New Hampshire’s Top Rated Local® Auto Shops Award Winner: Reliant Auto Repair

Top Rated Local® is pleased to announce that Reliant Auto Repair is a 2019 award winner for auto shops in New Hampshire!

If you’re looking for an auto shop that will serve you with experience, integrity and a strong work ethic, look no further than Reliant Auto Repair in Londonderry.

Reliant Auto Repair has received dozens of reviews with an average rating of 4.88 stars, earning them a wonderful Rating Score™ of 94.84 and a 2019 Top Rated Local award for ranking among the top five auto shops in all of New Hampshire!

Here’s just one of their many five-star reviews:

“This was my first experience with Reliant Auto Repair. I must say, I was very impressed with the courtesy, integrity and efficiency of this establishment. Mike personally explained what needed to be done, showed me all of the parts that were involved and the damage that needed fixing in a manner I could understand. I would highly recommend this place to anyone who wants the work done right by an honest mechanic!!!” – Dorothea W.

Not Your Average Auto Shop

We wanted to learn all about Reliant Auto Repair and its impressive online reputation, so we took a few minutes to talk with the owner Mike Gayhardt.

The first question we had for Mike was what is it that sets Reliant Auto Repair apart from their competition in New Hampshire. Here’s Mike’s response:

“[With us,] clients are getting 43 years of experience, not some kid that just came out of school. That’s who most people seem to hire now, because in general, anyone who knows what they’re doing, doesn’t want to be in this business anymore. I use quality parts. I don’t use cheap parts just to get the job. I won’t do the job if I have to sacrifice quality for quantity. My name goes on every job, so I want to make sure it’s right. If there is a problem, we stand behind it 100 percent… If a part fails, we’re going to fix it. If it’s something we may have missed or screwed up, we’re going to fix it and not charge you. What makes us different is quality work, many years of experience and the fact that we back our product 100 percent.”

We also wanted to know what their mission is at Reliant Auto Repair and how they work to make the world a better place. Here’s what Mike had to say:

“We make it as easy as possible for people who are either stranded or need to have their car fixed but really don’t have the time. We can take them to work, and we have a loaner car. We do everything we can to make it as easy on the customer as possible. It’s not always easy; sometimes, you’ve got to bend a little one way to get back to where you need to be the other way.”

Building Success Through Quality Work

Mike attributes Reliant Auto Repair’s strong online reputation to their commitment to putting out quality work day in and day out:

“We stand behind our work, and nobody leaves here unhappy. We just tell them, ‘If you like the work, we’d appreciate you writing a review. If you’re not happy, please let us know, and we’ll make it right.’ A lot of people are just so happy because they’ve had such bad luck at other places, and we’re a family business. My wife is here a couple of days a week; my son is here a couple of days a week, and I’m here full-time. We have no outside employees, and I just think it’s the way we handle customers.”

Outside of building a powerful online reputation, Reliant Auto Repair has gotten their name out there through word of mouth:

“We are getting new customers daily, with our customers saying, ‘I’m telling everybody about you!’”

There are so many business owners out there looking to build the kind of online reputation Reliant Auto Repair has. When we asked what advice he has for them, Mike emphasized the importance of always being honest and upfront with your customers and treating them how you would want to be treated.


Congratulations to the team at Reliant Auto Repair for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!

We highly recommend Reliant Auto Repair in Londonderry. Visit their website today!

New Hampshire’s Top Rated Local® Restoration Companies Award Winner: Soil-Away Cleaning And Restoration Services, LLC

Top Rated Local® is pleased to announce that Soil-Away Cleaning And Restoration Services, LLC is an award winner for restoration companies in 2019.

If you are looking for a reliable restoration company that will be there for you in your time of need, look no further than this award-winning company!

Soil-Away Cleaning And Restoration Services, LLC has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.91 stars, earning them an impressive Rating Score™ of 97.09 and a 2019 Top Rated Local award for ranking as one of the top three restoration companies in New Hampshire!

Here’s just one of their many five-star reviews:

“We were looking to sell our house, and an inspection revealed some mold issues in the basement. Soil-Away was very prompt in getting out to give us an estimate and was quick to schedule the work with us. The workers they sent were very knowledgeable and polite. I couldn’t be happier with the work. Thank you, Soil-Away!” – K.H.

It is because of excellent reviews like this that Soil-Away Cleaning And Restoration Services, LLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Restoration Company

We were excited to learn all about Soil-Away Cleaning And Restoration Services, LLC and how they have gotten where they are today, so we sat down with the owner, Josh Solloway, who told us a bit about Soil-Away Cleaning And Restoration Services, LLC and what they do there. He said:

“We help commercial clients with pre-disaster planning, which consists of working with clients to analyze buildings and putting together plans for what-if scenarios for flooding, fires etc.. We educate and prepare them on how to react by teaching them what protocols would be executed to get their business or operations back up and running. We will map out a game plan ahead of time so the learning curve is greatly reduced during a disaster… We work with all national and local insurance companies for insurance claims. Clients, both commercial and residential, can choose their own contractors and not be forced into a specific one assigned by an insurance company.”

We wanted to know what it is that makes Soil-Away Cleaning And Restoration Services, LLC stand apart from its competitors. Josh told us:

“We are a local, independent business in a franchise-heavy industry. We don’t have fees that are leaving the local economy; everything stays within.”

At Soil-Away Cleaning And Restoration Services, LLC, they perform all the work they do with integrity and with the best interest of clients in mind. They practice excellent communication skills, from the first phone call through the completion of the project. The team strives to educate their clients on the process, timeline, and what to expect.

Building Success And Giving Back

Soil-Away Cleaning And Restoration Services, LLC has earned a fantastic reputation, so we asked Josh how they have managed to grow their business and get such great reviews. Josh said that they focus on providing excellent service, then they will send follow-up emails asking for feedback and a review.

In addition to building the kind of online reputation that any small business would envy, Soil-Away Cleaning And Restoration Services, LLC has spread the word about who they are and what they do by building partnerships and by finding ways to give back. They are involved with several organizations, including The Make A Wish Foundation, Veterans Count, and Team Challenge. Their involvement with these organizations includes serving on boards, volunteering, and yearly fundraising.

There are many businesses out there that are looking to build as impressive a reputation as Soil-Away Cleaning And Restoration Services, LLC has managed to. We asked if Josh could share any expert advice with these companies. Here’s what he had to say:

“You need to genuinely care about your client and serve them in a way that makes them WANT to write a review, not in a way that is disingenuous. Reputations are earned.”


Congratulations to Soil-Away Cleaning And Restoration Services, LLC for being a 2019 Top Rated Local award winner, and special thanks to Josh for taking the time to speak with us!

New Hampshire’s Top Rated Local® HVAC/Heating & AC Award Winner: Custom Climates HVAC

Top Rated Local® is pleased to announce that Custom Climates HVAC is a 2019 award winner for HVAC companies in New Hampshire!

From air duct cleaning and HVAC maintenance to emergency services, Custom Climates HVAC has what it takes to meet your heating and cooling needs in Auburn.

Custom Climates HVAC has received dozens of reviews with an average rating of 4.74 stars, earning them a tremendous Rating Score™ of 97.36 and a 2019 Top Rated Local award for ranking among the top five HVAC companies in all of New Hampshire!

Here’s just one of the many five-star reviews that got them there:

“Everyone was very friendly and professional. [I] would recommend them to anyone. They explained the system really well and got everything done very efficiently. Also, they were perfectly fine with my dogs following them around and trying to get attention.” – Elizabeth B.

Not Your Average HVAC Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Pierre Younis, Marketing Manager at Custom Climates HVAC.

To kick off our conversation, we asked Pierre about what it is that makes Custom Climates HVAC unique compared to the many other HVAC companies in New Hampshire. Pierre told us:

“What makes us different is our level of commitment to every single job. No job is too small; no job is too large. When we put our name on something, we see it through, and we make sure to always take care of the customer.”

We also asked Pierre about the Custom Climates HVAC mission and how they work to make the world a better place. Here’s Pierre’s response:

“We see ourselves as problem solvers. Customers reach out to us typically when their equipment goes down or they need a solution for their home. We commit to those individual people. That’s important to us because it keeps us connected to people. People create communities, and that’s how we stay in touch.”

Building Success by Doing Great Work

Pierre credits Custom Climates HVAC’s solid online reputation to their commitment to doing great work:

“We do great work. That’s the biggest part of having a strong online reputation. People tend to speak their mind, and we know that very well. We do our best on every single job. If people are happy, they will leave a positive review.”

Outside of building a powerful online reputation, Custom Climates HVAC has grown by being everywhere people are likely to look:

“We like to be everywhere people are going to look for us, be it online, the radio, coupons, and we like to go to fairs, etc. We love meeting people face to face; that’s the best way to build a relationship.”

There are many business owners looking to grow their business and build their online reputation. Here’s Pierre’s expert advice for them:

“Do a good job every single time; take care of your customers. Make sure that, when you leave, the customer is happy…”


Congratulations to Custom Climates HVAC for being a 2019 Top Rated Local award winner, and thank you so much, Pierre, for taking the time to speak with us!

We highly recommend Custom Climates HVAC in Auburn. Visit their website today!

New Hampshire’s Top Rated Local® Photographers Award Winner: True Presence Photography

Top Rated Local® is pleased to announce that True Presence Photography is a two-time 2019 award winner in New Hampshire!

If you’re looking for a photographer who can capture your big day in a unique, artful way, look no further than True Presence Photography.

True Presence Photography has received dozens of reviews on five verified sites with a perfect average rating of 5.00 stars, earning them a marvelous Rating Score™ of 100.00 and two 2019 Top Rated Local awards for being ranked among the top 10 businesses and the top five photographers in all of New Hampshire!

Here’s just one of their many five-star reviews:

“My husband and I couldn’t be happier with our experience working with Lindsey and Rob! They did our engagement and wedding photos, and did a fantastic job of making it a great experience every step of the way. I would highly recommend them for any memorable event!” – Casey P.

Not Your Average Photographers

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Rob and Lindsey, owners of True Presence Photography.

The first thing we wanted to know was what makes True Presence Photography a one-of-a-kind photography studio in New Hampshire. Rob told us that they try to do something more artistic and edgy, and that they try to provide their clients with the kind of artistic images others aren’t able to create, as well as a great overall experience. They aim to serve their clients and create timeless works of art.

Lindsey went on to say:

“We get lots of guests that compliment us… We put people at ease, and it is evident that we are working hard! We will always underpromise and overdeliver.”

We also asked Rob and Lindsey what their mission is at True Presence Photography and how they work to make the world a better place. Rob shared True Presence Photography’s tagline, which is, “Creating images to be cherished forever,” and said:

“Our goal is to give our clients more than they ever even imagined is possible and to exceed their expectations. I like the more complex compositions, and we use smoke bombs, crystals, prisms and more.”

Lindsey added:

“I love seeing those huge smiles and the happiness of the bride and groom. Bridal portraits are great; our clients truly get to be themselves. We do prompts that create emotion. When the bride and groom say, ‘I never knew I could look so good,’ that’s what makes all of the hard work worth it.”

Building Success Through Exceptional Service

Rob and Lindsey attribute True Presence Photography’s strong online reputation to their commitment to exceptional service, and Lindsey told us that when she delivers an album, she makes it a point to ask for a review. Furthermore, she provides a link for the review platform that she would like the review to be left on.

Outside of building a powerful online reputation, True Presence Photography has gotten their name out there through Wedding Wire, Facebook and word of mouth.

Every business owner wants to build the kind of online reputation True Presence Photography has. When we asked Rob and Lindsey what advice they have for those business owners, they said:

“We wish we would have invested a little more in the beginning! Commit from the beginning, and do the best work from day one.”

Rob and Lindsey ended our conversation with this touching sentiment:

“Thank you to all of our past and future clients. We love working together and having fun with couples together! We truly love every second we are together capturing the timeless magic of our guests through photography.”


Congratulations to the team at True Presence Photography for being a 2019 Top Rated Local award winner, and thank you so much, Rob and Lindsey, for taking the time to speak with us!

We highly recommend True Presence Photography in Dover. Visit their website today!

New Hampshire’s Top Rated Local® Employment Agencies Award Winner: MAS Medical Staffing

Top Rated Local® is pleased to announce that MAS Medical Staffing is a 2019 award winner for employment agencies in New Hampshire!

For all of your medical staffing needs, there’s no better employment agency to work with in Londonderry than MAS Medical Staffing.

MAS Medical Staffing has received dozens of reviews on three verified sites with an average rating of 4.34 stars, earning them a tremendous Rating Score™ of 85.44 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of New Hampshire!

Here’s just one of their many five-star reviews:

“[This is] one of the best medical staffing agencies to work [with]. They have an exceptional staff that really understands and supports all of your needs. I highly recommend working with them if you are pursuing a career as a travel nurse. Also, the payroll department is super helpful!” – Samuel F.

A One-of-a-Kind Employment Agency’s Secret to a Strong Online Reputation

MAS Medical Staffing has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with Marketing Director, Alicia Ghannad.

The first thing we wanted to know was what makes MAS Medical Staffing unique compared to the many other employment agencies in New Hampshire. Alicia told us:

“We Care. When you work with us, you’re not just a number; you’re a person. We do more than just putting you in a job. We’re there with you throughout the entire experience to ensure that it’s a positive one and it leaves you feeling great when you’re at your assignment. You tell us where you want to go and what you’re looking for, and we’ll get you there. A big part of why we are successful is that we offer more than just your normal benefits package. We offer different perks just for working with us and being loyal to us. You can continue your education, earn additional cash incentives or even take a paid vacation. We are a goal-oriented company; we explore your goals and dreams and make them a reality. We want our employees to feel empowered when they meet or exceed goals, and we celebrate YOU.”

When we asked what the secret is to such a solid online reputation at MAS Medical Staffing, Alicia pointed to the fact that providing exceptional service is their number one priority:

“In such a competitive environment, I feel that, if you’re not creating a meaningful, trusting relationship, you’re not doing it right! It’s also all about being consistent with it, following up, showing empathy and that you are there for them, and being available and present. It really goes a long way! The people who work with us become an extension of our family…”

Alicia also told us about how important feedback is to her and her team:

“Online surveys are super important to us; we thrive off positive as well as negative feedback. We are always looking to innovate our processes and evolve our culture.”

Making the World a Better Place by Empowering Excellence

We also wanted to know what their mission is at MAS Medical Staffing and how they work to make the world a better place. Alicia said:

“Our corporate mission is to promote and sustain a culture that empowers excellence. We work to empower all of the people we come in contact with and make a difference in the world. We bring meaningful careers to people and allow them to grow. It’s not just a job; we try to focus on the fact that it’s your life, it’s where you spend a lot of your time. Ensuring that our employees are happy inside and outside of work is super important.”

Alicia went on to tell us about a few of the other ways they’ve given back to their community.

“Every year, in what’s called MAS Gives Back, we partner with a local charity. This year, we’re partnered with the National Alliance of Mental Health for New Hampshire. We hold fundraising initiatives throughout the entire year and raise money and awareness. We do a lot of local work. We do Beautify Londonderry Day, where we walk around and pick up trash all alongside the main roads. We attend a ton of career fairs and different local events. …We have a great Internship program where work to teach college students about our industry and help them learn, whether its sales, recruiting or marketing.”

Outside of building a powerful online reputation, MAS Medical Staffing has grown by having multiple touchpoints with their clients, including check-in phone calls and emails. They also celebrate birthdays by sending branded apparel to their clients to say thank you for working with them.

It’s clear that Alicia knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“BE CONSISTENT! A positive online reputation isn’t built in a day; you have to work at it diligently. Tell your story; tell your employees’ success stories. Work at it every day.”

Alicia added:

“I believe that it all stems from the service provided in your very first interaction. It’s simple; if you’re providing great service then your aiding in creating that positive word of mouth. If people feel happy with the services they receive, they will go online and talk about you. They will tell their colleagues, friends and family about your business. It’s all about that word of mouth and doing meaningful work. If you treat your staff right and make sure they’re happy, they will then promote you in return. We have employees that live, breathe and bleed MAS. They’re online talking about us and they’re leaving us positives reviews. It’s really about staying connected with them. You’re not going to get reviews if you’re not following up with them and making sure you have a relationship with them.”


Congratulations to the team at MAS Medical Staffing for being a 2019 Top Rated Local award winner!

We highly recommend MAS Medical Staffing in Londonderry. Visit their website today!

New Hampshire’s Top Rated Local® Lawn Care Companies Award Winner: Lawnmark Plus

Top Rated Local® is pleased to announce that Lawnmark Plus is an award winner for lawn care companies in 2019.

If you are looking for a lawn care company that will transform your yard into the envy of the neighborhood, look no further than this award-winning company!

Lawnmark Plus has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.26 stars, earning them an impressive Rating Score™ of 85.61 and a 2019 Top Rated Local award for ranking as one of the top five lawn care companies in New Hampshire!

Here’s just one of their many five-star reviews:

“They have very kind customer service, and I like knowing that I can trust that what they put on my lawn is safe. They are knowledgeable about their products and understand how to keep a lawn healthy without endangering wildlife, pets, and kids.” – J.R.

It is because of excellent reviews like this that Lawnmark Plus is now able to call themselves a Top Rated Local award winner!

Not Your Average Lawn Care Company

We were excited to learn all about Lawnmark Plus and how they have gotten where they are today, so we sat down with the Sales Manager, Anthony DeSantis.

The first thing we wanted to know was what it is that makes Lawnmark Plus stand apart from its competitors.

“We are a small, local company that cares, instead of a big corporate company where people get treated like a number. We try to take the time to find our customers’ goals and come up with a plan to get them there. We go above and beyond with safety. We are one of the only providers of safer chemicals for our customers’ pets, family and environment.”

When we asked Anthony about their overall business mission, he said:

“We try to care for every customer’s lawn as if it was our own property”

Building Success, Online And Off

Lawnmark Plus has earned a fantastic reputation, so we asked Anthony how they have managed to grow their business and get their name out. Anthony told us that they have a marketing presence, both online and off. We asked what their secret was to getting such incredible online reviews, and Anthony said that it all comes from the quality of the work they provide, because they never ask for reviews.

There are many businesses out there that are looking to build as impressive a reputation as Lawnmark Plus has managed to. We asked if Anthony could share any expert advice with these companies. Here’s what he had to say:

“The two biggest things are taking care of the customers and your employees. If your employees are taken care of and are passionate about what you do, that is going to translate into your customer service.”


Congratulations to Lawnmark Plus for being a 2019 Top Rated Local award winner, and special thanks to Anthony for taking the time to speak with us!

New Hampshire’s Top Rated Local® Real Estate Brokers Award Winner: Red Post Realty LLC

Top Rated Local® is pleased to announce that Red Post Realty LLC is an award winner for real estate brokers in 2019.

If you are looking for a real estate brokerage that will provide you with a streamlined, efficient, and wonderful experience, look no further than this award-winning company!

Red Post Realty LLC has received hundreds of overwhelmingly positive reviews across five different verified sites with an average rating of 4.90 stars, earning them an impressive Rating Score™ of 98.98 and a 2019 Top Rated Local award for ranking as the number one real estate brokerage in New Hampshire!

Here’s just one of their many five-star reviews:

“I bought my house through Red Post Realty over a year ago, and I’ve also worked with each of the agents there. The current team is packed with the integrity, honesty, and dedication needed to provide services that leave buyers and sellers feeling satisfied and refreshed with their transactions. I’ve recommended them for the last six years, and I’ll continue to do so! You can’t go wrong with any agent at Red Post.” – J.S.

It is because of excellent reviews like this that Red Post Realty LLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Real Estate Brokerage

We were excited to learn all about Red Post Realty LLC and how they have gotten where they are today, so we sat down with the owner, Todd.

The first thing we wanted to know was what it is that makes Red Post Realty LLC stand apart from its competitors. Todd told us about their incredible service and commitment to communication. He said:

“The quality of our agents makes us different. We truly care about the buyers and sellers. It’s not about commission; it’s all about finding out what they really need and helping them find the perfect fit. The biggest difference is that we are a younger team that knows how important communication is. We will Skype, WhatsApp, FaceTime, text, email, or call a client from the other side of the world if that means we can help them. We work around you because we want the process of buying a home to be as stress-free as possible.”

Building Success And Giving Back

Red Post Realty LLC has earned a fantastic reputation, so we asked Todd how they have managed to grow their business and get their name out. He said that word of mouth goes a long way and that they post on every available platform so they can get their name in front of people.

In addition to building the kind of online reputation that any small business would envy, Red Post Realty LLC has spread the word about who they are and what they do by finding ways to give back. Todd shared:

“We do a lot of local sponsorships. We throw a block party with local food, music, and things to do. All of our agents work with communities that they are in. Giving back is something we pride ourselves on. We also work a lot with the military and understand the VA loan.”

There are many businesses out there that are looking to build as impressive a reputation as Red Post Realty LLC has managed to. We asked if Todd could share any expert advice with these companies. Here’s what he had to say:

“Focus on what you’re doing, on your goals, and on your customers. Customers are the biggest thing you should be focusing on, and the money will follow. Better service and knowledge goes a long way.”

Todd ended our chat with this thoughtful sentiment:

“Thank you to my loved ones, our friends, family, and clients!”


Congratulations to Red Post Realty LLC for being a 2019 Top Rated Local award winner, and special thanks to Todd for taking the time to speak with us!

New Hampshire’s Top Rated Local® Jewelry Stores Award Winner: Summerwind Jewelers & Goldsmiths

Top Rated Local® is pleased to announce that Summerwind Jewelers & Goldsmiths is an award winner for jewelry stores in 2019.

If you are looking for a jewelry store with a reputation as sparkling as their incredible selection of jewelry, look no further than this award-winning company!

Summerwind Jewelers & Goldsmiths has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 99.44 and a 2019 Top Rated Local award for ranking as one of the top 20 businesses and the number one jewelry store in New Hampshire!

Here’s just one of their many five-star reviews:

“Over the years I have had jewelry reset in stronger forms and have purchased beautiful pieces for special people in my life. Every time I walk in, even just to get something to sparkle a bit more, the staff makes me feel very comfortable and welcomed. It’s nice to window shop and when the right piece catches your eye, it will have so much more meaning coming from a great family jewelry shop.” – C.O.

It is because of excellent reviews like this that Summerwind Jewelers & Goldsmiths is now able to call themselves a Top Rated Local award winner!

Not Your Average Jewelry Store

We were excited to learn all about Summerwind Jewelers & Goldsmiths and how they have gotten where they are today, so we sat down with the owner, Melvin Reisz.

The first thing we wanted to know was what it is that makes Summerwind Jewelers & Goldsmiths stand apart from its competitors. Melvin told us a bit about how this business got its start and what that means for where they are today. He shared:

“This store began as a goldsmith and a silversmith store, where we made all of our own jewelry. We’ve now been in business for more than 40 years, and we have evolved to carry jewelry from many designers, as well as jewelry we make here. We do a great amount of custom work and repairs, and that’s all done on the premises. So, we’re not just knowledgeable about fashion and jewelry trends and designs, we really know jewelry from the ground up. We know how it’s made; we know what a good quality product is; we know how to repair things for people. A lot of heirlooms that people own are very important to them, and we advise them on how to maintain these emotionally important jewels. We make sure that the prongs are all tight, and if need be, we fix the back of the ring if it’s worn thin and all of the other details.”

He went on to tell us about the way they operate on a personable level, forging relationships with their clients and being there for them during the milestone moments in life. Melvin said:

“We operate in a different way than a lot of modern stores operate. We’re very personable and very knowledgeable. We try to take care of all of our clients’ needs. We’re not just here to make one sale to somebody. We’re here to have a relationship with them for a really long time. We make and sell beautiful things to people that enrich people’s lives. Many of those times are very strong emotional times, like birthdays, anniversaries, and weddings, among others.”

Building Success Through Personal Connection

Summerwind Jewelers & Goldsmiths has earned a fantastic reputation, so we asked Melvin how they have managed to grow their business and get their name out. He said:

“We’re not a store that depends on traditional forms of advertising or even modern forms of advertising. The type of contact that we have with people on Facebook, Pinterest, and Instagram is really secondary to the way we treat people when they come into our store. We take a long-range view, not a short time frame view. When people come in, we try to take care of them so incredibly well that they want us to be their jeweler for the rest of their lives.”

Of course, Summerwind Jewelers & Goldsmiths has also seen the benefit that comes from having wonderful online reviews. When we asked Melvin what their secret is to getting such incredible reviews, he said:

“I think people leave us good reviews because. when they come into our shop, although we may appear to be less formal than many jewelry stores, we’re very knowledgeable, very helpful and very friendly. Our clients enjoy themselves, and they really appreciate the quality of our jewelry and all the knowledge that we impart to them.”

There are many businesses out there that are looking to build as impressive a reputation as Summerwind Jewelers & Goldsmiths has managed to. We asked if Melvin could share any expert advice with these companies. Here’s what he had to say:

“They should try to communicate online who they really are and not just try to imitate something that they think might be successful. Honesty and building trust are extremely important to having a very successful business.”


Congratulations to Summerwind Jewelers & Goldsmiths for being a 2019 Top Rated Local award winner, and special thanks to Melvin for taking the time to speak with us!

New Hampshire’s Top Rated Local® Electricians Award Winner: M.A. Smith Electric, LLC

Top Rated Local® is pleased to announce that M.A. Smith Electric, LLC is an award winner for electricians in 2019.

If you are looking for a fantastic, local electric company, look no further than this award-winning company!

M.A. Smith Electric, LLC has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 98.80 and two 2019 Top Rated Local awards for ranking as one of the top 50 businesses and the number one electrician in New Hampshire!

Here’s just one of their many five-star reviews:

“I’ve had Mike and his crew do some extensive electrical work at my office building. They’ve always been early to arrive at the job, late to stay when needed, and willing to work around our tenants so as to not be too disruptive. Mike and Shelli have always been very responsive in any inquiries we’ve had, too. This is a great operation that we’ll continue to send electrical jobs to.” – C.M.

It is because of excellent reviews like this that M.A. Smith Electric, LLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Electric Company

We were excited to learn all about M.A. Smith Electric, LLC and how they have gotten where they are today, so we sat down with the Office Manager, Shelli.

The first thing we wanted to know was what it is that makes M.A. Smith Electric, LLC stand apart from its competitors. Shelli told us about their commitment to providing incredible customer service. She said:

“We strive for good customer service! We build relationships with all customers, and we make sure they get what they want at a fair price!”

She went on to tell us that it is their mission to offer quality work, done correctly, and by professionals. She said that education is of paramount importance.

Building Success Through Word Of Mouth

In addition to building the kind of online reputation that any small business would envy, M.A. Smith Electric, LLC has spread the word about who they are and what they do through word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as M.A. Smith Electric, LLC has managed to. We asked if Shelli could share any expert advice with these companies. Here’s what she had to say:

“Keep plugging away! Social media management is a huge aspect of getting started! Build a good reputation.”


Congratulations to M.A. Smith Electric, LLC for being a 2019 Top Rated Local award winner, and special thanks to Shelli for taking the time to speak with us!

New Hampshire’s Top Rated Local® House Cleaning Companies Award Winner: Granite New Hampshire Cleaning

Top Rated Local® is pleased to announce that Granite New Hampshire Cleaning is an award winner for house cleaning companies in 2019.

If you are looking for a house cleaning company that will get your home to sparkle and shine, giving you some much-needed time to spend relaxing or with family, look no further than this award-winning company!

Granite New Hampshire Cleaning has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.69 stars, earning them an impressive Rating Score™ of 90.88 and a 2019 Top Rated Local award for ranking as one of the top three house cleaning companies in New Hampshire!

Here’s just one of their many five-star reviews:

“Granite State Cleaning provided the services I needed and more! [They] cleaned in places I didn’t even know needed it. Thanks for the extra TLC. I’ll continue to use Granite State Cleaning and would recommend them to anyone looking for home cleaning services!” – C.R.

It is because of excellent reviews like this that Granite New Hampshire Cleaning is now able to call themselves a Top Rated Local award winner!

Not Your Average House Cleaning Company

We were excited to learn all about Granite New Hampshire Cleaning and how they have gotten where they are today, so we sat down with the owner, Jessica Lance.

The first thing we wanted to know was what it is that makes Granite New Hampshire Cleaning stand apart from its competitors. Jessica told us about their personalized and green-friendly service, saying:

“We are reliable, honest, and we use top-of-the-line products. We customize each cleaning to make it adapt to the family’s needs. Each house is different, and each family has different requests or focus areas.”

Jessica told us that their overall mission is to satisfy each individual customer and work to help their specific needs. She said:

“We are trying to satisfy each customer, and we are trying to use plant-based chemicals. We use a vacuum that is backed by the American Homeowners Association. It really helps people with asthma and other allergies.”

Building Success By Focusing On Individuals

In addition to building the kind of online reputation that any small business would envy, Granite New Hampshire Cleaning has spread the word about who they are and what they do through word of mouth

There are many businesses out there that are looking to build as impressive a reputation as Granite New Hampshire Cleaning has managed to. We asked if Jessica could share any expert advice with these companies. Here’s what she had to say:

“Just focus on each customer and do a good job, instead of focusing on every customer and doing the same thing every time.”


Congratulations to Granite New Hampshire Cleaning for being a 2019 Top Rated Local award winner, and special thanks to Jessica for taking the time to speak with us!