Top Rated Local® is pleased to announce that The Custom Sign Shop is one of the top three sign companies in Virginia for 2019!
A 94.00 Rating Score™, a perfect average rating of 5.00 stars on verified review sites, and dozens of positive online reviews make Custom Sign Shop a 2019 Top Rated Local award winner! This is just one of those reviews:
“The Custom Sign Shop has delivered excellent products in a speedy fashion at a reasonable price. The staff carefully offers their expert insight into the design of your project to maximize your return on investment in their signs while ensuring you get exactly what you want. I’ve had nothing but a good experience with this business.” -Austin S.
A One-of-a-Kind Sign Company’s Secret to a Strong Online Reputation
Andrew Rapisarda, the owner of The Custom Sign Shop, took some time to chat with us about his business’ success online.
First things first, we asked Andrew about The Custom Sign Shop’s secret to success. “You know, I think it’s just customer service. We always look after our customers as good we can,” he said. “We’re so small, it’s just Phil and me and one part-time guy, so if anyone comes into the shop, they are talking to the people that make the signs. We make all of the signs here. We are honest with the customers, and we’ll get the job done pretty darn quick compared to some of the larger companies in the area. ”
Making the World a Better Place, One Sign At A Time
Andrew and his team take immense pride in the work they do. In fact, they gain a great deal of satisfaction from helping small businesses in their area thrive. He said, “It’s a satisfying thing to make a good sign, and it’s nice when you drive around and see your own signs everywhere. You almost get a weird feeling when you drive around and see a decrepit sign. Most of our clients are small businesses, restaurants, real estate, etc., and we love to help them out.”
Here’s Andrew’s wise advice to other businesses working on their online reputation:
“Just do quality work and have good customer service. Just talk to people and try to make them feel.”
Thank you for speaking with us, Andrew! Congratulations to the team at The Custom Sign Shop for being a 2019 Top Rated Local award winner!