Top Rated Local® is pleased to announce that, due to their incredible 97.05 Rating Score™, Idlewire Pet Care is a 2018 award winner for pet groomers in Utah.
If you’re looking for next-level pet grooming in Ogden, there’s no better option than Idlewire Pet Care.
With a team that truly cares for its clients and their pets, Idlewire Pet Care has earned hundreds of online reviews with an average rating of 4.71 stars and a 2018 Top Rated Local award for being rated number one out of all of the pet groomers in Utah.
Here’s just one of the many five-star reviews they’ve received from their happy clients:
“My Saint Bernard is groomed in a very professional and loving way at Idlewire. Needless to say, he is large and takes a lot of time, [but] they are wonderful there and make it a pleasant experience for him! We pass a lot of grooming businesses on the way, but it certainly is worth the drive. He is loved there!” – Linda B
Not Your Average Pet Grooming Company
One of the many things that sets Idlewire Pet Care apart from other pet groomers in Utah is their commitment to providing individual care for their clients. Idlewire Pet Care has been around for more than 50 years, giving them the experience and expertise to provide next-level pet care that is unique to its clients.
The team at Idlewire makes it a point to take advantage of the latest systems, software and processes, allowing their clients to benefit from cutting-edge technology. And in addition to grooming services, Idlewire Pet Care also offers daycare, overnight boarding and dog adventure hiking trips. Furthermore, they sell pet food, toys, backpacks and more.
We asked the owners of Idlewire Pet Care, Derek and Julie, why they do what they do. Here’s what they had to say:
“We believe that there’s always room for improvement. People are always looking for someone to care for their pets the way they care for them, whether that be grooming, daycare or boarding. Some of our competitors don’t want to spend the money to keep improving, and they get stuck where they are.”
Building Success Through Customer Engagement
Derek and Julie credit Idlewire Pet Care’s strong online reputation to their commitment to managing that reputation and staying on top of all of their reviews.
“We like to be engaged with our customers, and they are really good about leaving reviews and giving us feedback because they’ve been satisfied with our service.”
In addition to building an impressive online reputation, Derek and Julie have also grown Idlewire Pet Care by getting involved with their community, including local donation and charity groups.
The team at Idlewire get their name out there by hosting a customer appreciation day every year, giving customers a chance to sample pet foods, enter drawings, enjoy delicious food and more.
Idlewire also participates in digital marketing, including Facebook, and sees a lot of business through word of mouth.
We asked Derek and Julie what advice they have for other business owners looking to build their business and grow their online reputation. Here’s what they had to say:
“You should do anything you can do to engage with your customers as much as possible. We have the ability for people to contact us right away from social media and our website, and we try to be as available as possible.”
Congratulations to the team at Idlewire Pet Care for being a 2018 Top Rated Local award winner! And thank you so much, Derek and Julie, for taking the time to share your wisdom with us!
If you’re in need to pet grooming, daycare, overnight boarding or a hiking adventure with your furry friend in Ogden, we highly recommend Idlewire Pet Care. Visit their website today.