Top Rated Local® is pleased to announce that Conejo Restoration is a 2018 Top Rated Local award winner!
Thanks to their terrific 97.84 Rating Score™, an average star rating of 4.78, and the tons of nice things customers have to say about them online, Conejo Restoration is one of the top 10 restoration companies in the entire state of California! Here are just two of the rave reviews that got them here:
“I had a very bad mold problem at the house, which had come back a second time a few months after another company had supposedly fixed the problem. I needed to know what was really causing this mold and why it had come back. I called Conejo Restoration and [someone] came to conduct an inspection. He was highly professional and did a super great job. He took pictures [and] videos, [and] wrote a report with all his findings. He nailed the problem right away, which turned out to be defective waterproofing in the shower/tub area. [The office staff] is very sweet and efficient. I highly recommend their services.” -Vivian R.
“What a relief! We were celebrating New Year’s Eve, and the water started spilling out of the stairwell. [There was a] massive slab leak on both the hot and cold side. When other mainstream restoration companies would not even show up due to the holidays, they were there for us — the day we called! However, it did not end there. Our damage was BAD. We had to re-plumb the entire home, re-drywall and paint, as well as re-do half of our kitchen cabinets. Scotty and his crew and his fantastic group of contractors worked with us through the entire ordeal. This stuff doesn’t happen overnight, folks! Carpet went in today. Did I mention the leak happened on New Year’s Eve? Thanks for sticking by us.”-Alastair M.
Not Your Average Restoration Company
We had a chance to speak with owner, Scott Mineo, about his business’ awesome online reputation.
“We’re a small company, and we try to keep it that way so we can provide the customer service that our clients require. We also want to keep a close eye on the work that we’re doing. I try to do all of the estimates myself and let the clients know that I’m involved with each and every job we do,” he said, when asked what sets him and his business apart from other restoration companies in the area.
Building Success By Working Hard to Be The Best
Conejo Restoration’s secret to success seems to be their unwavering dedication to excellence. “We just tried to do the best job possible and provide the best customer service that we can. We also work hard to be prompt in our responses. We do offer incentives for our customers to leave reviews. We let them know that the best way they can help us is to leave a review!”
Scott left us with some advice for other businesses that want to improve their online reputation:
“Make sure you’re not growing too quickly! You need to be able to keep your quality standards.”
Thank you for your time, Scott. Congratulations to the team at Conejo Restoration for being a 2018 Top Rated Local award winner!
For expert restoration services in the Conejo Valley area, we highly recommend Conejo Restoration!
