Top Rated Local® is pleased to announce that Pacifica Senior Living Chino Hills is a 2018 award winner for senior living communities in California!
For senior care that can’t be beat in Chino Hills, look no further than Pacifica Senior Living Chino Hills!
Pacifica Senior Living Chino Hills has earned dozens of online reviews with an average rating of 4.83 stars, an impressive Rating Score™ of 94.25 and a 2018 Top Rated Local award for being ranked among the top 10 senior living communities in all of California!
Here’s just one of the many five-star reviews they’ve received:
“My mother lived at Pacifica in Chino Hills for nearly two years. After a couple of weeks adjusting to not being in her own home, she felt comfortable and learned her way around the facility very well. I know because I visited her twice a week. She loved books, and the library was perfect for her. She participated in several activities and trips to local restaurants. She made a friend or two as well. The staff always looked out for her. During the final month of her life, they were very helpful in making my mother comfortable. They worked together with the hospice staff. I am very grateful that we found this place for my mother. I would recommend it highly.” – Benjamin R
Not Your Average Senior Living Community
The care that the staff at Pacifica Senior Living Chino Hills provides is second to none. They work incredibly hard to create a warm, welcoming environment that feels a lot like an oversized house. The community is small enough that everyone knows everyone else, but it’s large enough to allow residents to enjoy their privacy.
There’s a lot of heart, soul and faith that goes into running Pacifica Senior Living Chino Hills, and their residents experience that heart, soul and faith each and every day.
We asked Chad Ormsby, the Director of Sales at Pacifica Senior Living Chino Hills, why he does what he does. Here’s what he had to say:
“The need of the families for this type of care and my own personal experience with caring for a loved one drove me in this direction.”
Building Success Through Next-Level Care
Chad credits Pacifica Senior Living Chinos Hills’ strong online reputation to their commitment to taking great care of their residents. They always do the right thing and do their job thoroughly. When there’s an opportunity for families and residents to give feedback, they welcome it and ask for it!
Apart from the growth they’ve experienced by having such a solid online reputation, referrals have been a huge source of business for Pacifica Senior Living Chino Hills. Chad also attributes the community’s location to much of their growth. They are located in a parking lot with a Circle K and a Jack-in-the-Box, and they get a lot of walk-ins who want to learn more about what they offer.
Pacifica Senior Living Chino Hills has done some community outreach, like the annual Father’s Day Car Show, but thanks to their location, online reviews and word-of-mouth referrals, they haven’t had to do any real marketing to get their name out there.
We asked Chad what advice he has for other business owners looking to grow their business and build their online reputation. He shared this quote from J. Willard Marriott:
“Customer service is the key! If you take care of your people, your business will take care of itself. Those people include employees and customers — in that order.”
Congratulations to the team at Pacifica Senior Living Chino Hills for being a 2018 Top Rated Local award winner, and thank you so much, Chad, for taking the time to speak with us!
If you’ve been searching for a great senior living community for yourself or a loved one, we highly recommend checking out Pacifica Senior Living Chino Hills! Visit their website today.
