Top Rated Local® is pleased to announce that Foreign Car Specialists is a 2019 award winner for auto shops in New York!
When you want to work with a highly skilled team of mechanics who operate with integrity, there’s no better auto shop to turn to in Poughkeepsie and the Hudson Valley region than Foreign Car Specialists.
Foreign Car Specialists has received hundreds of reviews with an average rating of 4.99 stars, earning them a phenomenal Rating Score™ of 97.87 and a 2019 Top Rated Local award for ranking among the top five auto shops in all of New York!
Here’s just one of their many five-star reviews:
“My husband and I have been happy customers of Foreign Car Specialists for more than a decade. We trust them to take care of us and our cars. They do good work with wonderful customer service, never doing what isn’t necessary and always providing a clear breakdown of what’s needed so we can work within our budget. …The crew delivers great value and is always a pleasure to do business with.” – Maria H.
Not Your Average Auto Shop
We wanted to learn all about Foreign Car Specialists and its impressive online reputation, so we took a few minutes to talk with the owner, Lisa Eckler.
The first question we had for Lisa was what is it that sets Foreign Car Specialists apart from their competition in New York. Here’s Lisa’s response:
“We have factory-level training and ASE master technicians. We do things right the first time. We foster a positive culture with the staff and customers. We focus on the experience and make things convenient with our customers…”
We also wanted to know what their mission is at Foreign Car Specialists and how they work to make the world a better place. Here’s what Lisa had to say:
“We attempt to make the automotive repair community a better place. We share ideas and processes. We share anything that can be done to better the public view of independent owner shops. We focus on education, not only for our technicians, but for our front office staff as well in order to provide a superior level of service beyond the norm…”
Building Success by Asking for Reviews
Lisa attributes Foreign Car Specialists’ strong online reputation to their commitment to asking for reviews.
When we asked Lisa how Foreign Car Specialists has gotten their name out there outside of their powerful online reputation, she said:
“Wayne Gretsky attributes his success to studying the game and seeing where the puck is going to be. We study where automotive repair is going. We focus on the ideal customer that we want to work with, and we market toward the right people. We advocate for people’s vehicles. We reach out to people with nice cars and mention that, if they need a great mechanic, we are there for them.”
There are so many business owners out there looking to build the kind of online reputation Foreign Car Specialists has. Here’s Lisa’s expert advice for them:
“You have to be active on social media and on your Google business page. You have to clean your pages. The more activity you have, the better. You have to be relevant, and it has to be kind of personal. …You have to think about what is in it for the customer.”
Congratulations to the team at Foreign Car Specialists for being a 2019 Top Rated Local award winner, and thank you so much, Lisa, for taking the time to speak with us!
We highly recommend Foreign Car Specialists in Poughkeepsie. Visit their website today!