Arizona’s Top Rated Local® Award Winner: University Lock and Security

Top Rated Local® is pleased to announce that University Lock and Security is the number one locksmith in the entire state of Arizona!

With a terrific 99.44 Rating Score™ and a ton of positive online reviews, University Lock and Security is a 2018 Top Rated Local award winner! The following are three reviews that we believe really exemplify what makes University Lock and Security so great:

“A key broke in the lock at our Car Shop at the end of the day when we were locking up. I called University Lock and Security and explained [that] I needed someone as soon as possible to help us, so we could lock up both of buildings. They were here within 45 minutes. [They] removed the broken key from the door and cut a new key for me. These guys are awesome. -Paul V.B

“I am a local auto dealer and I provide extra keys for my clients, I bring the blanks in and these kind folks are always happy to help and ensure that they have done the job right. Other places refuse to cut your keys unless you buy from them. I HIGHLY recommend any services at University Lock and Security!” -Kevin P.

“These folks have been so very helpful, on a couple of occasions. [First when we were] getting a key made, which they did very quickly/cheaply. [Then when we] went in to see about getting special-order locks for the cargo carriers on my motorcycle. They are made in Italy. One helpful & friendly employee told me how I might go about it, but also offered to clean it up with graphite and oil it too. [It] really helped! [I] hardly need new locks for the time being. [They] didn’t charge me either. -Jack K.

Not Your Average Locksmith

We had a chance to speak with Aaron, the lead locksmith technician over at University Lock and Security, about this business’ impressive online reputation and overall success. First, we wanted to know exactly what it is that makes them stand out from other locksmiths in the area. “We’re the only locksmith around that offers residential, commercial, vehicle, as well as safes and alarm/security system installs”, Aaron said, “We love seeing the look on peoples’ faces when we help them. We love seeing them be able to get on with their day. We also love working with our hands and performing a job that most people don’t think is possible!”

Building Success Through good Work and Honesty

It is abundantly clear that the team at University has been doing something right in order to gain so many enthusiastic customers and rave reviews. So, what’s the secret to online success for University Lock and Security? If you ask Aaron, he’ll say, “We’re family owned and have been in business for over 40 years. We do great work and only sell quality products.”

As for Aaron’s advice to others interested in creating an awesome online reputation, he kept it short and sweet, saying, “Do good work and be honest. Don’t sell people what they don’t need.”


Congratulations to the team at University Lock and Security for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Locksmith Award Winner: Locksmith Country

Top Rated Local® is pleased to announce that Locksmith Country is a 2018 Top Rated Local award winner!

With a spectacular Rating Score™ of 96.00 and an abundance of enthusiastic reviews, the team at Locksmith Country has landed a spot as one of the top five locksmiths in the entire state of Washington! This is just one of the rave reviews they’ve received:

“When it comes to professionalism, Kyle at Locksmith Country takes the cake. Kyle is calm and collected. He helped my friend and me when we were in the middle of nowhere. I lost the key to my wife’s car and didn’t have a spare. I called Kyle at Locksmith Country, and Kyle went to work searching for a key. I thought it would be easy; how wrong I was! The key is a three-way security key, but Kyle stayed diligent searching for a key. I called him on a Thursday, and by Friday, he found one and had it mailed overnight to his shop. On Saturday, he drove 75 miles to do the job. Again, I thought it would be easy, but the programming was being a pain. Kyle stayed calm and figured out the problem, and had us back on the road! He was very fair with the cost of the job. If you’re ever in his region and get in a pinch, don’t hesitate to call Kyle at Locksmith Country. I can’t recommend him enough. [He is a] true pro. Thank you, Kyle, and thank you to his family for giving him up on a Saturday. Way above and beyond! Five stars!” -Damon K.

Not Your Average Locksmith

We wanted to know what Locksmith Country did to gain such popularity both locally and online. That’s why we spoke with Kyle Kennison, owner of Locksmith Country. “When you’re dealing with the security of your family and possessions, you really need to make sure you trust who you’re dealing with. One of our taglines is ‘stay safe.’ There’s a ton of people getting ripped off every day thinking they’re getting good service. I think having the individual people that focus on making a strong connection with our clients is what makes us different,” he said when asked about what sets his business apart from other Washington locksmiths.

Building Success Through Professionalism and Good Work

According to Kyle, “There’s not really a secret [to our success], [other than] having a shop out there to be found and asking for reviews when people have a good experience. People like to hear about people’s actual experiences. If you take care of people, they’re going to want to share it. Also, being certified at a national level makes a big difference. People understand we are professionals. And also, always being there for our clients [helps].”

As an award-winning business owner, it’s fair to assume Kyle had some wisdom to pass on. We asked what advice he had for other business owners, to which he said, “Do good work. There are so many things now where you almost come to expect people not to do their jobs and to have a mediocre performance. As a service provider, do good work, and people will notice and will keep you busy. Take care of people, and they’ll take care of you. Smile and make friends, not clients. You’re dealing with humans, people’s lives, so if you’re trying to help them, they’ll help you as well.”


Congratulations to the team at Locksmith Country for being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® Locksmiths Award Winner: Key Man Lock & Safe Company

Top Rated Local® is pleased to announce that, due to their wonderful 97.14 Rating Score®, Key Man Lock & Safe Company is a 2018 award winner for locksmiths in Utah.

If you’re looking for a full-service locksmith that you can trust in Ogden or Layton, look no further than Key Man Lock & Safe Company.

With a focus on automotive locksmith services, Key Man Lock & Safe Company has managed to earn hundreds of positive online reviews with an average rating of 4.91 stars, a wonderful 97.14 Rating Score and a 2018 Top Rated Local award for being the number one locksmith in all of Utah.

Here’s just one of the many five-star reviews that helped get them there:

“When I lost the only key to my car, Key Man came to my rescue! Thanks for the speedy, affordable service! I called another locksmith down the road. First, they didn’t answer. Then, they said it would be a while, and they were higher priced! Save yourself the time and just call Key Man first!” – Itha B

Not Your Average Locksmith

Key Man Lock & Safe Company is a locksmith that specializes in automotive services. With a focus on always providing the best, most cutting-edge service, Key Man has spent thousands on training and current technology, and they’ve even developed many of their products themselves!

Another big thing that sets the service at Key Man Lock & Safe Company apart is that there are no hidden fees or expenses; everything is included in their services. Because they build their own products at a low price, they can pass those savings onto their customers.

This isn’t the first time that Key Man Lock & Safe Company has been recognized for being an exemplary locksmith, either. They have also been recognized as a Six Sigma Master Black Belt.

When asked why he does what he does, the owner and Master Locksmith at Key Man, Glen Letteer, had this to say:

“It’s not like work; it’s like a hobby, a fun hobby that I get a lot of satisfaction out of. In everything I do, my aim is to treat people with kindness by offering fair prices and great customer service.”

Building Success Through Persistence and Digital Marketing

When we asked Glen what Key Man Lock & Safe Company’s secret is to such a strong online reputation, he credited it to his digital marketing campaign.

Glen built Key Man’s website himself, and he even learned how to utilize keywords effectively in order to boost the site’s SEO value. He adds a new blog to the site every other week and also submits his blogs to Google. Additionally, he utilizes Yext and does a ton of online tracking so that he can monitor what’s working and what’s not.

In the past, they have tried more traditional marketing methods, but costs were high, and they found that, even with all of the advertising and marketing, they still saw a lot of new business as a result of word of mouth.

One other way that Key Man gets its name out there is because of the company’s memorable, eye-catching brand that’s on all of the company’s cars and trucks.

When asked what advice he had for other business owners looking to grow their business and build their online reputation, Glen had this to say:

“There is no one way to do it; it’s all about being persistent and continuing to do things that are working.”


Congratulations to the team at Key Man Lock & Safe for being a 2018 Top Rated Local award winner, and thank you so much, Glen, for taking the time to share your wisdom with us!

If you’re in need of an automotive locksmith in Ogden or Layton, we highly recommend Key Man Lock & Safe. Visit their website today to learn more.

Arizona’s Top Rated Local® Locksmiths Award Winner: Diamondback Lock And Key

Thanks to their amazing Rating Score™, we are proud to announce that Diamondback Lock and Key has won two Top Rated Local® awards in 2018!

Whether Arizonians have been locked out of their car, home or commercial building, there’s one locksmith that stands above the rest — Diamondback Lock and Key.

With a 100-percent customer satisfaction guarantee for every service and more than 10 years of experience, Diamondback Lock and Key has managed to receive hundreds of five-star reviews from their happy clients, earning them an amazing 99.18 Rating Score and two Top Rated Local awards for 2018. Here’s just one of the many five-star reviews they’ve received:

“Exceptional service. Locked my keys in the car, and Eran arrived no more than ten minutes after I called. He stayed in touch while en route to make sure he could find me. Within minutes he had my door open. He worked with precise care and treated my car well. Completely reasonable price for such stellar service. Worth every cent! Eran is the man!” – Patrick F

Every company wants five-star reviews, so we sat down with Owner, Eran Sharabi, to find out how Diamondback Lock and Key has managed to earn so many over the years. Here’s what he had to say:

What is your secret to such a strong online reputation?

Honestly, our secret to success lies in our willingness to help. When you’re in it to help instead of to just make a living, it has a whole new meaning and people truly appreciate it. You act differently when you approach the job this way.

We also take it seriously when we hear that a client has had a bad experience, and it truly hurts me because that’s not the experience that people are supposed to have when they work with us. When unpleasant, unexpected situations do arise, though, we work hard to turn them into pleasant experiences.

Not only has this unique approach to the job helped us earn a great online reputation and positive reviews, but clients have even given us gifts and tips for providing such a great experience.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

It all comes down to trust. We provide such a solid, trustworthy experience that, once clients experience our service, they won’t need to find another locksmith in the area ever again.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We’re here to help people get back into their car, commercial building or home as soon as possible. The heat in Arizona is intense, and it’s frustrating when people have to wait in the heat, or when they don’t know the timeline of what’s going to happen. We emphasize constant communication and prompt service with every interaction. We also make it a point to treat people fairly and charge accordingly.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We’ve been able to grow our business by developing a good team, and I’ve known many of the people on our team before the business was even started. We all share the same view of customer service and how the job should be completed. We also provide a fun environment for our team. Our team loves their work, and none of my employees see their job as a burden.

When you have a strong team around you, you can accomplish anything you want.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Love your job and be honest, and your clients will recognize that, they’ll enjoy working with you and they’ll return to you when they need your services again. It’s also important to stay on the cutting edge of what you do by working to increase your knowledge.


Thank you so much, Eran, for taking the time to share your words of wisdom with us! And congratulations to you and the whole team at Diamondback Lock and Key for being a 2018 Top Rated Local Award Winner!

If you’re in need of locksmith services, we highly recommend Diamondback Lock and Key. Visit their website today!

Colorado’s Top Rated Local® Locksmith Award Winner: Magic Key Locksmitsh

We are ecstatic to announce that, due to their phenomenal 97.77 Rating Score™, Magic Key Locksmith is a 2018 Top Rated Local® award winner!

They earned this award by serving their customers well and gaining tons of enthusiastic online reviews. Here are a couple of our favorites:

“If you locked yourself out of your car, need new keys, and want friendly trustworthy service — call these guys! I needed new keys for my car and the owner came out to help me! He was very nice and I knew I could trust him with making great keys. My keys work fantastically, and I can finally drive my car, all thanks to Magic Key! You won’t be disappointed, and you should definitely call these guys first with any key needs!” -Miriam T.

“One of the best locksmiths in Colorado Springs! I lost my keys and needed two new ones programmed. I had them cut locally for free and used this service to do the programming. The first key was a speedy process and was so MUCH cheaper than any other dealership or locksmith I had called. The man was very friendly, and I had the second programmed a few days later. 10/10 excellent service, and I’ll be certainly be using and recommending Magic Key Locksmiths well into the future.” -Nathanael K.

We spoke with owner, Yaron Hefter, about his business’ phenomenal online reputation. This is what he had to say:

What is your secret to such a strong online reputation?

We invest in the community and are fair with our clientele. We want the people we serve to know what they’re going to pay even before we come out. Comfortable interactions and a generally good feeling all around are important to us.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Honesty. We’re not the cheapest, and we don’t want to be. What we want is to deliver a service that’s second to none. We stand behind our product and service, and we work to guarantee it.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We’re really dedicated to giving back to the community. I always encourage community engagement with my employees,

Outside of building a strong online reputation, what else do you do to market and grow your business?

We invest in our community. I want every single customer of ours to be a customer for life. Most of our work comes from word of mouth, and we’ve built up a lot of terrific business through referrals. We leverage good work and feedback to get more customers.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

The most important thing is to be honest, straightforward, and affordable. Don’t try to drive up prices. Stay steady and honest.


Thank you so much for taking the time to speak with us, Yaron! We appreciate it. To you and the entire Magic Key Locksmith team — congratulations on your 2018 Top Rated Local® award!

If you are in need of expert locksmith services in Colorado Springs, we highly recommend Magic Key Locksmith! Find out more on their website.

Colorado’s Top Rated Local® Locksmith Award Winner: Wrangler Safe & Lock

Wrangler Safe & Lock has been the go-to locksmith in Denver for more than 35 years, and they are equipped to handle all commercial, residential and automotive lock-outs.

Top Rated Local® is proud to announce that, thanks to their 96.0 Rating Score™, Wrangler Safe & Lock is Colorado’s 2018 award-winning locksmith.

Wrangler Safe & Lock is a family-owned and -operated locksmith out of Denver that is dedicated to providing the highest quality of service at the lowest possible rates.

In addition to being your go-to locksmith in Denver, Wrangler Safe & Lock offers cutting-edge technology to keep your home, your business and your most prized possessions safe.

But, regardless of whether the folks at Wrangler Safe & Lock are helping you get back into your home after a lock-out or helping you find the right gun safe, they are always focused on one thing — customer satisfaction.

This laser-sharp focus on customer satisfaction has helped Wrangler Safe & Lock earn an impressive 96.0 Rating Score, as well as a number of wonderful reviews. Here’s just one example:

“Ohhh, thank you so much. Our business had a “touch” of vandalism occur, which amounted to the locks being inoperable. We were totally locked out of our office. Gary from Wrangler took care of business. I’ve never seen someone work so effectively. Thanks to Gary, we’re now back in the office and we haven’t missed a beat. A negative turned quickly into a positive with Wrangler Safe and Lock. Thanks so much.” – Kelly T

So, how does Wrangler Safe & Lock do it? The Top Rated Local team sat down with the manager, Matt Hinsley, to find out.

What is your secret to such a strong online reputation?

First and foremost, we are focused on providing great customer service. We always make sure that all of our customers’ needs are taken care of before we do anything else.

We also never make false promises to our customers, and we always work hard to exceed expectations.

We maintain a warranty that allows our customers more peace of mind, and we always honor it. In short, we stand behind the work we do.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Our business is family owned and operated, and many of our employees are fathers and sons, too, which makes our entire business feel like family.

Although we offer the comfortable, familiar atmosphere of a small business, we offer the quality and scope of a big business.

It’s always our aim to do what’s right for our customers, and that’s why we’ve developed business relationships that allow us to sell name-brand safes for lower prices.

Outside of building a strong online reputation, what else do you do to market and grow your business?

With each job we do, we always strive to leave the customer with a pleasant experience and a good memory. Happy customers like to spread the word, which is why we’ll do whatever it takes to make our customers happy. Word-of-mouth, combined with our stellar reputation, is a big part of our business.

We don’t do a lot of advertising online at the moment, thanks to the quality of service we provide and our reputation, but we have dabbled in Google Adwords.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

In everything you do, customer service always has to come first, and the best customer service happens face to face.

If you treat your customers right, they’re going to remember, and if you treat your customers wrong, they’ll also remember, but they’ll make sure that everyone else knows about it, too.


We’d like to give a heartfelt congratulations to the team at Wrangler Safe & Lock for providing next-level service to their customers and for earning their spot as Colorado’s 2018 Top Rated Local locksmith.