Virginia’s Top Rated Local® Self Storage Centers Award Winner: Life Storage

Top Rated Local® is pleased to announce that Life Storage is a 2019 award winner for self storage centers in Virginia!

If you’re looking for a safe, secure place to store your belongings in Richmond, look no further than Life Storage.

Life Storage has received more than 100 reviews on three verified sites with an average rating of 4.84 stars, earning them a fantastic Rating Score™ of 94.40 and a 2019 Top Rated Local award for ranking among the top 10 self storage centers in all of Virginia!

Here’s just one of their many five-star reviews:

“My family and I have stored many times at this location. It’s clean and quiet, and the staff is great. The manager, Brian, is very knowledgeable about this business. He has always taken good care of us. Thank you!” – Sarah M.

Not Your Average Self Storage Center

We sat down with Brian, the store manager of Life Storage in Richmond, to learn a little more about what sets them apart and how they managed to build such an impressive online reputation.

When asked what makes them unique compared to the many other self storage centers in Virginia, Brian points to their excellent surveillance system, which gives their clients peace of mind. He told us that they provide a full suite of moving supplies, including trucks, and that customers can contact their 24/7 call center day or night with questions or concerns. They also work with every type of customer, not just customers who need storage solutions.

Customers can book online with life storage, and their Rent-Now program allows clients to rent a unit at any time with no direct employee interaction. They also offer unloading options, as well as centralized billing for clients who require multiple locations under a single account.

We asked Brian what Life Storage’s mission is and how they work to make the world a better place. Brian shared their core values with us, which are team work, accountability, innovation, respect and integrity.

Building Success Through Customer Focus and Customer Relationships

Brian credits Life Storage’s strong online reputation to the fact that they are constantly focused on their customers and committed to building relationships with them. They do this by providing everything their clients need, including packing supplies, as well as by being available for their clients for every situation.

Outside of building a powerful online reputation, word of mouth from clients who have had a good experience has been a large source of business for Life Storage, and their marketing department handles everything else.

There are so many business owners out there looking to grow their business and build their online reputation. Here’s Brian’s expert advice for those business owners:

“Make sure it’s all about your customers. LISTEN and provide solutions, and you will get there.”


Congratulations to the team at Life Storage for being a 2019 Top Rated Local award winner, and thank you so much, Brian, for taking the time to speak with us!

For all of your storage needs in Richmond, we highly recommend Life Storage. Visit their website today!

New Mexico’s Top Rated Local® Self Storage Centers Award Winner: Armored Mini Storage

Top Rated Local® is pleased to announce that Armored Mini Storage is a 2019 award winner for self storage centers in New Mexico!

For all of your storage needs in Albuquerque, there’s no better option than Armored Mini Storage.

Armored Mini Storage has received dozens of reviews on three verified sites with an average rating of 4.67 stars, earning them an awesome Rating Score™ of 92.73 and a 2019 Top Rated Local award for ranking among the top 10 self storage centers in New Mexico!

Here’s just one of their many five-star reviews:

“An extremely positive experience…The employees were personable, professional and helpful. I rented an indoor space. Both the storage space and the facility were clean. I would definitely recommend [them, and] when I need storage again, Armored Storage will be first on my list.” – David K.

Not Your Average Self Storage Center

We sat down with Chuck, the manager of Armored Mini Storage, to find out what sets them apart from other self storage centers. He told us that the main difference is that they are committed to taking the best care of their customers.

Chuck also shared with us that he does what he does because he enjoys coming into work and taking care of people.

Building Success Through Great Service

Chuck credits Armored Mini Storage’s strong online reputation to next-level service they provide for their customers day in and day out.

“If you do the job well, people will give you great feedback and want to leave reviews…”

According to Chuck, their phenomenal online reputation is the primary source of growth, but the great service they provide has also led to word of mouth from happy customers.

There are many business owners out there working on building their business and growing their online reputation. Here’s Chuck’s expert advice for those business owners:

“Keep consistent! It takes time to get there, but if you keep at it, you’ll get there.”


Congratulations to the team at Armored Mini Storage for being a 2019 Top Rated Local award winner, and thank you so much, Chuck, for taking the time to speak with us!

For all of your self storage needs, we highly recommend Armored Mini Storage in Albuquerque. Visit their website today.

Texas’ Top Rated Local® Self Storage Centers Award Winner: Grapevine StorageHouse

Top Rated Local® is pleased to announce that Grapevine StorageHouse is a 2018 award winner for self storage centers in Texas!

When you need a self storage center that will keep your belongings safe and secure in a clean environment, you need Grapevine StoreHouse.

Grapevine StorageHouse has received dozens of reviews from five verified review sites with an average rating of 4.89 stars, earning them a wonderful Rating Score™ of 98.87 and a 2018 Top Rated Local award for being ranked among the top 10 self storage centers in all of Texas!

Here’s just one of their many five-star reviews:

“Grapevine StorageHouse is a great facility, [with] friendly and helpful staff [and] very clean units with doors that operate smoothly. The hours are convenient. It feels safe, even after dark, and the gates work well when entering/exiting. The prices are average but well worth it as compared to other facilities in the area that are not as clean or well-maintained. I recommend this place for anyone who wants a positive storage experience!” – Tracy J

Not Your Average Self Storage Company

At Grapevine StorageHouse, they always go above and beyond for their customers. Day in and day out, they provide competitive pricing, and they don’t play games. Best of all, the team at Grapevine is available 24 hours a day, seven days a week to help their customers.

Customers enjoy an extremely well-maintained property that looks and feels nice. And Grapevine StorageHouse has a great, central location that’s easy for its customers to get to.

We asked Kevin Methner, the manager of Grapevine StorageHouse, why he does what he does and how he works to make the world a better place. Here’s what he had to say:

“We enjoy helping people and involving ourselves in the local community that supports us. It’s a privilege to contribute to our community in a positive way and be of great value to people who need the best storage solutions.”

Building Success Through Superior Service

Kevin credits Grapevine StorageHouse’s strong online reputation to their commitment to providing superior customer service, good prices and a local, family feel.

Outside of building a powerful online reputation, Grapevine StorageHouse has grown through word of mouth, staying engaged on social media, networking and building strong relationships in their community.

We asked Kevin what advice he has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom he shared with us:

“It’s simple, really. Treat people the way you want them to treat you. Follow through on what you say you’re going to do, and build strong, consistent relationships. Be interested in each person, and make them feel special, because they are.”


Congratulations to the team at Grapevine StorageHouse for being a 2018 Top Rated Local award winner, and thank you so much, Kevin, for taking the time to speak with us!

For all of your self storage needs in Grapevine, we highly recommend choosing Grapevine StorageHouse. Visit their website today!

Arizona’s Top Rated Local® Self Storage Centers Award Winner: Storage Now

Top Rated Local® is pleased to announce that Storage Now is a 2018 award winner for self storage centers in Arizona!

If you’re looking for storage solutions you can depend on in Scottsdale, look no further than Storage Now!

Storage Now has received more than 100 online reviews from four verified sites with an average rating of 4.80 stars, earning them a fantastic Rating Score™ of 96.01 and a 2018 Top Rated Local award for being ranked among the top 10 self storage centers in Arizona!

Here’s just one of their many five-star reviews.

“I could not believe that a company had more than 80 reviews on Google and a five-star rating. I reserved my unit online, received a personal call within an hour and immediately understood why they are rated so well. The kindness and professionalism [they showed] was so impressive! The terms are reasonable/ flexible — I was actually surprised. I’ve only been a renter for 15 days, but would highly recommend to anyone who appreciates quality and good customer service!” – Rachel M

Not Your Average Self Storage Center

Storage Now is a client-based self storage center, and all of the work they do revolves around keeping their tenants happy. They’ve done such a great job that some of their tenants have been with them since they first opened way back in 1989.

The team at Storage Now takes the time to sincerely listen to any suggestions their clients may have for improvement, and they have a group of professional, courteous employees on staff.

Storage Now is an indoor facility that’s entirely secured and air-cooled, and it’s conveniently located right off the 101. Every unit has a personalized code, they have secure access hours and they even provide carts and dollies when their tenants need them. Plus, the facility is exceptionally clean!

We asked Serina Gomez, a property manager at Storage Now, why they do what they do and how they work to make the world a better place. Here’s what she had to say:

“We do what we do because we love meeting people and being able to help them out with whatever we can. Moving in/out of homes is stressful enough, and we feel as though we have a part in relieving some of the headache. Our mission is to provide our tenants with the best price and the best service, and to make them want to come back if they ever need storage again.”

Building Success by Making Their Presence Known Online

Serina credits Storage Now’s strong online reputation to the fact that they always strive to make their online presence known:

“When we first introduce ourselves to a new renter, we simply ask them if they’ve read our Google or Yelp reviews, and then if they’d like to do one themselves. Positive or negative, we like to know how we can change our ways to better fit our clients’ needs.”

Outside of building a powerful online reputation, Storage Now has spread the word about who they are by handing out coupons and brochures to local businesses, like real estate agencies and apartment complexes. They also give back to their community in many ways, like by hosting a free shredding party for their tenants after tax season, by putting on a cased water drive for St. Mary’s Food Bank, by hosting a Thanksgiving food drive and by donating to Toys for Tots every December.

We asked Serina what advice she has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom she shared with us:

“Keep pushing and don’t give up! The hardest part of collecting reviews is asking. Most clients won’t think of writing a positive review without a little reminder. You have to remember that we are now living in the digital age, and the first thing someone does when they want to try something new is look it up online.”


Congratulations to the team at Storage Now for being a 2018 Top Rated Local award winner, and thank you so much, Serina, for taking the time to speak with us!

For all of your self storage needs in Scottsdale, we highly recommend choosing Storage Now! Visit their website today!

Texas’ Top Rated Local® Self Storage Center Award Winner: Affordable Attic Self Storage

Top Rated Local® is pleased to announce that Affordable Attic Self Storage is one of the top 10 self storage centers in Texas for 2018!

“Just got our first storage facility ever and was extremely impressed with the level of service that [the employee we worked with] provided. She was incredibly professional and a true brand ambassador of your brand. What a seamless experience this has been and not to mention the cleanliness and organization… what a great first impression! Amazing job, Affordable Attic. We will highly recommend to everyone and will be a loyal customer.” -Servando C.

“This is the first time I’ve ever needed to rent a storage space. The office manager was very welcoming and professional. She easily answered my questions and helped pick the storage space that was perfect for my needs. She had me signed up and unloading my truck in no more than five minutes. I would highly recommend Affordable Attic to anyone. Their rates are great and they even provide you a lock to use at no extra charge.” -Julian G.

Those are just two of the more than 100 positive reviews Affordable Attic Self Storage has received, giving them a 95.13 Rating Score™ and a place among the top 10 self storage centers in Texas.

Not Your Average Self Storage Company

We got a chance to speak with Dagmar Rojas, the digital marketing specialist at Affordable Attic Self Storage, about the business’ tremendous online reputation.

When asked what it is that sets Affordable Attic apart from other businesses in the area, Dagmar said, “20 years ago, we were the first to introduce climate control — that was not offered by other self storage companies. Because our customers are storing electronics and other items that require climate control this is critical. We also have gated entry to have higher security for our customers. We have introduced solar and wind energy as a way to reduce cost and be more energy conscious. We have high value storage vault which have higher security, access security which has private safe lockers, gun lockers and private lockers.”

Making the World a Better Place By Giving People A Safe Place For Their Cherished Items

Noting the Affordable Attic team’s dedication to doing the right thing for their customers, we asked Dagmar what they do to make a difference. Dagmar said, “We are a small portion of what can make this world a better place. We work here because its a friendly environment and personal environment. We like to think of ourselves to be the most innovative self storage company around. We are always looking to be the first in something. We don’t want it to be boring or common and bland, but be creative on how we can provide the best services for our customers.”


Thank you for speaking with us, Dagmar! Congratulations to the team at Affordable Attic Self Storage for being a 2018 Top Rated Local award winner!

Colorado’s Top Rated Local® Self Storage Center Award Winner: Guardian Storage Frederick

Top Rated Local® is pleased to announce that Guardian Storage Frederick is one of the Top 10 self-storage facilities in the entire state of Colorado

We are thrilled to say that, thanks to their fantastic Rating Score™, Guardian Storage Frederick is a 2018 Top Rated Local award winner! They’ve earned this award by serving their storage facility customers so well that they’ve left tons of positive reviews. Here are just three of the many terrific reviews they’ve received from their ecstatic customers:

“These people are AMAZING! They’re the nicest people you’ll ever meet, and their place is awesome… [When you choose Guardian Storage Frederick], you’ll have peace of mind knowing that your stuff is looked after 24/7…If you need to be placed on their waitlist, it’s worth it. Just wait for them, because you’ll never have such a great storage unit experience as with them! I’d give them 10 stars if I could! Love you guys!” -Amy C.

“[The employee we worked with] was a huge help! The unit we were there for was already occupied, due to no fault of his. So, he put us into a larger unit for the same price as the original one we were there for. I haven’t dealt with anyone else there, yet. But if they’re all like him, you won’t be disappointed!” -Jessica S.

“Guardian Storage is great! My daughter is going through a messy divorce and [the employee we worked with] was so helpful. He made suggestions and gave us options for storing her ex’s things. Would definitely recommend Guardian.” -Debra C

Not Your Average Self-Storage Company

It is clear that Guardian Storage must be doing something pretty special to gain such an outspoken base of loyal customers. Operations manager, Jason Zelinski, took the time to speak with us about what made this storage facility a local favorite. When asked what makes this business different from its competitors, Jason said “ [It’s the] experience we provide. [We’re always] going the extra mile. [We] make it easy for clients, because moving is stressful. [We’re] always fixing and updating the facility, new roofs, security, etc.. [Our team] makes sure to educate our customers.”

At Guardian Storage, they want to make people less stressed about having to store their stuff. In fact, Jason said, “I feel good when the clients have a positive experience.” The team at Guardian Storage genuinely likes helping people and giving them a better experience than they’ve had from other storage centers.

Building Success Through Positive Customer Experiences

The secret to Guardian Storage Frederick’s success seems to be a winning combination of providing positive experiences and forming personal relationships with customers. As for advice, Jason had these tips to offer business owners:

  • Put in your best effort.
  • Consistently monitor your online reputation.
  • Your name should always be top of mind for potential customers.
  • Do not leave marketing behind.

Congratulations to the team at Guardian Storage Frederick for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® Self-Storage Centers Award Winner: Surprise Mini Storage

Top Rated Local® is pleased to announce that Surprise Mini Storage is a 2018 award winner for self-storage centers in Arizona!

Are you looking for a safe, secure place to store your belongings in Surprise? If so, look no further than Surprise Mini Storage.

Surprise Mini Storage has earned dozens of online reviews with an average rating of 4.87 stars, an impeccable Rating Score™ of 98.68 and a 2018 Top Rated Local award for being rated among the top 10 self-storage centers in all of Arizona!

Here’s just one example of the incredible reviews they’ve received from their happy clients:

“This storage unit facility has been so great and forgiving to my family. No words can describe how grateful I am for all their help. They were always understanding and very helpful; it felt like they weren’t helping strangers but family. If I could give them more stars, I would. I recommend this storage facility to everyone, no doubt!” – Breanna D

Not Your Average Self-Storage Center

At Surprise Mini Storage, customers aren’t considered strangers; every single person who walks through the door is treated with kindness and like they are coming home. The team at Surprise Mini Storage always goes out of their way to help their clients.

This review is a great example of the next-level service that Surprise Mini Storage provides:

“Highly recommended! It was 4:45 p.m. on New Year’s Eve, and the manager waited 25 minutes for me to get there. To top it off, I needed the U-haul back by 9 a.m. the next morning, and I was able to pay her son to help me move in at 6 a.m. New Year’s Day. When I got to the storage center that morning, I was invited in, where she made me breakfast and coffee. I got the truck back on time, and they even took me home! These people are amazing. I highly recommend Surprise Mini Storage. They really treat you like family.” – Thomas N

As you can see, the team at Surprise Mini Storage will go the extra mile to make their customers happy and meet their needs.

Building Success Through Kindness and Hospitality

Nadia credits Surprise Mini Storage’s strong online reputation to its commitment to always being kind and hospitable to their customers. Surprise Mini Storage is a family-owned business that truly treats customers like family.

We asked Nadia what advice she has for business owners looking to grow their business and build their online reputation. Here’s what she had to say:

“Treat your customers with a smile and like you would if you were welcoming them as guests into your home. Even if they don’t decide to use your services, it’s still important to treat them right!”


Congratulations to the team at Surprise Mini Storage for being a 2018 Top Rated Local award winner, and thank you so much, Nadia, for taking the time to speak with us!

For all of your storage needs in Surprise, choose Surprise Mini Storage! Visit their website today.

Utah’s Top Rated Local® Self-Storage Centers Award Winner: Lock It Up Self Storage

Top Rated Local® is pleased to announce that Lock It Up Self Storage is a 2018 award winner for self-storage centers in Utah!

Are you looking for a safe place to store your belongings in Layton? If so, there’s no better option than Lock It Up Self Storage.

Lock It Up Self Storage has earned dozens of online reviews with an average rating of 4.62 stars, an impressive Rating Score™ of 94.17 and a 2018 Top Rated Local award for being ranked among the top 10 self-storage centers in all of Utah!

Here is one of the many reviews their happy customers have given them:

“I stored my RV here for years. The new manager is awesome. She checks all of the units daily and makes sure that everything is secure. Their whole facility has cameras and awesome customer service. I would not want to use another storage facility!” – Tom S

Not Your AverageSelf-Storage Center

The team at Lock It Up Self Storage will always go above and beyond for their clients, and they are always willing to work with them to meet their individual needs. Here is what the IT director of Lock It Up Self Storage, Cooper Hunt, had to say on the matter:

“We always work to make sure that we find solutions that meet our customers’ needs and budget to ensure that we have happy customers all around.”

Lock It Up Self Storage also does everything in their power to make moving easier for their customers with free moving trucks, 24-hour surveillance and more.

This review encapsulates the kind of service customers have come to expect from Lock It Up Self Storage:

“This storage facility is well-kept, secure and conveniently located. The staff is friendly. They also have a moving van you can use to help move your things in! I’d definitely recommend them to anyone!” – James and Kris P

Building Success Through Excellent Customer Service

Cooper credits the impeccable online reputation that Lock It Up Self Storage has built to the team’s commitment to providing great customer service, meeting all of their customers’ needs and doing it all for a competitive rate. Simply put, Lock It Up Self Storage offers everything customers are looking for in a self-storage center, and it compels their customers to share their experience!

In addition to working toward building a strong online reputation, Lock It Up has spread the word about their business by participating in local events, by handing out fliers and by advertising in newspapers, on Facebook and on AdWords.

We asked Cooper what advice he has for other business owners looking to grow their business and build their online reputation. Here is what he had to say:

“Make sure your features are comparable to other business around you and focus on building relationships with your customers.”


Congratulations to the team at Lock It Up Self Storage for being a 2018 Top Rated Local award winner, and thank you so much, Cooper, for taking the time to speak with us!

For safe, secure self-storage and next-level customer service, we highly recommend Lock It Up Self Storage. Visit their website today!

Utah’s Top Rated Local® Self Storage Centers Award Winner: Bear River Storage

Top Rated Local® is pleased to announce that, thanks to their wonderful Rating Score™, Bear River Storage is a 2018 award winner for self storage centers in Utah!

If you’re looking for a safe, secure place to store your belongings in Provo, there’s no better option than Bear River Storage.

With a dedication to providing excellent service to each and every client, Bear River Storage has earned dozens of positive online reviews with an average rating score of 4.76 stars, an impressive 95.60 Rating Score and a 2018 Top Rated Local award for being among the top 10 self storage centers in all of Utah. Here are just a couple of the five-star reviews that helped them get there:

“Bear River Storage is the best! The staff is friendly and professional. The units are clean and secure. I would recommend this business to anyone needing storage space.” – Shelly H

“These are some good guys. In a pinch for some RV parking away from the Uhaul extortionists, they stayed open a few minutes longer for me to arrive and gave me a good price for a space on their lot. Very happy with the service.” – John S

Not Your Average Storage Company

Bear River Storage sets itself apart from other storage companies by making sure that its facilities are always clean and safe, which ensures that its clients enjoy the best possible experience.

Offering extremely secure lots, customers gain added peace of mind with the knowledge that their belongs are always safe. Furthermore, the staff at Bear River Storage goes above and beyond by helping their customers move in and out of the storage units quickly and safely.

When asked why Bear River Storage does what they do, the owner, Riley Sorenson, had this to say:

“Moving and storage are often associated with a stressful transition in people’s lives, and we want to provide the best customer service and meet our customers’ needs to make these transitions as easy as possible. Our customers are the reason I am able to be a business owner, and I will do whatever I can to provide the best service.”

Building Success Through Excellence

We asked Riley what Bear River Storage’s secret to building such a solid online reputation is, and he credits it to their commitment to always doing a good job and providing the excellent service to their customers that they say they will.

According to Riley, Bear River Storage doesn’t ask for reviews. Bear River’s customers are so impressed by the services they receive that they are willing to take the time out of their day to write a review.

In fact, Bear River Storage has managed to provide such great service that its growth has been mostly thanks to word-of-mouth referrals from its happy clients.

“Our great service speaks for itself.”

When asked what advice he has for other business owners looking to build a solid online reputation and grow their business, Riley had these words of wisdom:

“Be genuine in your approach, and put your customers first. Good service will take you very far in the storage industry.”


Congratulations to the team at Bear River Storage for being a 2018 Top Rated Local award winner, and thank you so much, Riley, for taking the time to share your wisdom with us!

If you’re looking for a great place to store your belongings in Provo, we highly recommend Bear River Storage. Also, be sure to check out their new location coming soon in Provo!

Colorado’s Top Rated Local® Self Storage Centers Award Winner: Extra Space Storage

Top Rated Local® is proud to announce that, due to their exemplary Rating Score™, Extra Space Storage is a 2018 award winner.

For people in the southeast Colorado Springs area who are looking for reliable, secure storage, there’s no better option than Extra Space Storage. A company that values both its customers and its employees, Extra Space Storage was named the 73rd best company to work for by Glass Door out of more than 700,000 companies!

Extra Space Storage’s dedication to its customers and employees has also helped it earn more than 100 positive reviews online, an impressive 95.50 Rating Score and a 2018 Top Rated Local award. Here’s just one of their many five-star reviews:

“Five-star service! I came in from out of state with a car loaded full that needed to be returned to the rental agency within a very small time frame. I called ahead, and Brian quickly set me up with a unit. I’ve been very happy with the cleanliness of the grounds and customer service ever since. Highly recommended for their affordable rates as well.” – Sarah E

We sat down with Manager, Brian, to learn about Extra Space Storage’s secrets to success. Here’s what he had to say:

What is your secret to such a strong online reputation?

Good customer service and good corporate values are our secrets to a strong online reputation. We treat our customers how we would like to be treated, and we focus on providing a positive customer experience.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We have the best team in the industry. We hire well, we train more, and we expect more out of our employees. We take care of our employees, who in turn, take care of the customer. That improves the customer’s experience, and that unparalleled experience is why they should and do choose us.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

Our brand promise is to help people get to a better tomorrow. Most people who need storage are going through some type of life transition, such as moving, divorce, the death of a loved one, military deployment or heading off to college. These times can be stressful, and we are here to help people get through that transition as smoothly as possible, so they can get to their better tomorrow.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Treat your customers well. They can be your best advocates or biggest critics. If you take care of the customers, they will speak well of you — in person and through online through reviews.


Thank you so much, Brian, for taking the time to share your wisdom with us. And congratulations to you and the whole team at Extra Space Storage for being a 2018 Top Rated Local award winner!

If you’re looking for a safe, affordable and secure self storage center that provides unmatched customer service, we highly recommend Extra Space Storage. Visit them online today!