Washington’s Top Rated Local® Urgent Care Centers Award Winner: MultiCare Indigo Urgent Care in Kirkland

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care in Kirkland is a 2018 award winner for urgent care centers in Washington!

From the moment you walk through the door, you’ll see why there’s no better urgent care center to turn to in Kirkland for your needs than MultiCare Indigo Urgent Care.

MultiCare Indigo Urgent Care’s Kirkland location has earned dozens of online reviews with an average rating of 4.58 stars, an impressive Rating Score™ of 86.80 and a 2018 Top Rated Local award for being ranked among the top 10 urgent care centers in all of Washington!

Here’s just one of the many five-star reviews their patients have given them:

“The entire staff was absolutely amazing! They made my eight-year old daughter feel completely comfortable and made sure she understood every procedure. I made the appointment online and was in and out in 35 minutes. I highly recommend them for any urgent care matter.” – Lamar R

Not Your Average Urgent Care Center

Patients who visit MultiCare Indigo Urgent Care in Kirkland experience a better way to get better. With a facility that’s comfortable, modern and open enough to resemble a classy, relaxing hotel and clinically trained staff members who are always ready to provide convenient, attentive care to their patients, every single aspect of visiting MultiCare Indigo Urgent Care is designed to give patients the best possible experience.

The team at MultiCare Indigo Urgent Care understands that their patients have busy schedules, and they make their patients’ visits as convenient and easy as possible by providing in-suite registration when they can, eliminating the need for the patient to wait in the lobby for registration. Every member of the staff at MultiCare Indigo Urgent Care is clinically trained, which also adds convenience and efficiency to patients’ visits.

In order to make the world and their community a better place, MultiCare Indigo Urgent Care’s mission is to partner with patients, their community and other organizations for a healing, healthy future, and they also do so by providing easy access to great, convenient care for people in their community.

Building Success By Getting Every Staff Member On Board

According to Jasmine Yip, the marketing consultant at MultiCare, the Kirkland location’s secret to such a powerful online reputation is their team’s buy-in and dedication to their mission.

“I think the secret of building a strong online reputation is getting every person on board — from the leadership to frontline staff members and providers. It’s getting everyone to see the importance of customer service and how our actions define our brand.”

The team at MultiCare Indigo Urgent Care works hard to hold each other accountable, and the clinic’s reputation and online reviews are discussed at staff meetings and are always in the forefront of their minds. Measuring the quality of their services has helped MultiCare Indigo Urgent Care continue to provide better care for their patients.

They do a lot of other things to grow their business and let people within the community know who they are and how they can help, including engaging in their community. One such community event that MultiCare Indigo Urgent Care has been a part of is the Kirkland Summer Fest, which they provide first aid for, as well as hand out useful goodies at, like lip balm and tissues.

Jasmine’s advice for other business owners looking to grow their business and build their online reputation is to first ensure that all of the company’s listings are up to date and accurate on all major sites, and to make customer service the focal point of the business.

“Ultimately, if you are there to serve your customer, they will recognize that and will take the time to leave online reviews.”


Congratulations to the team at MultiCare Indigo Urgent Care in Kirkland for being a 2018 Top Rated Local award winner, and thank you so much, Jasmine, for taking the time to speak with us!

If you’re in Kirkland and in need of urgent care, we can’t recommend MultiCare Indigo Urgent Care highly enough! Visit their website today.

Washington’s Top Rated Local® Urgent Care Centers Award Winner: MultiCare Indigo Urgent Care in Covington

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care is a 2018 award winner for urgent care centers in Washington!

Have you been searching high and low for the right urgent care center in Covington? If so, search no further than MultiCare Indigo Urgent Care!

MultiCare Indigo Urgent Care has earned hundreds of online reviews with an average rating of 4.53 stars, an amazing Rating Score™ of 87.34 and a 2018 Top Rated Local award for being ranked among the top 10 urgent care centers in all of Washington!

Here’s just one of the many five-star reviews their patients have given them:

“Everybody was nice and helpful. Even in the midst of another emergency, we were seen quickly. They were courteous and seemed to really care about the health of my child. This is the second great experience we’ve had here and will continue coming, even though it’s a 30-minute drive from our house. It’s our go-to if needed.” – Kourtney H

Not Your Average Urgent Care Center

Interior photos from the Covington Indigo Urgent Care Clinic

According to Jasmine Yip, the marketing consultant at MultiCare, you experience the difference that MultiCare Indigo Urgent Care provides from the moment you walk in the door. MultiCare Indigo Urgent Care is focused on the entire patient experience, which all starts with a clean, open and modern facility that is so nice and comfortable that patients often mistake it for a hotel.

Another thing that sets MultiCare Indigo Urgent Care apart is that each staff member is clinically trained, which ensures that patients always get the most convenient and attentive care for their needs.

Last but certainly not least, MultiCare Indigo Urgent Care provides in-suite registration whenever possible, eliminating the need for their patients to wait in the lobby for registration.

When we asked Jasmine why they do what they do at MultiCare Indigo Urgent Care and how they work to make the world a better place, she had this to say:

“MultiCare Indigo Urgent Care was designed with the mission or partnering with patients, the community and other organizations for a healing and healthy future, and it was designed to better our community by providing quicker, easier and more convenient care for our patients.”

Building Success With an Unbeatable Team

The secret to MultiCare Indigo Urgent Care’s powerful online reputation lies in their unbeatable team and the buy-in of every member of that team of the company’s mission. Every person who works at MultiCare Indigo Urgent Care recognizes how important customer service is, as well as how their actions define the company’s brand.

In fact, every teammate is so bought in that the clinic’s reviews and ratings are discussed during staff meetings, and everyone is always in the know about the company’s reputation.

“This helps us measure our quality of service and continue to strive for great care!”

MultiCare Indigo Urgent Care’s Covington location has grown, in large part, because of their online reputation, community involvement, digital presence and the recognized and trusted reputation of MultiCare in general.

We asked Jasmine what advice she has for other business owners looking to grow their business and build their online reputation. According to Jasmine, it all starts with ensuring that all of your company’s listings are up to date and accurate on all of the major sites, and from there, your focus should always be on providing excellent customer service.


Congratulations to the team at MultiCare Indigo Urgent Care in Covington for being a 2018 Top Rated Local award winner, and thank you so much, Jasmine, for taking the time to speak with us!

We highly recommend MultiCare Indigo Urgent Care in Covington for all of your after-hours and last-minute care needs. Visit their website today!

Washington’s Top Rated Local® Urgent Care Centers Award Winner: MultiCare West Tacoma Urgent Care

Top Rated Local® is pleased to announce that MultiCare West Tacoma Urgent Care is a 2018 award winner for urgent care centers in Washington!

Whether you need a last-minute appointment during regular hours or urgent care after-hours, there’s one urgent care center in West Tacoma that can’t be beat — MultiCare West Tacoma Urgent Care.

MultiCare West Tacoma Urgent Care has earned hundreds of online reviews with an average rating of 4.43 stars, a wonderful Rating Score™ of 87.25 and a 2018 Top Rated Local award for being ranked among the top 10 urgent care centers in all of Washington!

Here’s just one of the many five-star reviews they’ve received from their patients:

“Great experience from the moment I arrived. The staff was friendly and genuine with their care. I booked an online appointment, and the wait was minimal (I would recommend doing that if you are able to). The doctor was very knowledgeable and kind. I was well taken care of and am extremely satisfied with my decision to go there. Kudos to management; you are doing it well and have great staff. Thank you!” – Alicia

Not Your Average Urgent Care Center

There are many things that set MultiCare West Tacoma Urgent Care apart from other urgent care centers, but according to MultiCare’s marketing consultant, Jasmine Yip, it’s their team’s dedication to excellent customer service that makes the biggest difference.

“Many of our team members live in the community, and they recognize the importance of their roles in caring for every patient who walks in the door.”

Because the staff members live in the community they serve, it gives them added insight and knowledge into what’s most important to their patients.

MultiCare West Tacoma Urgent Care’s mission is to partner with patients, the community and other organizations for a healing and healthy future, and they work to make their community a better place by providing their patients with access to great care when they need it most.

Building Success By Being Committed to Next-Level Service

One of the things that makes MultiCare West Tacoma Urgent Care stand out the most is that every single member of their team, from the leaders to the frontline staff members, has bought in to their mission and is committed to providing great care for their customers. They understand how important customers service is, and how their actions define MultiCare’s brand.

In fact, every staff member is so bought in that they always make it a point to be in the know about their clinic’s ratings and reviews, which are discussed during staff meetings.

By measuring the quality of their service and paying close attention to their online reputation, the team at MultiCare West Tacoma Urgent Care continues to improve the quality of their service and better care for their clients.

In addition to building their strong online reputation, MultiCare West Tacoma has grown by being involved in the community and by focusing on growing their online presence. The MultiCare name alone has also been a huge benefit for MultiCare West Tacoma Urgent Care, because it’s a trusted, recognizable brand.

When we asked what advice she has for other business owners looking to grow their business and build their online reputation, Jasmine wanted to pass on the importance of making sure business listings are up to date and accurate on all major sites, and that customer service should always be the number one priority.


Congratulations to the team at MultiCare West Tacoma Urgent Care for being a 2018 Top Rated Local award winner, and thank you so much, Jasmine, for taking the time to speak with us!

Are you in need of urgent care in West Tacoma? If so, we highly recommend MultiCare West Tacoma Urgent Care. Visit their website today!

Washington’s Top Rated Local® Urgent Care Centers Award Winner: MultiCare Lakewood Urgent Care

Top Rated Local® is pleased to announce that MultiCare Lakewood Urgent Care is a 2018 award winner for urgent care centers in Washington!

Open every day, MultiCare Lakewood Urgent Care is the urgent care to turn to in Lakewood when you need a physician you can rely on day or night.

MultiCare Lakewood Urgent Care has earned hundreds of online reviews with an average rating of 4.66 stars, a stellar Rating Score™ of 93.60 and a 2018 Top Rated Local award for being ranked among the top 10 urgent care centers in Washington!

Here’s just one of the many five-star reviews they’ve received:

“Whether I’ve made an appointment or just walked in, we are always seen in a very timely manner, and the staff is always excellent. My kids, like most, are hesitant about doctors, and the staff here always makes them feel calm and welcomed. I’d definitely go here before any other clinic.” Shelby M

Not Your Average Urgent Care Center

The staff at MultiCare Lakewood Urgent Care is dedicated to providing excellent customer service and care. Many of their team members live in the community, and they recognize the importance of their roles in caring for every single patient who walks in.

No matter what time or day you visit MultiCare Lakewood Urgent Care, or whether you walk-in or have an appointment, you’ll find refreshingly friendly and attentive care because each and every member of their team strives to go above and beyond for their patients.

We asked Jasmine Yip, the marketing consultant at MultiCare Lakewood Urgent Care, why they do what they do and how they work to make the world a better place. Here’s what she had to say:

“MultiCare’s mission is to partner with patients, the community and other organizations for a healing and healthy future. MultiCare Urgent Care was designed with this mission in mind, as MultiCare saw the need for quicker and easier care. We are now making our community a better place by providing easy access to great care, so that patients can conveniently get the health and healing they’re looking for.”

Building Success By Having a Great Team

According to Jasmine, the secret to MultiCare Lakewood Urgent Care’s strong online reputation is the fact that every member of their team, from the leadership to the frontline staff and the providers, is on board with their mission.

“Everyone sees the importance of customer service and how our actions define our brand.”

At MultiCare Lakewood Urgent Care, they all work as a team to keep each other accountable, and each staff member follows their clinic’s online reputation closely. Everyone is updated during staff meetings on the clinic’s online reputation, and they have a dashboard where they can see current ratings and reviews. This helps the team at MultiCare Lakewood measure the quality of their service and continue to provide great care for their patients.

MultiCare Lakewood does a lot of different things to ensure that their patients know who they are and what they offer, including engaging in their community. MultiCare is a trusted, well-known brand, which has given MultiCare Lakewood the advantage of being positively recognized in the community.

The team at MultiCare Lakewood also focuses on increasing their visibility in the digital space since everything is done online now.

We asked Jasmine what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Building a strong online reputation requires a few things. It starts with making sure that your company’s listings are up to date and accurate on all the major sites. Once you have that, my advice is making customer service a focal point in your business. This means making sure everybody is on-board and understands the importance of excellent customer service. Ultimately, if you are there to serve your customer, they will recognize that and will take the time to leave online reviews.”


Congratulations to the team at MultiCare Lakewood Urgent Care for being a 2018 Top Rated Local award winner, and thank you so much, Jasmine, for taking the time to speak with us!

If you’re in need of after-hours care in Lakewood or a last-minute doctor’s appointment, we highly recommend MultiCare Lakewood Urgent Care. Visit their website today.

Washington’s Top Rated Local® Urgent Care Award Winner: MultiCare Indigo Urgent Care in Lake Stevens

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care is a 2018 award winner, due to their 4.61 star average and 93.11 Rating Score™!

“Super fast, friendly, and clean! The doctors and [nursing] staff are amazing. They are friendly and actually listen and offer solutions. I especially loved the cleanliness of the rooms. The waiting room and the entire facility’s bathrooms were immaculate. Definitely something I prefer when I’m not feeling well and have to go to a medical establishment. I wouldn’t mind having my kids with me if I had to, [next time].” -Leah C.

“Absolutely gorgeous aesthetic throughout! They really took the time and energy to make the office comfortable for patients. There are outlets in some of the waiting room benches so you can plug in a laptop if you’re waiting for a while; there were tables so my girls could work on their homeschool while we waited to be called back. Fastest urgent care we’ve ever been to! Extra friendly staff as well! They were knowledgeable and got all of the details for both of my girls in the same visit! I have been other places where I had to schedule separate appointments for them both to be seen the same day, but not here! They were able to see them at the same time, and we got all taken care of and back out the door in under an hour! Highly recommend!” -Tristen H.

These are just two of the nearly 200 reviews MultiCare Indigo Urgent Care Center in Lake Stevens has across a wide variety of verified review sites. We are excited to say that these reviews have put them in the top five urgent care centers in the entire state of Washington.

Not Your Average Urgent Care Center

Jasmine Yip, marketing consultant for MultiCare Indigo Urgent Care, took the time to chat with us about her business’ stupendous online reputation, as well as their overall dedication to customer service. When we asked why the team at MultiCare does what they do, she said, “MultiCare’s mission is to partner with patients, the community, and other organizations for a healing and healthy future. Indigo Urgent Care was designed with this mission in mind as MultiCare saw the need for quicker and easier care. We are now making our communities a better place by providing easy access to great care, so that patients can conveniently get the health and healing they’re looking for.”

Building Success Through Hard Work and Vigilance

Jasmine’s advice to other businesses that want to improve their online reputation? Keep your listings up to date on the big sites. “Once you have that, my advice is [to make] customer service a focal point in your business. This means making sure everybody is on board and understands the importance of excellent customer service. Ultimately, if you are there to serve your customer, they will recognize that and will take the time to leave online reviews.”


Congratulations to the team at MultiCare Indigo Urgent Care in Lake Stevens for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Award Winner: MultiCare Indigo Urgent Care in Marysville

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care in Marysville is a 2018 award winner!

We are thrilled to say that MultiCare Indigo Urgent Care in Marysville has not only joined other MultiCare Indigo Urgent Care centers in the top 10 urgent care centers in the state of Washington, but that this specific location is the number one urgent care center in the state! Here are just three of the fantastic reviews that earned them this award, as well as their 94.80 Rating Score™:

“The staff was incredibly friendly and made me feel so welcome! I felt truly cared for and I loved the fancy hot water thing. [I] could tell that the staff is highly skilled and well-trained. This is the second time I’ve gotten a flu shot from them, and I’ve been surprised that it hasn’t hurt (which always happens elsewhere) either time.” -Megan K.

“Medical staff is friendly, knows what they are doing and [is] knowledgeable of medical questions I had. [The physician] is an awesome lady, and she was very concerned about [my wellbeing] and [giving] other options for treatments and care. My husband and I have been here four times and the layout of the facility is a clean and open atmosphere. I would definitely recommend anyone to come and see this facility for their immediate health condition.” -Bernie L.

“This place is awesome. Great, professional patient care, clean facilities, [and an] attentive staff. [The] doctor was thorough but didn’t take a long time. It’s refreshing to find a clinic that actually delivers great healthcare, as it’s becoming a thing of the past. I was in and out [in] under an hour and you can make appointments online.” -Chelsie S.

Not Your Average Urgent Care Center

We spoke with Jasmine Yip, Marketing Consultant at MultiCare Indigo Urgent Care, about the company’s approach to online reputation. When asked what makes MultiCare Indigo Urgent Care different from other urgent care centers, she mainly attributed it to two things — environment and staffing.

When you choose to go to MultiCare Indigo Urgent Care, you’ll notice the great lengths they go to to ensure that you are comfortable and feel well taken care of. As for staffing, most, if not all, team members are clinically trained.

Building Success With A United Team

So, what exactly is MultiCare Indigo Urgent Care in Marysville’s secret to a stellar online reputation? If you ask Jasmine, she’ll say “I think the secret of building a strong online reputation is getting every person on board – from the leadership to frontline staff members and providers. It’s getting everyone to see the importance of customer service and how our actions define our brand.”


Jasmine, thank you for taking the time to speak with us! Congratulations to the team at MultiCare Indigo Urgent Care in Marysville for being a 2018 Top Rated Local award winner!

For caring, compassionate, and capable urgent care services in Marysville, we highly recommend MultiCare Indigo Urgent Care.

Washington’s Top Rated Local® Urgent Care Award Winner: MultiCare Indigo Urgent Care in Tukwila

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care in Tukwila is one of the top three urgent care centers in the entire state of Washington!

With an impressive 92.44 Rating Score™ and tons of phenomenal online reviews, MultiCare Indigo Urgent Care is a 2018 Top Rated Local award winner! Here are just three of the reviews that have contributed to their extraordinary online reputation.

“For once, someone values my time as much as I do. My appointment was at 2:30, and I was in speaking with the doctor at 2:35. Can’t beat that. The staff was polite, friendly, and efficient. Couldn’t ask for anything more. I’m happy to say that I don’t get sick often, but if and when I do, this is where I’ll be looking for quick, efficient care. Nice job, ladies.” -Zachary S.

“Best customer service in the medical industry… anywhere. The staff is always beyond nice, and the doctors make you feel like you are chatting with a friend about your medical issues rather than spilling your guts to some stranger who just happens to be a doctor. Always clean with a calm atmosphere and is far more upscale than any average doctor office. I don’t ever go anywhere else unless it is a service they can’t provide.” -Vicki F.

“I am new to the area. I was pretty sure I had an ear infection and knew I should find an urgent care. Indigo was the first one that came up and had high ratings. I walked in, no appointment, and was in and out within less than 30 minutes. The staff was friendly and accommodating. I had a severe ear infection in both ears. My prescription was sent off, and I had my medicine within 20 minutes. Hoping not to get sick again anytime soon, but if I do, I know where I’ll be going. Thank you!” -Elizabeth D.

Not Your Average Urgent Care Center

Marketing Consultant Jasmine Yip took some time to chat with us about the way MultiCare Indigo Urgent Care handles their online reputation. “From the minute you walk through our doors, you can tell that we’re a different kind of urgent care that focuses on the entire visit experience,” she said, when asked what sets MultiCare Indigo Urgent Care apart. “Our facilities are designed to offer the greatest comfort and feel open and modern. Patients may even mistake themselves to be at a hotel, as one of our team members may offer a beverage or even a warm blanket.”

Building Success Through Superior Care

We wanted to know what MultiCare Indigo Urgent Care’s secret to success is, seeing as any business with such an awesome reputation must be doing something right. “I think the secret of building a strong online reputation is getting every person on board — from the leadership to frontline staff members and providers. It’s getting everyone to see the importance of customer service and how our actions define our brand,” said Jasmine, “We all work as a team to keep each other accountable. In fact, all our staff members follow the online reputation for the clinics that they are in. Everyone gets updates during staff meetings, and we also have access to a dashboard that shows the ratings and reviews. This helps us measure our quality of service, and continue to strive for great care! “


Thank you for your time, Jasmine! Congratulations to the team at MultiCare Indigo Urgent Care for being a 2018 Top Rated Local award winner!

For expert, compassionate care in Tukwila, we strongly recommend MultiCare Indigo Urgent Care.

Washington’s Top Rated Local® Urgent Care Center Award Winner: MultiCare Indigo Urgent Care in Issaquah

Top Rated Local® is pleased to announce that, with more than 100 ratings across a wide variety of verified rating sites, MultiCare Indigo Urgent Care of Issaquah is one of the top five urgent care centers in the entire state of Washington!

“I went in on a Sunday afternoon because of cold symptoms and because some pressure and fluid had moved into my ears. I got checked in and was seen quite quickly after the check-in process. The ARNP came in moments after my general info, and vitals were taken by the woman that checked me in. Overall, it was a seamless process. I felt cared for, got the information I needed to help recover, and was seen quickly without feeling like they were trying to rush through my visit. I would definitely recommend this clinic and will return if I need walk-in services again.” -Nicole K.

“Everyone in the office was so kind and professional. Everything was clean and orderly — and they let me know how long the wait may be when I got in. All the nurses and the doctor were great. They got me taken care of with a diagnosis of pneumonia. I will definitely be back if I need urgent care again! I also visited the Issaquah location, and they were also fantastic. This company is getting it right!” -Shalem J.

“Honestly, from the time I came in to see if where I fell has gotten infected to talking with the nurse and the gentleman who took the x-rays of my ankle, to the doctor I saw, I was very impressed. Ten out of 10 isn’t a high enough rating… maybe 500,000 out of 10 [would be better]. This is a place I’d recommend to everyone.” -Jeffrey C.

These are just three of the phenomenal reviews that MultiCare Indigo Urgent Care in Issaquah has received, making them a 2018 Top Rated Local award winner!

Not Your Average Urgent Care Center

We spoke with Jasmine Yip, a marketing consultant working for MultiCare Indigo Urgent Care, about the impressive online reputation Multicare Indigo Urgent Care has created. She attributed most of their success to the comfort and excellent patient care they provide, adding, “We are also different in our staffing model, as most, if not all, our team members are clinically trained. Upon a patient’s arrival, our staff members will start triaging and ensure that the patient is getting the care they need. Patients also no longer have to wait in the lobby for registration, because we provide in-suite registration when possible. This ensures the most convenient and attentive care for our patients.”

Building Success Through Teamwork

MultiCare Indigo Urgent Care’s secret to success? In Jasmine’s words, “We all work as a team to keep each other accountable. In fact, all our staff members follow the online reputation for the clinics that they are in. Everyone gets updates during staff meetings, and we also have access to a dashboard that shows the ratings and reviews. This helps us measure our quality of service, and continue to strive for great care!”


Congratulations to the team at MultiCare Indigo Urgent Care for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® Urgent Care Center Award Winner: Holistic Urgent Care

Top Rated Local® is pleased to announce that Holistic Urgent Care is a 2018 Top Rated Local award winner!

We are excited to say that Holistic Urgent Care has landed among the top three urgent care centers in the state of Arizona, thanks to their bragworthy 95.67 Rating Score™. Here are just a couple of the reviews that earned them this award:

“I am super excited about Holistic Urgent Care. [Our doctor] clearly has a passion for serving and caring for her patients. She has tremendous knowledge and the willingness to take the time to dig deep and provide long-term healing. She has been my wife’s physician for several years and was instrumental in getting her Graves’ disease under control. She is also great with my young daughters (five and three years old) and is helping us heal some [other] issues. I am so excited for [this] practice and feel fortunate that she is my family’s primary care physician.
Not to mention, the office is amazing and so welcoming. Say goodbye to the typical sterile and boring doctors office” -James M

“[I] just love [this] staff. They are so nice [and] go out of their way to take care of you. [I] just came in on my birthday to give blood they had a ‘happy birthday’ banner and a card for me! Really, how often do you hear of that?” – Becky L.

“I had my first Ozone IV plus Nutrients therapy here. The staff was fantastic, the environment was comfortable, and I didn’t have any of the typical anxious feelings associated with a doctor’s office ([ it was the] first time I didn’t feel nervous getting my blood drawn). I found the IV therapy helpful and I plan to come here again for it in the future.” -Veda S.

Not Your Average Urgent Care Center

Our team had a chance to speak with Dr. Rebecca Miller, the owner of Holistic Urgent Care, about her business’ online success and service to her patients. When we asked what the difference is between her urgent care center and others, she said, “We have a lot more treatment options. At most urgent cares, you get a prescription or you don’t. We can prescribe, but have a lot more tools in our belt.”

According to Dr. Miller, she does what she does “Because I think it’s our natural right to be healthy and most people these days aren’t. Usually, there are clear reasons why. A lot of them are just getting bandages, instead of actual help.”

Building Success by Taking Care of People

What’s the secret to online reputation success for Holistic Urgent Care? “By not worrying about it, our motive is taking care of people, not building a name. [We] haven’t done anything to market. People have just been happy with their experience.” Rebecca says. “If you take good care of people, they are apt to leave good feedback. Worrying about public opinion shouldn’t be the first thing on your mind, that will take care of itself. Take care of the patients in front of you.”


Congratulations to the team at Holistic Urgent Care for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Urgent Care Centers Award Winner: MultiCare Indigo Urgent Care

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care is a 2018 award winner for urgent care centers in Washington!

If you’re in need of an urgent care center that can treat you effectively and efficiently in Puyallup, look no further than MultiCare Indigo Urgent Center.

MultiCare Indigo Urgent Center has earned hundreds of online reviews with an average rating of 4.80 stars, a wonderful Rating Score™ of 90.00 and a 2018 Top Rated Local award for being ranked among the top 10 urgent care centers in all of Washington!

Here’s just one of the many five-star reviews they’ve received from their patients:

“So satisfied with my experience. I truly felt that each person was looking out for my best interests. I didn’t feel like they were people just doing their job; I felt like they were people trying to help me get better.” – Kelsie A

Not Your Average Urgent Care Center

According to Diana Harris, the Clinic Manager at MultiCare Indigo Urgent Care, the thing that really sets them apart is their model of care. Many members of the staff are cross-trained — for instance, medical assistants are trained to assist with front desk registration, x-ray technologists are trained to assist with medical duties and medical assistants are trained to perform limited-scope x-rays.

This unique approach has led to an incredibly collaborative, efficient team, and it ensures that someone is always available to provide the next-level care their patients have come to expect.

We asked Diana why they do what they do at MultiCare Indigo Urgent Care. Here’s what she had to say:

“Our MultiCare mission as a whole is to partner for a healing and healthy future. So that’s really what each department within MultiCare strives for, and that’s our mission at Indigo Urgent Care as well. We are grateful and thankful to be here and to continue to help our community with their needs. Really, that’s what it comes down to.”

Building Success With a Wonderful Team

Diana credits MultiCare Indigo Urgent Care’s strong online reputation to their patient satisfaction scores, which are highest rated, and the amazing team they have.

“They are a very engaged team. They truly believe in providing our patients with the top-quality patient care that our community deserves.”

She also recognized their providers as contributing to their wonderful online reputation:

“I always brag that our providers are the best I’ve ever worked with. They are equally engaged. They go above and beyond of what typical providers do in a clinic setting. Their leadership really trickles down to our team to create a better package of what we can provide for our community around us.”

MultiCare Indigo Urgent Care has gotten their name out there by working with a marketing team who handles their online marketing, and when they first opened, they also went door to door to let people in the area know they were there.

Diana also attributes their high patient volume to the center’s location, which is in a very high-traffic area.


Congratulations to the team at MultiCare Indigo Urgent Care for being a 2018 Top Rated Local award winner, and thank you so much, Diana, for taking the time to speak with us!

If you’re looking for treatment for a minor illness or injury in Puyallup, we highly recommend MultiCare Indigo Urgent Care. Visit their website today!