Top Rated Local® is pleased to announce that Pueblo Lock Doc is a 2019 award winner for locksmiths in Colorado!
For your commercial and residential needs, there’s no better, more reliable locksmith to turn to than Pueblo Lock Doc.
Pueblo Lock Doc has received dozens of reviews on four verified sites with an average rating of 4.76 stars, earning them a fantastic Rating Score™ of 95.63 and a 2019 Top Rated Local award for ranking among the top five locksmiths in all of Colorado!
Here’s just one of their many five-star reviews:
“This company and the technicians, James and Travis, are excellent! They’re my go-to team for anything lock- or door-related. They work and schedule promptly, have fair prices and always communicate well about options for repairs or changes.” – Jackson H.
A One-of-a-Kind Locksmith’s Secret to a Strong Online Reputation
Pueblo Lock Doc has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with one of the owners, James.
The first thing we wanted to know was what makes Pueblo Lock Doc unique compared to the many other locksmiths in Colorado. James told us:
“We are upfront, and we don’t oversell anything that our clients don’t need. We don’t have a minimum charge for our work; we charge for the time spent. If we are there five to 10 minutes, we only charge them that amount of time, so the customers feel like they are getting a fair price.”
When we asked what the secret is to such a solid online reputation at Pueblo Lock Doc, James pointed to their commitment to honesty and to the fact that their clients trust that they aren’t trying to take advantage of them. James added:
“If we can’t do the job, then we recommend them to someone who can. We’re upfront and let them know right away that either they need to hire another company or we will need assistance. This is how we gain the trust of a customer.”
Making the World a Better Place by Providing Peace of Mind
We also wanted to know what their mission is at Pueblo Lock Doc and how they work to make the world a better place. Here’s James’ response:
“Our mission is to secure everybody at a fair price and make sure that their home or business security is up to par. We provide a service that will give them the peace of mind that they are secure”
James went on to tell us that Pueblo Lock Doc is a veteran-owned company that donates to veteran golf.
Outside of building a powerful online reputation, Pueblo Lock Doc has grown through face-to-face marketing, community outings, networking and Facebook. They also sponsor the state fair.
It’s clear that James knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:
“Don’t concern yourself with the negativity because you can never make everybody happy. Focus on the positive reviews that you get. Don’t ignore the negativity. Try to get positive feedback on those reviews.”
James ended our conversation by giving a shoutout to his partner, Bill.
Congratulations to the team at Pueblo Lock Doc for being a 2019 Top Rated Local award winner!
We highly recommend Pueblo Lock Doc. Visit their website today!