Alaska’s Top Rated Local® Dentists Award Winner: Alaska Dental Care

Top Rated Local® is pleased to announce that Alaska Dental Care is a 2019 award winner for dentists in Alaska!

For dental care in Anchorage that’s second to none, we highly recommend Alaska Dental Care.

Alaska Dental Care has received dozens of reviews on three verified sites with an average rating of 4.90 stars, earning them a wonderful Rating Score™ of 95.03 and two 2019 Top Rated Local award — one for ranking among the top 100 businesses in Alaska and one for ranking among the top 10 dentists in Alaska.

Here’s just one of their many five-star reviews:

“I’ve always had a great experience at this office. I’ve been a patient of Dr. Gardiner’s since 2006, back when I left another Anchorage dentistry office because I kept having doubts about my prior dentist’s judgment. Dr. Gardiner earned my trust early, and I’ve never questioned his judgment. The services I have received in the 12 years since switching to Alaska Dental Care include fillings, fluoride treatments and extractions. I recommend this place and will be a patient as long as I live in Anchorage.” – Adam H.

Not Your Average Dental Office

There are so many things that set Alaska Dental Care apart from other dental offices, but according to Kim, the treatment coordinator at Alaska Dental Care, it’s their commitment to engaging and communicating with their clients that makes the biggest difference.

If a doctor is running late, they’ll come out and explain the situation to the patient in person. The doctors also take it upon themselves to personally greet patients and welcome them back instead of relying on the staff to do so.

We also wanted to know why they do what they do at Alaska Dental Care and how they work to make the world a better place. Here’s what Kim had to say:

“Our doctors aren’t just interested in the health of the patients. They are also interested in the employees and how they are doing in their personal lives. Every quarter, we have team meetings that help us improve as a business and as individuals. They want to make sure that their employees’ lives are enriched, and they are always checking in to see how their employees are doing.”

Building Success by Asking for Feedback and Treating Patients Like Family

Kim credits Alaska Dental Care’s strong online reputation to the fact that they always ask their patients for reviews and that they treat their patients like family. Immediately after providing treatment for a patient, they’ll send an email asking for the patient to leave feedback about the appointment.

Outside of building a powerful online reputation, Alaska Dental Care has grown through their referral program, which gives patients a $50 credit for referring someone. Every year, they also give out two round-trip tickets to Hawaii to their patients. Their office goes to Hawaii every year as a team as well. Here’s what Kim had to say on the matter:

“This helps us maintain a strong local reputation and also great team synergy, which helps to get new patients in the door and retain them long-term.”

They also give back to their community. For example, they give a year’s worth of free dental care to a designated veteran every year, and they invest in many local charities as well.

There are many business owners out there working to build their online reputation and grow their business. Here’s Kim’s expert advice for those business owners:

“If you love what you do, that comes across to the patient. Everyone here loves working at the practice, and that overflows to the patient experience. If you take care of your employees, they will take care of your patients and your patients will keep coming back to you.”

Congratulations to the team at Alaska Dental Care for being a 2019 Top Rated Local award winner, and thank you so much, Kim, for taking the time to speak with us!

For all of your dental needs in Anchorage, we highly recommend Alaska Dental Care. Visit their website today!

Utah’s Top Rated Local® Dentist Award Winner: Quarry Bend Dental

Top Rated Local® is pleased to announce that Quarry Bend Dental is not only one of the top three dental offices in Utah, but one of the top 20 businesses in the entire state!

“Dr. Randall and all the staff here are amazing! Dr. Randall is the nicest, softest, and most kind-hearted dentist I’ve ever visited. He is gentle in whatever work he is performing and explains everything he is going to do so you feel comfortable. Sarah is so friendly and helpful with all my billing needs. She has been easy to work with and met my financial needs. I HIGHLY RECOMMEND Quarry Bend Dental! A+++” -Kamren N.

“Simply awesome. I’m consistently amazed at how good this dental office is. Everyone from the front desk staff to the hygienist and Dr. Randall is kind and personable. I’ve been impressed with the every six-month cleanings as well as any procedure Dr. Randall has performed. I would recommend this dentist and staff to family and friends in a heartbeat.” -Tyillere H.

“Dr. Randall and his staff are extremely professional and friendly. They always have smiles on their faces and are happy to see you. I recommend this office to everybody I come in contact with. You won’t ever go wrong visiting this office and will always leave feeling that your teeth are clean and your oral hygiene has been cared for.” -Brittany H.

Those are just three of the phenomenal reviews Quarry Bend Dental has received, leading to their perfect 100.00 Rating Score™, 4.93 average star rating on verified sites, and 2019 Top Rated Local award.

Not Your Average Dental Office

We spoke with Sara Sorensen, the office manager at Quarry Bend Dental, about the business’ impressive online reputation.

First, we wanted to know what exactly the Quarry Bend Dental secret to success is and what Sara believes makes them different from other businesses of the sort.“We treat patients like family. We genuinely care,” she said. “Dr. Randall is amazing and thorough. We also try and have fun.”

Building Success Through Honest Care

As a key member of an award-winning team, Sara knows quite a lot about what it takes to make patients happy enough to leave positive reviews. Her advice for other businesses that want to improve their online reputation is simple, yet effective. Here’s what she had to say:

“Show people that you care and be honest.”

Congratulations to the team at Quarry Bend Dental for being a 2019 Top Rated Local award winner, and thank you so much, Sara, for taking the time to speak with us!

Oregon’s Top Rated Local® Award Winner: Robert Rust DMD

Top Rated Local® is pleased to announce that the dental office of Robert Rust DMD is a 2018 award winner!

It’s not every day that people love their dentist so much, they’re willing to take time out of their day to leave a positive review. That being said, Robert Rust DMD has impressed patients so thoroughly that they’ve received enough positive reviews to be one of the top 100 businesses in the entire state of Oregon! Here are just two examples:

“It seems funny to review my dentist, but if you are looking for a great dentist with a friendly and skilled staff, check out Dr. Rust and friends. I have been going there since I moved to Eugene in 1993. My husband and his parents also go here. We followed their old family hygienist to Dr. Rust when their previous ads retired, and now that hygienist has retired and we have had many years with Judy, and now we are edging over to Kelly as well (because now Judy is getting close to retirement)… They really aim for great, gentle, friendly service. I am in the middle of having my 3rd or 4th crown in that time, and though it isn’t exactly pleasant, Dr. Rust has a great touch and they have all worked out very well, and I have kept all my teeth and avoided root canals, etc… “ -Laura

“Dr. Rust and our hygienist are always very friendly and put you at ease whether it’s for dental work or a simple cleaning. The office is quiet, small and has a pleasant family-friendly atmosphere. I highly recommend.” -Chantel

Not Your Average Dentist

We spoke with Kara Dewitt, the marketing director over at Robert Rust DMD’s office.

So, what is it exactly that sets this dental office apart from the crowd? “It’s the patient relationships. People have been coming to him for 30 years, whether they have insurance or not because of how we make them feel,” Kara said. “Dr. Rust is also really good at making patients feel comfortable during the procedures. Even just being in there, we hear from everyone how comfortable they feel. Some people have had horror stories and they never go to a dentist… we can really change their experience.”

Building Success Through Unbeatable Care

It’s apparent how much this team cares about their patients. Throughout our conversation with Kara, we noticed just how much work they put into making them comfortable. When we asked Kara what their secret to success is, she said, “Really it’s just about patient care. Not just production. It’s really mostly taking care of them and creating a solid relationship with them. Making them feel as comfortable as possible.”
What does she believe is the key to an awesome reputation?

“Just being kind! I just realized that customer service no longer exists in certain places. So glad that here in Eugene, people are super nice!”

Thank you for speaking with us, Kara! Congratulations to the team at Robert Rust DMD for being a 2019 Top Rated Local award winner!

Arizona’s Top Rated Local® Dentist Award Winner: Cochise Caring Dentistry

Arizona’s Top Rated Local® is pleased to announce that Cochise Caring Dentistry is a 2018 award winner, thanks in no small part to the hundreds of reviews they’ve received over our verified rating sites.

“It was my first visit for a full check and cleaning and I was in and out in no time with minimal paperwork. The ladies at the front desk were super nice and efficient. Lee, the hygienist, was very gentle and explained everything so well! Dr. Wolfington was quick, but caring. I got a complete set of x-rays, thorough, painless cleaning, and full, simple explanation of my dental health and [needs]. Overall, the experience was pleasant and, most importantly for me, the dental care was top-notch and the practice was well-organized and adeptly scheduled. The fastest, least painful, least frustrating appointment I’ve had in a long time, for anything! Oh, and the place itself is clean, nicely decorated, and comfortable.” -Paris P.

“Some people are afraid of spiders or snakes. Me, I’m terrified of dentists! I have truly never had a positive experience, until now. I explained my phobia to the front end staff and they assured me they would let the doctor know. From making the appointment, to have a broken tooth removed, to scheduling for my future cleaning, [the doctor and the staff] were amazing! I stopped shaking [at] about the halfway mark and was at ease! No easy task, I can assure you. I Thank you, 10 fold, for taking such good care of this old lady!” -Marilyn N.

Not Your Average Dental Office

We got a chance to speak with Ramsey Edwards, a doctor at Cochise Caring Dentistry, about their superb online reputation and overall approach to customer service. We first asked what makes them different from other dental offices in the area. Dr. Edwards said, “You can expect treatment with an honest approach. We are not looking at dollar signs we are looking to take care of the patient. Our Mission is more of a standard of excellence.”

As caring as their name would have you believe, their work doesn’t stay within the walls of the office. Dr. Edwards and other members of the team also visit under-served areas to provide them with dental care.

Building Success By Treating Patients Like Family

When asked what the Cochise Caring Dentistry secret to success is, Dr. Edwards attributed it to the personalized care they provide. “We treat people as if they were our mothers that we were doing dentistry for,” he said, exemplifying the Cochise team’s commitment to their relationships with their patients. His advice to other businesses who want a great online reputation?

“Stick to what you are doing. At the end of the day, if you look out for your patients, all of the good stuff will come.”

Thank you for speaking with us, Dr. Edwards, and congratulations to the team at Cochise Caring Dentistry for being a 2018 Top Rated Local award winner!

For caring and compassionate dental services in the Sierra Vista area, we highly recommend Cochise Caring Dentistry.

Washington’s Top Rated Local® Dentist Award Winner: Dr. Mark Veigl DDS

Top Rated Local® is pleased to announce that Dr. Mark Veigl DDS is one of the top five dentists in the state of Washington!

Dr. Mark Veigl and his team have certainly made an extraordinary impression on their patients, and that absolutely shows in the nearly 200 hundred reviews they’ve received on verified sites. When reading through, you’ll be hard-pressed to find anyone with an ill-word to speak about this dedicated team. In fact, these reviews are so phenomenal that Dr. Mark Veigl and his team have earned an extremely high 99.80 Rating Score™ on Top Rated Local, as well as a 2018 Top Rated Local award! The following are just a few of the many positive reviews that got them here:

“Over the last couple of months, I’ve had a range of services done at Dr. Veigl’s office and I can honestly say, he and his whole team really are top notch. The whole staff gives awesome customer service, and you can tell they like and take pride in what they do. They are knowledgeable, caring, direct, and honest—what more could you ask for? There is a reason why this office has such great ratings! If you are in need of a dentist, I highly recommend you check out Dr. Veigl.” -Leif M.

“Mark Veigl, DDS is an excellent Doctor of Dentistry. I accidentally bit into a fork while eating pasta, and broke off a significant piece of one of my front, top teeth. Mark repaired/restored my tooth to its original condition. Every time I receive care from this team, I leave happy and satisfied. These guys are Five-Star.” -Brian B.

“I can’t say enough wonderful things about Dr. Mark Veigl and his amazing team. Going to the dentist isn’t a ‘thing’ for me anymore since Dr. Veigl has been looking after my dental health. The guy is truly amazing at what he does and is living proof that genius doesn’t have to preclude warmth and friendliness. Thank you so much [Dr. Mark Veigl DDS and team]!” -Tony P.

Not Your Average Dentist

Charles, office manager, spoke with us about what makes the difference for Dr. Mark Veigl DDS and the patients of the dental office. He said, “We’ve been in this location for 25 years! Moved from San Francisco in 1989. Dr. Veigl received his dental degree from University of San Francisco in 1983. We have a staff of five, four of which have been there for more than 12 years! We love [our patients]. We work to minimize waiting time by providing a lobby feel vs waiting room feel.”

During our discussion with Charles, it became very clear how dedicated and passionate this team is about giving their patients the absolute best in dental care. He says “[Dr. Mark Veigl is] passionate about his patients’ well being. Even if they end up moving away, he wants their new dentist to see that they were well taken care of. [He] takes pride in his work and his office.”

Building Success Through Individualized Care

When asked about the secret to their strong online reputation, Charles said, “Treat each patient individually! We take a real interest in every patient, [even after] we’ve been in this location for 25 years!”

What advice does Charles have for other dental offices looking to improve their online reputation? He kept it short and simple. “‘They should listen to their patients. The mouth in the chair is not a bank book, but a person. Listen to how the person reacts to things.”

Congratulations to the team at the office of Dr. Mark Veigl DDS for being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® Dentists Award Winner: Draper Family Dentistry

Top Rated Local® is pleased to announce that Draper Family Dentistry is a 2018 award winner for dentists in Utah!

If you’re looking for great dental care in Draper, look no further than Draper Family Dentistry.

Draper Family Dentistry has earned hundreds of online reviews with an average rating of 5.00 stars, a stellar 98.00 Rating Score™ and two Top Rated Local awards for 2018 — one for being ranked in the top 100 companies in Utah and one for being ranked in the top 10 of all dentists in Utah!

Here’s just one of the many five-star reviews they’ve received from their happy patients:

“We have been going to Dr. Rubisch at Draper Family Dentistry for over 25 years. He is wonderful, and his staff is great, too. Everyone is friendly. We’ve never had to wait long for our appointments when we arrive at the office. His prices are very reasonable, and the work on our teeth is always exceptional and to our satisfaction. We couldn’t ask for a better dentist.” – David M

Not Your Average Dentist

Draper Family Dentistry is not like the many big-box dental offices out there. At Draper, there is one doctor, and he and his staff are 100-percent invested in providing the best possible care for their patients.

The staff at Draper Family Dentistry work toward building strong relationships with their patients by taking the time to get to know each one by name. Every patient is like family to them, and they want their patients to feel comfortable in an environment that’s not always the most comfortable.

We asked Ashley Bird, the front desk specialist at Draper Family Dentistry, why they do what they do. Here’s what she had to say:

“We really care about and invest in every patient, and we want them to have a positive experience. We provide a friendly, inviting environment, allowing our patients to forget that they are in a dental office. Our dentist makes sure that he meets and exceeds the standard of care, that we are up to date on the latest equipment and that everyone leaves with the best smile in town.”

Building Success Through Great Service and Word of Mouth

Ashley credits Draper Family Dentistry’s impeccable online reputation to the company’s commitment to great customer service and to always asking patients for a review. They have an iPad at the front desk, and they ask each patient to leave a review before they leave the office.

In addition to growing the business through their strong online reputation, Draper Family Dentistry also gets their name out there through word-of-mouth referrals, ads in the Yellow Pages, Facebook marketing and SEO.

We asked Ashley what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Care about people in your community and be interested in them. Customer service needs to be your number one priority. Also, follow up with your clients to make sure they’re well and that they feel better.”

Congratulations to the team at Draper Family Dentistry for being a 2018 Top Rated Local award winner, and thank you so much, Ashley, for taking the time to speak with us!

Are you looking for professional, compassionate dental care in Draper? If so, we highly recommend Draper Family Dentistry. Visit their website today.

Utah’s Top Rated Local® Orthodontists Award Winner: Trapnell Orthodontics

Top Rated Local® is pleased to announce that, thanks to their incredible 96.71 Rating Score™, Trapnell Orthodontics is a 2018 award winner for orthodontists in Utah.

If you’re looking for orthodontic care in Springville or the surrounding areas, look no further than Trapnell Orthodontics.

With an emphasis on patient care, Trapnell Orthodontics has managed to earn more than 100 positive online reviews with an average rating of 4.87 stars, a 96.71 Rating Score and a 2018 Top Rated Local award for being a top-10 orthodontist in Utah. Here’s just one of the many five-star reviews that helped them get there:

“I’ve taken all three of my children to Trapnell Orthodontics! Dr. Trapnell is warm, welcoming and professional. He takes full pride in his work, and works to make sure my children’s smiles are picture perfect. His staff is efficient and friendly. The facility is clean and beautiful. Trapnell Orthodontics is definitely THE place for braces! It is everything you are looking for.” – Kami B

Not Your Average Orthodontist

Trapnell Orthodontics is not like other orthodontist offices. One of the biggest things that sets them apart is the time Dr. Brian takes to care for and work with each patient to ensure the best possible results.

Dr. Brian Trapnell is focused on providing the highest quality of care possible for each individual patient, even if that means seeing fewer patients in a day.

When asked why Trapnell Orthodontics does what they do day after day, Delaney Thurman, the office manager at Trapnell, has this to say:

“We believe that a beautiful smile will enhance each person’s quality of life, and we really care for each person we work with. Dr. Brian is always staying up to date with the industry and is very organized and professional with not only his patients but also his staff.”

Building Success Through Beautiful Smiles

When asked how Trapnell Orthodontics managed to build such a positive online reputation, Delaney credits Dr. Brian’s high level of enthusiasm, passion and perfectionism, which he delivers to each and every patient to help them achieve their most beautiful smile.

They make it a point to wait for the perfect time to ask their patients for reviews, and once the patient is ready, they’ll help guide them on how to leave one.

Over the 22 years Trapnell Orthodontics has been in business, they’ve also built a strong presence within their community. They do a lot to support and give back to their community, attending every community event. For example, they hand things out at football games and participate in community events, like Truck or Treat, to bring awareness in who they are and what they do.

Word of mouth referrals have also been a huge source of growth for Trapnell Orthodontics.

Congratulations to the team at Trapnell Orthodontics for being a 2018 Top Rated Local award winner, and thank you so much, Delaney, for taking the time to share your words of wisdom with us!

Trapnell Orthodontics provides free consultations, and they recommend that all children get a checkup no later than seven years old so that Dr. Brian can find and correct future problems early one. They also offer a coupon for $500 of braces treatment! Visit their website to learn more and to schedule your appointment!

Utah’s Top Rated Local® Orthodontists Award Winner: Fairbanks Orthodontics

Top Rated Local® is pleased to announce that, thanks to their amazing 97.86 Rating Score™, Fairbanks Orthodontics is a two-time award winner in 2018.

If you’re looking for comprehensive orthodontic care that you can trust in Lehi or the surrounding areas, look no further than Fairbanks Orthodontics.

With an emphasis on providing advanced, comprehensive orthodontic care to its patients, Fairbanks Orthodontics has earned hundreds of positive online reviews, an average rating of 4.99 stars and two 2018 Top Rated Local awards — one for being in the top 100 of all business in Utah and one for being among the top 10 orthodontists in Utah.

Here’s just one of the many five-star reviews that helped them get there:

“Fairbanks is the best. We have had two children do their orthodontic care there, and we are always so impressed with their professionalism and kindness. The kids always feel welcome. Dr. Fairbanks is awesome with the kids, and they love him. Would choose Fairbanks Orthodontics every time!” – Travis C

Not Your Average Orthodontist

The care provided by Dr. Fairbanks is one of the biggest things that sets Fairbanks Orthodontics apart from other orthodontists. He makes it a point to get to know every patient and their family, and always takes the time to connect with them. He and the rest of the staff truly care about their patients, and that is evident to patients by the quality of service Fairbanks Orthodontics provides.

We asked Nicole Garrett, the lead ortho assistant and financial coordinator of Fairbanks Orthodontics, why they do what they do. Here’s what she had to say:

“We want to help people feel confident and be their best version of themselves. A lot of that has to do with how happy they are with their smiles, and we love being able to help with that. We are also really committed to being involved in the community at different events and in the schools.”

Building Success Through Excellent Patient Care

When asked about how Fairbanks Orthodontics has managed to build such a strong online reputation, Nicole credited it to the next-level care and fun environment they provide for their patients and their families. They also consistently ask for feedback from their patients on how they can improve and make the experience they provide even better.

Fairbanks Orthodontics has managed to get the majority of their business through word of mouth, but they are also very involved in their community. They attend a variety of community events, and they host events for patients and families as well. Additionally, they donate to the schools in their area to create an awareness of who they are.

We asked Nicole what advice she had for business owners looking to build their business and grow their online reputation. Here are her words of wisdom:

“Encourage positive feedback from your clients/patients. If they truly feel like you are giving them a great experience, then ask them to share that. But first and foremost, it starts with striving to consistently take exceptional care of your patients/clients.

Congratulations to the team at Fairbanks Orthodontics for being a two-time 2018 Top Rated Local award winner, and thank you so much, Nicole, for sharing your secrets to success with us!

If you’re looking for quality orthodontic services in Lehi or the surrounding areas, we highly recommend Fairbanks Orthodontics. Visit their website today!

Arizona’s Top Rated Local® Dentist Award Winner: Picacho Family Dental

Top Rated Local® is pleased to announce that Picacho Family Dental is a 2018 award winner, due to their exemplary 99.59 Rating Score™

We are thrilled to announce that, thanks to their unparalleled service to their clients, Picacho Family Dental is a 2018 Top Rated Local award winner! They earned this award, as well as their impressive 99.59 Rating Score™ by collecting tons of exemplary reviews. These are a couple of our favorites:

“My girls (ages 6 and 4) love coming to the dentist at Picacho Dental. They have been seen by both Dr. Hopkins and Dr. Lemmon and they do a great job every time. Their staff is professional, friendly, and great with kids. As a mom, it’s important that my kids take care of their teeth and are not afraid of coming to the dentist. They have done a great job at making sure my kids are comfortable as they are having work done. As a military family, it’s hard to find a great dentist at every duty station, I’m glad we found them. As long as we are stationed in Yuma, my family will be coming here.” -A.R

“This is the best dentist I have ever been too. The staff and the doctor are so friendly and personable. They make my daughter feel so special. They are always on time with our appointments and extremely quick with all the procedures. Both my daughter and I love Picacho Family Dental.” -B.D.B

Not Your Average Dentist

We had a chance to speak with team leader, Magda, who told us what really sets Picacho Family Dental apart. She attributes their superior patient experience to their focus on comfort. They truly go above and beyond to make their patients as comfortable as possible, providing coffee and snacks, as well as accommodations like pillows, blankets, earphones, eye masks, and more.

This not only draws in clientele, but the best dental professionals in the industry. Regarding her reasons for choosing Picacho Dental, Magda says “I work for this company because we contribute to our community by doing free dental days. We have an amazing culture that we rely on to create such an amazing experience. Everyone who works here loves being here, so it makes it 100 times better! Everyone wears one hat and strives for the same goals!”

Building Success Through a Commitment to Comfort

So, how exactly did Picacho Family Dental build up such an exemplary online reputation? That’s simple. They work hard to provide amazing patient experiences. Beyond that, for them, all it takes is a little social media marketing and messages to patients asking for reviews.

When asked what advice she’d give other businesses looking to build a stellar online reputation, Magda said “Give great experiences and treat [your clients] the way they should be treated. Make them happy. A lot of people spend a lot of money on advertising and marketing, but they do not provide a great experience, so they don’t retain clients. We have an amazing retention rate solely based on our experience we give our clients.”

Congratulations to the team at Picacho Family Dental on being a 2018 Top Rated Local award winner!