Top Rated Local® is pleased to announce that Boulevard Storage is an award winner for self storage centers in 2019.
If you are looking for a self storage center that will safely and securely care for your belongings, look no further than this award-winning company!
Boulevard Storage has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.62 stars, earning them an impressive Rating Score™ of 94.19 and a 2019 Top Rated Local award for ranking as one of the top five self storage centers in Idaho!
Here’s just one of their many five-star reviews:
“I wish there were more honest and caring people, like at Boulevard Storage. Not only do I trust them, but I made friends with them. I will recommend them to all my friends and family.” – S.R.
It is because of excellent reviews like this that Boulevard Storage is now able to call themselves a Top Rated Local award winner!
Not Your Average Self Storage Center
We were excited to learn all about Boulevard Storage and how they have gotten where they are today, so we sat down with the manager, Merrell.
The first thing we wanted to know was what it is that makes Boulevard Storage stand apart from its competitors. Merrell said that they do their best to provide a great service at a reasonable price. He said that they give people what they need and want. He said that they are upfront about the fact that they do not offer 24-hour access. He said that he and his wife live right on-site and watch over the property day and night.
Merrell told us about their mission statement, saying:
“Our mission statement is providing a safe and secure environment and a friendly environment to store your extra things until you find a place that will accommodate all of your goods.”
Building Success By Treating Their Customers Right
Boulevard Storage has earned a fantastic reputation, so we asked Merrell how they have managed to grow their business and get such great reviews. He said:
“It’s customer service and being a people person. My wife and I love people. We’ve been in the people industry for many, many years. We truly enjoy having the people come in and chat with us whenever they want to. They’re always met with a smile.”
In addition to building the kind of online reputation that any small business would envy, Boulevard Storage has spread the word about who they are and what they do through word of mouth and by treating their customers right.
There are many businesses out there that are looking to build as impressive a reputation as Boulevard Storage has managed to. We asked if Merrell could share any expert advice with these companies. He stressed the importance of providing outstanding customer service and caring about the work you do and the people you are doing it for. He said:
“I think that’s the secret of success in whatever field you do, and that would be my advice for the other storage facilities, to treat your customers the way you want to be treated, and hopefully, that’s with a smile.”
Congratulations to Boulevard Storage for being a 2019 Top Rated Local award winner, and special thanks to Merrell for taking the time to speak with us!