Kentucky’s Top Rated Local® Businesses: 2020

While there’s a lot of uncertainty in the world right now, we didn’t want to let that stop us from celebrating the amazing small businesses of Kentucky!

Best known for the Kentucky Derby and the beautiful bluegrass that covers it in the spring, Kentucky is a wonderful state to live in and visit. Home to Abraham Lincoln, Jennifer Lawrence and Diane Sawyer, the Bluegrass State is also home to a number of truly incredible local businesses — from acupuncturists to window cleaners — that work to serve their communities and make the world a better place.

Top Rated Local® is here to recognize the many local businesses that work to make Kentucky such a phenomenal place to live and visit. There are so many amazing businesses that serve the people of Kentucky, but only the best of the best have made it on our list of Top Rated Local award winners for 2020. Today, we’re ecstatic to announce our 2020 award winners in Kentucky.

To calculate our 2020 winners, we’ve looked at each business’ Rating Score™, which is determined by the total number of verified review sites the business is listed on, the total number of ratings/reviews the business has on those review sites and the business’ average overall star rating. The more review sites a business is listed on, the more reviews or ratings a business has and the higher the average star rating, the higher the Rating Score will be, with the highest being 100.00.

There are a large number of businesses that work hard to serve the people of Kentucky and provide them with everything they need to thrive, and this year, we’ve identified 393 total businesses that have made the cut. These one-of-a-kind, local businesses have clearly made an impact on the customers and clients they serve each and every day, as evidenced by their impressive average Rating Score of 97.03 and average star rating of 4.87. For comparison, businesses across Top Rated Local average a 68.83 Rating Score and a 4.20 star rating. These businesses are truly the best of the best.

There are so many stand-out businesses in Kentucky that deserve to be recognized for their success, but we’re especially excited to give a shoutout to the number one award-winner in Kentucky for 2020 — Pure Salon Spa. Dedicated to making you look and feel your best, Pure Salon Spa is Louisville’s premier source for beauty and relaxation. Pure Salon Spa has received 3,232 reviews across seven verified reviews sites with an average star rating of 4.95, which has earned it a phenomenal Rating Score of 100.00 and the bragging rights of being the number one Top Rated Local business in all of Kentucky for 2020.

Congratulations to all of our award winners in Kentucky for 2020. We commend you for the outstanding service and support you provide for your community day in and day out.

Kentucky’s Top Rated Local® Home Contractors Award Winner: Anderson & Rodgers Construction

Top Rated Local® is pleased to announce that Anderson & Rodgers Construction is a 2019 award winner for home contractors in Kentucky!

Whether you’re looking for a company that can help you build your dream home or one that can help you remodel your existing home, look no further than Anderson & Rodgers Construction in Lexington.

Anderson & Rodgers Construction has received hundreds of reviews with an average rating of 4.98 stars, earning them a wonderful Rating Score™ of 99.75 and a 2019 Top Rated Local award for ranking among the top five home contractors in all of Kentucky!

Here’s just one of their many five-star reviews:

“Anderson & Rodgers was our general contractor for a whole house remodel. They listened to our dreams and shared some of their ideas and suggestions. Together, we developed a plan that they saw through to timely completion. The staff is professional, easy to work with and always available. We love our ‘new’ house and would absolutely recommend Anderson & Rodgers Construction.” – Willa T.

Not Your Average Home Contracting Company

We wanted to learn all about Anderson & Rodgers Construction and its impressive online reputation, so we took a few minutes to talk with the owner, Teddy Rodgers.

The first question we had for Teddy was what is it that sets Anderson & Rodgers Construction apart from their competition in Kentucky. Teddy pointed to their design service, which includes pre-production planning, as well as to the fact that they offer such good service, and said:

“I would say that’s what really makes us stand out. We have interior designers that help the customers with the selection process. We outsource to sub-contractors. We’re trying to put together a very completed project scope before the project ever starts.”

We also wanted to know what their mission is at Anderson & Rodgers Construction and how they give back to their community. Here’s what Teddy had to say:

“We work with local suppliers, local contractors and try to keep business local to the community. We’re involved with the Chamber of Commerce and the local Home Builders Association. One of the owners is on the Remodeling Counsel with the BIA, the Building Institutes of America.”

Building Success Through Customer Service

Teddy attributes Anderson & Rodgers Construction’s strong online reputation to their commitment to customer service:

“I guess it all starts with customer service. We try to do an excellent job for them. Beyond that, it’s just the consistency of pursuing them to write reviews. …We send them reminders. We rely heavily on customer recommendations and referrals. If you feel like we’ve done a great job for you, get online and tell people your story.”

Outside of building a powerful online reputation, Anderson & Rodgers Construction has gotten their name out there by networking within the community and by making connections with architecture firms and real estate agencies. Teddy added:

“When people need something updated, we’re well known within the community, and so we get first-hand referrals often from those architectural firms and from those realtors because they know we are reliable and we’ll take good care of their customers.”

There are so many business owners out there looking to build the kind of online reputation Anderson & Rodgers Construction has. When we asked what expert advice he has for those business owners, Teddy emphasized the importance of claiming your listing on Google and asking your customers to write reviews for you on it.


Congratulations to the team at Anderson & Rodgers Construction for being a 2019 Top Rated Local award winner, and thank you so much, Teddy, for taking the time to speak with us!

We highly recommend Anderson & Rodgers Construction in Lexington. Visit their website today!

Kentucky’s Top Rated Local® Sign Companies Award Winner: Signarama of Lexington

Top Rated Local® is pleased to announce that Signarama of Lexington is the number one sign company in all of Kentucky for 2019!

Make a great first impression on your customers with the help of Signarama of Lexington.

Signarama of Lexington has received dozens of reviews on three verified sites with a perfect average rating of 5.00 stars, earning them a spectacular Rating Score™ of 96.00 and a 2019 Top Rated Local award for being ranked the number one sign company in all of Kentucky!

Here’s just one of their many five-star reviews:

“Signarama did an amazing job with all of our signage needs for our event. They were so helpful with the design process and patient as I made many changes. Their ‘yes’ attitude makes working with them a pleasure!” – Michelle B.

Not Your Average Sign Company

We wanted to know what makes Kentucky’s number one sign company so special, so we took a few minutes to talk with the owner, Dan Royer.

The first question we had for Dan was what makes Signarama of Lexington unique compared to their competition in Kentucky. Here’s what he had to say:

“We’ve been here since 1991, so we’ve got a lot of experience and a track record for providing quality signage. We use quality products. We don’t take shortcuts. We meet our deadlines when projects are due, and we offer a broad array of products, too, so we can take care of many needs.”

We also asked Dan about Signarama of Lexington’s mission and how they work to make the world a better place. Dan told us that they give back by donating signage to charitable organizations.

Building Success by Providing a Quality Product

When we asked Dan what their secret is to such a strong online reputation at Signarama of Lexington, he said:

“First is to make a good quality product, so they want to leave you a good review. We also survey our customers after every order is completed to see if they’re satisfied with their work. At that point, they have an opportunity to leave us a review if they want to.”

Apart from building the kind of online reputation any business would envy, Signarama of Lexington has spread the word about their service through pay-per-click advertising and word of mouth, which comes from their commitment to keeping their customers happy.

Every business owner wants to grow their business and build their online reputation the way Signarama of Lexington has. Here’s Dan’s advice for them:

“You have to have a good website, and you have to keep improving your website and adding content. This would help with your SEO (search engine optimization) and organic (non-paid) search ranking. Then, maybe do some pay-per-click advertising to drive people to your website. That also helps with your page visits and website visits. I’m sure Google and Bing would like to see that.”


Congratulations to the team at Signarama of Lexington for being a 2019 Top Rated Local award winner, and thank you so much, Dan, for taking the time to speak with us!

We highly recommend Signarama of Lexington. Visit their website today!

Kentucky’s Top Rated Local® Barber Shops Award Winner: Big City Styles

Top Rated Local® is pleased to announce that Big City Styles is an award winner for barber shops in 2019.

If you are looking for a barber shop that will get you looking your best, look no further than this award-winning company!

Big City Styles has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.79 stars, earning them an impressive Rating Score™ of 95.89 and a 2019 Top Rated Local award for ranking as one of the top three barber shops in Kentucky!

Here’s just one of their many five-star reviews:

“You can’t get better service in the state!!!! Schedule an appointment for convenience, or just stop in and be taken care of with the best hospitality in the industry!” – P.K.

It is because of excellent reviews like this that Big City Styles is now able to call themselves a Top Rated Local award winner!

Not Your Average Barber Shop

We were excited to learn all about Big City Styles and how they have gotten where they are today, so we sat down with Sondra Wilkerson, who co-owns the company with her husband, Julius.

The first thing we wanted to know was what it is that makes Big City Styles stand apart from its competitors. Sondra said:

“Our standard is what separates us. We have a ‘comfort concept’ in our shop. This means providing a comfortable atmosphere for all guests. We ask our clients to be considerate of others. We prefer they don’t use foul language. We don’t have an official dress code, but we ask visitors not to do things like sag their pants and discourage them from being disrespectful in the shop.”

Building Success And Giving Back

Big City Styles has earned a fantastic reputation, so we asked Sondra how they have managed to grow their business and get such great online reviews. She told us about how they focus on providing excellent service, and the reviews naturally follow. Sondra said:

“We don’t have anything in place to encourage people to leave reviews. We just provide the best service we can. We try to focus on quality over quantity.”

In addition to building the kind of online reputation that any small business would envy, Big City Styles has spread the word about who they are and what they do by participating in community events, like hosting poetry sessions and jazz concerts and partnering with local schools.

As far as advertising, Sondra said:

“This is a business, so we always look for creative ways to advertise. Something fun, something catchy and different.”

There are many businesses out there that are looking to build as impressive a reputation as Big City Styles has managed to. We asked if Sondra could share any expert advice with these companies. Here’s what she had to say:

“Opportunity favors the prepared. Be prepared and be organized.”


Congratulations to Big City Styles for being a 2019 Top Rated Local award winner, and special thanks to Sondra for taking the time to speak with us!

Kentucky’s Top Rated Local® Flooring Contractors Award Winner: River City Flooring, Inc.

Top Rated Local® is pleased to announce that River City Flooring, Inc. is an award winner for flooring contractors in 2019.

If you are looking for a trusted, local flooring contracting company, look no further than this award-winning company!

River City Flooring, Inc. has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.83 stars, earning them an impressive Rating Score™ of 98.27 and a 2019 Top Rated Local award for ranking as the number one flooring contracting company in Kentucky!

Here’s just one of their many five-star reviews:

“What a wonderful experience. My floors are beautiful. Dan was very helpful in choosing the floor and installation was quick and efficient. I appreciate the work and how efficient they were.” – S.S.

It is because of excellent reviews like this that River City Flooring, Inc. is now able to call themselves a Top Rated Local award winner!

Not Your Average Flooring Contracting Company

We were excited to learn all about River City Flooring, Inc. and how they have gotten where they are today, so we sat down with Ashley Hasty, who is in charge of operations and marketing.

The first thing we wanted to know was what it is that makes River City Flooring, Inc. stand apart from its competitors. Ashley said that one thing that has helped them withstand the test of time is their adaptability and their ability to change with the times. She said that the happiness of their customers is the most important thing to them, so that’s where they place their focus.

Ashley went on to tell us a bit about why they do what they do, saying:

“River City Flooring takes the fact that we are providing service and products for people’s homes very seriously. We know that when you are choosing a floor for a home, it defines one’s style and also provides a place for comfort. We want people to be satisfied with their floors so when they’re home they can worry about the important things like family and friends.”

Building Success, Online And Off

River City Flooring, Inc. has earned a fantastic reputation, so we asked Ashley how they have managed to grow their business and get such great reviews. She told us about their exceptional customer service, saying:

“We try to go above and beyond our customer’s expectations. We try to be very upfront and transparent with our customers about what their needs are when it comes to flooring and how we can provide solutions both aesthetically and functionally in their homes.”

In addition to building the kind of online reputation that any small business would envy, River City Flooring, Inc. has spread the word about who they are and what they do by finding ways to give back to the community, like by donating or selling overstock products to Habitat for Humanity and Operation Victory.

Of course, River City Flooring, Inc. also knows the benefit of customer referrals. Ashley told us a bit about how they have spread the word about their company. She said:

“We ask our happy customers to tell their friends about us! Nothing beats word of mouth and personal references. We also share ideas for flooring, great products, and opportunities through digital marketing on our Facebook and Instagram pages.”

There are many businesses out there that are looking to build as impressive a reputation as River City Flooring, Inc. has managed to. We asked if Ashley could share any expert advice with these companies. Here’s what she had to say:

“Make the most of every opportunity with potential customers. Every interaction has the potential to leave a mark on your business. Make sure it’s a good one!”


Congratulations to River City Flooring, Inc. for being a 2019 Top Rated Local award winner, and special thanks to Ashley for taking the time to speak with us!

Kentucky’s Top Rated Local® Pest Control Companies Award Winner: Guarantee Pest Control

Top Rated Local® is pleased to announce that Guarantee Pest Control is a 2019 award winner for pest control companies in Kentucky!

When you need professional pest control solutions in Bowling Green, you need Guarantee Pest Control.

Guarantee Pest Control has received dozens of reviews on four verified sites with an average rating of 4.72 stars, earning them a magnificent Rating Score™ of 96.23 and a 2019 Top Rated Local award for ranking among the top five pest control companies in all of Kentucky!

Here’s just one of their many five-star reviews:

“This is truly a five-star company. I’ve used them for years, but more recently, I had an immediate issue. They came right out, took care of the problem and charged very little. They still believe in putting the customer first. They are my company for life.” – Lisa B.

A One-of-a-Kind Pest Control Company’s Secret to a Strong Online Reputation

Guarantee Pest Control has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the owner, Jimmy Blankenship.

The first thing we wanted to know was what makes Guarantee Pest Control unique compared to the many other pest control companies in Kentucky. Jimmy told us that he’s been doing pest control since he was 16 years old and is now in his 46th year of being in the business. Through all of the changes the industry has gone through, Guarantee Pest Control has kept their same values since the 1960s while also adopting modern techniques, and they always strive to do the right thing.

When we asked what the secret is to such a solid online reputation at Guarantee Pest Control, Jimmy pointed to their techs, who work like they own the business, and the fact that they train staff hard and hire them well. Jimmy strives to hire people with the right ethics and personality to do the job. It is this quality of service and commitment to integrity that brings them reviews; they don’t actively solicit reviews as a general rule.

Making the World a Better Place by Giving Back

We also wanted to know what their mission is at Guarantee Pest Control and how they work to make the world a better place. Jimmy told us that they do so by giving back to their community by supporting local charities, fundraising for organizations, such as Hope House and Hotel Inc., and on the first of November, they will be doing their annual cereal drive to help provide breakfast to those in need. Jimmy added:

“People love good news, and we try to create as much of it as possible.”

Outside of building a powerful online reputation, Guarantee Pest Control has grown through television commercials and radio ads, by posting videos on Facebook, by having good relationships with local newspapers and through SEO (search engine optimization).

It’s clear that Jimmy knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Continually do the right thing. Take care of customers to earn your reputation. Plan your growth, and don’t expand too quickly.”


Congratulations to the team at Guarantee Pest Control for being a 2019 Top Rated Local award winner!

We highly recommend Guarantee Pest Control in Bowling Green. Visit their website today!

Kentucky’s Top Rated Local® Computer IT Services Award Winner: TJ’s Mobile Computer Services

Top Rated Local® is pleased to announce that TJ’s Mobile Computer Services is a 2019 award winner for computer IT services in Kentucky!

From technical support to computer repairs and upgrades, TJ’s Mobile Computer Services has what it takes to handle all of your computer service needs in Burlington.

TJ’s Mobile Computer Services has received dozens of reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them an outstanding Rating Score™ of 99.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Kentucky!

Here’s just one of their many five-star reviews:

“And yet again, TJ has come to my rescue! What was thought to be a bad motherboard and a costly repair diagnosed by the squad, was really the power supply! The squad even said, ‘It’s not the power supply.’ I asked them that first off! Thanks, TJ, for the correct diagnosis and taking care of my computer as if it was your own!” – Lisa K.

Not Your Average Computer IT Service

TJ Dalton, lead technician and the founder of TJ’s Mobile Computer Services, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets TJ’s Mobile Computer Services apart from the many other computer IT services in Kentucky. TJ told us that he started out working for a company that he didn’t feel comfortable working for anymore. In 2012, he decided to start his own business that focused on establishing trust through customer service. TJ treats all customers the same, regardless of how much they spend. They receive the same high-quality service and respect, whether they’re an individual or a business. TJ says that it can be hard to find similar businesses who will be honest, not take advantage of people’s lack of knowledge, and who the customer can trust with their data and personal information.

TJ went on to tell us that he spent six years in the military and brought along his military ethics to his business.

We also wanted to know why they do what they do at TJ’s Mobile Computer Services and how they work to make the world a better place. TJ shared that they aim to bring professionalism to their installations and that he started the business so that he could help disabled vets. Within six months, he was doing installations for other people, and within another six months, he was servicing businesses as well as individuals. They always do their work neatly and try to proactively diagnose issues, as well as to minimize downtime. TJ added:

“Our goal is to make sure that everyone gets that professional install. We’re not your break-fix type company. We try to be more proactive and use software to make sure devices are where they should be and prevent them going down in the future.”

Building Success Through Quality Service

When we asked TJ about TJ’s Mobile Computer Services’ secret to such a strong online reputation, he told us that their reviews come organically as a result of their extreme quality of service. TJ does his own field installations in order to personally ensure quality service and that his techs go above and beyond, and he emphasized their attention to detail across all of their work.

Outside of building the kind of online reputation any business owner would envy, TJ’s Mobile Computer Services has spread the word about who they are and what they do through word of mouth, which comes from the fact that they focus on the customer above all else.

Clearly, TJ knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“So many people in today’s world are so focused on the dollar amount rather than the passion for how the customer feels. If you focus on customer feelings, the rest will come. You can’t make all customers happy, of course, but you should do everything you can to make things right for them. Good business is not always about urgent success, fame and money. If you don’t get greedy and focus on your customers first, word will spread very fast.”


Congratulations to the team at TJ’s Mobile Computer Services for being a 2019 Top Rated Local award winner, and thank you so much, TJ, for taking the time to speak with us!

We highly recommend TJ’s Mobile Computer Services in Burlington. Visit their website today!

Kentucky’s Top Rated Local® Home Health Care Providers Award Winner: Visiting Angels of Richmond

Top Rated Local® is pleased to announce that Visiting Angels of Richmond is an award winner for home health care providers in 2019.

If you are looking for a home health care provider that can help you or a loved one feel comfortable at home for as long as possible, look no further than this award-winning company!

Visiting Angels of Richmond has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as the number one home health care provider in Kentucky!

Here’s just one of their many five-star reviews:

“The Spader family would like to thank Visiting Angels of Richmond, Kentucky for the wonderful, compassionate, professional, and prolonged care of our mother. What we thought was going to be a short timeframe became more drawn out, and through it all, the staff never wavered in their duties, responsibilities, or the compassion they showed in their work. In a trying time, Visiting Angels offered great relief to the Spader family, and for that, we are eternally grateful. If the need occurs again, Visiting Angels will be our first call.” – F.S.

It is because of excellent reviews like this that Visiting Angels of Richmond is now able to call themselves a Top Rated Local award winner!

Not Your Average Home Health Care Provider

We were excited to learn all about Visiting Angels of Richmond and how they have gotten where they are today, so we sat down with the Assistant Director, Kelley Dandaneau.

The first thing we wanted to know was what it is that makes Visiting Angels of Richmond stand apart from its competitors. Kelley told us that they all truly love what they do, and their management team has very low turnover. She said that the home care industry can be very high-stress, especially when it comes to their schedules and working hours, but that their staff is incredibly committed to their job because of how passionate they are about what they do.

Kelley went on to tell us about their overall business mission, saying:

“Our mission is simple: to provide quality care. We heavily train and groom staff in order to provide the best care possible, which in turn, brings in more clients. We are in a small town where everybody knows each other. We will get calls all the time from someone who ran into one of our staff in Walmart. We enlist and train extremely passionate staff, so that we’re always helping the people who come to us for help.”

Building Success By Offering Incredible Care

Visiting Angels of Richmond has earned a fantastic reputation, so we asked Kelley how they have managed to grow their business and get such incredible reviews. She said that they simply focus on giving their caregivers and clients the same respect and dignity they would like to get themselves. They go above and beyond for their caregivers, which encourages them to give the best care possible. If a family asks how they can show their appreciation, they will encourage them to leave a review.

In addition to building the kind of online reputation that any small business would envy, Visiting Angels of Richmond has spread the word about who they are and what they do by working with small businesses, like nursing homes, doctor’s offices, and physical therapy clinics, in order to create personal connections. Word of mouth has been their most reliable way of getting their name out.

There are many businesses out there that are looking to build as impressive a reputation as Visiting Angels of Richmond has managed to. We asked if Kelley could share any expert advice with these companies. Here’s what she had to say:

“Get out there as much as possible without spending too much on marketing. Face-to-face and online groups will be your best friend.”


Congratulations to Visiting Angels of Richmond for being a 2019 Top Rated Local award winner, and special thanks to Kelley for taking the time to speak with us!

Kentucky’s Top Rated Local® Acupuncturists Award Winner: Classical Acupuncture & Herbs

Top Rated Local® is pleased to announce that Classical Acupuncture & Herbs is an award winner for acupuncturists in 2019.

If you are looking for an acupuncture clinic that will work with you to help you feel your best, look no further than this award-winning company!

Classical Acupuncture & Herbs has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.83 stars, earning them an impressive Rating Score™ of 96.35 and a 2019 Top Rated Local award for ranking as the number one acupuncture clinic in Kentucky!

Here’s just one of their many five-star reviews:

“I was able to get excellent care here in order to help me get pregnant and then to stay pregnant. The anxiety relief that I got from the sessions was an added bonus. I wish I could have afforded to continue going for just everyday use. She was also the most gracious and supportive person. I was running for an elected position, and she was so excited for me, truly excited for me. It was amazing to have someone so much on my side.” – C.J.

It is because of excellent reviews like this that Classical Acupuncture & Herbs is now able to call themselves a Top Rated Local award winner!

Not Your Average Acupuncture Clinic

We were excited to learn all about Classical Acupuncture & Herbs and how they have gotten where they are today, so we sat down with owner and acupuncturist, Martha Graziano.
Martha continuously studies her craft from the best teachers and shared that she is never satisfied with existing knowledge. Martha went to grad school studying neurophysiology, and her practice is backed by a knowledge of physiology, neuropeptides, and engaging the nervous system to get the mind and body to work together.

She described her business motto as:

“Helping people into health, vitality, and balance.”

Martha shared that she wants to help people de-stress because stress and inflammation are some of the top causes of illness and trauma. Her service is centered on the idea of looking at the whole person, and on treating them as a person first and as a customer second.

Building Success By Offering Great Service

Classical Acupuncture & Herbs has earned a fantastic reputation, so we asked Martha how they have managed to grow their business and get such great reviews. She said that most of the reviews are organic, and that she just focuses on offering the best possible service.

In addition to building the kind of online reputation that any small business would envy, Classical Acupuncture & Herbs has spread the word about who they are and what they do by keeping her website up to date and useful.

There are many businesses out there that are looking to build as impressive a reputation as Classical Acupuncture & Herbs has managed to. We asked if Martha could share any expert advice with these companies. Here’s what she had to say:

“You have to know your stuff. Care about others, and go the extra mile. You can’t be more focused on the income than the person.”


Congratulations to Classical Acupuncture & Herbs for being a 2019 Top Rated Local award winner, and special thanks to Martha for taking the time to speak with us!

Kentucky’s Top Rated Local® Nail Salons Award Winner: True & John Nails

Top Rated Local® is pleased to announce that True & John Nails is an award winner for nail salons in 2019.

If you are looking for a nail salon that will get your nails looking their best, look no further than this award-winning company!

True & John Nails has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.79 stars, earning them an impressive Rating Score™ of 93.89 and a 2019 Top Rated Local award for ranking as the number one nail salon in Kentucky!

Here’s just one of their many five-star reviews:

“True and John are an awesome couple. They are both always very personable. The professionalism they put into their work is top-notch. I am very pleased with my nails and pedicure, each and every visit. This is my nail shop for life!” – T.S.

It is because of excellent reviews like this that True & John Nails is now able to call themselves a Top Rated Local award winner!

Not Your Average Nail Salon

We were excited to learn all about True & John Nails and how they have gotten where they are today, so we sat down with True Than, who co-owns the business with her husband, John.

The first thing we wanted to know was what it is that makes True & John Nails stand apart from its competitors. True told us that their salon is appointment only, which means they are able to take their time with their clients and never rush their service.

Building Success Over The Years

True & John Nails has earned a fantastic reputation, so we asked True how they have managed to grow their business and get such great reviews. She said that their reviews are all organic, which really says something about the incredible service they offer.

In addition to building the kind of online reputation that any small business would envy, True & John Nails has spread the word about who they are and what they do by finding ways to stay involved in the community. True and John have been working in the town since 1997, so they are very familiar with the people and have made strong connections over the years. As far as getting their name out, True and John utilize their Facebook page to share images of their work.

There are many businesses out there that are looking to build as impressive a reputation as True & John Nails has managed to. We asked if True could share any expert advice with these companies. Here’s what she had to say:

“Maintain a high level of knowledge in your profession, and make sure to keep up with the trends.”


Congratulations to True & John Nails for being a 2019 Top Rated Local award winner, and special thanks to True for taking the time to speak with us!