Top Rated Local® is pleased to announce that Alaska Dental Care is a 2019 award winner for dentists in Alaska!
For dental care in Anchorage that’s second to none, we highly recommend Alaska Dental Care.
Alaska Dental Care has received dozens of reviews on three verified sites with an average rating of 4.90 stars, earning them a wonderful Rating Score™ of 95.03 and two 2019 Top Rated Local award — one for ranking among the top 100 businesses in Alaska and one for ranking among the top 10 dentists in Alaska.
Here’s just one of their many five-star reviews:
“I’ve always had a great experience at this office. I’ve been a patient of Dr. Gardiner’s since 2006, back when I left another Anchorage dentistry office because I kept having doubts about my prior dentist’s judgment. Dr. Gardiner earned my trust early, and I’ve never questioned his judgment. The services I have received in the 12 years since switching to Alaska Dental Care include fillings, fluoride treatments and extractions. I recommend this place and will be a patient as long as I live in Anchorage.” – Adam H.
Not Your Average Dental Office
There are so many things that set Alaska Dental Care apart from other dental offices, but according to Kim, the treatment coordinator at Alaska Dental Care, it’s their commitment to engaging and communicating with their clients that makes the biggest difference.
If a doctor is running late, they’ll come out and explain the situation to the patient in person. The doctors also take it upon themselves to personally greet patients and welcome them back instead of relying on the staff to do so.
We also wanted to know why they do what they do at Alaska Dental Care and how they work to make the world a better place. Here’s what Kim had to say:
“Our doctors aren’t just interested in the health of the patients. They are also interested in the employees and how they are doing in their personal lives. Every quarter, we have team meetings that help us improve as a business and as individuals. They want to make sure that their employees’ lives are enriched, and they are always checking in to see how their employees are doing.”
Building Success by Asking for Feedback and Treating Patients Like Family
Kim credits Alaska Dental Care’s strong online reputation to the fact that they always ask their patients for reviews and that they treat their patients like family. Immediately after providing treatment for a patient, they’ll send an email asking for the patient to leave feedback about the appointment.
Outside of building a powerful online reputation, Alaska Dental Care has grown through their referral program, which gives patients a $50 credit for referring someone. Every year, they also give out two round-trip tickets to Hawaii to their patients. Their office goes to Hawaii every year as a team as well. Here’s what Kim had to say on the matter:
“This helps us maintain a strong local reputation and also great team synergy, which helps to get new patients in the door and retain them long-term.”
They also give back to their community. For example, they give a year’s worth of free dental care to a designated veteran every year, and they invest in many local charities as well.
There are many business owners out there working to build their online reputation and grow their business. Here’s Kim’s expert advice for those business owners:
“If you love what you do, that comes across to the patient. Everyone here loves working at the practice, and that overflows to the patient experience. If you take care of your employees, they will take care of your patients and your patients will keep coming back to you.”
Congratulations to the team at Alaska Dental Care for being a 2019 Top Rated Local award winner, and thank you so much, Kim, for taking the time to speak with us!
For all of your dental needs in Anchorage, we highly recommend Alaska Dental Care. Visit their website today!