Top Rated Local® is pleased to announce that River City Flooring, Inc. is an award winner for flooring contractors in 2019.
If you are looking for a trusted, local flooring contracting company, look no further than this award-winning company!
River City Flooring, Inc. has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.83 stars, earning them an impressive Rating Score™ of 98.27 and a 2019 Top Rated Local award for ranking as the number one flooring contracting company in Kentucky!
Here’s just one of their many five-star reviews:
“What a wonderful experience. My floors are beautiful. Dan was very helpful in choosing the floor and installation was quick and efficient. I appreciate the work and how efficient they were.” – S.S.
It is because of excellent reviews like this that River City Flooring, Inc. is now able to call themselves a Top Rated Local award winner!
Not Your Average Flooring Contracting Company
We were excited to learn all about River City Flooring, Inc. and how they have gotten where they are today, so we sat down with Ashley Hasty, who is in charge of operations and marketing.
The first thing we wanted to know was what it is that makes River City Flooring, Inc. stand apart from its competitors. Ashley said that one thing that has helped them withstand the test of time is their adaptability and their ability to change with the times. She said that the happiness of their customers is the most important thing to them, so that’s where they place their focus.
Ashley went on to tell us a bit about why they do what they do, saying:
“River City Flooring takes the fact that we are providing service and products for people’s homes very seriously. We know that when you are choosing a floor for a home, it defines one’s style and also provides a place for comfort. We want people to be satisfied with their floors so when they’re home they can worry about the important things like family and friends.”
Building Success, Online And Off
River City Flooring, Inc. has earned a fantastic reputation, so we asked Ashley how they have managed to grow their business and get such great reviews. She told us about their exceptional customer service, saying:
“We try to go above and beyond our customer’s expectations. We try to be very upfront and transparent with our customers about what their needs are when it comes to flooring and how we can provide solutions both aesthetically and functionally in their homes.”
In addition to building the kind of online reputation that any small business would envy, River City Flooring, Inc. has spread the word about who they are and what they do by finding ways to give back to the community, like by donating or selling overstock products to Habitat for Humanity and Operation Victory.
Of course, River City Flooring, Inc. also knows the benefit of customer referrals. Ashley told us a bit about how they have spread the word about their company. She said:
“We ask our happy customers to tell their friends about us! Nothing beats word of mouth and personal references. We also share ideas for flooring, great products, and opportunities through digital marketing on our Facebook and Instagram pages.”
There are many businesses out there that are looking to build as impressive a reputation as River City Flooring, Inc. has managed to. We asked if Ashley could share any expert advice with these companies. Here’s what she had to say:
“Make the most of every opportunity with potential customers. Every interaction has the potential to leave a mark on your business. Make sure it’s a good one!”
Congratulations to River City Flooring, Inc. for being a 2019 Top Rated Local award winner, and special thanks to Ashley for taking the time to speak with us!
