West Virginia’s Top Rated Local® Senior Living Communities Award Winner: Elmhurst House Of Friendship

Top Rated Local® is pleased to announce that Elmhurst House Of Friendship is a 2019 award winner for senior living communities in West Virginia!

For a retirement community that is dedicated to offering its residents independence and choice, look no further than Elmhurst House of Friendship in Wheeling.

Elmhurst House Of Friendship has received dozens of reviews on two verified sites with an average rating of 4.68 stars, earning them a magnificent Rating Score™ of 90.79 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of West Virginia!

Here’s just one of their many five-star reviews:

“We are so happy with the care my father is receiving. The residents are treated like family. All the employees go above and beyond to make them feel special. It’s a great feeling to know that my dad is well cared for in friendly, safe, clean and comfortable living quarters. The food is wonderful. Couldn’t find a better place.” – C.L.

A One-of-a-Kind Senior Living Community’s Secret to a Strong Online Reputation

Elmhurst House Of Friendship has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with Director of Marketing Marilyn Mull.

The first thing we wanted to know was what makes Elmhurst House Of Friendship unique compared to the many other senior living communities in West Virginia. Marilyn told us that, this year, they are celebrating their 130th year in business and said:

“I think that the personal attention we provide every resident is critical. Family members want to know that they are safe and secure. We also encourage residents to enjoy life to the fullest.”

When we asked what the secret is to such a solid online reputation at Elmhurst House Of Friendship, Marilyn pointed to the quality of their product and said that the care they provide for their residents is top-notch.

Making the World a Better Place by Enriching the Lives of Their Residents

We also wanted to know what their mission is at Elmhurst House Of Friendship and how they work to make the world a better place. Here’s what Marilyn had to say:

“Our mission is to provide the finest affordable living for older folks as an assisted living residence. We maintain a quality of care and lifestyle that enriches the older adults who call us home.”

Outside of building a powerful online reputation, Elmhurst House Of Friendship has grown with the help of their residents and their families:

“Our best marketers are our residents and their families. The word of mouth we’ve received over the years has been one of our strongest assets.”

It’s clear that Marilyn knows a thing or two about growing a business and building an online reputation. When we asked what advice she has for the many other business owners out there, she told us that every business is unique and emphasized the importance of playing up what makes each business one of a kind.


Congratulations to the team at Elmhurst House Of Friendship for being a 2019 Top Rated Local award winner!

We highly recommend Elmhurst House Of Friendship in Wheeling. Visit their website today!

West Virginia’s Top Rated Local® Senior Living Communities Award Winner: Bellaire at Devonshire

Top Rated Local® is pleased to announce that Bellaire at Devonshire is the number one senior living community in all of West Virginia for 2019!

If you’re looking for an assisted living community that offers professional care, innovative technology and a comprehensive amenities package, look no further than Bellaire at Devonshire.

Bellaire at Devonshire has received dozens of reviews on three verified sites with an average rating of 4.62 stars, earning them a spectacular Rating Score™ of 92.24 and a 2019 Top Rated Local award for being ranked the number one senior living community in all of West Virginia!

Here’s just one of their many five-star reviews:

“I think the staff and management are very friendly, and helpful. I think Devonshire is a very beautiful facility, and the PCAs there work very hard to give the best quality care possible. They love the residents like they are their own family. I highly recommend this facility for a loved one.” – Angie C.

Not Your Average Senior Living Community

We wanted to know what makes West Virginia’s number one senior living community so special, so we took a few minutes to talk with Director of Sales and Marketing Harper Gardner.

The first question we had for Harper was what makes Bellaire at Devonshire unique compared to their competition in West Virginia. Harper pointed to their top-level customer service, top-level amenities and gorgeous facility.

We also asked Harper about Bellaire at Devonshire’s mission and how they work to make the world a better place. Harper told us about a few of the ways they give back to their community, including getting involved in community events, working with local senior centers and promoting wellness in the community.

Building Success by Focusing on Customers

When we asked Harper what their secret is to such a strong online reputation at Bellaire at Devonshire, he said:

“We provide great customer service that makes them want to leave great customer reviews. We’re very customer-focused.”

Apart from building the kind of online reputation any business would envy, Bellaire at Devonshire has spread the word about their service through community involvement, including with the local chamber of commerce.

Every business owner wants to grow their business and build their online reputation the way Bellaire at Devonshire has. Here’s Harper’s advice for them:

“Everything comes when you provide a good product and good community…”


Congratulations to the team at Bellaire at Devonshire for being a 2019 Top Rated Local award winner, and thank you so much, Harper, for taking the time to speak with us!

We highly recommend Bellaire at Devonshire in Charleston. Visit their website today!

Texas’ Top Rated Local® Senior Living Communities Award Winner: Arabella Of Longview

Top Rated Local® is pleased to announce that Arabella Of Longview is a 2019 award winner for senior living communities in Texas!

When you want senior living the Lonestar way, there’s no better option than Arabella of Longview.

Arabella Of Longview has received dozens of reviews with an average rating of 4.88 stars, earning them a fantastic Rating Score™ of 94.77 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Texas!

Here’s just one of the many five-star reviews that got them there:

“My 93-year-old mother and I live in the Independent Living community, and we love it. The staff is very helpful and caring, and always willing to go the extra mile for the residents. They offer many activities, events and trips throughout the month. I just can’t say enough about how nice our apartment is and how wonderful the staff is.” – Sue C.

Not Your Average Senior Living Community

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Cody Campbell, Executive Director of Arabella Of Longview.

To kick off our conversation, we asked Cody about what it is that makes Arabella Of Longview unique compared to the many other senior living communities in Texas. Cody told us:

“It’s the passion that our associates show through their care and through every aspect of their dealings with the residents.”

Cody went on to say:

“We’ve implemented standards of excellence in 2019 to bring a focus on the things that we feel matter the most.”

Building Success by Showcasing What They’re Doing

Cody credits Arabella Of Longview’s strong online reputation to posting pictures online of events and activities in their community, and to their commitment to showcasing what they’re doing.

Outside of building a powerful online reputation, Arabella Of Longview has grown primarily through word of mouth:

“If we are providing top-notch service, people will tell others who could benefit from our care.”

There are many business owners looking to grow their business and build their online reputation. Here’s Cody’s expert advice for them:

“Stay consistent, stay positive and showcase what you do best.”


Congratulations to Arabella Of Longview for being a 2019 Top Rated Local award winner, and thank you so much, Cody, for taking the time to speak with us!

We highly recommend Arabella Of Longview. Visit their website today!

Idaho’s Top Rated Local® Senior Living Communities Award Winner: The Gables of Pocatello Assisted Living & Memory Care

Top Rated Local® is pleased to announce that The Gables of Pocatello Assisted Living & Memory Care is the number one senior living community in all of Idaho for 2019!

If you’re looking for a compassionate senior living community that offers a home-like environment, look no further than The Gables of Pocatello Assisted Living & Memory Care.

The Gables of Pocatello Assisted Living & Memory Care has received dozens of reviews on three verified sites with an average rating of 4.88 stars, earning them a spectacular Rating Score™ of 94.76 and a 2019 Top Rated Local award for being ranked the number one senior living community in all of Idaho!

Here’s just one of their many five-star reviews:

“The Gables’ employees are amazing individuals in their own unique and loving way. The love and feeling of family and friendship is so apparent; you feel it the second you walk into the building. The Gables is most definitely a place that you should take a look at. Well done to the staff!!!” – Jeanette B.

Not Your Average Senior Living Community

We wanted to know what makes Idaho’s number one senior living community so special, so we took a few minutes to talk with Community Relations Coordinator Desi Richards.

The first question we had for Desi was what makes The Gables of Pocatello Assisted Living & Memory Care unique compared to their competition in Idaho. Desi pointed to the unparalleled amount of personal care and the personal connection that they are able to provide their residents since they are a small, 16-bed facility. They also pride themselves on having clean, well-taken care, homelike and inviting buildings that smell really good.”

We also asked Desi about The Gables of Pocatello Assisted Living & Memory Care’s mission and how they work to make the world a better place. Desi shared their mission statement with us, which is:

“Excellence in care from our family to yours.”

Desi went on to say that they are one big family and that they give back to their community, especially at Christmastime, by working with church groups, youth groups and carolers.”

Building Success Through Facebook

When we asked Desi what their secret is to such a strong online reputation at The Gables of Pocatello Assisted Living & Memory Care, she told us about their commitment to catching the moments with their residents and posting them on Facebook.

Apart from building the kind of online reputation any business would envy, The Gables of Pocatello Assisted Living & Memory Care has spread the word about their service through Facebook, Yext and by educating and taking care of their staff:

“We have found that the most important thing for us is our staff. If we can care for our staff, then they take care of our most valuable thing to us: our residents. If we can educate and make sure that our staff knows that we love and care about them, then in turn, they are happy and love to be at their job and take even better care of our residents. Our staff is such a huge part of being where we are today. It’s just huge.”

Every business owner wants to grow their business and build their online reputation the way The Gables of Pocatello Assisted Living & Memory Care has. After we asked what advice she has for the many other business owners out there, Desi emphasized the importance of taking care of residents and staff, and of being present on different search engines.


Congratulations to the team at The Gables of Pocatello Assisted Living & Memory Care for being a 2019 Top Rated Local award winner, and thank you so much, Desi, for taking the time to speak with us!

We highly recommend The Gables of Pocatello Assisted Living & Memory Care. Visit their website today!

Utah’s Top Rated Local® Senior Living Communities Award Winner: Covington Senior Living

Top Rated Local® is pleased to announce that Covington Senior Living is an award winner for senior living communities in 2019.

If you are looking for a senior living community that will provide exceptional, loving care for you or a loved one, look no further than this award-winning company!

Covington Senior Living has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.91 stars, earning them an impressive Rating Score™ of 93.06 and a 2019 Top Rated Local award for ranking as one of the top five senior living communities in Utah!

Here’s just one of their many five-star reviews:

“We have loved the memory care unit at Covington. As a family, we have been comforted that the staff can give us details about the everyday activities our mom has been engaged in. They know her personally; they know her needs and her likes, and always show love and patience in their interactions with everyone. The environment is bright, clean and cheery.” – S.K.

It is because of excellent reviews like this that Covington Senior Living is now able to call themselves a Top Rated Local award winner!

Not Your Average Senior Living Community

We were excited to learn all about Covington Senior Living and how they have gotten where they are today, so we sat down with the community relations director, Lexie Call.

The first thing we wanted to know was what it is that makes Covington Senior Living stand apart from its competitors. Lexie told us that they offer a very professional, hands-on community, and said that their memory care program is outstanding. They have started doing cognitive testing for their residents to help staff and families have a better relationship with their loved ones. They are also locally-owned, and Lexie said that the owners are known to frequently stop-by to check in on everything.

She went on to tell us about the Covington Senior Living business mission, saying:

“Our mission is to nurture the human spirit of our residents through their continued journey through life.”

Building Success Through Personal Connection

Covington Senior Living has earned a fantastic reputation, so we asked Lexie how they have managed to grow their business and get such great reviews. She told us that they simply ask their residents and their family members for their honest feedback. She said:

“We [put up] posts in the facility to ask people for feedback on their experience, and we reach out to family members to ask them to leave feedback where applicable.”

In addition to building the kind of online reputation that any small business would envy, Covington Senior Living has spread the word about who they are and what they do by consistently living up to their high standards and by offering extensive activities. Lexie shared that they host monthly events, and said that they have upcoming events planned for Thanksgiving and Christmas!

There are many businesses out there that are looking to build as impressive a reputation as Covington Senior Living has managed to. We asked if Lexie could share any expert advice with these companies. Here’s what she had to say:

“One of the best pieces of advice is to invest in personal relationships.”


Congratulations to Covington Senior Living for being a 2019 Top Rated Local award winner, and special thanks to Lexie for taking the time to speak with us!

Idaho’s Top Rated Local® Senior Living Communities Award Winner: The Canyons Retirement Community

Top Rated Local® is pleased to announce that The Canyons Retirement Community is a 2019 award winner for senior living communities in Idaho!

If you’re looking for the right continuing care retirement community in Twin Falls, look no further than The Canyons Retirement Community.

The Canyons Retirement Community has received dozens of reviews with an average rating of 4.62 stars, earning them a wonderful Rating Score™ of 90.17 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Idaho!

Here’s just one of their many five-star reviews:

“I love Canyons and their staff. The facility is warm and inviting. It has a very home-like feeling. I would definitely want my loved ones taken care of there!” – Kansas G.

Not Your Average Senior Living Community

We wanted to learn all about The Canyons Retirement Community and its impressive online reputation, so we took a few minutes to talk with Executive Administrator Jordan Hartman.

The first question we had for Jordan was what is it that sets The Canyons Retirement Community apart from their competition in Idaho. Here’s Jordan’s response:

“We really do care. A lot of times, myself and the staff are here for a reason outside of just earning a paycheck — we make sure we are here to serve others. The residents are the ones who are providing our paychecks, and we want to take care of them with kindness and care. We run this building as if it was our own parents or family members who were our residents. We also strive to bring in great food and activities. We have a culinary chef who brings in a variety of options for food, and we try to provide a multitude of activities that residents can participate in.”

We also wanted to know what their mission is at The Canyons Retirement Community and how they work to make the world a better place. Here’s what Jordan had to say:

“Our mission and vision is to find joy in the journey. There is a lasting joy that comes from providing a critical service to those facing difficulties and challenges with their health and in their lives. Additionally, we find great joy in providing quality jobs to our employees, and take great pride in striving to provide an excellent work environment. These are the things that provide lasting joy. …Our employees strive to have positive attitudes towards their duties and the facility. They will meet their personal expectations within their changing environment while maintaining our innovative differences in the industry through the utilization of new techniques and philosophies. Our objective is to confirm our commitment to the company through the use of our customer service philosophies, employee morale building, personal goals and projected timelines. These tools will be utilized in a manner that is both measurable and effective.”

Building Success by Caring About Their Residents and Staff

Jordan attributes The Canyons Retirement Community’s strong online reputation to the fact that they truly care about their residents and staff, to their great food and beautiful building, and to their culture and environment. He added:

“Whenever we hire individuals, we let them know that we believe in taking care of every staff member and every resident.”

Outside of building a powerful online reputation, The Canyons Retirement Community has gotten their name out there by constantly sharing and connecting with their community through social media, and by throwing events, including block parties, car shows, ice cream parties and so much more! Jordan also pointed to Jess Tolle, who he says does a great job of handling the marketing for The Canyons, as well as their sister company, Serenity Transitional Care. He went on to say:

“We love putting on events for the community, our staff members/residents and their families. We try to do social events weekly, and we like to give off the family vibe. We make sure everyone feels valued and appreciated, and like they’re a part of our family.”

There are so many business owners out there looking to build the kind of online reputation The Canyons Retirement Community has. Here’s Jordan’s expert advice for them:

“It’s all about having the right people with you — having the trust that those with you are going to do their job. You also have to enjoy what you do. If you enjoy what you do, it makes you work harder. Having the right people in place brings success and makes our lives easier. Our staff is excellent at what they do and makes our community a delight to be a part of.”


Congratulations to the team at The Canyons Retirement Community for being a 2019 Top Rated Local award winner, and thank you so much, Jordan, for taking the time to speak with us!

We highly recommend The Canyons Retirement Community in Twin Falls. Visit their website today!

Idaho’s Top Rated Local® Senior Living Communities Award Winner: Rosetta Assisted Living

Top Rated Local® is pleased to announce that Rosetta Assisted Living is a 2019 award winner for senior living communities in Idaho!

If you’re looking for the right assisted living for yourself or a loved one, look no further than Rosetta Assisted Living in Pocatello.

Rosetta Assisted Living has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a fantastic Rating Score™ of 92.00and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Idaho!

Here’s just one of the many five-star reviews that got them there:

“The whole staff was outstanding. Their attitude was very positive and always focused on caring for their residents. I highly recommend this facility and appreciate the excellent care they gave my father.” – Ann O.

Not Your Average Senior Living Community

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Katie Brahosky, facility manager at Rosetta Assisted Living.

To kick off our conversation, we asked Katie about what it is that makes Rosetta Assisted Living unique compared to the many other senior living communities in Idaho. Katie told us:

“We offer top-notch care to people with Alzheimer’s and dementia. We have a wide variety of people come into the building who help with all aspects of care.”

We also asked Katie about the Rosetta Assisted Living mission and how they work to make the world a better place. Here’s her response:

“We share our residents with the community, both in the facility and outside of it.”

Building Success With First-Rate Caregivers

Katie credits Rosetta Assisted Living’s strong online reputation to their first-rate caregivers and always ask the families they serve if there’s anything they can do. She added:

“We actively seek reviews from families that are happy to leave reviews.”

Outside of building a powerful online reputation, Rosetta Assisted Living has grown by networking with hospitals and other facilities. Katie added:

“With only 16 beds available and an average stay of 18 to 24 months, we don’t have to pursue a lot of advertising beyond patient and professional referrals.”

There are many business owners looking to grow their business and build their online reputation. Here’s Katie’s expert advice for them:

“Know your business. What are you in business to accomplish? Figure that out, and then execute.”


Congratulations to Rosetta Assisted Living for being a 2019 Top Rated Local award winner, and thank you so much, Katie, for taking the time to speak with us!

We highly recommend Rosetta Assisted Living in Pocatello.

Arizona’s Top Rated Local® Senior Living Communities Award Winner: Lake View Terrace

Top Rated Local® is pleased to announce that Lake View Terrace is a 2019 award winner for senior living communities in Arizona!

If you’ve been searching for a memory care community for your loved one that promotes wellness and independence, look no further than Lake View Terrace in Lake Havasu City.

Lake View Terrace has received dozens of reviews with an average rating of 4.89 stars, earning them a tremendous Rating Score™ of 94.94 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Arizona!

Here’s just one of the many five-star reviews that got them there:

“Lake View Terrace Memory Care is a wonderful and loving home for people with dementia. It was our mom’s home for the last years of her life. She really enjoyed living there and participating in their appropriately planned activities and outings. She also enjoyed the frequent singers and entertainers. We visited her often, and every time we went, she was always clean, dressed and happy. The caregivers are sooo amazingly patient and loving, and generous with their hugs and optimism. It was a difficult decision to make when we finally decided to have her move to Lake View, but it was the best decision we made…” – Sandy D.

Not Your Average Senior Living Community

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Sarah, marketing director at Lake View Terrace.

To kick off our conversation, we asked Sarah about what it is that makes Lake View Terrace unique compared to the many other senior living communities in Arizona. Sarah told us:

“Serving our seniors is not just a job for those who work here. The staff is fully committed to a lifestyle of care. We strive to give our residents everything that they need to live fully for the rest of their lives — however long or short that may be.”

We also asked Sarah about the Lake View Terrace mission and how they work to make the world a better place. Here’s her response:

“Our mission statement is: ‘It can be different… let us show you how.’ We do lots of fundraising to always stay connected and support our local community.

Sarah went on to tell us that she’s a team member ambassador who volunteers for large events and that her goal is to help everybody and works to find solutions for individuals who may not be the best fit for Lake View Terrace.

Building Success by Providing the Best Possible Care

Sarah credits Lake View Terrace’s strong online reputation to their commitment to providing the best possible care:

“Our caregivers practice devoting 100 percent of their focus to the residents at all times. We also get involved in local community events whenever possible.”

Outside of building a powerful online reputation, Lake View Terrace has grown by actively posting on social media; however, the business is always looking for different ways to grow. Sarah added:

“We’re located in a small town, so word of mouth is everything. We always encourage prospects to do their due diligence and even research competitors as a way of establishing trust. Whenever possible, we try to have friends and family of residents advocate for our services.”

There are many business owners looking to grow their business and build their online reputation. Here’s Sarah’s expert advice for them:

“Be true to your purpose…”

She also said that, when you have a product worth believing it, selling it comes naturally.


Congratulations to Lake View Terrace for being a 2019 Top Rated Local award winner, and thank you so much, Sarah, for taking the time to speak with us!

We highly recommend Lake View Terrace in Lake Havasu City. Visit their website today!

Florida’s Top Rated Local® Senior Living Communities Award Winner: Buena Vida Estates

Top Rated Local® is pleased to announce that Buena Vida Estates is an award winner for senior living communities in 2019.

If you are looking for a compassionate and worry-free senior living community for you or a loved one, look no further than this award-winning company!

Buena Vida Estates has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.69 stars, earning them an impressive Rating Score™ of 94.89 and a 2019 Top Rated Local award for ranking as one of the top five senior living communities in Florida!

Here’s just one of their many five-star reviews:

“It is their team that makes the greatest difference. It is very apparent that they care about every client. They have beautiful surroundings and a very clean atmosphere.” – M.H.

It is because of excellent reviews like this that Buena Vida Estates is now able to call themselves a Top Rated Local award winner!

Not Your Average Senior Living Community

We were excited to learn all about Buena Vida Estates and how they have gotten where they are today, so we sat down with the Director of Marketing, Teri Brant.

The first thing we wanted to know was what it is that makes Buena Vida Estates stand apart from its competitors. Teri said that the kind of contract they have offers people peace of mind and security. She said:

“We are the only continuing care retirement community in Brevard County; our residents will never be asked to leave regardless of financial or medical reasons.”

Teri went on to tell us more about the business mission at Buena Vida Estates, saying:

“‘Buena vida,’ translated from Spanish to English, means, ‘good life.’ Our mission is to provide our residents with the highest quality of life by providing a safe environment, service, and programs for successful aging. We are enriching the lives of those we serve at Buena Vida Estates and in Brevard County with compassion, respect, excellence, and integrity. We take ownership and pride in everything we do, and recognize that good people make the difference and are the key to our success.”

Building Success And Giving Back

Buena Vida Estates has earned a fantastic reputation, so we asked Teri how they have managed to grow their business and get such great reviews. She said that providing a great product naturally leads to reviews and referrals.

In addition to building the kind of online reputation that any small business would envy, Buena Vida Estates has spread the word about who they are and what they do by partnering with a marketing company and having a strong presence on social media sites, like Facebook, Instagram, LinkedIn, Google, and Yelp. They also find ways to give back to the community, where they sponsor non-profit events, participate in the Chamber of Commerce and the Rotary Club, and by offer a Veteran’s discount.

There are many businesses out there that are looking to build as impressive a reputation as Buena Vida Estates has managed to. We asked if Teri could share any expert advice with these companies. Here’s what she had to say:

“[Success] is relationship-based; that is what we have done over 20 years. You have to have a presence online and in the community. Be involved in the community and with non-profits.”

Teri ended our conversation with this heatfelt shoutout:

“I want to give a shoutout to our management team! We have a sales counselor that has been here for 16 years, and our housekeeping director has been here for 30 years!”


Congratulations to Buena Vida Estates for being a 2019 Top Rated Local award winner, and special thanks to Teri for taking the time to speak with us!

New York’s Top Rated Local® Senior Living Communities Award Winner: GrandeVille Senior Living Community

Top Rated Local® is pleased to announce that GrandeVille Senior Living Community is a 2019 award winner for senior living communities in New York!

If you’re looking for a senior living community that will care for your loved one with compassion and professionalism, look no further than GrandeVille Senior Living Community.

GrandeVille Senior Living Community has received dozens of reviews with an average rating of 4.81 stars, earning them a wonderful Rating Score™ of 92.10 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of New York!

Here’s just one of their many five-star reviews:

“My dad was a resident at Grandeville Senior Living, and we could not have been more pleased! The staff is knowledgeable and so kind and caring. It has just been newly remodeled and looks beautiful. They always have activities going on and even a movie room with a popcorn machine! There is a library, a church and a hairdresser right on the premises! There are outdoor patios; when the weather is nice, you can go outside to visit. The food was delicious, and if Dad ever wanted a snack, someone would always take care of him! He was always so well cared for. I can’t thank the staff enough!!” – Debbie D.

Not Your Average Senior Living Community

We wanted to learn all about GrandeVille Senior Living Community and its impressive online reputation, so we took a few minutes to talk with the Administrator, Tina Brown, and the owner, Jeanine Mckay.

The first question we had for Tina and Jeanine was what is it that sets GrandeVille Senior Living Community apart from their competition in New York. Here’s Tina and Jeanine’s response:

“We have taken care of generations within the same family. We have many repeat customers who have entrusted us with the important task of taking care of their loved ones.”

We also wanted to know what their mission is at GrandeVille Senior Living Community and how they work to make the world a better place. Here’s what Tina and Jeanine had to say:

“We have a very strong commitment to family and to maintaining a family-like atmosphere. It is something we have worked very hard to preserve.”

Building Success With a Great Staff

Tina and Jeanine attribute GrandeVille Senior Living Community’s strong online reputation to their incredible staff:

“We have been here for a really long time; we opened 45 years ago. We have employees who have been here for many years, and I think that that is unique. We have a long-standing, committed staff. Our staff is really what makes us different.”

Outside of building a powerful online reputation, GrandeVille Senior Living Community has gotten their name out there through Facebook and other social media sites.

There are so many senior living communities out there looking to build the kind of online reputation GrandeVille Senior Living Community has. Here’s Tina and Jeanine’s expert advice for them:

“Basically, just build your social media presence; that is key in today’s marketing, and provide an environment of care for families and residents. You have to present your facility in a welcoming way and promote everyday events and activities to keep residents and families involved.”


Congratulations to the team at GrandeVille Senior Living Community for being a 2019 Top Rated Local award winner, and thank you so much, Tina and Jeanine, for taking the time to speak with us!

We highly recommend GrandeVille Senior Living Community in Rochester. Visit their website today!