Top Rated Local® is pleased to announce that Innovative Pools And Spas is an award winner for pool service and repair companies in 2019.
Whether you are in the market for a new pool construction, renovation, or repair, look no further than this award-winning company!
Innovative Pools And Spas has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 96.03 and a 2019 Top Rated Local award for ranking as the number one pool service and repair company in Rhode Island!
Here’s just one of their many five-star reviews:
“I couldn’t be more satisfied. Matt was responsive, responsible, and professional. I needed a spa repair, and other companies either didn’t return my call, or were ridiculously expensive. Matt returned my call, ordered the part, and had it installed within a week — and at a reasonable cost. He will be my first call if I need help again.” – D.C.
It is because of excellent reviews like this that Innovative Pools And Spas is now able to call themselves a Top Rated Local award winner!
Not Your Average Pool Service Company
We were excited to learn all about Innovative Pools And Spas and how they have gotten where they are today, so we sat down with the Director of Retail and Marketing, Ruth Brown.
The first thing we wanted to know was what it is that makes Innovative Pools And Spas stand apart from its competitors. Ruth told us about how much this company values service, so much so that the owner is often found working in the field ensuring that everything is going well for his crew and for the customer. She told us about their love for the community:
“We love people that look for local businesses. We are here in the community and have a reputation to keep up. We want to do a great job for our customers… What makes us different is that we listen and we are flexible for the customer when solving their problems.”
She continued, telling us about the passion behind this one-of-a-kind workforce:
“The number one thing is that the owner loves his job, and he will go above and beyond for the customers.”
Building Success, Online And Off
Innovative Pools And Spas has earned a fantastic reputation, so we asked Ruth how they have managed to grow their company. She said that word of mouth combined with a social media presence are helping them to get seen.
Of course, they have also greatly benefited from online reviews. When we asked Ruth what their secret is behind getting those reviews, she said that they’re all organic! That comes as no surprise considering how much they care about providing such excellent customer service.
There are many businesses out there that are looking to build as impressive a reputation as Innovative Pools And Spas has managed to. We asked if Ruth could share any expert advice with these companies. Here’s what she had to say:
“Have the right people in the right place doing the right thing. Make sure your people are trained and that you use quality products.”
Congratulations to Innovative Pools And Spas for being a 2019 Top Rated Local award winner, and special thanks to Ruth for taking the time to speak with us!
