Top Rated Local® is pleased to announce that Five Star Cleaning Service is a 2019 award winner for house cleaning companies in Maryland!
If you’re looking for a cleaning company that will help to make your life easier and free up more of your time, look no further than Five Star Cleaning Service in Pasadena.
Five Star Cleaning Service has received dozens of reviews with an average rating of 4.81 stars, earning them a terrific Rating Score™ of 98.14 and a 2019 Top Rated Local award for ranking among the top 10 house cleaning companies in all of Maryland!
Here’s just one of the many five-star reviews that got them there:
“The crew that comes to clean always does an amazing job. I am always impressed with how the house smells and looks after I get home when they have come to clean.” – Rich L.
Not Your Average House Cleaning Company
We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Frank Bundy, the owner of Five Star Cleaning Service.
To kick off our conversation, we asked Frank about what makes Five Star Cleaning Service unique compared to the many other house cleaning companies in Maryland. Frank told us that they have a good staff and always pay their employees a fair wage — at least $15 an hour.
Frank went on to tell us that he started Five Star Cleaning Service in 2010. His father owned a cleaning company in Buffalo that he started in 1998, and while growing up, Frank worked with his father — helping him gain experience and knowledge in the industry.
We also asked Frank about the Five Star Cleaning Service mission and how they work to make the world a better place. Frank shared with us that their number one goal is to make their clients’ lives easier.
Building Success by Doing a Good Job and Owning Up to Mistakes
Frank credits Five Star Cleaning Service’s strong online reputation to their commitment to doing a good job for their clients and owning up to any mistakes they make. Furthermore, Frank started using House Call Pro to follow up with customers and solicit feedback, and that has really helped them get reviews.
Outside of building a powerful online reputation, Five Star Cleaning Service has grown through flyers and Craigslist — which Frank relied heavily on when he first started the company — as well as ads on Google and Yelp.
There are many business owners looking to grow their business and build their online reputation. Here’s Frank’s expert advice for them:
“Be pesky about feedback.”
Congratulations to Five Star Cleaning Service for being a 2019 Top Rated Local award winner, and thank you so much, Frank, for taking the time to speak with us!
We highly recommend Five Star Cleaning Service in Pasadena. Visit their website today!