Top Rated Local® is pleased to announce that Home Instead Senior Care of Portsmouth is a 2019 award winner for home health care providers in New Hampshire!
If you’re looking for compassionate, professional home care services for your loved one in the Greater Seacoast area of New Hampshire, look no further than Home Instead Senior Care of Portsmouth.
Home Instead Senior Care of Portsmouth has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a remarkable Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking among the top five home health care providers in all of New Hampshire!
Here’s just one of their many five-star reviews:
“My 99-year-old mom has been cared for by the wonderful people at Home Instead for the past seven months. The caregivers are professional, personable, engaged and interested in her life. She looks forward to their visit each night. Thank you so much for being there for both my mom and me. I know that she is safe and in good hands when I am not there.” Katherine H.
Not Your Average Home Health Care Provider
We wanted to learn all about Home Instead Senior Care of Portsmouth and its impressive online reputation, so we took a few minutes to talk with the Chief Development Officer, Jamie Thurston.
The first question we had for Jamie was what is it that sets Home Instead Senior Care of Portsmouth apart from their competition in New Hampshire. Here’s Jamie’s response:
“Administratively, our business ethics, company-wide compassion and belief in our mission translate into all aspects of our care. We deliver on the services that we promise families upfront, which is highly valued by our clients and employees. Lisa and Ed Ganem are exceptional owners. They run the operation like a small, family-owned business, so the personal touch is always there.”
“Home Instead is going to add a medical component in the near future — stay tuned for more details!”
We also wanted to know what their mission is at Home Instead Senior Care of Portsmouth and how they work to make the world a better place. Here’s what Jamie had to say:
“Our business’ mission is to enhance the lives of aging adults and their families by providing personalized, one-on-one care that enables seniors in our community to enjoy a higher quality of life and age with dignity and respect.”
Jamie went on to tell us that they are involved with “Hilarity for Charity Respite Grant” — which provides education for the community about the Hilarity for Charity Respite grant offering free home-care to families taking care of a loved one with dementia.
Building Success With the Best Caregivers
Jamie attributes Home Instead Senior Care of Portsmouth’s strong online reputation to their 17 years in business and the fact that they hire the best caregivers after conducting background checks and extensive, nurse-supervised training. She added:
“All of our caregivers come with tons of experience and great compassion for what they do. They deeply care about their community and about helping people maintain dignity and as much independence as possible.”
Outside of building a powerful online reputation, Home Instead Senior Care of Portsmouth has gotten their name out there by being involved with local hospitals, assisted living facilities and rehab centers, and being a resource for them. Jamie told us that, after 17 years of business, they also receive a lot of referrals from past and current clients who are satisfied with their care.
There are so many business owners out there looking to build the kind of online reputation Home Instead Senior Care of Portsmouth has. Here’s Jamie’s expert advice for them:
“Transparency and honesty with employees and the community lead to honest, genuine feedback online.”
We ended our conversation with Home Instead Senior Care of Portsmouth with these words from the owners, Lisa and Ed Ganem:
“We are very appreciative that our community has acknowledged the meaningful and compassionate work our external caregivers and internal administrative team do together every day. We feel very honored to serve the families of Seacoast and Southern New Hampshire.”
Congratulations to the team at Home Instead Senior Care of Portsmouth for being a 2019 Top Rated Local award winner, and thank you so much, Jamie, for taking the time to speak with us!
We highly recommend Home Instead Senior Care of Portsmouth. Visit their website today!