Top Rated Local® is pleased to announce that Shear-N-Shine is a 2019 award winner for pet groomers in North Carolina!
When it comes to pet grooming, there’s no better option than Shear-N-Shine in Asheville.
Shear-N-Shine has received dozens of reviews on five verified sites with an average rating of 5.00 stars, earning them an impeccable Rating Score™ of 100.00 and a 2019 Top Rated Local award for ranking among the top 10 pet groomers in all of North Carolina!
Here’s just one of their many five-star reviews:
“My husband brought our labradoodle here for grooming for the first time yesterday. Our dog was a little nervous at first, but everyone who works here was great and made him feel welcome right away. He came out looking amazing, and I’m so pleased with his haircut after a previous bad experience somewhere else in town. This will be our new place for our doodle without a doubt!” – Morgan K.
Not Your Average Pet Groomer
Annah Kirschbaum, the owner of Shear-N-Shine, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Shear-N-Shine apart from the many other pet groomers in North Carolina. Here’s Annah’s response:
“We do a lot of positive reinforcement during the grooming. We pay attention to the details and listen to what the owner wants. We want the experience to be very positive for both the pets and owners!”
We also wanted to know why they do what they do at Shear-N-Shine and how they work to make the world a better place. Here’s what Annah had to say:
“Our mission is to provide a positive and comfortable environment for fur babies to receive essential grooming services.”
Building Success Through Customer Service and Happy Pets
When we asked Annah about Shear-N-Shine’s secret to such a strong online reputation, she said:
“The only thing I do is I have a sign in the lobby that says, ‘Please leave a review if you’re happy.’ I don’t talk to people much about leaving one. We pride ourselves on customer service and making the pets happy!”
Outside of building the kind of online reputation any business owner would envy, Shear-N-Shine has spread the word about who they are and what they do through business cards, Facebook and ads in the Weberville Tribune (which has awarded them the number one groomer in Weberville for four years in a row!), but most of their business comes from word of mouth.
Clearly, Annah knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“Love what you do! Be positive, and pay attention to details. People really seem to like that. Make sure you have positive customer experiences!”
Congratulations to the team at Shear-N-Shine for being a 2019 Top Rated Local award winner, and thank you so much, Annah, for taking the time to speak with us!
We highly recommend Shear-N-Shine in Asheville, and right now, Annah is accepting applications for a pet groomer and an office manager. Visit their Facebook page today!
