Arkansas’ Top Rated Local® Locksmiths Award Winner: Jonesboro Lock & Key

Top Rated Local® is pleased to announce that Jonesboro Lock & Key is a 2019 award winner for locksmiths in Arkansas!

When you’re locked out and you need prompt, professional service, you need Jonesboro Lock & Key.

Jonesboro Lock & Key has received dozens of reviews with an average rating of 5.00 stars, earning them a tremendous Rating Score™ of 92.00 and a 2019 Top Rated Local award for ranking among the top 10 locksmiths in all of Arkansas!

Here’s just one of their many five-star reviews:

“I locked myself out of my car at the car wash while I was vacuuming my car, like a goofball (so embarrassing), might I add. I called Jonesboro Lock & Key to come save me, and the locksmith was there in no time. [They have] excellent customer service and [are] very, very friendly!” – Lisa G.

Not Your Average Locksmith

We wanted to learn all about Jonesboro Lock & Key and their fantastic online reputation, so we took a few minutes to talk with the owner, Justin Mackey.

The first question we had for Justin was what is it that sets Jonesboro Lock & Key apart from their competition in Arkansas. Here’s his response:

“I am the REAL 24-hour Locksmith. I am always working; I always answer my phone no matter what time it is. I am 24/7; I work every major holiday. What makes me different is that I am always available to do the work, and I always make time when I say I will.”

We also asked Justin why he does what he does at Jonesboro Lock & Key. Here’s what he had to say:

“I got into this business originally right out of high school after watching my father work in this business for years. I have been doing it for so long that I’m well known, and I’ve built a lot of relationships. I am in this business to grow bigger and get as much business as I can. I truly enjoy my job. It’s the only job I’ve ever had, and it’s still great.”

Building Success by Doing the Job Well

Justin attributes Jonesboro Lock & Key’s strong online reputation to his commitment to doing the job well and getting along with his customers:

“I’ve focused a lot of time and energy on building a reputation both in the industry and on Google. Basically, I do my job well and get along with my customers.”

When we asked Justin how Jonesboro Lock & Key has gotten its name out there outside of building a powerful online reputation, he said:

“I just recently ordered a machine to program keys! I am always looking to grow, and equipment is important. This industry is a little different in that you are regularly going to your customers instead of the other way around, so for growth, the focus is on machinery and capability. I work a lot on learning more to offer more services.”

As the owner of an award-winning business, Justin has a lot of knowledge when it comes to growing a business and building an online reputation. Here’s his advice for the many other business owners out there:

“Work hard at it, and continue to work hard every day. It’s hard to get through things. If you start a business and you stay at it and press on and do your job right, it will all come around. Focus on treating your customers right.”


Congratulations to the team at Jonesboro Lock & Key for being a 2019 Top Rated Local award winner, and thank you so much, Justin, for taking the time to speak with us!

We highly recommend Jonesboro Lock & Key. Visit their Facebook page today!