Top Rated Local® is pleased to announce that Bethany Village is the number one senior living community in all of Pennsylvania for 2019!
From assisted living to skilled nursing and memory support, Bethany Village in Mechanicsburg has what it takes to meet your needs.
Bethany Village has received dozens of reviews on multiple verified sites with an average rating of 4.56 stars, earning them a spectacular Rating Score™ of 85.58 and a 2019 Top Rated Local award for being ranked the number one senior living community in all of Pennsylvania!
Here’s just one of their many five-star reviews:
“This place has been so amazing for my nana and papap Spangler! From when my nana passed away with amazing care, love and support to now caring for my 97-year-old papap, I couldn’t be more blessed. Your staff and care is amazing! From the bottom of my heart, thank you!” – Amy S.
Not Your Average Senior Living Community
We wanted to know what makes Pennsylvania’s number one senior living community so special, so we took a few minutes to talk with the Executive Director, Brian Grundusky.
The first question we had for Brian was what makes Bethany Village unique compared to their competition in Pennsylvania. Here’s what he had to say:
“As a continuing care retirement community, we provide a framework for anticipating the need for more care as you age, for active, engaged aging. Residents really drive their own lives here, but they benefit from wellness lifestyle and programs here and the support services that are on site. And, we’re fun! We have annual snow tubing and water tubing trips. We have water volleyball and mini-golf teams. And behind all that is a continuum of health services that come into play if you need home care, assisted living, or nursing care. Bethany Village also provides benevolent care for those who outlive their resources through no fault of their own. We do everything we can to make sure that the people who choose to live here feel secure about the future.”
We also asked Brian about Bethany Village’s mission and how they work to make the world a better place. Brian told us:
“Our mission is to do all the good we can by providing exceptional lifestyle opportunities to those that we serve, and our vision is to redefine the expectations of aging. We strive to carry these beyond Bethany Village, too. One of our strategic and operational goals is to be a great neighbor to our community. We have a social accountability program here and support many local community service organizations through fundraisers, volunteerism and by sharing our space with them. Every year, associates and residents come together for our annual Rock-a-Thon to raise money for the Alzheimer’s Association. That’s one of many examples. In 2018, Bethany Village served more than 5,000 people in the region through our social accountability efforts.”
Brian went on to say:
“We’ve been here over 54 years, and we’re expanding. We’re a mission-based community, and we try to provide the best care to our residents at all times.”
Building Success With a History of Providing Great Service
When we asked Brian what their secret is to such a strong online reputation at Bethany Village, he said:
“All of our reviews are completed first-hand from our residents and their families based upon their experiences here at Bethany Village. We have a 50-year history of great service and strong relationships that develop between the residents who join our retirement community, our employees and the family members who know that their parents will be well cared for as they continue to age. We encourage ongoing collaboration and feedback between residents, staff, family members and our leadership. Our online reviews reflect these factors.”
Apart from building the kind of online reputation any business would envy, Bethany Village has spread the word about their service by sharing their great stories with local media and through word of mouth from their residents. Brian told us that they have an internal marketing team on-site, consisting of six associates whose focus is on marketing, and they also get support from the marketing department at Asbury Communities.
Every business owner wants to grow their business and build their online reputation the way Bethany Village has. Here’s Brian’s advice for them:
“Be able to show that you are living your mission, and work with your customers to ensure that you are meeting their needs in a consistent and efficient manner. We work hard to be responsive to questions and concerns, and work with our customers on an individual basis. If the people you serve trust that you will deliver what you say you will and you listen to and adapt to their feedback, your reputation will follow. As the baby-boomer generation continues to need our services, our ability to be flexible and meet their different needs will be critical for our continued success.”
Congratulations to the team at Bethany Village for being a 2019 Top Rated Local award winner, and thank you so much, Brian, for taking the time to speak with us!
We highly recommend Bethany Village in Mechanicsburg. Visit their website today!
