Alabama’s Top Rated Local® Auto Shop Award Winner: R & R Automotive

Top Rated Local® is pleased to announce that R & R Automotive is a 2019 award winner!

“Highly recommend these guys! My son goes to college in Mobile, about 5 hours away from me. His car broke down and needed repair. [I] called R&R [and they were] super nice, took care of calling a wrecker, quickly told me what happened, and gave me all my options. We agreed on the repair, he ordered the parts and [the] car was ready the next day. The price was great, the communication was great, [they] took payment over the phone, and now I have someone I can trust with my son’s car. [They] even told me that [they] could check it over anytime before he headed home. Awesome service…” -Kevin D.

Reviews just like this have helped R & R Automotive to earn a 92.00 Rating Score™, a 4.90 average star rating on verified sites, and a place among the top 10 auto shops in Alabama.

Not Your Average Auto Shop

Rhyne Huey, the owner of R & R Automotive, took some time to chat with us about his business’ online reputation and overall success.

We were particularly interested in finding out what sets R & R Automotive apart from all of the other auto shops in Alabama. Rhyne said, “We’re a locally-owned business with the best mechanics. We provide great service and have a lot of knowledge. Bottom line: we take care of the customer! We go above and beyond to get the job done right the first time and take care of the customer.”

Rhyne knows that it is incredibly important to make sure that R & R customers are getting the best bang for their buck. In his words, “We take care of the customer and provide quality automotive repair with honest fair pricing.”

Building Success Through

Rhyne shared the R & R Automotive secret to success with us as advice to other businesses that are looking to create, boost, or maintain their positive online reputation. Here’s what he had to say:

“Offer quality service and fair pricing and treat people right.”


Congratulations to the team at R & R Automotive for being a 2019 Top Rated Local award winner, and thank you so much, Rhyne, for taking the time to speak with us!

 

New Jersey’s Top Rated Local® Auto Shop Award Winner: A & B Automotive Repairs

Top Rated Local® is pleased to announce that A & B Automotive Repairs is a 2019 award winner!

“A&B is thorough and as cost efficient as possible. Their years of experience and knowledge can’t be beat. They are great at working with you and definitely explain everything going on in detail. I love their new inspection result report that shows you what is an urgent issue and what you should prepare for next. It feels like a boutique service. And what’s most important is I trust them.” -Amy B.

That’s just one of the many incredible reviews A & B Automotive repairs has received, giving them a 4.70 average star rating, a 93.96 Rating Score™, and a spot among the top 10 auto shops in New Jersey!

Not Your Average Auto Shop

Our team spoke with Bob Fischer, the owner of A & B Automotive Repairs, about the business’ online success.

What is it that makes A & B Automotive Repairs different from other auto shops in New Jersey? When we asked Bob, he said, “We’re transparent. We upload the inspection data on our tablets for the customer to access. We take pictures of the car so that the customer can see what we see, and we’re very honest. We’ve refused business because repairing the vehicle would cost more than getting a new car. We have a moral compass to follow. “

Bob and his team care deeply about providing their customers with the very best in automotive service. “We aim to treat the community like a family member,” Bob said. “We want to be the reliable voice in the area that people grow up trusting. Our customers know that we stand by our word, and the honest reliability is why we have so many repeat customers.”

Building Success Through Unmatched Service

The secret to A & B Automotive Repair’s success is that they treat their customers with the utmost care. “We take care of our customers like family. Every car that comes in we thoroughly check and inspect. We go above and beyond to provide high-quality service. We’ve even run the customer’s car to the dealership before,” he said.

Here’s Bob’s wise advice to other business owners that want to improve their online reputation:

“It’s all about being honest, being trustworthy, and giving back to your local community.”


Congratulations to the team at A & B Automotive Repairs for being a 2019 Top Rated Local award winner, and thank you so much, Bob, for taking the time to speak with us!

Alaska’s Top Rated Local® Auto Shops Award Winner: A&A, The Shop

Top Rated Local® is pleased to announce that A&A, The Shop is a 2019 award winner for auto shops in Alaska!

From oil changes to brake services, A&A, The Shop has what it takes to meet all of your auto repair and maintenance needs in Anchorage and Eagle River.

A&A, The Shop has received dozens of reviews with an average rating of 4.90 stars, earning them a stupendous Rating Score™ of 92.00 and a 2019 Top Rated Local for ranking among the top 10 auto shops in Alaska!

Here’s just one of their many five-star reviews:

“Had a great experience! Everyone was friendly, and they did a great job explaining things so that I understood what was happening. In the end, all of my car’s issues were fixed, and I left very happy with the service. Would highly recommend.” – Kathryn S.

Not Your Average Auto Shop

We sat down with Kurt Adler, the owner of A&A, The Shop, to learn a little more about who they are, what sets them apart and how they managed to build such an impressive online reputation.

The first thing we wanted to know is what makes A&A, The Shop a different kind of auto shop in Alaska. Here’s what Kurt had to say:

“We have been in business for 25 years for starters. We specialize in Subaru repair and also Mitsubishi cars. All technicians are ASE certified, and we also have some master certified technicians.

At A&A, The Shop, they are serious about training and making sure their team knows the latest and greatest information about the industry, so they can provide the best repair in a faster and more efficient way, resulting in cost savings for their clients. They also have a machine shop, so they can do advanced engine work in-house instead of sourcing it out. They’re the one-stop shop when it comes to auto repair. And due to their next-level service and warranty, Mitsubishi has recognized A&A as the best repair shop in the state!

We asked Kurt why they do what they do at A&A, The Shop and how they work to make the world a better place. Here’s his response:

“We have a mission to be the most honest and ethical repair shop in town. We also take care of our planet by recycling a lot of the materials we use.”

Building Success by Providing Great Service and Taking Care of Employees

Kurt credits A&A’s strong online reputation to their commitment to providing great service and taking care of their employees and clients:

“We provide a three-year, 36,000-mile warranty on all our work. We take pride in every job we do and create a family-feel culture.”

Outside of building a powerful online reputation, A&A, The Shop has grown through radio advertisements and by reaching out to their customer base; however, word of mouth is the number one driver of growth at A&A.

There are many other business owners out there looking to grow their business and build their online reputation. Here’s Kurt’s expert advice for those business owners:

“Always do the right thing and treat people well, and naturally, you will be taken care of. Be on the cutting edge and in the know of what the best practices are in your industry.”


Congratulations to the team at A&A, The Shop for being a 2019 Top Rated Local award winner, and thank you so much, Kurt, for taking the time to speak with us!

For all of your auto repair needs in Anchorage and Eagle River, we highly recommend A&A, The Shop. Visit their website today!

Alaska’s Top Rated Local® Auto Shop Award Winner: All Service Automotive

Top Rated Local® is pleased to announce All Service Automotive is not only one of the top three auto shops in Alaska, but one of the top 30 businesses altogether in the state!

As a dual Top Rated Local award winner, All Service Automotive has earned a 96.27 Rating Score™, a 4.83 average star rating on verified review sites, and dozens of online reviews. This is just one of the rave reviews they’ve received:

“Their staff and techs have always been wonderfully helpful and efficient in catering to the needs of my vehicle and my personal budget. I would highly recommend all service automotive and certainly believe they earnestly work to repair my vehicle and earn a repeat customer. So far, they had been more than successful at both!” -J.P

“These are the kind of auto specialists who treat your car like it was their own, doing what needs to be done and doing it right. I had some issues with my rig, and they worked with me until the issue was identified and repaired. They have been the best and most reliable shop I have ever dealt with in Anchorage. They really care about my vehicle.” -L.W

A One-of-a-Kind Auto Shop’s Secret to a Strong Online Reputation

We spoke with Wendy, the office manager at All Service Automotive, about the business’ enviable online reputation.

According to Wendy, the All Service Automotive secret to success, as well as the thing that sets them apart the most, is their integrity. “We are not here to get rich; we are here to give back,” she said. “We are the most honest [in the industry]. If we don’t need to do something, we will tell you. If we make a mistake, we own up to it. Honesty goes a long way.”

Making the World a Better Place By Putting People First

Wendy and the rest of the All Service Automotive team are passionate about their work, particularly because of the opportunity it presents them with to make a difference in people’s lives. Wendy said, “Because this industry is so tainted — if we can make that huge expense a bit less painful, we have done what we came here to do.”

As an important part of an award-winning business, Wendy knows a thing or two about treating people right and what it takes to create an awesome online reputation. This is her wise advice to other businesses, especially auto shops. that want to improve their online reputation.

“Always be honest. Even after moving across town, people go out of their way to work with us because they know they are in the best possible hands. The relationship is what matters.”


Thank you for speaking with us, Wendy! Congratulations to the team at All Service Automotive for being a 2019 Top Rated Local award winner!

Texas’ Top Rated Local® Auto Shops Award Winner: Craig’s Car Care

Top Rated Local® is pleased to announce that Craig’s Car Care is a 2018 award winner for auto shops in Texas!

Whether your vehicle needs a wheel alignment or transmission repair, there’s one auto shop in Allen that can’t be beat — Craig’s Car Care.

Craig’s Car Care has received hundreds of reviews on six verified sites with an average rating of 4.87 stars, earning them a fantastic Rating Score™ of 98.67 and a 2018 Top Rated Local award for ranking among the top 10 auto shops in Texas!

Here’s just one of their many five-star reviews:

“Craig’s Car Care is the only place I’d take my car for service. I’ve been using them for the last four years and am very pleased with their work. They are honest, caring and don’t push unneeded repairs.” – Judy C.

Not Your Average Auto Shop

We sat down with Craig, the owner of Craig’s Car Care, to find out what sets them apart from other auto shops in Texas. Here’s what he had to say:

“We really care about our job, which is to properly service and repair your vehicle to provide you with the most reliable, safest and most dependable mode of transportation, all in the most affordable way possible.”

We also asked Craig why they do what they do at Craig’s Car Care and how they work to make the world a better place. Here’s his response:

“We do what we do to properly service and repair our customers’ vehicles through training, empathy, transparency and integrity.”

Building Success by Exceeding Expectations

Craig credits his business’ strong online reputation to his team’s commitment to always exceeding their customers’ expectations in the service and repairs they provide:

“We promise to exceed our customers’ expectations with the best service and repair. We will perform our work as passionate professionals who have earned our customers’ loyalty and our reputation as the best in the automotive service industry. We have a positive-energy culture where everyone works together for the same goal of great customer service”

Outside of building a powerful online reputation, Craig’s Car Care has grown by staying active in the community and by continuing to build strong relationships with their customers.

There are so many other business owners out there looking to grow their business and build their online reputation. Here’s Craig’s expert advice for those business owners:

“Decide as an owner what your vision is personally, then what it is as a group. After that, develop your mission statement and core values, and then, LIVE UP TO THEM.”


Congratulations to the team at Craig’s Car Care for being a 2018 Top Rated Local award winner, and thank you so much, Craig, for taking the time to speak with us!

For all of your auto repair needs in Allen, we highly recommend Craig’s Car Care. Visit their website today!

Arizona’s Top Rated Local® Auto Shop Award Winner: RAD Auto Repair

Top Rated Local® is pleased to announce that RAD Auto Repair is a 2018 award winner

RAD Auto Repair is not only one of the top 10 auto shops in Arizona, but one of the top 100 businesses overall in the state, all thanks to a 92.82 Rating Score™, a 4.77-star average rating on verified sites, and more than 100 positive reviews just like this:

“I cannot say enough about how wonderful the staff at this place is. In a strange turn of events, I found myself needing to buy a car reliable enough to make a 25-hour drive home, and scheduled a used vehicle inspection here. The seller was running a touch late and the staff offered to stay late to complete the inspection. The service was very informative, the quotes were fair, and the price was very reasonable. To have such a thorough inspection done slightly after hours on a Saturday makes this place exactly what is advertised. Way RAD. I wish I lived closer (instead of Iowa) so I could use these guys as my regular mechanic. Five-star service with a smile.” -Kathleen M.

Not Your Average Auto Shop

Our team spoke with Brandon Stapley, the owner of RAD Auto Repair, about his business’ impressive online reputation.

Brandon has always loved working with cars, as well as helping people. In fact, that’s why he got into the auto repair business — to combine his two passions. Applying his love for the work to everything he does, Brandon strives for excellence in service. When we asked what it is that sets RAD Auto Repair apart from other area auto shops, he said it’s “Trust. We love everyone and treat the car as if it was our own. The customer is always first.”

Building Success By Focusing On The Customer

As an award-winning business owner with tons of experience in his industry, Brandon knows a thing or two about maintaining a positive reputation. He and his team focus on service above all else and make sure to always prioritize the customer’s happiness and satisfaction regarding the work they perform. The following is his wise advice for other business owners who are investing time in their online reputation:

“Customer is always first. If they’re not, why would they come back? If they don’t feel taken care of, they won’t go back. Make the customer number one.”


Congratulations to the team at RAD Auto Repair for being a 2018 Top Rated Local award winner, and thank you so much, Brandon, for taking the time to speak with us!

Alaska’s Top Rated Local® Auto Shop Award Winner: CPR Automotive

Top Rated Local® is pleased to announce that CPR Automotive is a 2019 award winner!

“Very helpful and friendly! Not only did they squeeze me in last minute but I was also given a quote over the phone (really good deal and with such a friendly lady). When the car got there they were fast and efficient and once again friendly. Thanks, CPR, for making life so easy!” -Daphne S.

Reviews just like that have helped CPR Automotive to earn a 91.17 Rating Score™, a 4.52 average star rating on verified review sites, and even a spot among the top 10 auto shops in the entire state of Alaska for 2019!

Not Your Average Auto Shop

We spoke with Bill Hancock, the owner of CPR Automotive, about his business’ successful reputation.

When we asked why Bill does what he does, the answer was simple. He said, “It’s all I’ve ever done. It’s my passion!”

The difference between CPR Automotive and other auto shops in the state isn’t just one thing, it’s a combination of skill, experience and service. “We are tooled better than most independent shops. We have a lot of experience to bring to the table. I personally have been working on cars the majority of my life! We try to treat our customers like family,” Bill said.

Building Success Through

Bill credits the shop’s success to their extensive experience, as well as their commitment to treating their customers right. He said, “We have been in business since 2000! We just provide good customer service at a reasonable and competitive price.”

As the owner and CEO of a long-standing, award-winning auto shop, Bill knows a thing or two about the automotive business. Here’s his advice to other auto shops that want a stellar online reputation:

“Pursue constant education in this field. Cars change rapidly and if you don’t keep up with it you’re left in the dust!”


Congratulations to the team at CPR Automotive for being a 2019 Top Rated Local award winner, and thank you so much, Bill, for taking the time to speak with us!

Oregon’s Top Rated Local® Auto Shop Award Winner: Transmissions Unlimited and General Auto Repair

Top Rated Local® is pleased to announce that Transmissions Unlimited and General Auto Repair is a 2018 award winner!

“The team at Transmissions Unlimited is spot-on. Honesty and customer service is everything to these guys. One thing you can count on with this team is the truth, something the big guys tend to hide at times. If it does not need to be fixed, they won’t lead you into an unnecessary repair. Not to mention, the knowledge and experience between all of them is phenomenal.” -Lee G.

“We had a 2004 Honda minivan with a blown-out transmission. We took it over to Transmissions Unlimited, and it was back on the road within two days. Wow, were we ever impressed! In addition to great customer service, the price was unbelievable! Do yourself a favor and send your friends and family over to Transmissions Unlimited; they won’t be disappointed!” -Bradley E.

“I called asking about transmission service, and they told me to stop on in and they’d fit me in with no appointment needed. I was only there for maybe an hour, and they did the transmission service and put on my rear shocks, Friendly, great service! I will definitely recommend them and be back. Keep up the great work guys!” -Carlos H.

Reviews just like these have helped Transmissions Unlimited and General Auto Repair to earn a 95.92 Rating Score™, a 4.79 average star rating from four verified review sites, and a spot among the top 10 auto shops in Oregon for 2018!

Not Your Average Auto Shop

Dillon Garcia, the manager of Transmissions Unlimited and General Auto Repair, took some time to speak with us about his business’ impressive online reputation.

Dillon credits the Transmissions Unlimited and General Auto Repair difference, in large part, to their high level of experience, saying, “We have over 40 years of combined experience. We are family-owned and -operated… I make it my mission to build up this business by providing the absolute best service to each vehicle and each customer, regardless of their needs. By doing whatever we can to help people, they will send us more customers and leave great reviews.”

Building Success Through Focus and Dedication

As an award-winning business owner, Dillon has quite a bit of knowledge to share with others who want to improve their business’ online reputation. Here’s the advice he gave us to pass on to you:

“Figure out what the purpose of what you’re doing is, and make that the driver in whatever business you’re running. In every aspect of the business, you have to have a driver.”


Thank you for speaking with us, Dillon! Congratulations to the team at Transmissions Unlimited and General Auto Repair for being a 2018 Top Rated Local award winner!

Alabama’s Top Rated Local® Auto Shop Award Winner: Brown’s Garage Body Shop

Top Rated Local® is pleased to announce that Brown’s Garage Body Shop is the number one auto shop in Alabama for 2019!

With a 96.16 Rating Score™, a 4.62-star average rating, and more than 100 reviews online, Brown’s Garage Body Shop is a 2019 Top Rated Local award winner! Here are just two of the reviews that got them here:

“The people at Brown’s Body Shop are heaven-sent! I went all around Tuscaloosa to get my car fixed and couldn’t find what I was looking for. Luckily, I was recommended these guys. They have the best customer service in all of Tuscaloosa. They truly are looking out for your best interest. From now on, I will be recommending all of my friends and family members. Thanks, Brown’s Garage Body Shop!” -Savannah J.

“I was in an accident that took the entire front of my car off. Brown’s did an excellent job repairing every part of my car. It looks and drives great. The thing is, I am not writing just to say how great the job was. I live out of town, so on my way in town, there was an overturned 18-wheeler on the road, and I could not make it before they closed. A woman waited for me for an entire hour after close so I could get my car. That made such a big deal to me. In a time when customer service has died, I was shocked! Thank you so much for the exceptional service, and you have gained a customer for life!” -Tanisha W.

Not Your Average Auto Repair Company

Matt Wetzel, the Body Manager of Brown’s Garage Body Shop, took some time to speak with us about the business’ impressive online reputation.

Our team was particularly interested in finding out what exactly it is that sets Brown’s Garage Body Shop apart from other businesses in the area. “We’ve been a locally-owned family business since 1985, and we take pride in providing the very best in customer service,” he said.

Building Success Through Customer-Focused Service

When it comes to marketing and growth, Matt says, “Word of mouth and repeat customers are our key to success. You can do all the marketing in the world, but if you don’t do good work, they’re not coming back.”

As the manager of an award-winning auto shop and an integral part of the Brown’s Garage Body Shop team, Matt has quite a bit of knowledge to pass on to other business owners regarding reputation. Here’s the advice he has for our readers:

“[The] customer is always right. [It] starts and ends with customer service.”


Thank you for speaking with us, Matt! Congratulations to the team at Brown’s Garage Body Shop for being a 2019 Top Rated Local award winner!

Texas’ Top Rated Local® Auto Shop Award Winner: Burdick Auto Solutions

Top Rated Local® is pleased to announce that Burdick Auto Solutions is not only the number one auto shop in the entire state of Texas, but one of the top 100 businesses in the state!

With a perfect Rating Score of 100.00™, a 4.98 average star rating on verified review sites, and over 1,100 reviews, Burdick Auto Solutions is a 2018 Top Rated Local award winner! This is just one of the many rave reviews they’ve received:

“I’ve had disappointing experiences at different auto repair shops through the years. Not anymore, because I’ve found Burdick Auto Solutions. I’ve been there more times than I can remember, and visit after visit, they’ve earned a five out of five star rating. These guys are really good. The few minor issues I’ve had with repairs they’ve done, (like, only three out of 100) have been explained to me in a way I could totally understand, and/or made right, quickly and cordially. I’m completely satisfied with them. They’re easy to talk to and work with. If you’re not happy for any reason, they’ll try hard to make it right. They gave me great advice by phone when I was out of town and called them one time. They even called me back later, unprompted, just to make sure I was OK and being taken care of. If you are anywhere near them, I recommend you use them for all of your auto repair needs. Reasonable prices, friendliness, honesty, expertise, and excellence, they can be found at Burdick Automotive Solutions.” -Jason K.

Not Your Average Auto Shop

We got a chance to speak with Earl Burdick, the owner of Burdick Auto Solutions, about his business’ successful online reputation.

Of course, one of the very first things we wanted to know was what Earl Burdick believes to be his business’ secret to success. “We are genuine. We focus on helping you, not selling you. We are going to provide you all of your options transparently so you can make the best decision for you. We back all of our work,” he said, when asked what sets Burdick Auto Solutions apart from the crowd. “We try to provide the best service to people and focus on establishing relationships with our customers. We focus on people rather than money.”

Building Success Through Empathy

Knowing that Earl must have some helpful advice for other business owners who want to build, improve, or maintain their online reputation, we asked Earl what he would tell those business owners. Here’s what he said:

“Focus on people and exceeding their expectations. Treat your customers the way you’d like your mother, your wife, or yourself to be treated.”


Thank you for speaking with us, Earl! Congratulations to the team at Burdick Auto Solutions for being a 2018 Top Rated Local award winner!