New Mexico’s Top Rated Local® Restaurant Award Winner: K’Lynn Southern & Cajun Fusion

Top Rated Local® is pleased to announce that K’Lynn Southern & Cajun Fusion is a 2019 award winner!

K’Lynn Southern & Cajun Fusion has earned a 92.37 Rating Score™, a 4.64 average star rating, and more than 300 reviews on verified sites, thanks to their excellent service and delicious food, making them one of the top five restaurants in the entire state of New Mexico! Here’s just one of their extraordinary reviews:

“Loved the food. It’s just a little diner… the service was good, and the food was excellent. Never had better fried okra. The jerked chicken was very flavorful. The red beans and rice with andouille sausage made my mouth very happy. My husband had the catfish, which was perfectly fried, and the coleslaw, which was fresh and flavorful. We shared a piece of pecan pie a la mode, which was not too heavy and just the right [amount of] sweet. Well done! We will definitely be back.”

A One-of-a-Kind Restaurant’s Secret to a Strong Online Reputation

We got a chance to chat with Karen, the owner of K’Lynn Southern & Cajun Fusion, about her business’ overwhelming online success.

Of course, one of the first things we wanted to know was Karen’s secret to success. After all, you don’t gain an online reputation like that of K’Lynn Southern & Cajun Fusion without impressing your customers. “I love what I do; I don’t overextend my hours to where I am unhappy. I have a good, loyal, steady staff. They are awesome, and we work amazingly as a team,” she said.

What sets K’Lynn Southern & Cajun Fusion apart from other restaurants in New Mexico is the type of food they offer, as well as their dedication to excellent service. “From the time you walk in, you feel welcome. The food is really unique for Albuquerque. No one else sells alligator or catfish. We chose to serve Southern and Cajun because no one else is doing it,” Karen said.

Making the World a Better Place By Bringing People Together

Karen and her team do what they do, not just because they love food, but because they love what it can do for people. “Cooking brings happiness within people, just making people happy through my cooking,” Karen said. “People love coming in with their family, and I just like feeding people in general. If you enjoy what you do, it just comes out.”

What’s Karen’s advice to other businesses that want to earn an outstanding online reputation?

“Enjoy what you do, be involved in the business, and truly love what you do. Bring the heart into your work.”


Thank you for speaking with us, Karen! Congratulations to the team at K’Lynn Southern & Cajun Fusion for being a 2019 Top Rated Local award winner!

Alaska’s Top Rated Local® Restaurant Award Winner: The Crepery

Top Rated Local® is pleased to announce that The Crepery is not only the number one restaurant in Alaska, but one of the top 25 businesses in the state overall!

“We happened upon this spot when we were searching for a cup of coffee to wait for the shops to open. [The] staff [was] welcoming and friendly. The crepe menu was so extensive, we naturally had to try one! We settled on the creme brûlée with strawberries to accompany house blend coffee. So delicious! You can imagine just how busy this place can be. A unique experience not to be missed.” -Mike A.

That’s just one of the more than 1,500 reviews The Crepery has earned on a variety of verified review sites, earning them a 96.31 Rating Score™, a 4.62 average star rating, and a 2019 Top Rated Local award.

Not Your Average Restaurant

Ivan Gyaurski, the owner of The Crepery, took a moment to speak with us about the business’ extraordinary online reputation.

If you ask Ivan, he’ll say that The Crepery’s secret to success boils down to their commitment to excellence in all that they do. “If someone has a bad experience, we will give them their money back, guaranteed. We make sure to check on every customer and listen to our customer’s needs,” he said. “We give their customers all of the options they need, and they receive exactly what they want. We have more than 30 different types of crepes. We work with fresh ingredients and make sure our kitchen is fully stocked at all times. Our staff goes through a lot of training and cross-training. If our customers don’t get their food within 15 min, they get a discount.”

What sets The Crepery so far above other restaurants in the area is their ability to provide an unforgettable experience to each and every customer.

“We stand out by making sure everyone has a great dining experience,” Ivan said. “We want to see people leave happy. It comes down to hard work, and he will never let them run out of anything.”

Building Success By Focusing On Service

Being an award-winning business owner, Ivan knows that the customer always comes first. He and his team work hard to be a shining example of service, making it so that customers want to come back again and again. His advice to other businesses may be short and sweet, but it is most certainly wise:

“Make sure nobody leaves unhappy.”


Congratulations to the team at The Crepery for being a 2019 Top Rated Local award winner, and thank you so much, Ivan, for taking the time to speak with us!

Virginia’s Top Rated Local® Restaurants Award Winner: Voila!

Top Rated Local® is pleased to announce that Voila! is a 2019 award winner!

As one of the top five restaurants in the entire state of Virginia, Voila! has a 96.04 Rating Score™, a 4.60 average star rating, and more than 300 reviews on verified sites! This is just one of the excellent reviews they’ve received:

“Quaint, small, intimate restaurant with some of the best food I have had in quite a long time. I do plan on going back again. I had planned on having the beef wellington, but changed my mind and had the pork shoulder with escargot for an appetizer and an exceptional chocolate mousse for dessert… EVERYTHING was delicious. [There was] some excellent jazz playing in the background.” -Terry L.

A One-of-a-Kind Restaurant’s Secret to a Strong Online Reputation

We spoke with Maggie, one of Voila’s owners, about her business’ extraordinary online reputation.

If you ask Maggie, the secret to her namesake restaurant’s success is “Consistently. Good. Food. Every time someone comes back, they get the same experience that they got the previous time. Our chefs are perfectionists…so they make sure everything is up to their standard every time.”

Voila! offers an experience that simply can’t be matched by limiting their table quantities and focusing on quality. “This is a very intimate experience, with extremely great service and excellent food,” Maggie said.

Making the World a Better Place Through Community Involvement

Voila! is a neighborhood favorite, boasting uniquely delicious and, frankly, beautiful cuisine. “We built ourselves as the neighborhood bistro,” Maggie said. “A lot of our guests walk to us. We are very well known in our community for our great food and our intimate atmosphere.”

Maggie and the rest of the team are heavily involved in the local community, involving themselves in the arts, including the local symphony and operas.

Here’s Maggie’s advice to other business owners that want to improve their online reputation:

“Make sure you provide excellent quality service and product, and people will naturally take action and reward you for it.”


Thank you for speaking with us, Maggie! Congratulations to the team at Voila! for being a 2019 Top Rated Local award winner!

New Mexico’s Top Rated Local® Restaurant Award Winner: Pantry Restaurant

Top Rated Local® is pleased to announce that Pantry Restaurant is a 2019 award winner!

With a 90.54 Rating Score™, a 4.55 average star rating on verified review sites, and thousands of online reviews left by happy customers, Pantry Restaurant is one of the top 10 restaurants in New Mexico for 2019! Here’s just one of their phenomenal reviews:

“Extremely excellent food! I highly recommend the standard lunch and dinner platters and the morning breakfast burritos! My husband and I loved them both and the waiter was both accommodating and informative on all the possible options and his advice on what to get did not fail! I cannot possibly recommend this place more! Dine often! Dine constantly. You won’t be disappointed with this local favorite. We asked around before going and let me tell you 1200 good reviews will not steer you wrong!!” -Rebecca K.

“While visiting Santa Fe we were in need of a good authentic breakfast. Pantry Restaurant did not disappoint! Upon arrival the parking lot was full- one review indicated to get there early and that’s accurate. We got a seat quickly and our server made a few recommendations. One breakfast burrito and one chile relleno omelette, both Christmas (red and green sauce). I don’t typically like red sauce but tried it out and was glad I did! It was full of flavor and a little bit of spice! I also don’t like breakfast potatoes but these were so well seasoned, I ate them up! The biscuits and gravy were a side and also delicious. We’ll be back when we’re in town again!” -Regina S.

Not Your Average Restaurant

We spoke with Michael Singley, the owner of Pantry Restaurant, about the business’ impressive online reputation.

When we asked Michael what exactly he thinks it is that makes Pantry Restaurant such a favorite among locals and tourists alike, he said, “We have low turn over, our staff has been there a long time. We all understand that our business is relationship based, so we get to know the people and customers and know everyone’s name and face.”

Building Success By Putting The Customer First

Being an award-winning restaurant with a superb online reputation, Pantry Restaurant certainly has delicious food. But, as for the Pantry Restaurant secret to success, Michael says it’s all about customer service, telling us it’s “Consistency, taking care of our customers, and making sure food and service is good every time.”

So, what’s Michael’s advice to other businesses working on their online reputation?

“Customer service starts online, but it’s more important once they come in to the restaurant.”


Congratulations to the team at The Pantry for being a 2019 Top Rated Local award winner, and thank you so much, Michael, for taking the time to speak with us!

Alabama’s Top Rated Local® Restaurants Award Winner: Tortugas Pizza

Top Rated Local® is pleased to announce that Tortugas Pizza is a 2019 award winner for restaurants in Alabama!

If you’re looking for mouth-watering eats in Birmingham, look no further than Tortugas Pizza.

Tortugas Pizza has received hundreds of reviews on four verified sites with an average rating of 4.64 stars, earning them a stellar Rating Score™ of 94.40 and a 2019 Top Rated Local award for ranking among the top 10 restaurants in all of Alabama!

Here’s just one of their many five-star reviews:

“I couldn’t believe we discovered this place eight years ago. I grew up in Chicago, and Tortugas solidly fills the pizza jones I get. Be clear, this is STUFFED pizza. The term, ‘deep dish,’ confuses folks. It’s not thick crust. It’s crust first, then goodies and cheese, then another thin crust, and sauce on top. It’s stuffed, get it? If not, just get it. Sooooooo good. They also have traditional thin, which I can’t attest to, but I’m sure is equally amazing. Anyway, if you’ve never had a stuffed pizza, you gotta try this! Be warned, it goes a long way. If you can put away more than two pieces at a time, be sure to hit the gym.This is our first stop when we get off the plane in Bham. I can’t wait until our next visit in March!” – Greg N.

Not Your Average Restaurant

We sat down with Matt Vizcaino, who co-owns Tortugas Pizza with his parents, to find out what makes Tortugas a different kind of restaurant. Here’s what he had to say:

“We’re the only Chicago-style pizza in Birmingham and possibly all of Alabama! Our pizza is authentic. We make our own dough, shred our own cheese, use fresh produce and prepare everything here in-house!”

We also asked Matt why they do what they do at Tortugas Pizza. Here’s his response:

“My parents met making pizza together in Chicago. They have a combined 80 years of restaurant experience under their belts. They moved down here to be closer to my mom’s family back in 1999. I’ve been raised in the restaurant, so when I finished up college at Auburn, I came back to continue the family business.”

Building Success Through Customer Engagement

Matt credits Tortugas Pizza’s strong online reputation to their commitment to customer engagement:

“We put a big emphasis on customer engagement. The manager in charge tries to get to every table to make sure things are going well! It encourages customers to leave good reviews. We never ask for them.”

Outside of building a powerful online reputation, Tortugas Pizza has gotten their name out there by making connections within the community, including with hospitals, the University of Alabama-Birmingham, Alabama Power and many other businesses. They also do catering and rely heavily on community involvement. However, according to Matt, their biggest source of growth has been word of mouth.

Matt wanted to recognize the customers and friends of Tortugas Pizza for all of their support:

“It’s an honor to be a part of this community and an honor to be named one of the top restaurants in the state. It’s very flattering and humbling, and we wouldn’t be able to do it without our customers and friends!”

There are many other business owners out there looking to grow their business and build their online reputation. Here’s Matt’s expert advice for those business owners:

“Spend your money wisely! Don’t go after every little thing that comes to you. Put a product out there that you believe in and know is good. Find what you’re good at, and stick with it!”


Congratulations to the team at Tortugas Pizza for being a 2019 Top Rated Local award winner, and thank you so much, Matt, for taking the time to speak with us!

For amazing pizza and a dining experience that’s second to none, we highly recommend Tortugas Pizza in Birmingham. Visit their website today!

Oregon’s Top Rated Local® Restaurants Award Winner: Rafns’

Top Rated Local® is pleased to announce that Rafns’ is a 2018 award winner for restaurants in Oregon!

If you’re looking for a delicious place to eat in Salem, look no further than Rafns’.

Rafns’ has received hundreds of reviews from five verified sites with an average rating of 4.73 stars, earning them a spectacular Rating Score™ of 98.29 and a 2018 Top Rated Local award for ranking among the top 10 restaurants in all of Oregon!

Here’s just one of their many five-star reviews:

“My husband and I finally made it to Rafns’ this weekend after hearing people gush over it ever since we moved to Salem a year ago. Having explored many other ‘fancier’ dinner options around Salem, we both agree that Rafns’, hands down, has the best food! Our dishes were super flavorful and uniquely delicious. And we love that the food is local and that the owners are super friendly, hard-working people. We will definitely be back for our next fancy date night out!” – Brooke S.

Not Your Average Restaurant

Rafns’ has a unique commitment to sustainability. In fact, in addition to a 2018 Top Rated Local award, this commitment to sustainability has also won them an Earth Life small business award for 2018. Here’s what Rochelle Rafn, who co-owns Rafns’ with her husband, Nate, had to say on the matter:

“Food is really complicated; it isn’t just about the organic label or about supporting the farm because it’s local. It’s making sure the places we source from have good growing practices. We do the research and take the time to ensure we are bringing in the highest quality ingredients. We will even go so far as to import things outside of the US because lots of small-scale places do the bare minimum for certifications.”

We also asked Rochelle why they do what they do at Rafns’ and how they work to make the world a better place. Here’s her response:

“We have always been foodies. We are very passionate about food, not only eating it, but making sure we know where it comes from. I find it to be an educational opportunity as well. I get passionate about communicating the differences in food production/distribution.”

Building Success With a Good Online Presence

Rochelle credits Rafns’ strong online reputation to their online presence. People are visual, and they ensure to showcase their quality food and the ambiance of their restaurant on their website with pictures.

Outside of building a powerful online reputation, Rafns’ has grown through community involvement. They’ve done a lot of donating in the area, including gift certificates for charities, and they’ve even promoted a Ted Talk with their sustainable practices.

Clearly, Rochelle knows a thing or two about how to grow a business and build an online reputation. Here’s her expert advice for the many other business owners out there looking to do the same thing:

“Make sure you can format things in a visual manor to effectively paint the picture to your audience. People eat/buy with their eyes first, and you should put a lot of time into presenting your offering digitally. If you can’t /are unable to do so, then you should find someone that can because it’s very important!”


Congratulations to the team at Rafns’ for being a 2018 Top Rated Local award winner, and thank you so much, Rochelle, for taking the time to speak with us!

For an unbeatable dining experience in Salem, we highly recommend Rafns’. Visit their website today!

Texas’ Top Rated Local® Restaurants Award Winner: Burgerland

Top Rated Local® is pleased to announce that Burgerland is a 2018 award winner for restaurants in Texas!

If you have a hankering for a juicy, mouth-watering burger, there’s no better place to stop in Paris, Texas, than Burgerland.

Burgerland has received more than 1,200 reviews from five verified review sites with an average rating of 4.78 stars, earning them a phenomenal Rating Score™ of 97.82 and a 2018 Top Rated Local award for ranking among the top 10 restaurants in all of Texas!

Here’s just one of their many five-star reviews:

“We make a twice-a-year pilgrimage from Kentucky to visit family. It’s just a given that Burgerland will make at least one of our meals during the week. With the addition of the Sulphur Springs location, there are two ‘can’t lose’ options. Good food and good people make for a great environment!” – Robbie M.

Not Your Average Restaurant

Customers who visit Burgerland enjoy a different kind of experience. The team at Burgerland is always super busy thanks to their unbeatable food, and although it may seem like chaos, it’s perfectly orchestrated. Best of all, every single employee on the team at Burgerland works together to make their customers feel cared for.

We sat down with Robert, the office manager at Burgerland, to find out why he does what he does and how he works to make the world a better place. Here’s what he had to say:

“Customers always come first. and I want the customers to come in and have a great time. It all starts with my employees, so I make sure to take good care of them so that they can take good care of our customers as well.”

Building Success by Making People Feel at Home

Robert credits Burgerland’s strong online reputation to their atmosphere and their commitment to making everyone feel at home. Robert believes that the customer relationships Burgerland has developed have also helped them find success, and if they make a mistake, they always make it a point to address it and find a solution. It doesn’t hurt that every single one of their employees works hard to make their customers happy, either.

Outside of building a powerful online reputation, Burgerland has grown through word of mouth, social media, Yelp and by having a catering trailer.

We asked Robert what advice he has for the many business owners out there looking to grow their business and build their online reputation. Here are the words of wisdom he shared with us:

“It’s about customer relations. Get to know your customers very, very well and treat them right.”


Congratulations to the team at Burgerland for being a 2018 Top Rated Local award winner, and thank you so much, Robert, for taking the time to speak with us!

Whether you’re looking for an amazing burger to satisfy your hunger or next-level customer service that can’t be beat, we highly recommend stopping by Burgerland in Paris. Visit their website today!

Virginia’s Top Rated Local® Restaurant Award Winner: Terrapin Restaurant

Top Rated Local® is pleased to announce that Terrapin Restaurant is a 2019 award winner!

With a stupendous 90.92 Rating Score™ and an average star rating of 4.59 on verified review sites, Terrapin Restaurant is one of the top 10 restaurants in the entire state of Virginia for 2019. Our team spoke with managing partner, Brian Williams, about his business’ online reputation and tracked down just a couple of reviews that we believe truly exemplify what makes Terrapin Restaurant such a hit.

A Unique Dining Experience

“What a phenomenal experience! Everyone made it such a unique experience. It was our 16 year wedding anniversary and they even put it on the menu! They brought out a complimentary [glass] of champagne. All were attentive to every detail. The food served was of the utmost quality and flavor [like we’ve] never before tasted! The fact that all [of the ingredients were] local made it that much more appreciated — giving back to and supporting the farmers and people that make this country great! I will dine here again for upcoming special occasions. The rack of lamb was beyond expectation!”

Speaking with Brian, it was quickly apparent to us how much passion he and his team have for the hospitality business. They take immense pride in showing their customers what dining can and should be. The team at Terrapin believes in treating their customers with the utmost care, consistently going above and beyond the call of duty to ensure that each and every guest has a wonderful time during their visit.

Unparalleled Cuisine

“We enjoyed Terrapin. Everything was on point — the food, the service, and the ambiance. The beet salad was both beautiful in its presentation and delicious. My husband’s strip looked good and he looked happy. The arugula salad was fresh and delicious, a nice complement to the pork belly ravioli which was light and tasty…”

No matter the level of service, no restaurant is truly great without excellent food. Luckily, Terrapin offers phenomenal cuisine, offering both dinner a la carte and a luxurious four-course tasting menu. The talented team of chefs at Terrapin utilizes local and organic ingredients as often as they possibly can and strive to create dishes that are simply incomparable to the other options in the area. Whether you’re celebrating a special occasion or just in a “treat yourself” kind of mood, you’re sure to enjoy a wonderful meal at Terrapin Restaurant.


Thank you for speaking with us, Brian. Congratulations to the team at Terrapin Restaurant for being a 2019 Top Rated Local award winner!

Oregon’s Top Rated Local® Restaurants Award Winner: FOMO Chicken

Top Rated Local® is pleased to announce that FOMO Chicken is a 2018 award winner for restaurants in Oregon!

If you have a hankering for mouth-watering Korean or southern fried chicken in Portland, it’s time to try the delectable eats at FOMO Chicken.

FOMO Chicken has earned hundreds of online reviews from six different verified sites with an average rating of 4.81 stars, a spectacular Rating Score™ of 98.12 and two 2018 Top Rated Local awards — one for being ranked among the top 100 companies in Oregon and one for being ranked among the top 10 restaurants in Oregon!

Here’s just one of their many five-star reviews:

“Absolutely outstanding food! Had both the sweet garlic and spicy Korean fried chicken, and they were fantastic. Incredibly crispy, the perfect amount of coating and sticky. Sides were inexpensive and good (especially the mashed potatoes!). If you’re looking for awesome food…definitely hit this place up.” – Benjamin B

Not Your Average Restaurant

We talked to the owner of FOMO Chicken, Sun Kim, to find out what makes them different. He told us that one of the main things that sets them apart is that they use organic and locally sourced chicken. They also provide gluten-free options, and they serve both Korean and southern fried chicken. At FOMO Chicken, guests enjoy a healthy but tasty option.

We asked Sun why they do what they do at FOMO Chicken. He told us that his is the only Korean fried chicken spot in his area, and he wanted to provide this delectable dish to the Portland area.

Building Success Through Delicious Food

Sun says there really is no secret to FOMO Chicken’s strong online reputation, and he credits it to the great product they provide for their customers. People simply love their food, and the reviews and referrals happen organically.

Outside of building a powerful online reputation, Sun has gotten his company’s name out there by being an active part of his community and participating in events and festivals. He’s also done a lot of networking.

We asked Sun what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Find the right mentor, someone who has been through the challenges before, and follow their advice.”


Congratulations to the team at FOMO Chicken for being a 2018 Top Rated Local award winner, and thank you so much, Sun, for taking the time to speak with us!

If you have a taste for amazing fried chicken in Portland, we highly recommend FOMO Chicken. Visit their website today!

Washington’s Top Rated Local® Restaurants Award Winner: Once Upon a Thyme

Top Rated Local® is pleased to announce that Once Upon a Thyme is a two-time 2018 award winner in Washington!

If you’re looking for a restaurant that not only servies mouth-watering food but also offers next-level customer service, look no further than Once Upon a Thyme in Chehalis.

Once Upon a Thyme has earned more than 400 online reviews with an average rating of 4.90 stars, a jaw-dropping Rating Score™ of 99.00 and two 2018 Top Rated Local awards — one for being ranked among the top 100 companies in Washington and one for being ranked the number one restaurant in Washington!

Here’s just one of their many five-star reviews:

“A sandwich is a whole experience here, [with] generous portions, [the] best toppings [and your] choice of fresh breads, including gluten-free. Salads were just the right portion and full of flavor and texture, delicately combined to be balanced visually. [They have] house-made everything, [and the environment is] chic, quiet [and] upscale country. Desserts are off-the-charts amazing. This is a place I am proud to take my siblings or parents to. It has a calm, welcoming vibe, like you are eating at a friend’s house and being very well taken care of.” – Andrea A

Not Your Average Restaurant

Once Upon a Thyme offers a dining experience like no other. It’s a cozy, eclectic restaurant that not only offers high-quality food, but also a shopping area. Furthermore, a lot of love goes into the making of every dish, and with so many wonderful people working there, the service is always stellar!

When Joy Templeton, the owner of Once Upon a Thyme, first started out, she was able to do it all on her own. But this fantastic restaurant has grown so much that she’s had to hire a number of truly great people to keep up.

Once Upon a Thyme’s service goes far beyond the restaurant itself. Once Upon a Thyme also does catering for events of up to 60 people, and Joy teaches cooking classes, as well.

We asked Joy why they do what they do at Once Upon a Thyme and how they work to make the world a better place. Here’s what she had to say:

“It all stems from the mantra, ‘you are what you eat.’ We can control many diseases and illnesses by what we put into our bodies, and we love making people feel good with our food.”

Building Success Through Consistent, Clean Ingredients

Joy credits Once Upon a Thyme’s strong online reputation to her commitment to creating the best dishes for her customers by using consistent, clean ingredients. While most restaurants offer their customers a lot of from-frozen meals, Once Upon a Time makes everything from scratch. It’s a labor of love, but it has paid off in a powerful online reputation and lots of word-of-mouth from her satisfied customers.

Apart from a solid online reputation and word of mouth, Joy gets her restaurant’s name out there by being active on Facebook and having a Google listing. She’s also worked with a couple of different companies and advertised in a few places.

We asked Joy what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Start small and grow with your business. Don’t look for instant gratification.”


Congratulations to the team at Once Upon a Thyme for being a two-time 2018 Top Rated Local award winner, and thank you so much, Joy, for taking the time to speak with us!

If you’re looking for a great restaurant that will satisfy your tastebuds like no other, we highly recommend grabbing a bite at Once Upon a Thyme!