Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care is a 2018 award winner for urgent care centers in Washington!
If you’re in need of an urgent care center that can treat you effectively and efficiently in Puyallup, look no further than MultiCare Indigo Urgent Center.
MultiCare Indigo Urgent Center has earned hundreds of online reviews with an average rating of 4.80 stars, a wonderful Rating Score™ of 90.00 and a 2018 Top Rated Local award for being ranked among the top 10 urgent care centers in all of Washington!
Here’s just one of the many five-star reviews they’ve received from their patients:
“So satisfied with my experience. I truly felt that each person was looking out for my best interests. I didn’t feel like they were people just doing their job; I felt like they were people trying to help me get better.” – Kelsie A
Not Your Average Urgent Care Center
According to Diana Harris, the Clinic Manager at MultiCare Indigo Urgent Care, the thing that really sets them apart is their model of care. Many members of the staff are cross-trained — for instance, medical assistants are trained to assist with front desk registration, x-ray technologists are trained to assist with medical duties and medical assistants are trained to perform limited-scope x-rays.
This unique approach has led to an incredibly collaborative, efficient team, and it ensures that someone is always available to provide the next-level care their patients have come to expect.
We asked Diana why they do what they do at MultiCare Indigo Urgent Care. Here’s what she had to say:
“Our MultiCare mission as a whole is to partner for a healing and healthy future. So that’s really what each department within MultiCare strives for, and that’s our mission at Indigo Urgent Care as well. We are grateful and thankful to be here and to continue to help our community with their needs. Really, that’s what it comes down to.”
Building Success With a Wonderful Team
Diana credits MultiCare Indigo Urgent Care’s strong online reputation to their patient satisfaction scores, which are highest rated, and the amazing team they have.
“They are a very engaged team. They truly believe in providing our patients with the top-quality patient care that our community deserves.”
She also recognized their providers as contributing to their wonderful online reputation:
“I always brag that our providers are the best I’ve ever worked with. They are equally engaged. They go above and beyond of what typical providers do in a clinic setting. Their leadership really trickles down to our team to create a better package of what we can provide for our community around us.”
MultiCare Indigo Urgent Care has gotten their name out there by working with a marketing team who handles their online marketing, and when they first opened, they also went door to door to let people in the area know they were there.
Diana also attributes their high patient volume to the center’s location, which is in a very high-traffic area.
Congratulations to the team at MultiCare Indigo Urgent Care for being a 2018 Top Rated Local award winner, and thank you so much, Diana, for taking the time to speak with us!
If you’re looking for treatment for a minor illness or injury in Puyallup, we highly recommend MultiCare Indigo Urgent Care. Visit their website today!
