Through tons of positive reviews, Proof Physical Therapy has earned a tremendous Rating Score™ of 96.00. We are thrilled to announce that because of that score, they are 2018 Top Rated Local® award winners! Here is just one of the phenomenal reviews that got them there:
“The best physical therapy I have received. The entire staff is friendly and fun to be around, and Jordan is an extremely knowledgeable and effective physical therapist, always willing to explain concepts and issues very thoroughly to leave you more informed than when you started. I would recommend proof PT to anyone who lives an active lifestyle. It is going to be hard to find another practice that matches the experience here, with the focus on really developing solid movement mechanics for your lifestyle, as opposed to more typical stretching and flexibility work that doesn’t quite translate to results once PT is over.” -Beck M.
We got a chance to speak with owner, Jordan Williams, about Proof Physical Therapy and Performance’s online reputation and success. This is what we found out:
What is your secret to such a strong online reputation?
We’re not afraid to ask for the review. If you love a service, others will love it too. However, they won’t know until you tell them.
What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?
From the start, our culture has been all about customer service and going the extra mile to make people feel welcome and comfortable. People are usually in pain when they come to us, so we work hard demonstrating competency and care.
Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?
We take pride in working in an area of healthcare that really has an impact. Each appointment is an hour long, giving us a lot of opportunities to help people realize tremendous changes. The best part is that we are able to help patients achieve lasting results without using drugs or invasive procedures.
Outside of building a strong online reputation, what else do you do to market and grow your business?
We keep in touch with past patients because to us, they’re more than just a client. We really value the people we serve. Many of our clients come back to us specifically whenever they need physical therapy. Word of mouth is very important.
What advice do you have for other businesses trying to build a strong online reputation and grow their business?
Don’t be afraid to ask happy customers for a review! Only about 25 percent of people leave one, but we ask everyone.
Jordan, thank you for taking the time to speak with us! To the entire team at Proof Physical Therapy and Performance, congratulations on your 2018 Top Rated Local award!
If you’re in need of compassionate and comprehensive physical therapy, we highly recommend Proof Physical Therapy and Performance! Learn more on their website.