Top Rated Local® is pleased to announce that Frederick’s Jewelry is a 2018 award winner for jewelry stores in Washington!
Whether you’re looking for custom-designed jewelry or expert jewelry repair in Moses Lake, look no further than Frederick’s Jewelry.
Frederick’s Jewelry has earned dozens of online reviews with an average rating of 4.73 stars, an incredible Rating Score™ of 95.35 and a 2018 Top Rated Local award for being ranked among the top 10 jewelry stores in all of Washington!
Here’s just one of the many five-star reviews they’ve received from their happy customers:
“I’ve been to quite a few places in Grant County, checking things out, asking about prices and what they could do, etc. The service has never been bad but it’s not the service you get from Nick and Marty! One hundred percent, Nick and his mother, Marty, are the nicest, most down-to-earth people who will work with you and try to make anything you have envisioned possible. Only place I’ll ever go!” – Tyler S
Not Your Average Jewelry Store
Frederick’s Jewelry has been around for 65 years now, and Marty Utsunomiya is a second-generation owner. Marty’s son, Nick Criscuolo, is a goldsmith and gemologist, and he is able to craft and design custom jewelry for their clients.
At Frederick’s Jewelry, they constantly change their offerings so that they always have something special to offer their clients. They can also restore any piece to make it look new again!
We asked Marty why she does what she does at Frederick’s Jewelry. Here’s what she had to say:
“My dad was a watch and clock maker. He could repair almost anything! My mother was the person who decided to put jewelry into the shop. I’ve carried the family tradition on for 45 years, and Nick joined us 10 years ago to continue growing the family business.”
Building Success Through Word of Mouth
The great customer service they provide at Frederick’s Jewelry, as well as their 65 years of experience, has made word of mouth a huge growth factor for the company.
“We’ve had several generations of families that continue to send their kids and grandkids to us for their jewelry.”
Nick reaches out to their clients to ask for reviews, and he handles the company’s online presence.
We asked Marty what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:
“Good customer relationships are the number one thing. Make sure you have unique offerings, and follow through with whatever you say you can do!”
Congratulations to the team at Frederick’s Jewelry for being a 2018 Top Rated Local award winner, and thank you so much, Marty, for taking the time to speak with us!
At Frederick’s Jewelry, they offer excellent, personal service. Give them a chance by stopping by their shop and looking around today or by visiting their website to learn more!