New Mexico’s Top Rated Local® Locksmiths Award Winner: The Lock Shop

Top Rated Local® is pleased to announce that The Lock Shop is a 2019 award winner for locksmiths in New Mexico!

From roadside emergencies to keyless entry and key replacement, The Lock Shop in Albuquerque is there for you when you need them.

The Lock Shop has received hundreds of reviews on three verified sites with an average rating of 4.78 stars, earning them a fantastic Rating Score™ of 93.81 and a 2019 Top Rated Local award for ranking among the top 10 locksmiths in all of New Mexico!

Here’s just one of their many five-star reviews:

“My son’s keys were stolen, and The Lock Shop was awesome! [They] had the house and car completely rekeyed the next day. The price was reasonable, and the work is professional. Thanks, The Lock Shop.” – Bonnie D.

Not Your Average Locksmith

We took a few minutes to talk with Leon, the owner of The Lock Shop in Albuquerque, to learn a little bit more about the business and how they managed to build such an impressive online reputation.

The first thing we wanted to know was what sets The Lock Shop apart from the many other locksmiths in New Mexico. Here’s what Leon had to say:

“We’re licensed, bonded and certified, and if we say we’ll do something, we’ll do it. We know how to handle any lock and are trusted by people whose security is their top priority.”

We also asked Leon what their mission is at The Lock Shop and how they work to make the world a better place. Here’s his response:

“We’re here to provide good customer service without making people wait. When someone calls us, they need us as soon as possible. We do our best to respect that and take care of them in a timely manner.”

Building Success by Taking Care of Customers

Leon credits The Lock Shop’s strong online reputation to his team’s commitment to always taking great care of their customers.

Outside of building a powerful online reputation, The Lock Shop has grown through longevity — they’ve been in business for 20 years now — by working with Google, Angie’s List and Yelp and by handing out business cards and keychains after every job. However, word of mouth is their largest driver of growth, and the team at The Lock Shop does whatever they can to earn new business.

There are so many other business owners out there looking to grow their business and build their online reputation. Here’s Leon’s expert advice for those business owners:

“Respond to reviews, and try to get reviews. Also, hire a good SEO company to get you on the top of Google.”


Congratulations to the team at The Lock Shop for being a 2019 Top Rated Local award winner, and thank you so much, Leon, for taking the time to speak with us!

For everything from lockouts to rekeying, we highly recommend The Lock Shop in Albuquerque. Visit their website today!

Alabama’s Top Rated Local® Locksmith Award Winner: Locktec

Top Rated Local® is pleased to announce that Locktec is a 2019 award winner!

“I would like to recommend this service to anybody in the area that needs a locksmith. They came out to me and less than 30 minutes I had my new key. The service is professional and was recommended by my car dealership. I’ll be recommending them to my friends.” -Daniel N.

That’s just one of the many positive reviews that helped Locktec earn an 88.92 Rating Score™, a 4.29 average star rating, and a spot among the top 10 locksmiths in the entire state of Alabama!

Not Your Average Locksmith

Mark Wiegmann, the owner of Locktec, spoke with our team about the business’ excellent online reputation.

Mark told us that the difference between his business and other locksmiths in the area comes down to the high level of service they provide to their clients. “I think it’s more of a family approach. We’re a small company and growing. The faces that are here have been here with me for a long time. About 60-percent have been with me 10 years or more. The customer enjoys seeing the same familiar face to help with their security needs… there’s a personal relationship there, because our guys took the time to build that rapport. We also offer insurance and benefits to keep good employees here and take care of them, and in return they take good care of the customer…” he said. “Our techs will even know how many family members are in the home including pets and we’ll ask if everyone with the customer is safe and sound. We’re then able to identify which entry point was opened or even accidentally left open by the kid. Our customers respond all the time with how pleased they are with our quick response and caring to their safety. Everyone just wants that warm fuzzy feeling when they go to bed at night that somebody has your back.”

Building Success Through Customer Service

As an award-winning business owner that is no stranger to success, Mark knows what it takes to run a business in a way that makes people want to leave good reviews. Here’s his advice to other businesses that want to build up an awesome online reputation:

“It’s getting harder and harder to start a new business. I’ve seen people try it and each year I see less and less family-owned businesses because of the expense and trying to keep up . But it can be done. And that way is to focus on customer service, treat your employees fairly and make sure everybody’s needs are kept. Everyone wants to make a little money, have family time and come to work each day ready to be successful and know that if they have to work that day be glad to work where you do!”


Congratulations to the team at Locktec for being a 2019 Top Rated Local award winner, and thank you so much, Mark, for taking the time to speak with us!

Virginia’s Top Rated Local® Locksmiths Award Winner: Area Safe & Lock Services

Top Rated Local® is pleased to announce that Area Safe & Lock Services is a 2019 award winner for locksmiths in Virginia!

Whether you’ve been locked out or your home or office needs to be rekeyed, there’s no better locksmith to turn to than Area Safe & Lock Services in Alexandria.

Area Safe & Lock Services has received dozens of reviews on three verified sites with an average rating of 4.68 stars, earning them a spectacular Rating Score™ of 92.83 and a 2019 Top Rated Local award for ranking among the top 10 locksmiths in all of Virginia!

Here’s just one of their many five-star reviews:

“These guys were great. I called a couple of local places for price quotes on new lock service, and I got the best first impression from Area Safe & Lock; they seemed professional and courteous right from the start. The crew arrived on time, did a great job and were really nice. Highly recommended!” – Matt K.

Not Your Average Locksmith

Area Safe & Lock is a small, family-owned business operated by faith leadership. They have compassion for people, and since they are small, it gives them the ability to focus on their customers’ needs more than the big box stores.

At Area Safe & Lock, they understand that customer service is the heartbeat of any business, so they make it a point to always answer the phone and help their customers reach their goals.

We sat down with John Hardy, the President of Area Safe & Lock, to learn what sets them apart from other locksmiths in Virginia. We asked him to tell us what he would say to someone about why they should choose Area Safe & Lock Services. Here’s what he had to say:

“Honestly, our employees are willing to hear out the customer and help them with their lock problems on the phone, even if we don’t get a service call out of it. I would tell them to look at our online reviews. Then I would mention the fact that we have been open for almost 50 years and that our service techs all have at least five to 25 years of experience, and that we are licensed and insured. I would explain that we are very fair in our pricing, and we stand behind our work. What I also think makes ASL different is the ability to adjust to various situations, i.e. pricing, times to do the work, etc. I would also mention the fact that we treat each customer with the same respect across the board, whether it’s a new customer or a long-time, loyal customer. Also, [I would mention] the fact that we get jobs completed in a timely manner, either same day or next day. And lastly, I would ask them to comparison shop and see how we stack up against the competition.”

We also asked John why they do what they do at Area Safe & Lock and how they work to make the world a better place. Here’s his response:

“The ASL mission is to keep customers satisfied for life. We want that customer to call us any time they have a security need…”

Building Success Through Reviews and by Treating Employees Like Family.

John credits Area Safe & Lock Services’ strong online reputation to all of the amazing reviews they’ve received from their clients:

“I believe the secret to a strong online reputation is the reviews. I think, as the years pass and the younger generation joins the service industry, they are more inclined to look at a company’s reviews because that’s how they have been trained.”

Area Safe & Lock Services has a great reputation, both online and offline, and John says that treating his employees like family has been a big part of that:

“Our employees are our best reputation builders. I treat my employees like family, so I’m able to maintain stability for my customers, which is a great thing in the business of security. “

There are so many other business owners out there working on building their online reputation and growing their business. Here’s John’s expert advice for those business owners:

“Always keep learning. Keep the passion that made you choose this type of business for the entire length of your career. Also, listen to your customers without interrupting them, and have their best interest in mind when helping them in their security needs. Listen to your employees, always be willing to lend a hand to help them. This goes a long way to keeping employees happy and showing up for work.”


Congratulations to the team at Area Safe & Lock Services for being a 2019 Top Rated Local award winner, and thank you so much, John, for taking the time to speak with us!

If you find yourself in need of a locksmith in Alexandria, we highly recommend choosing Area Safe & Lock Services. Visit their website today!

Virginia’s Top Rated Local® Locksmiths Award Winner: Arlington Lock, Inc.

Top Rated Local® is pleased to announce that Arlington Lock, Inc. is a 2019 award winner for locksmiths in Virginia!

Whether you’ve been locked out of your vehicle or your new home needs to be rekeyed, there’s one locksmith in Northern Virginia that stands above the rest — Arlington Lock, Inc.

Arlington Lock, Inc. has received dozens of reviews on three verified sites with an average rating of 4.70 stars, earning them a stupendous Rating Score™ of 93.03 and a 2019 Top Rated Local award for ranking among the top 10 locksmiths in all of Virginia!

Here’s just one of their many five-star reviews:

“Had these guys out to rekey all of our locks when we moved into our new home. The guy was quick, extremely professional and fair-priced. He even helped to unstick a lock he wasn’t replacing for free for us. We used to have to pull on the door really hard to get the deadbolt locked or undone — he worked his magic, and it’s a breeze to unlock and lock now. Will definitely come back for any of our locksmith needs in the future!” – S. D.

Not Your Average Locksmith

Arlington Lock is a small, family-owned business, giving them the ability to pay more attention to each and every customer than the big companies. The fact that they’re small also means that issues or problems are sent directly to Charles Barton, the owner, rather than getting rung up the flagpole through multiple people.

We sat down with Charles to learn why he does what he does. Here’s what he had to say:

“My dad started the business and passed it onto me. I enjoy helping people.”

Building Success by Hiring the Right Technicians

Charles credits Arlington Lock’s strong online reputation to his commitment to hiring the right technicians:

“It starts with our technicians, who do the job right the first time and at a reasonable price. We don’t solicit reviews; people leave them on their own.”

Outside of building a powerful online reputation, Arlington Lock has gotten their name out there through their website and Yelp, but word of mouth has been the main source of growth for the business. In fact, they’ve had so many referrals that they are barely keeping up with the amount of work they have as it is, even without any additional advertising.

Clearly, Charles understands a thing or two about how to build an online reputation and grow a business. Here’s his expert advice for the many other business owners out there working to do the same thing:

“Focus on doing a great job for the customer, and leave them with a good feeling.”


Congratulations to the team at Arlington Lock, Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Charles, for taking the time to speak with us!

From automotive, commercial and residential lock-outs to key replacements and rekeying, we highly recommend Arlington Lock, Inc. Visit their website today!

New Mexico’s Top Rated Local® Locksmith Award Winner: Cisneros Locksmith

Top Rated Local® is pleased to announce that Cisneros Locksmith is not only the number one locksmith in New Mexico, but one of the top 100 businesses in the state altogether!

A 95.90 Rating Score™, a 4.89 average rating, and hundreds of positive reviews make Cisneros Locksmith a 2019 Top Rated Local award winner! Here are just three of the stellar reviews they’ve received from happy customers:

“I had four doors with locks that needed tending to and all was accomplished with professionalism and knowledge of the skills required to restore all of them to working order. I highly recommend this young man and his business that he is diligently working to maintain an exemplary rating.” -Edward H.

“I locked my keys in my trunk during lunch hour and called a few places around town, but no one picked up. I didn’t leave a message, but Cisneros Locksmith called me back and met me within five minutes of the call and helped me get my keys for only $35, much cheaper than the quotes I got from other places online. Great company and great people.” -Elijah W.

“I was very surprised they were open on December 26th. I bought a used lock set for my Honda Shadow motorcycle and there was no key. They made a key in very little time and the ignition did not match the rest of the lockset, so they took it apart and reset it so one key fits all locks. I was very impressed. The price was very reasonable and I will recommend them to all my friends and motorcycle riders. GREAT JOB!” -Kevin S.

Not Your Average Locksmith

We got a chance to speak with Amanda, the assistant to owner Roger Cisneros, about the company’s tremendous online reputation.

First, we wanted to know what Amanda believes sets the Cisneros team apart from other businesses in the area. She said, “Our team makes sure they go out of their way to get everything done correctly. We also don’t leave until we have verified the customer is 100% satisfied, making sure we correct any issues right there on the spot.”

Building Success By Putting The Customer First

So, what’s the Cisneros Locksmith secret to success? “Customer service,” Amanda said. “We believe in taking exceptional care of our customers always.”

Amanda had this wise advice to offer other businesses that want to improve their online reputation:

“Really make sure you take customer service seriously. It is the true difference maker for any business and it’s important to get great feedback from them.”


Thank you for speaking with us, Amanda! Congratulations to the team at Cisneros Locksmith for being a 2019 Top Rated Local award winner!

Oregon’s Top Rated Local® Locksmith Award Winner: Bend Lock and Safe

Top Rated Local® is pleased to announce that Bend Lock and Safe is a 2018 award winner, thanks to their impressive online reputation!

With a 93.91 Rating Score™, an average 4.79 star rating on verified sites, and dozens of positive reviews, Bend Lock & Safe is one of the top three locksmith companies in Oregon. Here are just three of the fantastic reviews that got them here:

“Just the greatest people. So understanding, so kind, and so helpful. They helped my boyfriend and I get a new key for our car while we were visiting from Portland because we lost the only one we had in the river. Paul is the best, he was so nice and knew what he was doing. Such a sweet little family business, with such understanding and amazing guys. Now we know where to go/who to recommend if we run into some trouble. Best guys in the business!” -Sana J.

“I wish I could give Bend Lock and Safe 10 stars! My husband and I lost the keys to our travel trailer, which means we lost six keys that function for the trailer. The gentleman who helped us was kind, courteous and had an amazing work ethic. While I was waiting for our keys and locks to be finished, another gentleman was helping another customer. He was also extremely helpful to his customer. I highly recommend Bend Lock and Safe for any lock or key needs.” -Dani M.

“If you need a good safe, whether it’s for personal items, or guns, Bend lock and safe has a very good mix at all price ranges and quality levels. I was able to find a used safe for half of the price that they go for new, and it’s a top-of-the-line, American security safe. They also move safes, which is a very nice thing to have around town. I had a very large safe moved from one side of town to the other for about $275, which was well worth it considering it would’ve taken five people and a truck and trailer to do.” -John L.

Not Your Average Locksmith Company

Bryan, owner and locksmith at Bend Lock & Safe, took a while to speak with us about his business’ online reputation and success.

Bend Lock & Safe has been in business for more than 30 years, both mobile and storefront, giving them a substantial amount more experience than their competitors, and making them Bend’s resident locksmithing experts. During our conversation with Bryan, it became abundantly clear just how intensely dedicated he and his team are to providing good, honest service. They truly enjoy working with people and helping them get out of tough situations.

Building Success Through Integrity

Bryan believes wholeheartedly in an honest business approach. In fact, he’s even been called “the most honest man in Bend.” In 2012, Bryan found $50,000 in a safe that he bought back from a customer and, being a man of integrity, returned it immediately. That level of honesty and consideration certainly shines through in the work he does, assuring his customers that they’re in great hands.


His advice to other business owners? “Do honest work that you’d expect yourself.”

Thank you for speaking with us, Bryan! Congratulations to the team at Bend Lock & Safe for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® Award Winner: University Lock and Security

Top Rated Local® is pleased to announce that University Lock and Security is the number one locksmith in the entire state of Arizona!

With a terrific 99.44 Rating Score™ and a ton of positive online reviews, University Lock and Security is a 2018 Top Rated Local award winner! The following are three reviews that we believe really exemplify what makes University Lock and Security so great:

“A key broke in the lock at our Car Shop at the end of the day when we were locking up. I called University Lock and Security and explained [that] I needed someone as soon as possible to help us, so we could lock up both of buildings. They were here within 45 minutes. [They] removed the broken key from the door and cut a new key for me. These guys are awesome. -Paul V.B

“I am a local auto dealer and I provide extra keys for my clients, I bring the blanks in and these kind folks are always happy to help and ensure that they have done the job right. Other places refuse to cut your keys unless you buy from them. I HIGHLY recommend any services at University Lock and Security!” -Kevin P.

“These folks have been so very helpful, on a couple of occasions. [First when we were] getting a key made, which they did very quickly/cheaply. [Then when we] went in to see about getting special-order locks for the cargo carriers on my motorcycle. They are made in Italy. One helpful & friendly employee told me how I might go about it, but also offered to clean it up with graphite and oil it too. [It] really helped! [I] hardly need new locks for the time being. [They] didn’t charge me either. -Jack K.

Not Your Average Locksmith

We had a chance to speak with Aaron, the lead locksmith technician over at University Lock and Security, about this business’ impressive online reputation and overall success. First, we wanted to know exactly what it is that makes them stand out from other locksmiths in the area. “We’re the only locksmith around that offers residential, commercial, vehicle, as well as safes and alarm/security system installs”, Aaron said, “We love seeing the look on peoples’ faces when we help them. We love seeing them be able to get on with their day. We also love working with our hands and performing a job that most people don’t think is possible!”

Building Success Through good Work and Honesty

It is abundantly clear that the team at University has been doing something right in order to gain so many enthusiastic customers and rave reviews. So, what’s the secret to online success for University Lock and Security? If you ask Aaron, he’ll say, “We’re family owned and have been in business for over 40 years. We do great work and only sell quality products.”

As for Aaron’s advice to others interested in creating an awesome online reputation, he kept it short and sweet, saying, “Do good work and be honest. Don’t sell people what they don’t need.”


Congratulations to the team at University Lock and Security for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Locksmith Award Winner: Locksmith Country

Top Rated Local® is pleased to announce that Locksmith Country is a 2018 Top Rated Local award winner!

With a spectacular Rating Score™ of 96.00 and an abundance of enthusiastic reviews, the team at Locksmith Country has landed a spot as one of the top five locksmiths in the entire state of Washington! This is just one of the rave reviews they’ve received:

“When it comes to professionalism, Kyle at Locksmith Country takes the cake. Kyle is calm and collected. He helped my friend and me when we were in the middle of nowhere. I lost the key to my wife’s car and didn’t have a spare. I called Kyle at Locksmith Country, and Kyle went to work searching for a key. I thought it would be easy; how wrong I was! The key is a three-way security key, but Kyle stayed diligent searching for a key. I called him on a Thursday, and by Friday, he found one and had it mailed overnight to his shop. On Saturday, he drove 75 miles to do the job. Again, I thought it would be easy, but the programming was being a pain. Kyle stayed calm and figured out the problem, and had us back on the road! He was very fair with the cost of the job. If you’re ever in his region and get in a pinch, don’t hesitate to call Kyle at Locksmith Country. I can’t recommend him enough. [He is a] true pro. Thank you, Kyle, and thank you to his family for giving him up on a Saturday. Way above and beyond! Five stars!” -Damon K.

Not Your Average Locksmith

We wanted to know what Locksmith Country did to gain such popularity both locally and online. That’s why we spoke with Kyle Kennison, owner of Locksmith Country. “When you’re dealing with the security of your family and possessions, you really need to make sure you trust who you’re dealing with. One of our taglines is ‘stay safe.’ There’s a ton of people getting ripped off every day thinking they’re getting good service. I think having the individual people that focus on making a strong connection with our clients is what makes us different,” he said when asked about what sets his business apart from other Washington locksmiths.

Building Success Through Professionalism and Good Work

According to Kyle, “There’s not really a secret [to our success], [other than] having a shop out there to be found and asking for reviews when people have a good experience. People like to hear about people’s actual experiences. If you take care of people, they’re going to want to share it. Also, being certified at a national level makes a big difference. People understand we are professionals. And also, always being there for our clients [helps].”

As an award-winning business owner, it’s fair to assume Kyle had some wisdom to pass on. We asked what advice he had for other business owners, to which he said, “Do good work. There are so many things now where you almost come to expect people not to do their jobs and to have a mediocre performance. As a service provider, do good work, and people will notice and will keep you busy. Take care of people, and they’ll take care of you. Smile and make friends, not clients. You’re dealing with humans, people’s lives, so if you’re trying to help them, they’ll help you as well.”


Congratulations to the team at Locksmith Country for being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® Locksmiths Award Winner: Key Man Lock & Safe Company

Top Rated Local® is pleased to announce that, due to their wonderful 97.14 Rating Score®, Key Man Lock & Safe Company is a 2018 award winner for locksmiths in Utah.

If you’re looking for a full-service locksmith that you can trust in Ogden or Layton, look no further than Key Man Lock & Safe Company.

With a focus on automotive locksmith services, Key Man Lock & Safe Company has managed to earn hundreds of positive online reviews with an average rating of 4.91 stars, a wonderful 97.14 Rating Score and a 2018 Top Rated Local award for being the number one locksmith in all of Utah.

Here’s just one of the many five-star reviews that helped get them there:

“When I lost the only key to my car, Key Man came to my rescue! Thanks for the speedy, affordable service! I called another locksmith down the road. First, they didn’t answer. Then, they said it would be a while, and they were higher priced! Save yourself the time and just call Key Man first!” – Itha B

Not Your Average Locksmith

Key Man Lock & Safe Company is a locksmith that specializes in automotive services. With a focus on always providing the best, most cutting-edge service, Key Man has spent thousands on training and current technology, and they’ve even developed many of their products themselves!

Another big thing that sets the service at Key Man Lock & Safe Company apart is that there are no hidden fees or expenses; everything is included in their services. Because they build their own products at a low price, they can pass those savings onto their customers.

This isn’t the first time that Key Man Lock & Safe Company has been recognized for being an exemplary locksmith, either. They have also been recognized as a Six Sigma Master Black Belt.

When asked why he does what he does, the owner and Master Locksmith at Key Man, Glen Letteer, had this to say:

“It’s not like work; it’s like a hobby, a fun hobby that I get a lot of satisfaction out of. In everything I do, my aim is to treat people with kindness by offering fair prices and great customer service.”

Building Success Through Persistence and Digital Marketing

When we asked Glen what Key Man Lock & Safe Company’s secret is to such a strong online reputation, he credited it to his digital marketing campaign.

Glen built Key Man’s website himself, and he even learned how to utilize keywords effectively in order to boost the site’s SEO value. He adds a new blog to the site every other week and also submits his blogs to Google. Additionally, he utilizes Yext and does a ton of online tracking so that he can monitor what’s working and what’s not.

In the past, they have tried more traditional marketing methods, but costs were high, and they found that, even with all of the advertising and marketing, they still saw a lot of new business as a result of word of mouth.

One other way that Key Man gets its name out there is because of the company’s memorable, eye-catching brand that’s on all of the company’s cars and trucks.

When asked what advice he had for other business owners looking to grow their business and build their online reputation, Glen had this to say:

“There is no one way to do it; it’s all about being persistent and continuing to do things that are working.”


Congratulations to the team at Key Man Lock & Safe for being a 2018 Top Rated Local award winner, and thank you so much, Glen, for taking the time to share your wisdom with us!

If you’re in need of an automotive locksmith in Ogden or Layton, we highly recommend Key Man Lock & Safe. Visit their website today to learn more.

Arizona’s Top Rated Local® Locksmiths Award Winner: Diamondback Lock And Key

Thanks to their amazing Rating Score™, we are proud to announce that Diamondback Lock and Key has won two Top Rated Local® awards in 2018!

Whether Arizonians have been locked out of their car, home or commercial building, there’s one locksmith that stands above the rest — Diamondback Lock and Key.

With a 100-percent customer satisfaction guarantee for every service and more than 10 years of experience, Diamondback Lock and Key has managed to receive hundreds of five-star reviews from their happy clients, earning them an amazing 99.18 Rating Score and two Top Rated Local awards for 2018. Here’s just one of the many five-star reviews they’ve received:

“Exceptional service. Locked my keys in the car, and Eran arrived no more than ten minutes after I called. He stayed in touch while en route to make sure he could find me. Within minutes he had my door open. He worked with precise care and treated my car well. Completely reasonable price for such stellar service. Worth every cent! Eran is the man!” – Patrick F

Every company wants five-star reviews, so we sat down with Owner, Eran Sharabi, to find out how Diamondback Lock and Key has managed to earn so many over the years. Here’s what he had to say:

What is your secret to such a strong online reputation?

Honestly, our secret to success lies in our willingness to help. When you’re in it to help instead of to just make a living, it has a whole new meaning and people truly appreciate it. You act differently when you approach the job this way.

We also take it seriously when we hear that a client has had a bad experience, and it truly hurts me because that’s not the experience that people are supposed to have when they work with us. When unpleasant, unexpected situations do arise, though, we work hard to turn them into pleasant experiences.

Not only has this unique approach to the job helped us earn a great online reputation and positive reviews, but clients have even given us gifts and tips for providing such a great experience.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

It all comes down to trust. We provide such a solid, trustworthy experience that, once clients experience our service, they won’t need to find another locksmith in the area ever again.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We’re here to help people get back into their car, commercial building or home as soon as possible. The heat in Arizona is intense, and it’s frustrating when people have to wait in the heat, or when they don’t know the timeline of what’s going to happen. We emphasize constant communication and prompt service with every interaction. We also make it a point to treat people fairly and charge accordingly.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We’ve been able to grow our business by developing a good team, and I’ve known many of the people on our team before the business was even started. We all share the same view of customer service and how the job should be completed. We also provide a fun environment for our team. Our team loves their work, and none of my employees see their job as a burden.

When you have a strong team around you, you can accomplish anything you want.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Love your job and be honest, and your clients will recognize that, they’ll enjoy working with you and they’ll return to you when they need your services again. It’s also important to stay on the cutting edge of what you do by working to increase your knowledge.


Thank you so much, Eran, for taking the time to share your words of wisdom with us! And congratulations to you and the whole team at Diamondback Lock and Key for being a 2018 Top Rated Local Award Winner!

If you’re in need of locksmith services, we highly recommend Diamondback Lock and Key. Visit their website today!