Top Rated Local® is pleased to announce that Rise Up Physical Therapy is a 2019 award winner for physical therapists in Pennsylvania!
When it comes to physical therapy in Erie, there’s no better option than Rise Up Physical Therapy.
Rise Up Physical Therapy has received dozens of reviews with an impeccable average rating of 5.00 stars, earning them a fantastic Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five physical therapists in all of Pennsylvania!
Here’s just one of the many five-star reviews that got them there:
“Jenny and the team are beyond AMAZING! They go out of their way to make each patient feel empowered to work through their injuries. Their cumulative years of education and experience have helped me progress through my injury. The one-on-one sessions are invaluable, and the personalities have you leaving in a great mood. After seeing multiple PTs in multiple cities, I was still dealing with chronic pain. Jenny’s hands-on approach has put me on the path to recovery!” – Kelly W.
Not Your Average Physical Therapy Center
We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Dr. Jennifer Doyle, the owner and Director of Rise Up Physical Therapy.
To kick off our conversation, we asked Dr. Doyle about what makes Rise Up Physical Therapy unique compared to the many other physical therapy centers in Pennsylvania. Dr. Doyle told us:
“We are different because we treat all of our patients only on a one-on-one basis. The patients have a say in their treatment program, and over half of our treatment sessions are focused on hands-on therapy, which is what the patient needs. They can focus on doing their exercises prescribed at home versus doing the same cookie-cutter exercises again and again here in the clinic.”
Dr. Doyle went on to tell us that offer cupping therapy, the Graston technique and dry needling.
We also asked Dr. Doyle about the Rise Up Physical Therapy mission and how they work to make the world a better place. Here’s what Dr. Doyle had to say:
“I moved to Erie about two years ago and my husband is actually an orthopedic surgery resident, so I get to see the doctor side as well as the physical therapy side. I started out working in one of the bigger physical therapy clinics here in Erie, which will remain unnamed, but I was seeing about five patients per hour. I could see and feel the frustration of each patient when they weren’t making progress because they were not getting much attention during their treatment sessions. I could feel that I wasn’t making a difference. The patients were frustrated, which made me frustrated. This kind of as a physical therapy makes you lose some of your passion for helping people, so I said to myself, ‘I really want to make a change here in this smaller city and give people the attention they need and deserve. And I’m going to do that by doing just the opposite that these other places are doing and give the patient a full hour of my time and really give them the ability to understand that there are healthcare professionals out there that want to help them and see them get better.’”
Building Success by Treating Patients in a Different Way
Dr. Doyle credits Rise Up Physical Therapy’s strong online reputation to their commitment to providing their patients with a different king of one-on-one physical therapy:
“We treat in a very different way compared to the standard physical therapy company. We treat all of our patients on a one-on-one basis for a full hour; whereas, the standard physical therapy clinic treats about three patients typically per therapist per hour. I can guarantee that every single one of my patients will feel better walking out the door than when they walked in, which I think speaks for itself right here. We have a positive attitude here. We aim to make everyone feel very special and like they are getting individual attention. We listen to what they have to say. If they’re coming in with pain, we want to hear about it, we want to touch it, we want to talk about it. We also give each patient a say in their treatment. We want to make sure they feel better every time they walk out the door. I think that really helps, and I think the patients honestly kind of take it upon themselves to hop online and write us a review, which has been so amazing.”
Outside of building a powerful online reputation, Rise Up Physical Therapy has grown through word of mouth, by having a strong website and through Instagram.
There are many business owners looking to grow their business and build their online reputation. Here’s Dr. Doyle’s expert advice for them:
“Treat people fairly, and leave no issue unresolved. Do not just respond to issues; resolve them. I never solicit reviews; let your work speak for itself.”
Congratulations to Rise Up Physical Therapy for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Doyle, for taking the time to speak with us!
We highly recommend Rise Up Physical Therapy in Erie. Visit their website today!