Top Rated Local® is pleased to announce that Big Wave Pool Service is a 2019 award winner for pool service and repair companies in Nevada!
From repairs to weekly maintenance, Big Wave Pool Service in Henderson has what it takes to handle all of your pool service needs.
Big Wave Pool Service has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a superb Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking among the top 10 pool service and repair companies in all of Nevada!
Here’s just one of their many five-star reviews:
“John is the best!! He goes above and beyond for his customers and truly cares and takes care of each problem that arises. [He’s] quick to respond to texts/calls and is always happy and friendly. My neighbors referred him to us, and now he does all three of our properties. I highly recommend him. [They are the] best pool service in town!” – Vivian S.
Not Your Average Pool Service Company
We wanted to learn all about Big Wave Pool Service and its impressive online reputation, so we took a few minutes to talk with the owner, John Prentice.
The first question we had for John was what is it that sets Big Wave Pool Service apart from their competition in Nevada. Here’s John’s response:
“When I take care of somebody’s pool, I just go into things with a mentality of ‘if I were paying someone for this service, would I be happy with the job I’ve done?’ If the answer is no, then I can’t expect my clients to be happy with it either.”
We also wanted to know why John does what he does and how he works to make the world a better place. Here’s what he had to say:
“I wanted to get out of the office! I thought this was a perfect opportunity to help people without sitting behind a desk.”
Building Success by Asking for Reviews
John attributes Big Wave Pool Service’s strong online reputation to the simple fact that he asks his clients for reviews:
“I just ask! Don’t be afraid to ask. If someone says they’re happy with the work you’ve done, ask them to leave you a review on Google. Most people are happy to do it for you! Keep in mind you have to good a job first.”
Outside of building a powerful online reputation, Big Wave Pool Service has gotten their name out there through Google Adwords, but most of their business comes from networking with other businesses and referrals from happy clients. John added:
“Google and Facebook are nice, but there’s no substitute with shaking someone’s hand.”
There are so many business owners out there looking to build the kind of online reputation Big Wave Pool Service has. Here’s John’s expert advice for them:
“Treat your customers the way you’d like to be treated, and the rest will follow. If you’re just trying to make a quick buck, it may work for a year or two, but if you want staying power, you need to treat people right!”
Congratulations to the team at Big Wave Pool Service for being a 2019 Top Rated Local award winner, and thank you so much, John, for taking the time to speak with us!
We highly recommend Big Wave Pool Service in Henderson. Visit their website today!
