Top Rated Local® is pleased to announce that Mezzaluna is a two-time award winner in North Dakota for 2019!
If you’re looking for great food and an unbeatable atmosphere, look no further than Mezzaluna in Fargo.
Mezzaluna has received more than 1,400 reviews on seven verified sites with an average rating of 4.61 stars, earning them a magnificent Rating Score™ of 96.05 and two 2019 Top Rated Local awards — one for ranking among the top 100 businesses in North Dakota and one for ranking among the top 10 restaurants in North Dakota!
Here’s just one of their many five-star reviews:
“I love this place! The atmosphere is relaxing and upscale. The staff is plentiful and attentive. The food is delicious. The bartenders will know all of those obscure cocktails you may want to order, and guests all seem happy here.” – Diana H.
Not Your Average Restaurant
We wanted to learn a little more about this one-of-a-kind restaurant and its stand-out online reputation, we took a few minutes to speak with Taylor Snelling, the owner of Mezzaluna.
The first question we had for Taylor was what sets Mezzaluna apart from the many other restaurants people could frequent in North Dakota. Here’s his response:
“If you’re finding out a restaurant to go eat at, break it down to three pillars: food, service and atmosphere. Our building lends us the perfect atmosphere for the food that we’re putting out. So if we continue to grow and put out creative and delicious food and have the service that compliments that, then we’re hitting our mark.”
We also asked Taylor what their mission is at Mezzaluna and how they work to make the world a better place. Here’s what he had to say:
“Our kitchen’s main focus is on the sustainability of what we’re doing. We want to leave the smallest imprint of our business on the world. I believe we limit waste really well. When we break down tenderloin, salmon and chicken, for example, we utilize all of the scraps. It forces us to use them in creative ways. We really pride ourselves on that and on limiting the waste that we are throwing out.”
Building Success With a Focus on Culture
Taylor credits Mezzaluna’s strong online reputation to the fact that they stay focused on their culture:
“We don’t advertise in-house here, like, ‘Oh, you enjoyed your dinner? Go leave us a review.’ No, we really try to stay away from that. If people want to take time to leave us a review, then it’s greatly appreciated. Our biggest focus here, as a restaurant, is on the culture. We take care of our internal guests, which are the employees. If we give them a great culture to thrive, have creativity and make a great wage, then they will, in turn, give that to our guests. Then our guests can feel our passion and hospitality when they’re here. And I think that will lead them to give a great review for us if they so wish.”
Outside of building a powerful online reputation, the Mezzaluna brand has led to growth for the business:
“It all starts with the brand of Mezzaluna. People come in here and they feel it, the warm welcome and the hospitality. We try to portray that feeling online to social media outlets. So every time you see the Mezzaluna logo, you think of warm hospitality and great food. That’s the goal.”
There are so many business owners out there looking to grow their business and build their online reputation. Here are the words of wisdom Taylor has for them:
“Beyond finding the outlets that have the largest organic reach, my biggest piece of advice is to focus on the employees first. Invest in them. If you have a wholehearted, genuine passion for your business and for the people that are working there, the reputation will come after it.”
Congratulations to the team at Mezzaluna for being a 2019 Top Rated Local award winner, and thank you so much, Taylor, for taking the time to speak with us!
We highly recommend stopping by Mezzaluna for a delicious bite to eat in Fargo. Visit their website today!
