Connecticut’s Top Rated Local® Restaurants Award Winner: Hamilton Street Market

Top Rated Local® is pleased to announce that Hamilton Street Market is a 2019 award winner for restaurants in Connecticut!

When you’re hungry and you don’t want to settle for second best, there’s no better restaurant to turn to in New London than Hamilton Street Market.

Hamilton Street Market has received hundreds of reviews with an average rating of 4.70 stars, earning them a wonderful Rating Score™ of 96.96 and a 2019 Top Rated Local award for ranking among the top five restaurants in all of Connecticut!

Here’s just one of their many five-star reviews:

“This is the best grinder place I have been to, but grinders aren’t the limit. The breakfast menu looks amazing (especially the giant omelet I once saw), and everything made there is made with quality and pushed to the max. Everyone should get food here — it is amazing (they also have really good-looking, giant cookies)! ” – Camden S.

Not Your Average Restaurant

We wanted to learn all about Hamilton Street Market and its impressive online reputation, so we took a few minutes to talk with the owner, Lynn.

The first question we had for Lynn was what is it that sets Hamilton Street Market apart from their competition in Connecticut. Lynn told us that, though Hamilton Street Market is a small place, you’ll never find a bigger grinder anywhere else.

We also wanted to know what their mission is at Hamilton Street Market and how they work to make the world a better place. Lynn shared with us that their mission is to serve their community with what they like.

Building Success by Offering a Very Good Product

Lynn attributes Hamilton Street Market’s strong online reputation to their commitment to offering their customers a very good product.

Outside of building a powerful online reputation, Hamilton Street Market has gotten their name out there solely through word of mouth, which tells you something about how delicious their food is and how great their service is.

There are so many business owners out there looking to build the kind of online reputation Hamilton Street Market has. When we asked what advice she has for them, Lynn emphasized the importance of keeping with up the product from day one.


Congratulations to the team at Hamilton Street Market for being a 2019 Top Rated Local award winner, and thank you so much, Lynn, for taking the time to speak with us!

We highly recommend Hamilton Street Market in New London. Visit their website today!

Colorado’s Top Rated Local® Restaurants Award Winner: Table 79 Foodbar

Top Rated Local® is pleased to announce that Table 79 Foodbar is a 2018 award winner for restaurants in Colorado!

When you have a hankering for great food and drinks in Steamboat Springs, there’s no better restaurant to turn to than Table 79 Foodbar.

Table 79 Foodbar has received almost 1,000 reviews on five verified sites with an average rating of 4.66 stars, earning them an incredible Rating Score™ of 96.58 and a 2018 Top Rated Local award for ranking among the top 10 restaurants in all of Colorado!

Here’s just one of their many five-star reviews:

“Table 79 was a fun experience. The drinks were unique and delicious; I had the Barrel Aged Tequila Old Fashioned. I would have drunk them all night, but I wanted to be able to ski the next morning! I don’t know if the food or drinks were better, but the Pan Seared Salmon was very unique and flavorful. The menu may look small at first glance, but the variety of food and quality of food makes up for it; you can’t go wrong. The staff was also very friendly giving wonderful recommendations.” – Joshua A.

Not Your Average Restaurant

Jeff, the owner of Table 79 Foodbar, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Table 79 Foodbar apart from the many other restaurants in Colorado. Jeff told us that the whole concept is to bring a city vibe into the mountains. They try to be really innovative and to branch out to tourists and their repeat customers. They have a fun, hip atmosphere; it’s a different concept then a lot of the places in the mountains. Jeff added:

“We experience offseasons, but we stay open year-round and run specials to encourage our locals to visit us as much as possible. Our atmosphere is something that you can’t really put a dollar sign on; it’s an exciting place to be. We try to be a humble, inviting place; we’re not trying to be snooty. We like to be creative and have a lot of fun.”

We also wanted to know why they do what they do at Table 79 Foodbar and how they work to make the world a better place. Here’s what Jeff had to say:

“We try really hard to develop people within the company. We are people-focused and invest in everything we do. It shines through all of our employees. It’s a great place to work; we offer a great family vibe. We also donate to several charities around town. We are focused on people and on trying to provide the best quality of living for our staff. This industry is really about people, and we do everything we can take care of our company members.”

Building Success With the Right Staff

When we asked Jeff about Table 79 Foodbar’s secret to such a strong online reputation, he said:

“It’s definitely our staff. We have very little turnover from all our associates. We love to talk about the culture of our restaurant; it’s something we talk about every day. Our roots lie in hospitality, and we are constantly searching for ways to improve both our product and style of service. We see a ton of regulars and tourists alike here, so it’s all about making those connections with our guests.”

Outside of building the kind of online reputation any business owner would envy, Table 79 Foodbar has spread the word about who they are and what they do by working with businesses in the local area, as well as through word of mouth.

Clearly, Jeff knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Be really consistent; each day is better than the last… It’s easy to buy someone a drink or give them a dessert; we find other ways to show the customers our support. Every day we focus on consistency and getting better. Our staff is big on building an inner community.”


Congratulations to the team at Table 79 Foodbar for being a 2018 Top Rated Local award winner, and thank you so much, Jeff, for taking the time to speak with us!

We highly recommend Table 79 Foodbar in Steamboat Springs. Visit their website today!

Pennsylvania’s Top Rated Local® Restaurants Award Winner: Flood City Cafe

Top Rated Local® is pleased to announce that Flood City Cafe is a 2019 award winner for restaurants in Pennsylvania!

When you’ve got a hankering for something delicious, there’s no better restaurant to turn to in Johnstown than Flood City Cafe.

Flood City Cafe has received hundreds of reviews on six verified sites with an average rating of 4.80 stars, earning them a magnificent Rating Score™ of 97.99 and a 2019 Top Rated Local award for ranking among the top five restaurants in all of Pennsylvania!

Here’s just one of their many five-star reviews:

“I stopped by for a quick lunch and was pleasantly surprised. The aroma of freshly ground coffee greeted me as soon as I walked in. I had a BLT and chips. The sandwich had a garlic mayo, which was perfect. The chips were tasty, too. This is a hidden gem! [It has a] very clean dining area and free wifi.” – Erica

A One-of-a-Kind Restaurant’s Secret to a Strong Online Reputation

Flood City Cafe has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with Kristy Hagan, who became the new owner of Flood City Cafe on May 30th.

The first thing we wanted to know was what makes Flood City Cafe unique compared to the many other restaurants in Pennsylvania. Kristy told us that they’ve been around since 2014 and have a very loyal customer following. They pride themselves on knowing their regulars and are always ready to have a conversation with you when you come in. They are also a tourist destination for people visiting the city because of its history of floods.

When we asked what the secret is to such a solid online reputation at Flood City Cafe, Kristy pointed to the fact that all of their reviews are organic, which says something about the kind of service they offer.

Making the World a Better Place by Giving Back

We also wanted to know what their mission is at Flood City Cafe and how they work to make the world a better place. Kristy shared with us that they are very involved in their community and committed to giving back. They’ve participated in a Johnstown cleanup day; they’ve funded “Cup of Joe” —a program where people buy coffee for people who can’t afford it, and the proceeds go toward beautification and cleanup. They are always looking for ways to be more involved in the city and its local organizations.

Outside of building a powerful online reputation, Flood City Cafe has grown through word of mouth, community involvement and social media.

It’s clear that Kristy knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“Get to know your customers, and be personally involved as the owner.”


Congratulations to the team at Flood City Cafe for being a 2019 Top Rated Local award winner!

We highly recommend Flood City Cafe in Johnstown. Visit their website today!

Maine’s Top Rated Local® Restaurants Award Winner: Taco the Town

Top Rated Local® is pleased to announce that Taco the Town is a two-time 2019 award winner in Maine!

If you’ve got a hankering for fresh, authentic tacos, burritos and quesadillas in Brunswick, you’ve got to try Taco the Town.

Taco the Town has received hundreds of reviews on four verified sites with an average rating of 4.92 stars, earning them an out-of-this-world Rating Score™ of 97.17 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top five restaurants in all of Maine!

Here’s just one of their many five-star reviews:

“This is, hands-down, the best taco you will not only get off a truck but I defy you to find a better taco in all Brunswick! The effort and love put into the food is evident the second you’re handed your order. I cannot express enough about how delicious this food is.” – Alexander C.

Not Your Average Food Truck

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Tai Choo, the owner of Taco the Town.

The first thing we wanted to know was what makes Taco the Town a one-of-a-kind food truck in Maine. Here’s what Tai had to say:

“We are really the only ones doing what we’re doing in this area. Being from California, I brought the authentic-style Mexican food truck food to Brunswick, Maine, so you’re really not going to get anything else like it around here. I would say that our flavors and prices are excellent, too.”

Tai added:

“Everything is pretty much gluten-free, so we get a lot of gluten-free people come and eat at our place.”

We also asked Tai what their mission is at Taco the Town and how they work to make the world a better place. Here’s his response:

“[Our mission is] to provide food that’s healthy and fun and different than what everyone else is serving around here.”

Building Success Through Good Food and Customer Service

Tai attributes Taco the Town’s strong online reputation to their commitment to cooking good food and giving their customers good customer service.

Outside of building a powerful online reputation, Taco the Town has gotten their name out there through word of mouth:

“A lot of our advertising is word of mouth. We’ve found that people are just talking and talking and talking about us and it’s growing our business really fast. We don’t do ads in newspapers and stuff like that. We don’t need to. Today, it was 90 degrees outside, it’s a Wednesday, and we served about 200 people for lunch.”

Tai went on to tell us that community involvement has also played a role in growing the business:

“We’ve done quite a few benefit deals for the community. We’ve done quite a few for hurricane and flooding relief. We did one for the campfire victims in California, because that’s where I’m from, and that seems to grab a lot of attention.”

Every business owner wants to build the kind of online reputation Taco the Town has. When we asked Tai what advice he has for those business owners, he said:

“What comes to mind is just serve fresh, flavorful food at a reasonable price and give them good customer service, and they’re going to come.”


Congratulations to the team at Taco the Town for being a 2019 Top Rated Local award winner, and thank you so much, Tai, for taking the time to speak with us!

We highly recommend Taco the Town in Brunswick. Visit their Facebook page today!

Rhode Island’s Top Rated Local® Restaurants Award Winner: Bouchard Inn & Restaurant

Top Rated Local® is pleased to announce that Bouchard Inn & Restaurant is an award winner for restaurants in 2019.

If you are looking for an outstanding restaurant in Newport, look no further than this award-winning company!

Bouchard Inn & Restaurant has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.77 stars, earning them an impressive Rating Score™ of 97.70 and a 2019 Top Rated Local award for ranking as one of the top 50 businesses and the number one restaurant in Rhode Island!

Here’s just one of their many five-star reviews:

“An amazing dining experience is waiting for you at Bouchard. The waitstaff is incredibly knowledgeable and considerate, taking careful steps to make sure the timing of your courses flows smoothly. The food is incredible and does not make you question the price. It’s worth every penny for this delightful fine-dining experience.” – J.D.

It is because of excellent reviews like this that Bouchard Inn & Restaurant is now able to call themselves a Top Rated Local award winner!

Not Your Average Restaurant

We were excited to learn all about Bouchard Inn & Restaurant and how they have gotten where they are today, so we sat down with the General Manager, Brittney Bouchard.

The first thing we wanted to know was what it is that makes Bouchard Inn & Restaurant stand apart from its competitors. Brittney passionately told us about the quality of both their service and their products. She said:

“We deliver the most top-quality product and service that we can. There’s never a time that we do anything to fall below that standard. We always plan on delivering excellent service and an excellent quality of food to everyone.”

She continued by telling us about their dedication to providing an all-around outstanding experience to their guests. Brittney shared:

“We try to deliver the greatest overall experience. It’s not just dinner here; it’s a whole array of steps along the way that make people want to stay here. We just try our best to fulfill the needs of our guests. I think that’s what shines through the most.”

Brittney is also incredibly proud of their staff and told us about the incredible people that work at Bouchard:

“The food is fantastic; our chef is fantastic, and our staff is amazing as well. We are very lucky as far as that goes. Everybody is very hard working here. All of our staff are 100-percent dedicated to what they do. This isn’t a job to anybody; this is a passion. We are very lucky to have found these people who really want to strive for excellence in this field.”

Building Success, Online and Off

Bouchard Inn & Restaurant has earned a fabulous reputation, both online and off. With thousands of positive reviews, we wanted to know what their secret is to having grown such an incredible presence online. We were shocked to hear what they had to say about that:

“We’re not doing anything to grow our business besides delivering a great product and a great experience. We’ve been lucky enough that the reputation and the reviews have come in organically. There’s never a time that we’ve ever asked anybody to write a review. We literally do what we do as best as we can, and that’s what shines through to our guests. The thing what we’re doing to grow our business is do what we do well. That’s all.”

There are many businesses out there that are looking to build as impressive a reputation as Bouchard Inn & Restaurant has managed to. We asked if Brittney could share any expert advice with these companies. Here’s what she had to say:

“Unfortunately, I can’t provide an answer to that as far as growing an online business. We honestly just try to give the best experience we can. All of our guests are special, and as long as we treat them that way, the online business will just grow organically.”


Congratulations to Bouchard Inn & Restaurant for being a 2019 Top Rated Local award winner, and special thanks to Brittney for taking the time to speak with us!

Maine’s Top Rated Local® Restaurants Award Winner: Humble Comfort Food & Spirits

Top Rated Local® is pleased to announce that Humble Comfort Food & Spirits is an award winner for restaurants in 2019.

If you are looking for some truly delicious, homemade comfort food, look no further than this award-winning company!

Humble Comfort Food & Spirits has received many overwhelmingly positive reviews across seven different verified sites with an average rating of 4.70 stars, earning them an impressive Rating Score™ of 97.02 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses and one of the top five restaurants in Maine!

Here’s just one of their many five-star reviews:

“This place is AMAZING! Seriously, this is probably one of the best restaurants in the greater Bangor area. We went for the first time this past Saturday, and we are hooked! This is REAL comfort food. If you haven’t been yet, you are really missing out.” – J.A.

It is because of excellent reviews like this that Humble Comfort Food & Spirits is now able to call themselves a Top Rated Local award winner!

Not Your Average Restaurant

We were excited to learn all about Humble Comfort Food & Spirits and how they have gotten where they are today, so we sat down with the owner, Meghan Black.

The first thing we wanted to know was what it is that makes Humble Comfort Food & Spirits stand apart from its competitors. Meghan told us about some of the ways they offer comfort and care to their patrons, saying that it all starts with a warm greeting right when you walk in. They are committed to making truly home-cooked comfort food by hand. They also hang amazing artwork on their walls, all from local artists! Meghan told us that in their shop, there are always great conversations going on, and that she loves their regulars.

We asked Meghan about their business mission, and she shared:

“I find food to be an important part of my day, and I value what goes in my body. I want people to have that, too. We make them real food that will nourish their bodies.”

Building Success, Online and Off

Humble Comfort Food & Spirits has earned a phenomenal reputation, and Meghan said it’s all been thanks to word of mouth. Of course, they have also seen the benefits of having great online reviews. When we asked Meghan what the secret is behind getting hundreds of positive reviews, she said that they are just lucky to have such great patrons.

There are many businesses out there that are looking to build as impressive a reputation as Humble Comfort Food & Spirits has managed to. We asked if Meghan could share any expert advice with these companies. Here’s what she had to say:

“Make sure that your customers know you care about them and that you truly enjoy them.”

Meghan ended our chat by saying that she wanted to express her gratitude to the people that have left them such kind words in their reviews. She also wanted to give a shout-out to her staff, who she said makes the dream work.


Congratulations to Humble Comfort Food & Spirits for being a 2019 Top Rated Local award winner, and special thanks to Meghan for taking the time to speak with us!

Connecticut’s Top Rated Local® Restaurants Award Winner: Riley’s Hot Dog & Burger Gourmet

Top Rated Local® is pleased to announce that Riley’s Hot Dog & Burger Gourmet is an award winner for restaurants in 2019.

If you are looking for a delicious and unique burger or hot dog, look no further than this award-winning company!

Riley’s Hot Dog & Burger Gourmet has received hundreds of overwhelmingly positive reviews across five different verified sites with an average rating of 4.69 stars, earning them an impressive Rating Score™ of 96.87 and a 2019 Top Rated Local award for ranking as one of the top four restaurants in Connecticut!

Here’s just one of their many five-star reviews:

“They have great, friendly service and an incredible and interesting menu. They also have exceptional food. I had the burger and am excited to return and try the hot dogs. The coleslaw is amazing, and all this for a great price. I will be returning!” -C.B.

It is because of excellent reviews like this that Riley’s Hot Dog & Burger Gourmet is now able to call themselves a Top Rated Local award winner!

Not Your Average Restaurant

We were excited to learn all about Riley’s Hot Dog & Burger Gourmet and how they have gotten where they are today, so we sat down with the owners, Rick Charamtom and Deb Dalena.

The first thing we wanted to know was what it is that makes Riley’s Hot Dog & Burger Gourmet stand apart from its competitors. Deb told us all about their fresh and unique offerings. She said:

“I would say it’s because we have a very creative menu. We make everything fresh every single day. We cut our fries, press our own burgers, and make our sauces. Nothing is taken out of a freezer. We make what we would like to be served if we went some place.”

Deb went on to tell us a bit about why they started their business:

“We love to cook, and we wanted to have a place where people can eat and leave with a smile.”

She continued, telling us about why they keep doing what they do:

“There are not a lot of places to relax and eat. We have seen over the last five years that the customers that come here have a spot to meet their friends, family, or clients. We make everyone happy by filling their bellies. We get to know our customers’ names and ask them about their days.”

Building Success And Cooking Great Food

There are many businesses out there that are looking to build as impressive a reputation as Riley’s Hot Dog & Burger Gourmet has managed to. We asked if Rob and Deb could share any expert advice with these companies. Here’s what Rob had to say:

“Cook like you are cooking for your family.”


Congratulations to Riley’s Hot Dog & Burger Gourmet for being a 2019 Top Rated Local award winner, and special thanks to Rob and Deb for taking the time to speak with us!

Rhode Island’s Top Rated Local® Restaurants Award Winner: Enoteca Umberto

Top Rated Local® is pleased to announce that Enoteca Umberto is a 2019 award winner for restaurants in Rhode Island!

When you want a great bite to eat in Providence, you won’t find a better restaurant to turn to than Enoteca Umberto.

Enoteca Umberto has received hundreds of reviews on five verified sites with an average rating of 4.92 stars, earning them an excellent Rating Score™ of 99.19 and a 2019 Top Rated Local award for ranking among the top five restaurants in all of Rhode Island!

Here’s just one of their many five-star reviews:

“This place is truly authentic Italian! It’s even more enjoyable if you understand the language and what’s being said by Umberto and his wonderful family! Their purely southern Italian cuisine combined with great wines makes for an unbeatable combination!” – Alfonso F.

Not Your Average Restaurant

Umberto, the owner of Enoteca Umberto, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Enoteca Umberto apart from the many other restaurants in Rhode Island. Umberto told us that they showcase recipes from traditional Italian dining along with the old world of the Italians. His wife comes from an immigrant household, and she is a culinary wizard because of her skills in the kitchen and her culture. They import small batches of wine straight from Italy, and they go to Italy twice a year.

Umberto went on to tell us that his wife changes the menu every day and that everything is cooked fresh. They book couples months in advance, but they always recommend coming by, as they sometimes have cancelations.

We also wanted to know why they do what they do at Enoteca Umberto and how they work to make the world a better place. Umberto shared with us that their basic mission is simply to continuously grow and to show young people the importance of working.

Building Success Through Passion

When we asked Umberto about Enoteca Umberto’s secret to such a strong online reputation, he pointed to the fact that the restaurant started as a passion project.

Outside of building the kind of online reputation any business owner would envy, Enoteca Umberto has spread the word about who they are and what they do through an organic, hands-on approach, by educating people, by showcasing who they are and by focusing on being brand ambassadors.


Congratulations to the team at Enoteca Umberto for being a 2019 Top Rated Local award winner, and thank you so much, Umberto, for taking the time to speak with us!

We highly recommend Enoteca Umberto in Providence. Visit their website today!

Indiana’s Top Rated Local® Restaurants Award Winner: Artisan

Top Rated Local® is pleased to announce that Artisan is an award winner for restaurants in 2019.

For elegant and imaginative, Midwestern cuisine showcasing farm-fresh ingredients, look no further than this award-winning restaurant!

Artisan has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.79 stars, earning them an impressive Rating Score™ of 97.87 and a 2019 Top Rated Local award for ranking as one of the top three restaurants in Indiana!

Here’s just one of their many five-star reviews:

“I have never been to a place that was so nice, warm, and welcoming as the Artisan. [They] were outstanding. The food was beyond delicious. This would be an amazing place for a date night you would never forget. I wish I could give this place 10 stars.” – J.L.

It is because of excellent reviews like this that Artisan is now able to call themselves a Top Rated Local award winner!

Not Your Average Restaurant

We were excited to learn all about Artisan and how they have gotten where they are today, so we sat down with one of the owners, Brad Canniff.

The first thing we wanted to know was what it is that makes Artisan stand apart from its competitors. With its smaller space and open kitchen, Artisan provides a unique and intimate dining experience to all of its guests. Their space allows for an intimate and fine dining experience while still making guests feel comfortable and relaxed. Having an open kitchen means nothing is hidden from guests and guests are at a chef’s table, which makes for a fine-dining experience. Their standards are high, and they use as much local produce and game meat as possible. They also make everything in-house, including stocks, broth, and trimming meats.

Artisan’s excellence is highlighted by their many accreditations and acknowledgments, which include The Four Diamond Award from AAA, accreditation from Wine Spectator, and being featured as a bucket list restaurant by MSN.

Building Success And Giving Back

Artisan has earned a phenomenal reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Brad told us that they do utilize some online resources, like ad campaigns and social media, but that word of mouth and reviews from happy customers have been their greatest source of new business. Artisan has also gained some recognition in the community, where they do as much as they can to give back and support local. They feature local artists in their gallery and partner with the local Salvation Army, local schools, CAPS, and many other foundations. Brad said:

“Take care of your community, and your community will take care of you.”

There are many businesses out there that are looking to build as impressive a reputation as Artisan has managed to. We asked if Brad could share any expert advice with these companies. Here’s what he had to say:

“Provide consistent service and products. Inconsistency increases the risk of bad reviews from people… Inconsistency and a lack of genuine service are some of the biggest problems in the service industry. You need to remember the humanity of serving, and focus on the people, not just the money.”


Congratulations to Artisan for being a 2019 Top Rated Local award winner, and special thanks to Brad for taking the time to speak with us!

Ohio’s Top Rated Local® Restaurants Award Winner: Sotto

Top Rated Local® is pleased to announce that Sotto is a 2019 award winner for restaurants in Ohio!

If you have a craving for mouth-watering Italian food served in an unbeatable atmosphere, there’s no better option than Sotto in Cincinnati.

Sotto has received thousands of reviews on eight verified sites with an average rating of 4.75 stars, earning them an exemplary Rating Score™ of 97.49 and a 2019 Top Rated Local award for ranking among the top 10 restaurants in all of Ohio!

Here’s just one of their many five-star reviews:

“[This was] one of the best meals I have ever had. Everything was exceptional, and that includes the service staff. The atmosphere is stunning. I will be back every time we come here to visit.” – Zachary M.

Not Your Average Restaurant

William, the owner of Sotto, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Sotto apart from the many other restaurants in Ohio. Here’s William’s response:

“Our focus is to blow people away with the experience. Our servers are trained with the knowledge of Italian food. It starts not with great service and food but with the understanding of our menu. We have the opportunity to blow people away.”

We also wanted to know why they do what they do at Sotto and how they work to make the world a better place. William told us that their goal is to blow people away and said:

“That’s our culture, and our staff believes in it. It’s very fulfilling. We have an opportunity to make people’s days here.”

Building Success by Focusing on Hospitality

When we asked William about Sotto’s secret to such a strong online reputation, he attributed it to their commitment to focusing on hospitality, blowing people away and providing an immediate response.

Outside of building the kind of online reputation any business owner would envy, Sotto has spread the word about who they are and what they do through social media.

Clearly, William knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Blow people away. Focus on the customer.”


Congratulations to the team at Sotto for being a 2019 Top Rated Local award winner, and thank you so much, William, for taking the time to speak with us!

We highly recommend Sotto in Cincinnati. Visit their website today!