Top Rated Local® is pleased to announce that Hash Imports, Inc. is a two-time 2019 award winner in Indiana!
Entrust your exotic or vintage vehicle to no auto shop but the best by entrusting it to Hash Imports, Inc. in Fishers.
Hash Imports, Inc. has received hundreds of reviews on seven verified sites with an average rating of 4.98 stars, earning them a marvelous Rating Score™ of 99.80 and two 2019 Top Rated Local awards for being ranked among the top 20 businesses and the number one auto shop in all of Indiana!
Here’s just one of their many five-star reviews:
“An attorney friend recommended Hash Imports to me nearly 10 years ago, and I continue to appreciate the favor. If you need work done on your favorite car and want it done right at roughly half of the dealership price, you need to look no further. The work is professional, and the price is reasonable. You can have confidence in the result. For a lengthy repair, I was provided a ride home and, later, a pick-up when the job was completed. The pros at Hash will earn your trust, and you will become a repeat customer as I have.” – Richard B.
Not Your Average Auto Shop
We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Josh, the owner of Hash Imports, Inc.
The first thing we wanted to know was what makes Hash Imports, Inc. a one-of-a-kind auto shop in Indiana. Here’s what Josh had to say:
“We definitely try to be more personal and not an automated machine. We try to be different and connect with the customer… We listen to people and hear their problems. We build relationships with people by being professional and down to earth.”
We also asked Josh what their mission is at Hash Imports, Inc. and how they work to make the world a better place. Here’s his response:
“A lot of people just don’t trust anybody these days. We try to make people feel better about car repairs. We try to build confidence in people and make somebody happy.”
Building Success Through Customer Service
Josh attributes Hash Imports, Inc.’s strong online reputation to their commitment to customer service:
“We have an automated system that asks for reviews. There are several things that go into customer service — making sure we build trust and being upfront with the repair process. We try to address items that need to be repaired and not just every little thing that is wrong. Honesty and trust are very important in our industry.”
Outside of building a powerful online reputation, Hash Imports, Inc. has gotten their name out there through word of mouth and community involvement:
“We rely on word of mouth; it is your biggest friend and can be your worst enemy. We try to make sure that everyone is happy. We are usually booked three months out because of relying on word of mouth. We like to give back to the community and participate in charities.”
Every business owner wants to build the kind of online reputation Hash Imports, Inc. has. When we asked Josh what advice he has for those business owners, he said:
“Honesty, trust and being kind are important factors in growing your reputation. Be friendly, and work on customer service skills. Listening is huge. Look for feedback, and listen to your employees.”
Josh ended our conversation with this sentiment:
“You can swing in anytime and bring your vehicle by if you want to get something checked out. Pay attention to your vehicle, and when something doesn’t sound right or feel right, bring it in before you’re sitting on the side of the road.”
Congratulations to the team at Hash Imports, Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Josh, for taking the time to speak with us!
We highly recommend Hash Imports, Inc. in Fishers. Visit their website today!
