Top Rated Local® is pleased to announce that Natural Remedies Spa is an award winner for massage therapists in 2019.
If you are looking for a massage therapist that will help get you feeling your very best, look no further than this award-winning company!
Natural Remedies Spa has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.96 stars, earning them an impressive Rating Score™ of 97.63 and two 2019 Top Rated Local awards for ranking as one of the top 50 businesses and the number one massage therapist in West Virginia!
Here’s just one of their many five-star reviews:
“This was our first experience with a massage as well as our first night away in years, and was so much better than we expected! We will definitely be making this a regular getaway! The staff was very friendly, and the massage was so relaxing!” – D.B.
It is because of excellent reviews like this that Natural Remedies Spa is now able to call themselves a Top Rated Local award winner!
Not Your Average Massage Therapist
We were excited to learn all about Natural Remedies Spa and how they have gotten where they are today, so we sat down with the owner, Bill Moore.
The first thing we wanted to know was what it is that makes Natural Remedies Spa stand apart from its competitors. Bill told us that one major difference is the fact that they make a serious investment in providing their staff with in-house training, which spans over the course of two years.
Bill went on to tell us about their overall business mission, which he described as:
“We provide beneficial treatments to our clients in a welcoming, clean, safe, and relaxing environment while producing positive, measurable results, including post-treatment advice.”
Building Success By Providing Great Customer Service
Natural Remedies Spa has earned a fantastic reputation, so we asked Bill how they have managed to grow their business and get such great reviews. He told us that it is as simple as focusing on exceptional customer service, from top to bottom.
In addition to building the kind of online reputation that any small business would envy, Natural Remedies Spa has spread the word about who they are and what they do by getting their name out on Facebook and through television ads, but most of their growth has happened thanks to word of mouth.
There are many businesses out there that are looking to build as impressive a reputation as Natural Remedies Spa has managed to. We asked if Bill could share any expert advice with these companies. Here’s what he had to say:
“Try to be the best you can possibly be at providing customer service to your clients or customers. When they become repeat customers, you will succeed.”
Congratulations to Natural Remedies Spa for being a 2019 Top Rated Local award winner, and special thanks to Bill for taking the time to speak with us!
