Top Rated Local® is pleased to announce that VIP Grooming is a 2018 award winner for pet groomers in Utah!
Is your pet due for a bath, cut or nail trim in Syracuse? If so, there’s one pet groomer that can’t be beat — VIP Grooming.
VIP Grooming has earned dozens of online reviews with an average rating of 4.87 stars, an impeccable Rating Score™ of 94.74 and a 2018 Top Rated Local award for being ranked among the top 10 pet groomers in all of Utah!
Here’s just one of the many five-star reviews they’ve received from their happy clients:
“The groomer is professional and just awesome. We love going here, and our dog always comes home so pleased with his new, clean self. I love knowing my dog was treated with love and care.” – Candice L
Not Your Average Pet Groomer
There are so many things that set VIP Grooming apart from other pet groomers, but according to Jesse Weight, the owner of VIP Grooming, it’s their honesty and integrity that make the biggest difference.
The team at VIP Grooming is always upfront with their customers, and their customers appreciate that honesty. They also treat every customer like family, and every pet is gifted either a bandana or a bow to complete the VIP experience.
VIP Grooming is in the process of launching a new program where customers can learn how to groom and care for their pet properly. Best of all, there will be no cost to the customers for this valuable information!
Last but certainly not least, VIP Grooming is a rare groomer that will groom cats!
We asked Jesse why they do what they do at VIP Grooming. Here’s what he had to say:
“Our staff is made up of animal advocates who enjoy teaching people how important it is to groom their pets. Animal health is crucial; grooming leaves their pet feeling lively and refreshed. Our happy, light-hearted, upbeat ambiance makes the customer’s visit pleasant.”
Building Success Through Outstanding Customer Service
Jesse credits his company’s strong online reputation to his team’s focus on their customers and on providing the best possible service. They also make it a point to ask for feedback and reviews after every customer visit. Not only has this led to a strong online reputation, but it’s also led to a large number of repeat customers.
VIP Grooming has had an active referral program for five years and counting, and that has been a huge source of growth for the business. They also offer specials to new and returning customers for the holidays. These kinds of incentives keep VIP Grooming in their customers’ thoughts, making them the first choice when their customers need pet grooming.
VIP Grooming has recently relocated down the street from their previous location, and to get the word out, they’ve been passing out fliers to local businesses and neighbors.
We asked Jesse what advice he has for other business owners looking to grow their business and build their online reputation. Here’s what he had to say:
“Treat your customers like you would treat your family. Treat them well, care about their needs and wants, and offer specials. Also, being aware of the surrounding clientele and market is very important.”
Congratulations to the team at VIP Grooming for being a 2018 Top Rated Local award winner, and thank you so much, Jesse, for taking the time to speak with us!
If your pet is due for a bath, haircut, nail trim or any other grooming service, we highly recommend VIP Grooming! And be sure to mention either this article or Top Rated Local to get five percent off!
