Washington’s Top Rated Local® Sign Company Award Winner: Monster Graphics

Washington’s Top Rated Local® is pleased to announce that Monster Graphics is a 2018 award winner!

They say that people only talk about businesses that leave a really good or really bad impression, not the ones in between. Reading the reviews that have been left for Monster Graphics, it is clear that they have accomplished the former. The impression they’ve left on their customers is overwhelmingly positive. That’s why they’ve earned an enviable 94.00 Rating Score™, a spot among the top 10 sign companies in the entire state of Washington, and a 2018 Top Rated Local award. These are just three of their many phenomenal reviews:

“Great customer service! Made the same decal I wanted and put it on the same day. Very friendly, and can answer any of your questions. Would recommend for any decal or wrap needs for your vehicle!” -D.F.

“Friendly, professional staff made exactly what I wanted and installed it perfectly. Thanks, Monster Graphics!” -M.H.

“Thank you so much for my graphic on my back window!! I love it and have already received a ton of compliments!” -S.C.

“Prompt, professional and a pleasure to work with. Beautiful artwork designed by Randy.” -C.L.

Not Your Average Sign Company

We got the chance to speak with Monster Graphics owner, Randy Robertson, about his business’ impressive online reputation and what they do differently that has given them this kind of success. We were struck by his unmistakable dedication and commitment to the work he does. He and his team very clearly want nothing but to give their customers the very best. That attitude has paid off well in Monster Graphics’ online reviews and reputation.

Randy went to school for graphic design and worked for another company for a full decade. That’s where he developed his extensive skills and an impressive level of experience. He attributes a lot of Monster Graphics’ success to that experience. When asked what makes Monster Graphics stand out from the hundreds of other sign companies in the state, he said ”Our experience and the quality of the work we do separates us from our competition. Our experience and training have made us great.”

Building Success Through Unmatched Customer Care

Any award-winning company is surely doing something right, and Monster Graphics is really no exception. We talked at length with Randy, and the conversation kept coming back to one important thing — customer service. It is abundantly clear that he and his team truly care about giving their customers the very best. Judging by the reviews they’ve received, Monster Graphics takes great care of their customers. Randy’s advice to other businesses looking to improve their online reputation? It’s simple. “Make sure every customer is happy.”

Thank you for taking the time to speak with us, Randy, and congratulations to the team at Monster Graphics for being a 2018 Top Rated Local award winner!

If you’re in need of expert graphics work in Yakima, Washington, we highly recommend Monster Graphics.

Utah’s Top Rated Local® Sign Company Award Winner: Sign Pro

Top Rated Local® is pleased to announce that Sign Pro has landed as one of the top 5 sign companies in the entire state of Utah!

With a tremendous Rating Score™ of 94.00 and an incredibly loyal fan base, Sign Pro has proven itself to be one of Utah’s very best sign companies, which is why we are proud to announce that they are a 2018 Top Rated Local award winner! Here are a couple of the reviews that got them here:

“I can’t express how great my experience was here. I walked in wanting something specific. [The person I worked with] stopped in the middle of his big workload and helped me. I was so impressed with his prompt attention to my request. Very professional! [The] prices were great! I would highly recommend this business to anyone who appreciates [the] great customer service that is so lacking in today’s society. Thanks soooo much!” -Tanner H

“I have used Sign Pro for years for all my vehicle graphics, and they do great! Their price is great. Their service is awesome. They have installed graphics for me on my work vehicles and they have simply supplied the lettering for me, and I have done it. They even helped me with some customer vinyl to go on a shotgun for my son. They have made me some signs for use at trades shows and with my business. I have never had a bad experience with them. They do great work. Matt and his team are wonderful to work with.” -Paul W.

Not Your Average Sign Company

Production manager, Jeddie Merril, took a moment to chat with us about Sign Pro’s online reputation and overall success. The first thing we wanted to know was what sets Sign Pro apart. In Jeddie’s words, “Our experience in the [industry]. We’ve been around for many, many years. That, and the overall experience that all the employees have [collectively]. I think that helps us outshine everyone else in the industry. I myself have a little over eight years of experience. We have other employees that have several years of experience as well…”

Sign Pro is extremely passionate about their work and doing the best for their customers, which has certainly shown through the many positive online reviews they’ve received. “We definitely find great enjoyment in what we do. In many ways, myself and others kind of compare it to almost an art form, more or less. We’re creating something from the very beginning of the design process and manufacturing something that is legitimate and three dimensional at the end of the process.”

Building Success Through Dedication and Commitment

So, what is the Sign Pro secret to success? According to Jeddie, “It’s our strong commitment to making sure that we get things done right, as well as our attention to detail. Just making sure we produce the best quality [we] absolutely can for our customers. Where we live, in Cache Valley, it’s fairly small, not that small, but somewhat small, so everybody is pretty personable and everybody kind of knows each other within the community as far as businesses go.”

Jeddie had some expert advice to extend to other businesses who would like to achieve a great online reputation, just like Sign Pro:

“[Be committed] to what it is you do. Being dedicated and focused on that is what will really help you shine as a business. As for online, as things tend to lean more and more that way, everything’s kind of online-based. What gets you those good reviews and that good feedback from individuals is the good experience they have with you in person…”

Congratulations to the team at Sign Pro for being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® Sign Companies Award Winner: Signarama

Top Rated Local® is pleased to announce that Signarama is a 2018 award winner for sign companies in Utah!

If you’re looking for professional signs or banners for your business in Utah, look no further than Signarama.

Signarama has earned more than 100 online reviews with an average rating of 5.00 stars, a wonderful Rating Score™ of 96.00 and a 2018 Top Rated Local award for being ranked number two out of all of the signs companies in Utah!

Here’s just one of the many five-star reviews they’ve received from their happy clients.

“These guys are incredible. They put together an amazing tablecloth and banner for our gym’s booth. The customer service was top shelf, and they delivered high quality despite the rushed timeline. I highly recommend them for all your signage needs!” – Ron L

Not Your Average Sign Company

There are many things that make Signarama different from other sign companies in Utah, but according to Michael Pauole, the owner of Signarama, what really sets them apart is their customer service.

“We’re going to take care of you and make sure it’s perfect the first time, and if there are any issues, we’ll take care of them.”

Signarama’s mission is to do for other businesses what they are trying to do themselves — to grow! They work hard to make sure their clients’ businesses are noticed by helping to build visibility through professionals signage.

Building Success Through Hard Work and Dedication

According to Michael, there’s no real secret to his company’s strong online reputation. It’s just been about putting in the time and effort.

Signarama started from scratch. They had no Facebook page, no website and no online presence. With the help of a marketing team, Micahel built a website page and a Facebook page, and he also started making it a point to ask his clients for reviews. After each service they provide, they’ll send their client an email with pictures of the work and a link to a review platform. All of this — as well as an unshakeable commitment to customer service — has led to the powerful online reputation that Signarama has today.

We asked Michael what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“If you don’t have an online presence, you haven’t been trying. If you want a strong online presence, you have to put in the effort, dig in and learn how to make it happen.”

Congratulations to the team at Signarama for being a 2018 Top Rated Local award winner, and thank you so much, Michael, for taking the time to speak with us!

If you’re looking for the right sign company in Utah, we highly recommend Signarama. Visit their website today!

Colorado’s Top Rated Local® Sign Company Award Winner: FASTSIGNS

We are proud to announce that FASTSIGNS is a 2018 Top Rated Local® award winner, due to their stellar 94.0 rating score™!

They’ve served their clients well, and those clients love to express how happy they are with their service. These are a couple of our favorite reviews they’ve received:

“Fast, friendly, and excellent customer service. FASTSIGNS of Lakewood has done all my graphic printing for both my shop and all my fleet vehicles. I’m very pleased with my overall experience and will continue to use them as my company and fleet grows. Thank you FASTSIGNS of Lakewood for making my [project] look so good.” -Michael B.

“I loved many aspects about your service! From start to finish, your team was amazing. Your efficiency made me look good and helped honor our retiree in style. I appreciated the kind and welcoming service and the user-friendly website. The speedy “fast” service. I was grateful for the quality work that was done and the recommendations of what color scheme to use since I was uncertain! I love you guys!” -Anne A.

Owner, Rick Abercrombie, took a few minutes to speak with us about his business and online reputation. Here’s what he had to say:

What is your secret to such a strong online reputation?

We built our reputation by being proactive, maintaining listings, and following up with clients. When we get negative responses, we always follow up and see what we can do to fix the situation.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We have an unparalleled, keen focus on customer service. Our goal is to provide a quality product at a fair price. Building and maintaining client relationships is of the utmost importance to us.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

Signs may seem simple, but they’re a part of everyone’s life. We proudly help small businesses, just like ours, thrive. Understanding how important image is, we work hard to help small businesses put their best foot forward.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We do a lot of online marketing on social media and the like, particularly to reach our millennial customer base. Advertising through other companies is also part of our strategy, alongside community involvement.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

You have to spend money to get results. Always make sure to keep your listings current and your hours accurate.

Thank you for your time, Rick. We enjoyed speaking with you. Congratulations to the FASTSIGNS team on being 2018 Top Rated Local award winners! You earned it.

If you’re in the Lakewood, Colorado, area and searching for superior sign services, we highly recommend FASTSIGNS. You can learn more about them on their website.

Colorado’s Top Rated Local® Sign Company Award Winner: Diers Exhibit Group

It is our pleasure to announce that Diers Exhibit Group is a 2018 Top Rated Local® award winner due to their incredible 94.7 Rating Score™!

Their commitment to their clients has earned them a terrific online reputation. Here are a couple of our favorite reviews the Diers Exhibit Team has received:

“Diers Exhibit Group is absolutely amazing! Jessica is AWESOME! She took on our project and quickly followed through with every detail she promised. Diers produced some great mockups, provided truss samples and worked with us to ensure our graphics were just right. They definitely went over and above with training, shipping, and setup. I would highly recommend them to anyone looking to increase their visibility at events…” -Nathan M.

“This is an amazing company that produces quality work. Our banners we ordered look incredible, and the process was so easy. They took the time to explain which banner would work best for us in our price range and showed us how we can improve the look with a few simple changes. They were always making sure the quality of product was exactly where we wanted it. Amazing service and products.” -Jennifer S.

So, how did they build up their incredible Rating Score? Company President, Jessica Diers, was kind enough to speak with us about her company’s online success. See what she had to say:

What is your secret to such a strong online reputation?

We are awesome at working with tight timelines. No matter the size of the project, we work hard to be incredibly detail-oriented and responsive. We connect right away when our clients need us, and we get projects done in a reasonable timeframe. Our focus on communication and quality makes our clients want to leave us positive reviews.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We are a small, family-owned business. My dad has been in the industry for more than 30 years. We value our connection with clients, and we really listen to what they need. We take pride in turning their verbal descriptions into a booth that will represent them at trade shows. We’re excellent at understanding how to bring their vision to life.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We want to help companies grow. The best way for people to get attention at trade shows is to have a compelling booth concept. We want to give our clients a solid presentation that they can use now and in the future. We enjoy partnering with businesses of all sizes, and building a booth our clients love excites us. Unfortunately, a lot of exhibit companies don’t really listen to their clients, they just do whatever they feel like. We’re different.

Outside of building a strong online reputation, what else do you do to market and grow your business?

Our business is heavily referral based. We go to trade shows and network at the ones where we’re already serving clients. Social media and ad marketing have also proven successful for us.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Ask for reviews. If you want more, you absolutely have to ask for them. If your clients are happy with you, chances are they’ll be willing to leave a positive one— but only if you remind them. People are busy! Also always make sure to keep the client happy by listening, engaging with what they need, and building relationships.

Thank you, Jessica, for your time. From all of us at Top Rated Local, we’d like to congratulate the team at Diers Exhibit Group on their award! Keep doing great work!

If your business is in need of a creative booth for a trade show or other event, we highly recommend Diers Exhibit Group. Find out more about them on their website.