Top Rated Local® is pleased to announce that Northwest Hot Springs is one of the top three pool service businesses in the entire state of Washington!
With a terrific 92.15 Rating Score™ and an average rating of 4.62 on our verified review platforms, we are thrilled to say that Northwest Hot Springs is a 2018 award winner. Here are just two of the many excellent reviews they’ve received online:
“Great experience. Highly recommend purchasing from NW Hotsprings in Burlington. Excellent customer service, from purchasing the hot tub to delivery and set up. [The person who] helped us with the selection was very patient and knowledgeable. [The installers] were professional, neat/tidy with install and product use. They took the time to go over the instructions, what to do, how the tub works, etc. Overall this was a great experience, combined the employees walked us through the process and we could not be happier. Thank you!” -Tricia J.
“The experience from sale through installation was fantastic. They shared options that helped us decide on the right hot tub for our use and the hand-off to installation was flawless. The installation team took great care to consider the best route and were very helpful with the setup and addressing any questions. I’m confident the support from NWHS won’t stop at the installation and they’ll be available for any ongoing questions we may have. Great experience.” -Dan B.
“I’ve been the pool manager here at Honeymoon Lake Community Club for the last two years. In that time, [the installer we have worked with] has been stellar in his service. I can only imagine how difficult this job would be without his expertise and willingness to help at a moment’s notice. As long as I have something to say about it, our community will always use your service.” -Libby L.
Not Your Average Pool Service and Repair Company
Marketing and sales manager, Heather, spoke with our team about Northwest Hot Springs’ approach to online reviews and customer service.
We were particularly interested in finding out what she believed to be their secret to such phenomenal online success. She said, “We view our customers as an extension of our family. We offer high-quality products and service to help our customers. Many of our employees have been here over five years. We offer consistent excellent service.”
Building Success Through High Quality Service
A local, family-owned business for more than 30 years, the team at Northwest Hot Springs has absolutely mastered customer service. Their intense dedication to providing their customers with unparalleled pool and spa services is clear through both Heather’s words and the things their customers have to say about them online.
Thank you for taking the time to speak with us, Heather. Congratulations to the team at Northwest Hot Springs for being a 2018 Top Rated Local award winner!
For pool installation and repair services in Washington, our team at Top Rated Local highly recommends Northwest Hot Springs.