We are proud to announce that FASTSIGNS is a 2018 Top Rated Local® award winner, due to their stellar 94.0 rating score™!
They’ve served their clients well, and those clients love to express how happy they are with their service. These are a couple of our favorite reviews they’ve received:
“Fast, friendly, and excellent customer service. FASTSIGNS of Lakewood has done all my graphic printing for both my shop and all my fleet vehicles. I’m very pleased with my overall experience and will continue to use them as my company and fleet grows. Thank you FASTSIGNS of Lakewood for making my [project] look so good.” -Michael B.
“I loved many aspects about your service! From start to finish, your team was amazing. Your efficiency made me look good and helped honor our retiree in style. I appreciated the kind and welcoming service and the user-friendly website. The speedy “fast” service. I was grateful for the quality work that was done and the recommendations of what color scheme to use since I was uncertain! I love you guys!” -Anne A.
Owner, Rick Abercrombie, took a few minutes to speak with us about his business and online reputation. Here’s what he had to say:
What is your secret to such a strong online reputation?
We built our reputation by being proactive, maintaining listings, and following up with clients. When we get negative responses, we always follow up and see what we can do to fix the situation.
What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?
We have an unparalleled, keen focus on customer service. Our goal is to provide a quality product at a fair price. Building and maintaining client relationships is of the utmost importance to us.
Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?
Signs may seem simple, but they’re a part of everyone’s life. We proudly help small businesses, just like ours, thrive. Understanding how important image is, we work hard to help small businesses put their best foot forward.
Outside of building a strong online reputation, what else do you do to market and grow your business?
We do a lot of online marketing on social media and the like, particularly to reach our millennial customer base. Advertising through other companies is also part of our strategy, alongside community involvement.
What advice do you have for other businesses trying to build a strong online reputation and grow their business?
You have to spend money to get results. Always make sure to keep your listings current and your hours accurate.
Thank you for your time, Rick. We enjoyed speaking with you. Congratulations to the FASTSIGNS team on being 2018 Top Rated Local award winners! You earned it.
If you’re in the Lakewood, Colorado, area and searching for superior sign services, we highly recommend FASTSIGNS. You can learn more about them on their website.