North Carolina’s Top Rated Local® Restoration Companies Award Winner: SERVPRO of West Forsyth County

Top Rated Local® is pleased to announce that SERVPRO of West Forsyth County is a 2019 award winner for restoration companies in North Carolina!

Whether you have fire damage or water damage, SERVPRO of West Forsyth County is the restoration company to turn to in Winston-Salem.

SERVPRO of West Forsyth County has received dozens of reviews on four verified sites with an average rating of 4.94 stars, earning them a superb Rating Score™ of 97.42 and a 2019 Top Rated Local award for ranking among the top 10 restoration companies in all of North Carolina!

Here’s just one of their many five-star reviews:

“My experience with the staff at SERVPRO was superb, and I would recommend this company to others who have experienced damage to their property. Jeff Meadows and his staff were professional and very helpful in both the mitigation and restoration process.” – Sissy W.

Not Your Average Restoration Company

Jeffrey Meadows, the owner of SERVPRO of West Forsyth County, generously gave us a few minutes of his time to tell us about his one-of-a-kind business and its fantastic online reputation.

The first question we had for Jeffrey was what is it that sets SERVPRO of West Forsyth County apart from their competition in North Carolina. Here’s his response:

“[We have a] genuine concern and commitment for getting the customer’s property back to the previous condition as soon as possible.”

We also wanted to know what their mission is at SERVPRO of West Forsyth County and how they work to make the world a better place. Here’s what Jeffrey had to say:

“[We are] heavily involved in community activities. [Our] mission statement is to be the premier restoration provider in the area.”

Building Success Through Customer Service

Jeffrey attributes SERVPRO of West Forsyth County’s strong online reputation to their commitment to providing their customers with compassionate customer service.

Outside of building a powerful online reputation, SERVPRO of West Forsyth County has gotten their name out there through direct mail and search engine optimization, but their biggest marketing tool is referrals from happy clients.

As the owner of an award-winning business, Jeffrey knows a thing or two about how to grow a business and build an online reputation. Here’s his advice for the many other business owners out there:

“At the end of the day, it is about customer experience. Communication and being transparent are keys to that working.”


Congratulations to the team at SERVPRO of West Forsyth County for being a 2019 Top Rated Local award winner, and thank you so much, Jeffrey, for taking the time to speak with us!

We highly recommend SERVPRO of West Forsyth County in Winston-Salem. Visit their website today!

South Dakota’s Top Rated Local® Restoration Companies Award Winner: Louie’s Cleaning & Disaster Restoration

Top Rated Local® is pleased to announce that Louie’s Cleaning & Disaster Restoration is a 2019 award winner for restoration companies in South Dakota!

Don’t let water damage plague your home; for expert restoration services in Vermillion, choose Louie’s Cleaning & Disaster Restoration.

Louie’s Cleaning & Disaster Restoration has received dozens of reviews on three verified sites with an average rating of 4.91 stars, earning them a remarkable Rating Score™ of 95.13 and a 2019 Top Rated Local award for ranking among the top 10 restoration companies in all of South Dakota!

Here’s just one of their many five-star reviews:

“Anthony and his team are wonderful to work with and do a fantastic job! They are professional, courteous and thorough. Whether it’s carpet cleaning, duct cleaning, clean up after a water leak, etc., they make the process smooth and easy. [I] would definitely recommend them!” – Jami B.

Not Your Average Restoration Company

Anthony Edelen, the owner of Louie’s Cleaning & Disaster Restoration, generously gave us a few minutes of his time to tell us about his award-winning business and its superb online reputation.

The first question we had for Anthony was what sets Louie’s Cleaning & Disaster Restoration apart from their competition in South Dakota. Here’s his response:

“My company is the oldest restoration company in South Dakota. We give our clients transparency. I own up to my mistakes and go above and beyond to make up for those mistakes.”

Anthony went on to add:

“I see life in a whole different manner. Family is my priority. I love what I do.”

We also wanted to know what their mission is at Louie’s Cleaning & Disaster Restoration and how they work to make the world a better place. Here’s what Anthony had to say:

“My goal is to exceed clients’ expectations. Be proud of what you do.”

Building Success Through Phenomenal Service

When asked about the secret to such a strong online reputation at Louie’s Cleaning & Disaster Restoration, Anthony said:

“I treat every home like it is my home. I am here to provide phenomenal service. I truly love what I do, and my customers see that.”

Outside of building a powerful online reputation, Louie’s Cleaning & Disaster Restoration has spread the word about who they are and what they do through advertising in the local paper, getting involved and networking in their community, and donating to different organizations.

There are so many business owners looking to build the kind of online reputation Louie’s Cleaning & Disaster Restoration has. Here’s Anthony’s expert advice for them:

“Your associates are going to make or break you. I always tell them that I appreciate their hard work. Once you find that reliable person, make sure you keep them on! It is hard to find anyone who you can rely on. Take care of your people.”


Congratulations to the team at Louie’s Cleaning & Disaster Restoration for being a 2019 Top Rated Local award winner, and thank you so much, Anthony, for taking the time to speak with us!

We highly recommend Louie’s Cleaning & Disaster Restoration in Vermillion. Visit their website today!

North Carolina’s Top Rated Local® Restoration Companies Award Winner: Restoration 1 Of Durham-Greensboro

Top Rated Local® is pleased to announce that Restoration 1 Of Durham-Greensboro is an award winner for restoration companies in 2019.

If you are looking for a restoration company that will care for your home like their own, look no further than this award-winning company!

Restoration 1 Of Durham-Greensboro has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top five restoration companies in North Carolina!

Here’s just one of their many five-star reviews:

“My experience with Restoration 1 was great. My point of contact kept me informed at every step of the process and always called to confirm appointment details. [They had] excellent representatives… and I am very pleased with the timing of the repairs and the restorations/repairs that were performed at my residence. I would highly recommend Restoration 1 to others, and (GOD forbid) I would certainly use them again if the need arose. Keep up the professional work and great customer service!” – J.W.

It is because of excellent reviews like this that Restoration 1 Of Durham-Greensboro is now able to call themselves a Top Rated Local award winner!

Not Your Average Restoration Company

We were excited to learn all about how Restoration 1 Of Durham-Greensboro has been able to build such an impressive reputation, so we sat down with the owner and General Manager, Todd.

The first thing we wanted to know was what it is that makes Restoration 1 Of Durham-Greensboro stand apart from their local competitors. For Todd, it all comes down to integrity. He told us how important it is that his crew treats every property like their own. He said:

“In our industry, we are trying to do things with a high level of integrity. This industry has kind of taken a hit in the past from taking advantage of people. We strive to do the job right.”

We ended up chatting about the business’ mission, which Todd described as:

“[Our mission is to] provide a highly needed service at a critical time, charging a fair price and doing a professional job.”

Building Success Through Community

Restoration 1 Of Durham-Greensboro has managed to create a truly impressive reputation, so we were excited to learn about some of the ways they have gotten their company name out there. We learned that they have teamed up with an online marketing company, which has helped them with improving their SEO (search engine optimization).

Offline, they have made sure to stay present in their community by supporting Habitat for Humanity of Durham and by helping at local food shelters.

There are many businesses out there that are looking to build as impressive a reputation as Restoration 1 Of Durham-Greensboro has managed to. We asked if Todd could share any expert advice with these companies. He said to make sure that you remember to support your community.


Congratulations to Restoration 1 Of Durham-Greensboro for being a 2019 Top Rated Local award winner, and special thanks to Todd for taking the time to speak with us!

Michigan’s Top Rated Local® Restoration Companies Award Winner: BDS Environmental

Top Rated Local® is pleased to announce that BDS Environmental is an award winner for restoration companies in 2019.

If you are in need of a restoration company, look no further than this award-winning company!

BDS Environmental has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.93 stars, earning them an impressive Rating Score™ of 95.32 and a 2019 Top Rated Local award for ranking as one of the top 10 restoration companies in Michigan!

Here’s just one of their many five-star reviews:

“[They are an] honest company, and were easy to work with. The tech arrived on time, was knowledgeable, friendly, and answered any questions I had. The sales manager was also helpful and gave [me] a discount when [the] job took less time than [was] expected.” – C.H.

It is because of excellent reviews like this that BDS Environmental is now able to call themselves a Top Rated Local award winner!

Not Your Average Restoration Company

We were excited to learn all about how BDS Environmental has been able to build such an impressive reputation, so we sat down with the owner, Donna Lawler. The first thing we wanted to know was what it is that makes BDS Environmental stand apart from their local competitors. According to Donna, it all comes down to this company’s 10 years of experience.

BDS Environmental works hard to help make the world a better place by helping hazardous materials to find a proper home.

Building Success Through WORDS

There are many businesses out there that are looking to build as impressive a reputation as BDS Environmental has managed to. We asked if Donna could share any expert advice to these companies. Here’s what they had to say:

“Don’t do any social media.”


Congratulations to BDS Environmental for being a 2019 Top Rated Local award winner, and special thanks to Donna for taking the time to speak with us!

Mississippi’s Top Rated Local® Restoration Companies Award Winner: Absolute Cleaning & Restoration

Top Rated Local® is pleased to announce that Absolute Cleaning & Restoration is a 2019 award winner for restoration companies in Mississippi!

If you are in need of emergency restorative services or even a good floor cleaning, we recommend you go with Absolute Cleaning & Restoration in Tupelo, Mississippi.

Absolute Cleaning & Restoration has received dozens of reviews on verified sites with an average rating of 5.00 stars, earning them an incredible Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking among the top 10 restoration companies in all of Mississippi!

Here’s just one of their many five-star reviews:

“Chris and his staff did an excellent job on my silk area rug. [They offered] prompt pick-up and delivery, and they did an excellent cleaning on my rug. I would definitely use them again and [would] highly recommend them.” -Sherri R.

Not Your Average Restoration Company

We wanted to learn a little more about this award-winning business and its impressive online reputation, so we took a few minutes to talk with Chris Garrison, the owner at Absolute Cleaning & Restoration.

The first question we had for Chris was what sets Absolute Cleaning & Restoration apart from their competition in Mississippi. Here’s his response:

“We try to pay attention to those little details. We are a 10-man company. I show up to every job to make sure the operations are running smoothly. It was my hard work and sweat that got us to this place, so I want to make sure the customers are happy. It is the customers who have gotten us here.”

We also wanted to know what their mission is at Absolute Cleaning & Restoration and how they work to make the world a better place. Here’s what Chris had to say:

“Our mission is to protect the consumer from unethical work by other companies. We want to provide the best possible restoration service for our customers. Provide the service you say you’re going to provide.”

Building Success Through Attention To Detail

When asked about the Absolute Cleaning & Restoration secret to a strong online reputation, Chris said:

“We try to pay attention to detail. When our customers are happy, we ask for them to give us a review. Other customers are able to find us when they see the reviews.”

Outside of building a powerful online reputation, Absolute Cleaning & Restoration has gotten their name out there through online efforts and by utilizing tools offered by Business Network International.

There are so many business owners who would love to build the kind of online reputation that Absolute Cleaning & Restoration has. Here’s Chris’ expert advice for them:

“Consistency. Make sure you are consistent in your social media. I try to post weekly. Figure out what you benefit from and be consistent with it.”


Congratulations to the team at Absolute Cleaning & Restoration for being a 2019 Top Rated Local award winner, and thank you so much, Chris, for taking the time to speak with us! Visit their website here!

Michigan’s Top Rated Local® Restoration Company Award Winner: Dust Busters Restoration Services

Top Rated Local® is pleased to announce that Dust Busters Restoration Services is a 2019 award winner!

A 97.00 Rating Score™, a 4.70 average star rating, and tons of absolutely fantastic online reviews make Dust Busters Restoration Services one of the top three restoration companies in the entire state of Michigan! Here’s just one example:

“They were prompt, polite and friendly. My carpet had pet odors and they worked very hard to do the best they could. I didn’t have high expectations that they could remove the odor, but they did. So nice to have cleaners that take pride in their work.” -Sally F.

Not Your Average Restoration Company

Dan Rozboril, the owner of Dust Brother Restoration Services, took some time to speak with us about his business’ incredible online success.

First things first, we wanted to know what it is about Dan and his team that sets them apart from other restoration businesses in the area. He told us, “We’re a small, locally-owned business. I am hands-on with the business every day. We want to please everyone 100-percent. I’ve been in the community my whole life.”

The Dust Brothers Restoration Services Team is highly dedicated to serving their community. In Dan’s words, “Our mission is to keep doing quality work and always getting new, good customers. We try to reach out to people and help give fair and honest pricing”

Building Success Through Marketing

When asked what his secret to success is, Dan said it’s actually pretty simple. He told us, “We ask for reviews.”

As an award-winning business owner, Dan knows what it takes for a business to succeed online. That’s why we couldn’t let him go without finding out what advice he has for other businesses that are working on their online reputation. This is what he said:

“Invest in digital marketing. Do not put all your eggs in one basket.”


Congratulations to the team at Dust Busters Restoration for being a 2019 Top Rated Local award winner, and thank you so much, Dan, for taking the time to speak with us!

Michigan’s Top Rated Local® Restoration Companies Award Winner: DRYMedic Restoration Services

Top Rated Local® is pleased to announce that DRYMedic Restoration Services is an award winner for Restoration Companies in 2019.

If you are looking for a restoration company, look no further than this award-winning company!

DRYMedic Restoration Services has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.66 stars, earning them an impressive Rating Score™ of 96.57 and a 2019 Top Rated Local award for ranking in the top five restoration companies in all of Michigan!

Here’s just one of their many five-star reviews:

“DRYmedic was awesome. I was out of the country when I needed their services. They were incredibly prompt and attentive. They were trustworthy in my house, and their team was professional, respectful, and helpful. They worked well with my insurance company as well. I HIGHLY recommend DRYmedic! – Lee J.

It is because of excellent reviews like this that DryMedic Restoration Services is now able to call themselves a Top Rated Local award winner!

Not Your Average Restoration Company

We were excited to learn all about how DRYmedic Restoration Services has been able to build such an impressive reputation, so we sat down with Helen Rabban, controller at DRYmedic. The first thing we wanted to know was what it is that makes DRYmedic stand apart from their local competitors. Helen spoke about how DRYmedic has been able to be a big business with a small business feel. The owners frequently get involved with correspondence, giving DRYmedic more of a ‘mom and pop’ feel.

Building Success Through Empathy

Helen shared that DRYmedic’s mission is to help people to get things back to their original condition. This is one of the ways DRYmedic has been able to build such an impressive reputation. Helen says:

“We pride ourselves on top quality work and customer service.” We understand that people are dealing with catastrophes, so, we connect and empathize with the customers. We help people.”

We asked what advice Helen had for other companies that might be looking to attain a reputation as stellar as DRYMedic. She said that sometimes, it doesn’t hurt to ask for a review. Thanks to the reviews left by happy customers, much of their business has been referral-based.


Congratulations to DRYMedic Restoration Services for being a 2019 Top Rated Local award winner, and special thanks to Helen for taking the time to speak with us!

Michigan’s Top Rated Local® Restoration Company Award Winner: Premier Restoration

Top Rated Local® is pleased to announce that Premier Restoration is an award winner for Restoration Companies in 2019.

If you are looking for a Restoration Company who will do everything they can to provide you with a positive experience, look no further than Premier Restoration!

Premier Restoration has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 95.50 and a 2019 Top Rated Local award for ranking as one of the top 10 restoration companies in Michigan!

Here’s just one of their many five-star reviews:

“Our recent relationship with the folks at Premier Restoration was a most positive experience. Their work in restoring our basement was efficient, timely, and outstanding in quality. They were conscientious about every detail of the job. We highly recommend Premier as a company which does excellent work.” – P.M.

It is because of excellent reviews like this that Premier Restoration is now able to call themselves a Top Rated Local award winner!

Not Your Average Restoration Company

We wanted to learn more about Premier Restoration and how they have been able to build such an impressive reputation for themselves, so we took the time to chat with the owner, Justine Ujkic.

The first thing we wanted to know was what it is that makes Premier Restoration stand out from other businesses. Justine says:

“I strongly believe in the work we do. We treat our customers as if they are a part of our family.”

Building Success Through Customer Satisfaction

As far as their success offline, Justine says Premier Restoration has the customers to thank. It is because of positive reviews and word of mouth that Premier Restoration has been able to grow to such an impressive level of success.

“Our mission is to take one job at a time and make it perfect. We put every effort we can into making the customers happy.”


Congratulations to Premier Restoration for being a 2019 Top Rated Local award winner, and special thanks to Justine for taking the time to speak with us!

Kansas’ Top Rated Local® Restoration Company Award Winner: Genesis Home Restorations

Top Rated Local® is pleased to announce that Genesis Home Restorations is a 2019 award winner!

With a 94.00 Rating Score™, a perfect 5.00 average star rating, and tons of positive online reviews, Genesis Home Restorations is one of the top five restoration companies in Kansas for 2019! Here’s just one of the many rave reviews they’ve received:

“I would highly recommend Genesis. I needed a fast treatment for mold remediation on a property that we were selling. Genesis got the job done fast and for a fair price. We passed the inspection…and were ultimately able to sell the house. Thank you Genesis!” -Christoph B.

Not Your Average Restoration Company

We got a chance to speak with Erich Amerine, the owner and co-founder of Genesis Home Restorations, about his business’ spectacular online reputation.

The very first thing we wanted to know was what sets the Genesis Home Restorations team so far above their competitors. Erich told us it all comes down to the way they go about their work. “For us, communication is huge. We certainly try to set a standard and make sure we are gaining the information we need to figure out what is happening. We want our work to be successful. I would say that standing by the work we do is huge,” he told us. “Our biggest focus is ensuring that the health of occupants is as high as possible with our testing procedure. We ensure the health of all of our employees.”

Building Success Through Communication

So, what’s the Genesis Home Restorations secret to success? If you ask Erich, he’ll tell you, “It’s the work ethic that we put in. From the first call to the end, we communicate. We ensure that we have a strong line of communication with our customers. We do whatever we need to in order to make sure everything is done correctly and successfully.”

Being an award-winning business owner, Erich knows how to build up an awesome online reputation. This is his advice for other business owners:

“Focus on communication and transparency. Follow up with customers even after invoices are paid. See if customers have recommendations.”


Congratulations to the team at Genesis Home Restorations for being a 2019 Top Rated Local award winner, and thank you so much, Erich, for taking the time to speak with us!

Utah’s Top Rated Local® Restoration Company Award Winner: ServiceMaster Restore

Top Rated Local® is pleased to announce that ServiceMaster Restore is the number one restoration company in the entire state of Utah!

“Dusty was extremely efficient and helpful when we contacted them about water soaking the carpet in one of our bedrooms. They came to the rescue and brought us high-quality fans to quickly dry it and gave us advice to prevent this from happening again. I would give them 6 stars if possible.” -Trevor L.

That’s just one of the many tremendous reviews ServiceMaster Restore has received, making them a 2019 Top Rated Local award winner with a 94.00 Rating Score™ and a 5.00 average star rating!

Not Your Average Restoration Company

Dusty Oliverson, the Director of Business Development at ServiceMaster Restore, took some time to speak with our team about the outstanding reputation he and his team have earned.

We asked Dusty what exactly it is that makes ServiceMaster Restore stand out from all the other restoration companies in Utah. “We love what we do, we find joy in being the best, in doing good by our fellow man. We understand the claims process and restoration. We have great relationships with every insurance company, adjuster, and insurance agent,” he said. “We understand the balance of the industry, all the interactions to do the job right and take care of people. In the end, they just want somebody to come in and turn around a bad day so they can get back to their normal lives.”

Building Success With Happy Customers

We couldn’t let Dusty go without finding out the ServiceMaster Restore secret to success. He said it’s “How we represent ourselves in real life, we care about the business we offer and the services we do. Honesty and being fair, taking care of customers in a traumatic time. That’s how we get online reviews, they are our real customers, happy customers. We go into a job aiming to get that review. That guides how we treat our clients because we want to improve our online presence.”

He also had some wise words to share. Here’s Dusty’s advice to other businesses that are looking to build up stellar online reputations like that of ServiceMaster Restore:

“Back up what you offer. Take the high road. By siding with customers and their concerns you’re siding with the future. If you’re taking care of your customers you know your future is certain. Sometimes it’s hard. Customers can be hard to serve sometimes, but if you take the high road, do what’s best for them, and manage their expectations, the future is certain with your business.”


Congratulations to the team at ServiceMaster Restore for being a 2019 Top Rated Local award winner, and thank you so much, Dusty Oliverson, for taking the time to speak with us!