Top Rated Local® is pleased to announce that Hometown Urgent Care of Shaker Heights is a 2019 award winner for urgent care centers in Ohio!
When you need compassionate, professional care, there’s no better option than Hometown Urgent Care of Shaker Heights.
Hometown Urgent Care of Shaker Heights has received dozens of reviews on three verified sites with an average rating of 4.69 stars, earning them an exemplary Rating Score™ of 92.87 and a 2019 Top Rated Local award for ranking among the top 10 urgent care centers in all of Ohio!
Here’s just one of their many five-star reviews:
“I was really thankful that Hometown was open! I was really impressed by the facility; it was brand new inside and very clean. The best part by far was the PA and all the support staff. The receptionist was really kind, as was the nurse who took vitals. The PA was thorough and gave us a lot of helpful information. [She was] very empathetic and practical in her advice. I am really glad we tried Hometown Urgent Care and would highly recommend [them] based on our experience. We saw them at 5 PM, and my daughter was feeling much better by the next morning!!” – Mary Jo K.
Not Your Average Urgent Care Center
Brandon, the Director of Operations at Hometown Urgent Care of Shaker Heights, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Hometown Urgent Care of Shaker Heights apart from the many other urgent care centers in Ohio. Brandon told us that it’s their staff who provide warm customer service and care that makes them different, as well as their atmosphere, which feels like home.
We also wanted to know why they do what they do at Hometown Urgent Care of Shaker Heights and how they work to make the world a better place. Here’s what Brandon had to say:
“We aim to provide quality care that won’t punch people in the pocketbook.”
Building Success With a Personable Touch
When we asked Brandon about Hometown Urgent Care of Shaker Heights’ secret to such a strong online reputation, he told us that they treat their patients like people and with a personable touch.
Outside of building the kind of online reputation any business owner would envy, Hometown Urgent Care of Shaker Heights has spread the word about who they are and what they do through social media, Google and SEO (search engine optimization) — which is handled by their marketing team — as well as by participating in community-based learning centers in low-income areas.
Clearly, Brandon knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:
“Provide the highest level of integrity and quality service, and the rest will follow.”
Congratulations to the team at Hometown Urgent Care of Shaker Heights for being a 2019 Top Rated Local award winner, and thank you so much, Brandon, for taking the time to speak with us!
We highly recommend Hometown Urgent Care of Shaker Heights. Visit their website today!
