Vermont’s Top Rated Local® Auto Shops Award Winner: GWC Auto Repair

Top Rated Local® is pleased to announce that GWC Auto Repair is an award winner for auto shops in 2019.

If you are looking for a reliable, local auto shop, look no further than this award-winning company!

GWC Auto Repair has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top three auto shops in Vermont!

Here’s just one of their many five-star reviews:

“I’ve been a customer for over 10 years. Gavin and his staff are the best in the greater Manchester area. They offer honest service at fair prices.” – A.F.

It is because of excellent reviews like this that GWC Auto Repair is now able to call themselves a Top Rated Local award winner!

Not Your Average Auto Shop

We were excited to learn all about GWC Auto Repair and how they have gotten where they are today, so we sat down with the owner, Gavin.

The first thing we wanted to know was what it is that makes GWC Auto Repair stand apart from its competitors. He told us that he caters to the general public. He does a good job, and he does it right. Gavin said that he believes in giving a fare-shake to people, so he offers great service at an affordable price. GWC Auto Repair is trustworthy to the point that Gavin doesn’t even need to offer his clients an estimate because

they believe and trust that he will not do anything that isn’t absolutely necessary. He said:

“You don’t really see a full-service garage like mine that isn’t a chain anymore.”

Gavin told us that, while he got his start working with European cars, he is now incredibly well-versed at working with all kinds of cars, European, and American, too. He said:

“I can work on everything from a Fiat to a Volkswagon. I am the VW Bus King. I get a lot of camper vans here.”

Building Success Through The Years

GWC Auto Repair has earned a fantastic reputation, so we asked Gavin how they have managed to grow their business and get such incredible reviews. He said:

“We have been in business for 40 years. I actually don’t reach out and ask for any feedback… People go and leave me reviews online on their own.”

In addition to building the kind of online reputation that any small business would envy, GWC Auto Repair has spread the word about who they are and what they do, primarily through word of mouth

There are many businesses out there that are looking to build as impressive a reputation as GWC Auto Repair has managed to. We asked if Gavin could share any expert advice with these companies. Here’s what he had to say:

“Spend one on one time with the person. They want to interact with the mechanic. I try to explain to my customers what we had to do and why we had to do it. You give them options about where their car is headed. People wan’t to be able to prepare for the future. I take people out to the garage and show them the issue if I can. A lot of people don’t usually know what the issues are. I give people options.”

Gavin ended our chat with this exciting invitation:

“If you have a Volkswagon bring it down! I am the Volkswagon King!”


Congratulations to GWC Auto Repair for being a 2019 Top Rated Local award winner, and special thanks to Gavin for taking the time to speak with us!

New York’s Top Rated Local® Auto Shops Award Winner: Foreign Car Specialists

Top Rated Local® is pleased to announce that Foreign Car Specialists is a 2019 award winner for auto shops in New York!

When you want to work with a highly skilled team of mechanics who operate with integrity, there’s no better auto shop to turn to in Poughkeepsie and the Hudson Valley region than Foreign Car Specialists.

Foreign Car Specialists has received hundreds of reviews with an average rating of 4.99 stars, earning them a phenomenal Rating Score™ of 97.87 and a 2019 Top Rated Local award for ranking among the top five auto shops in all of New York!

Here’s just one of their many five-star reviews:

“My husband and I have been happy customers of Foreign Car Specialists for more than a decade. We trust them to take care of us and our cars. They do good work with wonderful customer service, never doing what isn’t necessary and always providing a clear breakdown of what’s needed so we can work within our budget. …The crew delivers great value and is always a pleasure to do business with.” – Maria H.

Not Your Average Auto Shop

We wanted to learn all about Foreign Car Specialists and its impressive online reputation, so we took a few minutes to talk with the owner, Lisa Eckler.

The first question we had for Lisa was what is it that sets Foreign Car Specialists apart from their competition in New York. Here’s Lisa’s response:

“We have factory-level training and ASE master technicians. We do things right the first time. We foster a positive culture with the staff and customers. We focus on the experience and make things convenient with our customers…”

We also wanted to know what their mission is at Foreign Car Specialists and how they work to make the world a better place. Here’s what Lisa had to say:

“We attempt to make the automotive repair community a better place. We share ideas and processes. We share anything that can be done to better the public view of independent owner shops. We focus on education, not only for our technicians, but for our front office staff as well in order to provide a superior level of service beyond the norm…”

Building Success by Asking for Reviews

Lisa attributes Foreign Car Specialists’ strong online reputation to their commitment to asking for reviews.

When we asked Lisa how Foreign Car Specialists has gotten their name out there outside of their powerful online reputation, she said:

“Wayne Gretsky attributes his success to studying the game and seeing where the puck is going to be. We study where automotive repair is going. We focus on the ideal customer that we want to work with, and we market toward the right people. We advocate for people’s vehicles. We reach out to people with nice cars and mention that, if they need a great mechanic, we are there for them.”

There are so many business owners out there looking to build the kind of online reputation Foreign Car Specialists has. Here’s Lisa’s expert advice for them:

“You have to be active on social media and on your Google business page. You have to clean your pages. The more activity you have, the better. You have to be relevant, and it has to be kind of personal. …You have to think about what is in it for the customer.”


Congratulations to the team at Foreign Car Specialists for being a 2019 Top Rated Local award winner, and thank you so much, Lisa, for taking the time to speak with us!

We highly recommend Foreign Car Specialists in Poughkeepsie. Visit their website today!

Colorado’s Top Rated Local® Auto Shops Award Winner: Riverside Import Auto

Top Rated Local® is pleased to announce that Riverside Import Auto is an award winner for auto shops in Colorado for the second year in a row!

From tire alignment to engine repair, Riverside Import Auto in Glenwood Springs is the auto shop to turn to.

Riverside Import Auto has received hundreds of reviews on five verified sites with an average rating of 4.99 stars, earning them a phenomenal Rating Score™ of 100.00 and two 2019 Top Rated Local awards for ranking among the top 20 businesses and the top five auto shops in all of Colorado!

Here’s one of the many five-star reviews that got them there:

“I’ve gone to Riverside over the last 10 years. I feel that they are fair, and I don’t ever feel taken advantage when I have my car serviced. If I don’t understand the service needed, they are always willing to explain it to me.” – Jessica R.

Maintaining a Strong Online Reputation by Focusing on the Customer Experience

We wanted to learn all about Riverside Import Auto and what they’ve been up to since they won a Top Rated Local award for being ranked the number one auto shop in 2018, so we took a few minutes to talk with the owner, Jerimy Alexander.

It was clear from Riverside Import Auto’s 2018 Top Rated Local award that they know a thing or two about building a strong online reputation, and their 2019 Top Rated Local award is evidence that they also know how to maintain their reputation. When we asked Jerimy what they’ve done to continue to get such great feedback, he said:

“It is on autopilot. Anytime an invoice is closed out, there is a link sent to the client asking them to leave a review. Our customers leave us good reviews, which helps our online reputation greatly.”

We also asked Jerimy what it is that makes Riverside Import Auto stand out, and he pointed to the amount of time his team has been working together, to the fact that they are specialized in what they do and to the fact that they only service five different types of cars, which allows them to be really in-tune with what they do.

Small businesses go through many ups and downs over the years, and we wanted to know what lessons Riverside Import Auto has learned over the last year, as well as what their biggest achievements are. Jerimy told us that the biggest lesson he’s learned is to follow the Golden Rule — take care of people the way you would want to be taken care of yourself — and to stay on top of the changing technology in the industry. As far as his biggest achievement goes, Jerimy shared with us that it has been earning the trust of the people he serves, which has come from working hard every day.

What’s Next for Riverside Import Auto

Small businesses can be a lot of work, and we wanted to know what motivates Jerimy and his team at Riverside Import Auto to serve their clients day in and day out. When we asked Jerimy what’s most rewarding about what they do, he said:

“The most rewarding part has been watching the families grow. Mom and dad brought the cars in, and now the kids bring them in. It is the relationships that we build with people. Multi-generational service is the most rewarding part.”

We were excited to learn about what comes next for this award-winning auto shop, so we asked Jerimy what their goals are for the next year. He told us that his goals for the next year are to stay ahead of technology, retain the customers they have and update their website.

As the owner of a second-time award-winning business, Jerimy has a lot of knowledge to share. When we asked what advice he has for the many new business owners out there who are just starting out, he said:

“Don’t go in under-capitalized. That is where I have watched a lot of competitors go; they either didn’t have enough money or enough capitalization.”

Jerimy ended our conversation with this very important shout-out:

“I couldn’t do it without all of the great clients and the in-house team. I am super thankful for the trust.”


Congratulations to Jerimy and the team at Riverside Import Auto for a Top Rated Local award winner for the second year in a row.

When you need an auto shop on your side in Glenwood Springs, we highly recommend Riverside Import Auto! Visit their website today.

Colorado’s Top Rated Local® Auto Shops Award Winner: Pellman’s Automotive Service

Top Rated Local® is pleased to announce that Pellman’s Automotive Service is a second-time award winner for auto shops in 2019.

If you are looking for a reliable, local auto shop that will get you back on the road, look no further than this award-winning company!

Pellman’s Automotive Service has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.93 stars, earning them an impressive Rating Score™ of 99.30 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses, and one of the top five auto shops in Colorado!

Here’s just one of their many five-star reviews:

“This is the best place in Boulder! They have fair prices and super knowledgeable mechanics. I took my Lexus here a few months ago, and their customer service was incredible. They got me in on the same day and were so extremely nice. They upload pictures and explain everything they look at on your car on a website they provide you, which I found comforting because I know NOTHING about cars. I trust Pellman’s completely and will be a customer forever.” – A.S.

It is because of excellent reviews like this that Pellman’s Automotive Service is now able to call themselves a Top Rated Local award winner for the second year in a row!

More Than your Average Auto Shop

We were excited to catch up with Pellman’s Automotive Service and hear about how the last year has gone for them, so we sat down with the owner, Brad Pellman.

Brad started off by telling us a bit about their business and their team, as well as what makes them stand out compared to others in the industry. Brad shared:

“We have been in business for 24 years! We are family-owned and -operated and treat people the way we would want to be treated. We want our customers to be our friends and not just our clients. We understand that car repairs are expensive and unpredictable, so we try to help the customer make the right decisions and educate them on the whole process and repair. We try to give people options when it comes to how they should approach the repairs. We address the immediate repairs needed as well as what may come along down the road. We also recommend the proper maintenance to prevent issues further down the road.”

Making It As A Small Business

It takes a lot of courage, and even more hard work to make it as a small business in today’s world. We asked Brad what has been the most rewarding part of being a small business, like Pellman’s Automotive Service. Brad said that the best part has been being a part of the community. He said that they have very high-level technicians and they take pride in what they do, which includes taking in cars that other shops can’t repair and assisting people who are traveling across the country.

He told us a bit about their amazing employees, saying:

“We focus on our employees’ connection with the customer. That is so important. If somebody isn’t doing a good job connecting with clients, they generally don’t work out with us. We want technicians that listen and care and truly put an effort towards taking care of the customer.”

There are many businesses out there that are looking to build as impressive a reputation as Pellman’s Automotive Service has managed to. We asked if Brad could share any expert advice with these companies. Here’s what he had to say:

“Don’t be afraid to charge for what you do. Always be professional, and charge a fair price that is reflective of your overhead.”

So, what’s next for this two-time award winner? Brad said that they are focused on their existing building and on keeping their customers happy. He said that there is a bit of a technician shortage, so they are looking for young individuals to train to become the next great technicians! Brad pointed out that technology is constantly changing, so they are constantly learning!

Brad also wanted to make sure to give a special thanks to his 20 employees, and to the community.

“The community is who we need to thank; they have supported us for 24 years. The fact that they are talking about us means we are on the right track,and that we are doing the things we are shooting to do. Thank you, Boulder!”


Congratulations to Pellman’s Automotive Service for being a 2019 Top Rated Local award winner, and special thanks to Brad for taking the time to speak with us!

New Hampshire’s Top Rated Local® Auto Shops Award Winner: Reliant Auto Repair

Top Rated Local® is pleased to announce that Reliant Auto Repair is a 2019 award winner for auto shops in New Hampshire!

If you’re looking for an auto shop that will serve you with experience, integrity and a strong work ethic, look no further than Reliant Auto Repair in Londonderry.

Reliant Auto Repair has received dozens of reviews with an average rating of 4.88 stars, earning them a wonderful Rating Score™ of 94.84 and a 2019 Top Rated Local award for ranking among the top five auto shops in all of New Hampshire!

Here’s just one of their many five-star reviews:

“This was my first experience with Reliant Auto Repair. I must say, I was very impressed with the courtesy, integrity and efficiency of this establishment. Mike personally explained what needed to be done, showed me all of the parts that were involved and the damage that needed fixing in a manner I could understand. I would highly recommend this place to anyone who wants the work done right by an honest mechanic!!!” – Dorothea W.

Not Your Average Auto Shop

We wanted to learn all about Reliant Auto Repair and its impressive online reputation, so we took a few minutes to talk with the owner Mike Gayhardt.

The first question we had for Mike was what is it that sets Reliant Auto Repair apart from their competition in New Hampshire. Here’s Mike’s response:

“[With us,] clients are getting 43 years of experience, not some kid that just came out of school. That’s who most people seem to hire now, because in general, anyone who knows what they’re doing, doesn’t want to be in this business anymore. I use quality parts. I don’t use cheap parts just to get the job. I won’t do the job if I have to sacrifice quality for quantity. My name goes on every job, so I want to make sure it’s right. If there is a problem, we stand behind it 100 percent… If a part fails, we’re going to fix it. If it’s something we may have missed or screwed up, we’re going to fix it and not charge you. What makes us different is quality work, many years of experience and the fact that we back our product 100 percent.”

We also wanted to know what their mission is at Reliant Auto Repair and how they work to make the world a better place. Here’s what Mike had to say:

“We make it as easy as possible for people who are either stranded or need to have their car fixed but really don’t have the time. We can take them to work, and we have a loaner car. We do everything we can to make it as easy on the customer as possible. It’s not always easy; sometimes, you’ve got to bend a little one way to get back to where you need to be the other way.”

Building Success Through Quality Work

Mike attributes Reliant Auto Repair’s strong online reputation to their commitment to putting out quality work day in and day out:

“We stand behind our work, and nobody leaves here unhappy. We just tell them, ‘If you like the work, we’d appreciate you writing a review. If you’re not happy, please let us know, and we’ll make it right.’ A lot of people are just so happy because they’ve had such bad luck at other places, and we’re a family business. My wife is here a couple of days a week; my son is here a couple of days a week, and I’m here full-time. We have no outside employees, and I just think it’s the way we handle customers.”

Outside of building a powerful online reputation, Reliant Auto Repair has gotten their name out there through word of mouth:

“We are getting new customers daily, with our customers saying, ‘I’m telling everybody about you!’”

There are so many business owners out there looking to build the kind of online reputation Reliant Auto Repair has. When we asked what advice he has for them, Mike emphasized the importance of always being honest and upfront with your customers and treating them how you would want to be treated.


Congratulations to the team at Reliant Auto Repair for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!

We highly recommend Reliant Auto Repair in Londonderry. Visit their website today!

District of Columbia’s Top Rated Local® Auto Shops Award Winner: District Line Auto Service

Top Rated Local® is pleased to announce that District Line Auto Service is an award winner for auto shops in 2019.

If you are looking for an auto shop that will get you safely back on the road, look no further than this award-winning company!

District Line Auto Service has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.67 stars, earning them an impressive Rating Score™ of 92.69 and a 2019 Top Rated Local award for ranking as the number one auto shop in the District of Columbia!

Here’s just one of their many five-star reviews:

“I’ve been a customer for three years and always have a solid experience. Ray and company are straightforward, never try to up-sell me on additional, unnecessary work, and usually turn repairs around in a day. Their prices are fair, and the location is convenient for public transportation.” – J.G.

It is because of excellent reviews like this that District Line Auto Service is now able to call themselves a Top Rated Local award winner!

Not Your Average Auto Shop

We were excited to learn all about District Line Auto Service and how they have gotten where they are today, so we sat down with the Service Manager, Ray Gombo.

The first thing we wanted to know was what it is that makes District Line Auto Service stand apart from its competitors. We learned about their honest service and the pride they take in doing a good job. Ray said:

“We’re like a little corner mechanic shop, your neighborhood mechanic, we’re pretty local. We try to be available to you and do the service fast. We just try to be there for you.”

Building Success, Online And Off

District Line Auto Service has earned a fantastic reputation, so we asked Ray how they have managed to grow their business and get their name out. He said:

“We try to make it simple. We don’t try to advertise. We aren’t trying to get more customers. One of our main strengths is that we’ve been here for a long time, so a lot of our customers know us. A lot of new people move in and look around to see who is nearby… Word of mouth is the primary way we get more customers.”

There are many businesses out there that are looking to build as impressive a reputation as District Line Auto Service has managed to. We asked if Ray could share any expert advice with these companies. Here’s what he had to say:

“In order to have good online reviews, you have to do a good job, do what the customer wants, and have good communication. If the customer is not happy with something, talk with them, and understand why they’re not happy and try to resolve their problem.”


Congratulations to District Line Auto Service for being a 2019 Top Rated Local award winner, and special thanks to Ray for taking the time to speak with us!

New Hampshire’s Top Rated Local® Auto Shops Award Winner: Queen City Auto Body

Top Rated Local® is pleased to announce that Queen City Auto Body is a 2019 award winner for auto shops in New Hampshire!

When it comes to auto body repair in Manchester, you won’t find a better shop to work with than Queen City Auto Body.

Queen City Auto Body has received more than 150 reviews with an average rating of 4.93 stars, earning them a tremendous Rating Score™ of 97.31 and a 2019 Top Rated Local award for ranking among the top five auto shops in all of New Hampshire!

Here’s just one of their many five-star reviews:

“Friends recommended Queen City Auto Body, and we couldn’t be more pleased with the work that they did repairing our SUV. Our experience was so positive, from the first visit to discuss the damage and get an estimate to the drop-off and pick up after the work had been completed. Everyone was helpful and polite. The shop is clean and organized. Gary was extremely helpful and worked with us to find a convenient time to leave our vehicle with him, and the repairs were completed on time and on budget. Gary and his staff take great pride in their work, as they should. We have found our ‘go-to’ repair shop for ourselves and our extended family.” – Heather H.

Not Your Average Auto Shop

We wanted to learn all about Queen City Auto Body and its impressive online reputation, so we took a few minutes to talk with the owner and Shop Manager, Gary.

The first question we had for Gary was what is it that sets Queen City Auto Body apart from their competition in New Hampshire. Here’s Gary’s response:

“We are striving for better-than-new conditions. If we are just painting the bumper or a small part, we buff the whole car so it looks new and matches. We will shine your lights, and clean your rims and windows. We want your car to look better than when it came in. We call it planting seeds.”

Gary went on to add:

“The car always has to match. I will keep mixing and mixing until the paint matches the whole car. This is a lifetime guarantee.”

We also wanted to know what their mission is at Queen City Auto Body and how they work to make the world a better place. Here’s what Gary had to say:

“Just be a friendly person, and treat everyone the same. They are coming to me with problems, and I want them to feel comfortable that I will take care of them. I try to make the world friendly.”

Building Success by Treating People Like People

Gary attributes Queen City Auto Body’s strong online reputation to their commitment to treating people like people instead of just numbers:

“We get to know who is coming into your shop and reassure them that we have their back. We go above and beyond for them; sometimes, I even give them something free if I think they need it. I want to help everyone be safe on the road and have a great experience with the shop.”

Outside of building a powerful online reputation, Queen City Auto Body has gotten their name out there by handing out goody bags filled with swag — pens, notebooks, magnets and a $5 gift certificate for coffee and a car wash — with every service.

There are so many business owners out there looking to build the kind of online reputation Queen City Auto Body has. Here’s Gary’s expert advice for them:

“Treat people with respect.”


Congratulations to the team at Queen City Auto Body for being a 2019 Top Rated Local award winner, and thank you so much, Gary, for taking the time to speak with us!

We highly recommend Queen City Auto Body in Manchester. Visit their website today!

New Hampshire’s Top Rated Local® Auto Shops Award Winner: Dupont’s Service Center

Top Rated Local® is pleased to announce that Dupont’s Service Center is an award winner for auto shops in 2019.

If you are looking for a reliable, local auto shop, look no further than this award-winning company!

Dupont’s Service Center has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.96 stars, earning them an impressive Rating Score™ of 97.55 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and one of the top three auto shops in New Hampshire!

Here’s just one of their many five-star reviews:

“We have been customers at Dupont’s for over 15 years. In all those years, we have NEVER had a bad experience with the center or any of the staff. Everyone is extremely professional, very personable, and intelligent. The mechanics always fully explain the issues with the car and work diligently to fix these problems. We will always be patrons of Dupont’s Service Center and highly recommend this business!” – T.H.

It is because of excellent reviews like this that Dupont’s Service Center is now able to call themselves a Top Rated Local award winner!

Not Your Average Auto Shop

We were excited to learn all about Dupont’s Service Center and how they have gotten where they are today, so we sat down with the Director of Marketing, Mike Dupont.

The first thing we wanted to know was what it is that makes Dupont’s Service Center stand apart from its competitors.

We learned that Dupont’s Service Center has state-of-the-art equipment and ASE Master Certified Technicians. They are a family business that has been serving the community for over 60 years. Mike said:

“Dupont’s was started by my grandfather in the 1950s and has been in Dover since the 1960s. It’s a family business, and we take pride in keeping it going.”

Building Success And Giving Back

Dupont’s Service Center has earned a fantastic reputation, so we asked Mike how they have managed to grow their business and get such incredible online reviews. Mike said:

“We provide good service. It’s one thing to ask for reviews; it’s another to earn them.”

In addition to building the kind of online reputation that any small business would envy, Dupont’s Service Center has spread the word about who they are and what they do by staying involved in the community. Mike told us:

“We do a lot with the community; there is the Apple Harvest Festival that we have been a major sponsor of for years. We are proud of our Ladies’ Night, and we have been holding it for going on 12 years. We have an evening event for locals, where we put on a free presentation about basic auto maintenance. The event is catered, and everyone goes home with a gift bag. We try to help any organization that is making a positive impact in the Dover community.”

There are many businesses out there that are looking to build as impressive a reputation as Dupont’s Service Center has managed to. We asked if Mike could share any expert advice with these companies. Here’s what he had to say:

“There is no blanket statement for all businesses. You need to have a specialized website that shares who you are, what you do, and why you do what you do.”


Congratulations to Dupont’s Service Center for being a 2019 Top Rated Local award winner, and special thanks to Mike for taking the time to speak with us!

Tennessee’s Top Rated Local® Auto Shops Award Winner: Steve’s Auto Pro

Top Rated Local® is pleased to announce that Steve’s Auto Pro is the number one auto shop in all of Tennessee for 2019!

When you need auto service you can rely on in Hendersonville, you need Steve’s Auto Pro on your side.

Steve’s Auto Pro has received dozens of reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them an extraordinary Rating Score™ of 98.00 and a 2019 Top Rated Local award for being ranked the number one auto shop in all of Tennessee!

Here’s just one of their many five-star reviews:

“We wouldn’t take our cars anywhere else for service — period. They have worked on our BMW, Chevrolet and GMC. They’re honest, and you can tell they’re not ripping you off like most mechanics try to do.” – Kayla J.

Not Your Average Auto Shop

We wanted to know what makes Tennessee’s number one auto shop so special, so we took a few minutes to talk with the owner, Steve.

The first question we had for Steve was what makes Steve’s Auto Pro unique compared to their competition in Tennessee. Here’s what he had to say:

“We have the most experience in town. I have more than 42 years of experience in the industry.”

We also asked Steve about Steve’s Auto Pro’s mission and how they work to make the world a better place. Steve told us that they give back to their community by supporting the local police and fire departments. He also shared their mission statement with us, which is:

“Be a team player, and show up ready to do NO less than the best.”

Building Success Through Customer Service

When we asked Steve what their secret is to such a strong online reputation at Steve’s Auto Pro, he attributed it to their commitment to customer service, to their 100-percent satisfaction guarantee and to their 30 years in business.

Apart from building the kind of online reputation any business would envy, Steve’s Auto Pro has spread the word about their service through Facebook and word of mouth.

Every business owner wants to grow their business and build their online reputation the way Steve’s Auto Pro has. Here’s Steve’s advice for them:

“Be true to yourself and what you do! There’s no room for compromising on excellence.”

Steve ended our conversation with this sentiment:

“Thank you to each and every employee for your committed excellence and loyalty.”


Congratulations to the team at Steve’s Auto Pro for being a 2019 Top Rated Local award winner, and thank you so much, Steve, for taking the time to speak with us!

We highly recommend Steve’s Auto Pro in Hendersonville. Visit their Facebook page today!

Oklahoma’s Top Rated Local® Auto Shops Award Winner: Car Doctor

Top Rated Local® is pleased to announce that Car Doctor is a 2019 award winner for auto shops in Oklahoma!

From engine repair to oil changes, Car Doctor has what it takes to handle all of your auto service needs in Oklahoma City.

Car Doctor has received hundreds of reviews on four verified sites with an average rating of 4.97 stars, earning them an outstanding Rating Score™ of 97.71 and a 2019 Top Rated Local award for ranking among the top five auto shops in all of Oklahoma!

Here’s just one of their many five-star reviews:

“[This is a] great shop with outstanding service built on honesty, which is rare today. Mike is incredibly knowledgeable and takes care of the customer from start to finish. He gives them the information needed to make the right decisions for them. He fixed my truck’s A/C and got me back on the road with a quick turnaround. My whole family uses the Car Doctor, and you should, too.” – Bill D.

Not Your Average Auto Shop

Mike Bailey, Lead Technician and the owner of Car Doctor, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Car Doctor apart from the many other auto shops in Oklahoma. Here’s Mike’s response:

“Our customer service is great, but our skills and our capabilities are what set us apart. Really, what sets us apart is our ability to go above and beyond what other people can do.”

Matt went on to say:

“The complexity of the vehicles today requires people to make wiser decisions about servicing them.”

We also wanted to know why they do what they do at Car Doctor and how they work to make the world a better place. Here’s what Mike had to say:

“Providing the best service we can in downtown Oklahoma City is our mission. We keep the roads safer for the motoring public.”

Building Success Through Great Service

When we asked Mike about Car Doctor’s secret to such a strong online reputation, he said:

“Our online reviews are just a reflection of the service we provide. I’ve been the ASC Technician Of The Year for 17 out of the last 20 years, so I work in the industry at a very high level. We also have a 40 hour a year continuing education requirement, which we have also won a national award for.”

MIke went on to say:

“We also just have great customers!”

Outside of building the kind of online reputation any business owner would envy, Car Doctor has spread the word about who they are and what they do through word of mouth and not much else, which says something about the kind of service they provide.

Clearly, Mike knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Ask for reviews, and use an industry-specific CRM.”


Congratulations to the team at Car Doctor for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!

We highly recommend Car Doctor in Oklahoma City. Visit their website today!