We are thrilled to announce that Angie’s Carpet Care, a carpet cleaning service in Colorado Springs, Colorado, is a 2018 Top Rated Local® award winner! Due to their excellent 97.5 Rating Score™, they’ve skyrocketed to the top of the Top Rated Local rankings.
Here are a couple of our favorite reviews Angie’s Carpet Care has received:
“I bought a used car from a friend. It had a lot of stains on the seats and the floor. I employed Angie’s Carpet Care to detail my car. I was shocked by the results. When I got my car back, it looked brand new. I could hardly believe this was the same car. Thank you for doing such an amazing job.” -Tonya B.
“Had a bit of a mess after our dogs got a virus from a groomer. We did the best we could and the fantastic cleaners from Angie’s took care of the rest. It is like nothing was ever there! I have 9 year old light carpet, too, and they made it all look brand new. They were priced a bit higher than other companies and worth every stinking penny. They are my go-to now and will recommend them in all of my real estate transactions, too!” -Megan S.
Vice-president, Brandon M. Kirk, took a moment to speak with us about his company’s online reputation and dedication to providing the very best service. Check out what he had to say:
What is your secret to such a strong online reputation?
We focus on customer satisfaction and providing excellent service. Our clients appreciate and reward quality. If there is ever an issue with our work, we fix it immediately with no hassle to the client.
What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?
Our company’s culture attracts the attention of potential clients and keeps current ones around. The fact that our focus remains steadily on customer satisfaction, not how many jobs we can pack in every day, and that really makes us shine in comparison to other companies.
Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?
We work with seniors often, and we’ve trained our staff on how to meet the specific needs of our aging population. Personally, I mentor my team members and speak at local high schools about entrepreneurship and goal setting.
Outside of building a strong online reputation, what else do you do to market and grow your business?
Our work does a lot of the marketing for itself. We spend more time on training and professional development than our competitors do, and we network across our community in a wide variety of organizations.
What advice do you have for other businesses trying to build a strong online reputation and grow their business?
Stand behind your work and understand the lifetime value of the customer.
Congratulations to the entire team at Angie’s Carpet Care, and thank you, Brandon, for your time!
If you are looking for exemplary carpet cleaning services in the Colorado Springs area, we recommend Angie’s Carpet Care. You can learn more about them by visiting their website.
