue to send their kids and grandkids to us for their jewelry.”

Nick reaches out to their clients to ask for reviews, and he handles the company’s online presence.

We asked Marty what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Good customer relationships are the number one thing. Make sure you have unique offerings, and follow through with whatever you say you can do!”


Congratulations to the team at Frederick’s Jewelry for being a 2018 Top Rated Local award winner, and thank you so much, Marty, for taking the time to speak with us!

At Frederick’s Jewelry, they offer excellent, personal service. Give them a chance by stopping by their shop and looking around today or by visiting their website to learn more!