Kentucky’s Top Rated Local® Self Storage Centers Award Winner: Lost River Self Storage

Top Rated Local® is pleased to announce that Lost River Self Storage is a 2019 award winner for self storage centers in Kentucky!

For all of your self storage needs in Bowling Green, look no further than Lost River Self Storage.

Lost River Self Storage has received dozens of reviews with an average rating of 4.90 stars, earning them a wonderful Rating Score™ of 94.98 and a 2019 Top Rated Local award for ranking among the top five self storage centers in all of Kentucky!

Here’s just one of their many five-star reviews:

“[This is a] great storage facility! The property is very secure, [and] the customer service is unlike any other storage facility I have experienced. The grounds and inside of the units are very clean and well-maintained. The managers in the office were always very friendly and professional. If I was to ever recommend storage, I wouldn’t hesitate to refer Lost River Storage!” – Aaron W.

Not Your Average Self Storage Center

We wanted to learn all about Lost River Self Storage and its impressive online reputation, so we took a few minutes to talk with General Manager Brenda Wyatt.

The first question we had for Brenda was what is it that sets Lost River Self Storage apart from their competition in Kentucky. Brenda told us that they have a great location and that people are impressed with how their site looks. While most storage facilities have gravel lots, Lost River is paved, gated and secured, and their clients are able to use their moving truck for free!

Brenda went on to say:

“If you have storage needs, we are here to make it as easy as possible.”

We also wanted to know what their mission is at Lost River Self Storage and how they work to make the world a better place. Brenda told us that they are starting to get more involved in their local community and that they were just invited to contribute to the Bowling Green medical center’s charity ball. Their parent company also gives back by donating to St. Jude’s.

Building Success Through Customer Service

Brenda attributes Lost River Self Storage’s strong online reputation to their commitment to treating their customers right and providing solid customer service. They also send their clients an email after renting a unit requesting a review.

Outside of building a powerful online reputation, Lost River Self Storage has gotten their name out there by marketing to nearby apartment complexes and student populations, and by partnering with relevant associations and businesses.

There are so many business owners out there looking to build the kind of online reputation Lost River Self Storage has. Here’s Brenda’s expert advice for them:

“Always put customer service first. Make sure to get your name out there in the community as much as possible. Be involved. This doesn’t necessarily mean getting involved with 100 different associations, but rather establishing strong relationships with associations that are relevant to your business.”

Congratulations to the team at Lost River Self Storage for being a 2019 Top Rated Local award winner, and thank you so much, Brenda, for taking the time to speak with us!

We highly recommend Lost River Self Storage in Bowling Green. Visit their website today!

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